Customer Services Jobs for Fresh Graduates in Saudi Arabia

• Provide timely and effective assistance to customers via phone, email, and live chat.
• Resolve customer inquiries, complaints, and issues with professionalism and care.
• Document customer interactions and maintain accurate records.
• Collaborate with other teams to ensure customer satisfaction and improve processes.
• Stay updated on company products, services, and promotions to offer knowledgeable support.
• Escalate complex issues to the appropriate department when necessary.

• Arabic language speaker mandatory.
• English language speaker (minimum B1).
• Good verbal communication & multitasking skills.
• Ability to work in a team while being grammatically correct in written and verbal communications.
• Stress resistance and a strong customer focus.
• Responsibility and computer literacy.

• Hybrid work schedule.
• Unlimited opportunities for professional and career growth with regular training.
• Initial training and a probation period of up to 3 months.

• Provide timely and effective assistance to customers via phone, email, and live chat.
• Resolve customer inquiries, complaints, and issues with professionalism and care.
• Document customer interactions and maintain accurate records.
• Collaborate with other teams to ensure customer satisfaction and improve processes.
• Stay updated on company products, services, and promotions to offer knowledgeable support.
• Escalate complex issues to the appropriate department when necessary.

• Arabic language speaker mandatory.
• English language speaker (minimum B1).
• Good verbal communication & multitasking skills.
• Ability to work in a team while being grammatically correct in written and verbal communications.
• Stress resistance and a strong customer focus.
• Responsibility and computer literacy.

• Hybrid work schedule.
• Unlimited opportunities for professional and career growth with regular training.
• Initial training and a probation period of up to 3 months.

• Phone Etiquette, Communication, and Customer Service skills.
• Receptionist Duties and Clerical Skills.
• Excellent interpersonal skills and a friendly demeanour.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, Outlook).
• Experience in a similar role is a plus.
• Fluency in Arabic and English languages.

• Phone Etiquette, Communication, and Customer Service skills.
• Receptionist Duties and Clerical Skills.
• Excellent interpersonal skills and a friendly demeanour.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, Outlook).
• Experience in a similar role is a plus.
• Fluency in Arabic and English languages.

Company Description

Mountain Touch Spa is the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Dammam, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Receptionist at Nature Touch Spa in Dammam. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Experience in Receptionist Duties and Clerical Skills
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent

• Fresh graduate with a Bachelor's or Diploma degree.
• Registered on the TAQAT platform.
• No registration with GOSI within the past six months.
• Unemployed.
• Has not previously participated in the Tamheer program.
• Fluent in English.
• Good Microsoft Office skills.

Job Title: Receptionist in a Women's Salon and Spa

Tasks and Responsibilities:

1. Receiving and welcoming clients

• Receiving clients with courtesy and a smile.
• Providing information about available services and offers.
• Directing clients to specialists for the required services.

2. Managing bookings and appointments

• Organizing the booking schedule and ensuring availability.
• Confirming appointments with clients via phone or messages.
• Following up on any modifications or cancellations of appointments.

3. Customer service

• Dealing with client inquiries and complaints professionally.
• Providing suggestions to customers about suitable services for them.
• Ensuring client satisfaction with the services provided.

4. Managing administrative operations

• Recording client data in the approved system.
• Collecting payments and issuing invoices.
• Tracking reception inventory, such as membership cards and promotional offers.

5. Maintaining cleanliness and organization of the reception area

• Ensuring that the reception area is clean and tidy.
• Arranging brochures and promotional offers attractively.

6. Coordinating with the team

• Informing specialists about appointments and modifications.
• Collaborating with management to ensure high-quality service delivery.

Qualifications and Required Skills:

• Previous experience in reception or customer service (preferably in salons or spas).
• Excellent communication skills and courtesy in dealing with clients.
• Proficiency in computer usage and booking programs.
• Ability to manage time and handle multiple tasks.
• Neat appearance and professionalism in dealing.
• Fluency in both Arabic and English (additional advantage).

Working Hours:

• Full-time or part-time according to the salon's work system.
• Ability to work in morning or evening shifts.

Benefits:

• Fixed salary + commissions or performance incentives.
• Elegant and comfortable work environment.
• Continuous training on reception and customer service skills.

Required employee ( male - female )

Fresh graduate

Reception for hotel apartments

Nationality / Saudi

City / Riyadh.

Working hours 8 hours.

Morning shift from 7 AM to 3 PM

Evening shift from 2 PM to 10 PM

Salary will be determined after the personal interview.

6 working days a week.

Must be available and registered with social insurance.

Send the CV to the email

• Must be a Saudi national.

We would like to hire a receptionist at the National Health Insurance Center in Riyadh

Working hours: 9 hours

Number of working days: 5 days a week from Sunday to Thursday

Annual leave: 21 days

Gross salary: 5000 Riyals