Customer Services Jobs for Female

• Greet and assist patients as they arrive
• Manage appointment scheduling and patient records
• Handle phone calls and inquiries professionally
• Ensure a clean and organized reception area

• Saudi nationality
• Good command of the English language
• Minimum education level: 2+ Year Diploma
• Entry Level position with less than 1 to 3 years of experience

• Greet customers warmly as they enter the café and provide assistance as needed.
• Ensure that orders are prepared accurately and promptly.
• Address customer inquiries, resolve complaints, and offer solutions to enhance the customer experience.
• Maintain a clean and organized work area, including dining areas and service counters.
• Handle customer transactions, including cash and card payments, accurately.
• Promote the café’s menu items, specials, and loyalty programs.
• Assist in restocking inventory and maintaining stock levels.
• Collaborate with team members to ensure smooth café operations and efficient service.
• Uphold health and safety standards, ensuring the café meets hygiene regulations.
• Assist with setting up and cleaning the café before and after service.

• Previous customer service experience, preferably in a café or food service setting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for coffee, food, and creating a positive customer experience.

• Barista experience or familiarity with coffee-making equipment.
• Knowledge of café menus and food preparation processes.
• Ability to handle multiple tasks simultaneously.

• Receive, register, check in and out guests in accordance with Hotel Brand and legal requirements.
• Process all cashiering transactions and adhere to accounting procedures.
• Be familiar with rooms sales to maximize bookings according to strategies.
• Liaise with departments for guest needs and monitor room allocations.
• Handle telephone calls courteously for guests and staff.
• Maintain all documentation related to guest stays and hotel operations.
• Ensure adherence to health and safety policies.

• Provide exceptional service to guests and maintain a welcoming environment.
• Manage the seating planner to ensure a smooth flow of operations during service.
• Attend daily briefings and help deliver the Reception briefing in the absence of the Reception Manager.
• Keep updated records of guests and special requests.
• Collaborate with housekeeping and the scheduling department to ensure impeccable restaurant standards.
• Stay informed about fashion trends and relevant social market trends to enhance guest experience.

• Must be a Saudi female.
• Fluent in English (speaking and reading).
• At least 1 year of experience in reception or customer service.
• Able to work night shifts.
• Willingness to participate in training programs and management meetings.

• Welcoming patients and managing the reception area.
• Scheduling appointments and managing inquiries.
• Providing excellent customer service to ensure a positive experience for all visitors.

• Saudi nationality.
• Good command of the English language.
• Minimum educational requirement: Diploma with two years or more of study.
• Experience: Entry-level (less than one to three years of experience).

• Responding to customer inquiries via phone, email, and social media.
• Following up on requests and complaints to ensure effective resolution.
• Coordinate maintenance requests with relevant departments.
• Delivering an exceptional customer experience that aligns with the company's vision and objectives.

• Proficiency in computer software and customer service applications (such as CRM systems).
• Excellent social media skills and familiarity with modern communication platforms.
• Strong problem-solving and effective communication abilities.
• Good organizational and administrative skills.
• Quick learning ability and adaptability to the work environment.

• Welcome guests with a positive and friendly demeanor.
• Handle check-in and check-out processes efficiently.
• Manage phone calls and resolve guest inquiries promptly.
• Coordinate room assignments and maintain an organized reception area.
• Provide excellent customer service to enhance guest satisfaction.

• Previous experience in a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Fluency in Arabic and English is a must.

Are you passionate about delivering exceptional customer service and creating a welcoming atmosphere? Eleven Wishes Salon in Riyadh is looking for a professional and bilingual Receptionist to join our team!

Key Responsibilities:

• Greet clients warmly and ensure they feel comfortable and welcomed.
• Assist clients with check-ins, help with their abayas, and offer refreshments.
• Handle cashier payments accurately and efficiently.
• Ensure the salon is clean and presentable, including the client service areas, throughout the day.
• Support the team by creating engaging reels and short videos for social media to highlight the salon's services and ambiance.
• Provide excellent hospitality, ensuring every client enjoys a luxurious and memorable experience.

Requirements:

• Polite, professional, and service-oriented personality.
• Fluent in Arabic and English, with excellent communication skills in both languages.
• Strong organizational skills and attention to detail.
• Familiarity with social media platforms and basic content creation skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Previous experience in customer service, hospitality, or social media is a plus.

What We Offer:

• Competitive salary and benefits.
• A supportive and professional work environment.
• Opportunities for growth and skill development.

If you are ready to be the face of Eleven Wishes Salon, maintain a pristine environment for our clients, and help us shine on social media, we would love to hear from you!

• Ensure a good level of English language speaking and reading.
• Maintain attendance monthly training program to ensure no drop-in standards is tolerated.
• Keep all required notes as per policy and procedures guided by the Reception Manager regarding guests visiting the restaurant.
• Review and suggest seating planner to facilitate smooth operations during each service.
• Attend daily briefings and manage the reception briefing in the absence of the Reception Manager.
• Strong understanding and management of the reservation system to maximize investment returns.
• Maintain a culture of continuous improvement with a focus on guest experience.
• Conduct weekly management meetings and participate in KPI sessions.

• Must have at least 2 years of experience as a receptionist in a restaurant setting.
• Fluency in English is preferred.
• Saudi female national.
• Ability to start immediately is a plus.

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate personnel and offices.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy and presentable reception area, ensuring all necessary materials are available.
• Provide accurate information to guests in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Ensure office security by managing access through the reception desk.
• Update calendars and schedule meetings.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

• Conduct studies and analyses to define key performance indicators.
• Update customer service procedures and guidelines and coordinate with various departments.
• Develop innovative programs to ensure customer expectations are met.
• Analyze information to improve service quality.
• Prepare documents and reports and provide appropriate recommendations.

• Conduct studies and analyses to determine key performance indicators.
• Update customer service procedures and manuals and coordinate with various departments.
• Develop innovative programs to ensure meeting customer expectations.
• Analyze information to improve service quality.
• Prepare documents and reports and provide suitable recommendations.

• Conducting studies and analyzing data to identify performance indicators.
• Developing and renewing customer service procedures and coordinating with relevant departments.
• Analyzing information to ensure continuous improvement in the quality of services provided.
• Preparing specialized documents and reports and presenting recommendations to address weaknesses.

• Welcoming visitors and clients, identifying their needs, and providing the required information.
• Making phone calls, responding to inquiries, and referring them to the appropriate department.
• Organizing interview schedules and recording the names of reviewers and clients.
• Fully adhering to the approved procedures and policies.

• A high school diploma.
• Experience in customer service and reception skills.
• Proficiency in both Arabic and English.
• Familiarity with Microsoft Certified System Engineer (MCSE) and CCNA certifications.

• Conduct studies and analyses to identify performance indicators and update customer service procedures.
• Develop advanced programs and ensure customer expectations in terms of service quality.
• Analyze data to identify strengths and weaknesses in customer service systems.
• Prepare documents and reports and provide appropriate recommendations.

• Bachelor's degree in any of the following fields: Advertising, Public Relations, Customer Service, Executive Secretarial.

• Advanced customer service skills.
• Skills in quality assurance and after-sales management.
• Ability to prepare reports and analyze customer data.
• Fluency in both Arabic and English.