Customer Services Jobs for Female in Saudi Arabia

• Manage reception duties including food and beverage offerings, retail operations, and housekeeping.
• Respond professionally to guests' bookings and inquiries.
• Promote and up-sell spa services and retail products.
• Abide by spa's Standard Operating Procedures (SOPs) and policies.
• Maintain extensive knowledge of spa treatments and services.
• Record reservations and manage the appointment schedule.
• Perform confirmation calls and manage check-ins and check-outs.
• Update client profiles and prepare daily reports.
• Promote other resort activities.
• Handle guest queries and complaints discreetly and professionally.
• Ensure a clean and organized working environment.

• Welcome and greet visitors or clients, directing them to the appropriate personnel or office.
• Ensure the reception area is tidy and well-equipped with necessary office supplies such as pens, brochures, and forms.
• Handle incoming phone calls and route them accordingly.
• Receive and sort daily mail.

• Ability to work under pressure.
• Teamwork and collaboration skills.
• Strong organizational skills.

• Greet and welcome guests upon arrival
• Manage check-in and check-out processes efficiently
• Assist guests with inquiries and provide information about hotel services
• Perform administrative tasks as required

• Fluency in English
• Proficient in computer skills

• Stimulating work environment
• Competitive salary
• Training and development opportunities

• Location: Jeddah
• Job Type: Full-time
• Nationality Required: Saudi National is a must

• Manage incoming calls and assist with inquiries.
• Proficiently operate computer systems for data entry and appointment scheduling.
• Provide excellent customer service to patients and visitors.

• Fluency in English.
• Strong typing skills and computer proficiency.

• Greet guests with a smile and professionalism.
• Answer phone calls and emails promptly.
• Coordinate room bookings and check-ins/outs.
• Handle guest inquiries and provide the best possible service.

• Recent graduate or previous experience in reception or customer service.
• Proficient in English, both spoken and written (additional language is a plus).
• Excellent communication and problem-solving skills.
• Able to work under pressure and committed to teamwork.

• Supportive and upscale work environment.
• Training and professional development opportunities.
• Competitive salaries and incentives.

• Welcome guests warmly and ensure a positive first impression of the hotel.
• Efficiently handle guest check-ins and check-outs.
• Respond promptly to guest inquiries, providing essential information about hotel facilities and local attractions.
• Address guest concerns with professionalism and empathy.
• Collaborate with various hotel departments to facilitate smooth operations.
• Maintain confidentiality and data protection standards.
• Manage guest bookings and reservations.
• Inform housekeeping about vacated rooms.
• Review guests' accounts and charges during check-out.
• Perform additional duties as assigned by management.

• Service-focused personality.
• Minimum of 1 year experience in a similar role, preferably in hospitality.
• Excellent English communication skills.
• Proficient in hotel management software.
• Strong organizational multitasking abilities.
• Flexibility to work shifts, weekends, and holidays.
• GCSE qualifications or equivalent with good grades in English and Mathematics.
• Ability to remain calm under pressure.
• Attention to detail and accuracy in financial transactions.
• Knowledge of local attractions is advantageous.
• Willingness to go above and beyond for guest satisfaction.
• Basic computer skills, including Microsoft Office proficiency.
• Professional appearance adhering to grooming standards.
• Saudi nationality.

• Welcome guests warmly and ensure a positive first impression of the hotel.
• Efficiently handle guest check-ins and check-outs.
• Respond promptly to guest inquiries, providing essential information about hotel facilities and local attractions.
• Address guest concerns with professionalism and empathy.
• Collaborate with various hotel departments to facilitate smooth operations.
• Maintain confidentiality and data protection standards.
• Manage guest bookings and reservations.
• Inform housekeeping about vacated rooms.
• Review guests' accounts and charges during check-out.
• Perform additional duties as assigned by management.

• Service-focused personality.
• Minimum of 1 year experience in a similar role, preferably in hospitality.
• Excellent English communication skills.
• Proficient in hotel management software.
• Strong organizational multitasking abilities.
• Flexibility to work shifts, weekends, and holidays.
• GCSE qualifications or equivalent with good grades in English and Mathematics.
• Ability to remain calm under pressure.
• Attention to detail and accuracy in financial transactions.
• Knowledge of local attractions is advantageous.
• Willingness to go above and beyond for guest satisfaction.
• Basic computer skills, including Microsoft Office proficiency.
• Professional appearance adhering to grooming standards.
• Saudi nationality.

Job Title: Receptionist in a Women's Salon and Spa

Tasks and Responsibilities:

1. Receiving and welcoming clients

• Receiving clients with courtesy and a smile.
• Providing information about available services and offers.
• Directing clients to specialists for the required services.

2. Managing bookings and appointments

• Organizing the booking schedule and ensuring availability.
• Confirming appointments with clients via phone or messages.
• Following up on any modifications or cancellations of appointments.

3. Customer service

• Dealing with client inquiries and complaints professionally.
• Providing suggestions to customers about suitable services for them.
• Ensuring client satisfaction with the services provided.

4. Managing administrative operations

• Recording client data in the approved system.
• Collecting payments and issuing invoices.
• Tracking reception inventory, such as membership cards and promotional offers.

5. Maintaining cleanliness and organization of the reception area

• Ensuring that the reception area is clean and tidy.
• Arranging brochures and promotional offers attractively.

6. Coordinating with the team

• Informing specialists about appointments and modifications.
• Collaborating with management to ensure high-quality service delivery.

Qualifications and Required Skills:

• Previous experience in reception or customer service (preferably in salons or spas).
• Excellent communication skills and courtesy in dealing with clients.
• Proficiency in computer usage and booking programs.
• Ability to manage time and handle multiple tasks.
• Neat appearance and professionalism in dealing.
• Fluency in both Arabic and English (additional advantage).

Working Hours:

• Full-time or part-time according to the salon's work system.
• Ability to work in morning or evening shifts.

Benefits:

• Fixed salary + commissions or performance incentives.
• Elegant and comfortable work environment.
• Continuous training on reception and customer service skills.

Job title: Receptionist – Pilates Studio
Location: [King Salman District]
Job Type: [Full-time]

Main Responsibilities:
• Welcoming clients and visitors with a warm and positive smile
• Scheduling appointments and managing bookings through the electronic system or phone
• Responding to inquiries related to classes, schedules, subscriptions, and special offers
• Monitoring registration procedures and renewing memberships, and collecting payments when needed
• Ensuring the organization and cleanliness of the reception and studio area to reflect a professional image
• Providing administrative support to the team, such as preparing files, recording customer data, and sending updates
• Monitoring the availability of studio supplies such as towels, water, and retail products, and coordinating for reordering
• Promoting a comfortable and stimulating environment that reflects the studio's values and image

Required Qualifications:
• High school diploma or equivalent
• English language
• Previous experience in reception or customer service is preferred
• Excellent communication skills and ability to deal with various personalities
• Proficiency in electronic booking systems and Microsoft Office programs
• Ability to work under pressure and manage multiple tasks efficiently
• Polite, friendly personality, and a team spirit
• A passion for the fitness world is considered an additional advantage!

Application Method:
If you have a passion for customer service and are looking for a healthy and motivating work environment, we are happy to welcome you to the Brio team!
Please send your CV to [i@****************] with "Receptionist Job" in the subject line.

Nat Beauty Salon announces, under the supervision of specialist Natalie Al-Hujairi, that there is a vacancy for the position of 'Receptionist'.

Job Details:

• Working hours: From 1200 PM to 900 PM.
• Weekly holiday: Sunday.
• Workplace: Within a prestigious women's salon in Qurtuba.

Tasks and Responsibilities:

• Welcoming clients and greeting them appropriately.
• Answering phone calls and organizing the appointment schedule.
• Arranging files and organizing client information.
• Daily coordination with the team to ensure smooth operations within the salon.

Required Qualifications:

• Politeness in dealing with others and a neat appearance.
• Ability to use mobile applications to organize appointments.
• Punctuality and a love for working within a team.

• Must be a Saudi national.