Barista Jobs for High School Graduates in Saudi Arabia

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

• Welcome visitors, clients, and employees professionally and courteously.
• Answer incoming phone calls and direct them to the appropriate departments or individuals.
• Schedule and manage appointments using scheduling software while maintaining accurate calendars.
• Maintain the reception area in an organized, clean, and professional manner.
• Perform administrative tasks including mail distribution, data entry, and document management.
• Provide information about company services and direct inquiries to the relevant departments.
• Manage visitor logs and ensure compliance with security protocols.
• Support office operations by assisting with general administrative tasks as needed.
• Handle correspondence and maintain the confidentiality of sensitive information.
• Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

• Proven experience in a reception, customer service, or similar role requiring direct public interaction.
• Excellent verbal and written communication skills in English.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office applications and phone systems.
• Ability to multitask and prioritize in a busy work environment.
• Professional demeanor with a friendly and empathetic approach to customers.
• Ability to remain calm and handle multiple inquiries simultaneously.
• Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

• Reception
• Customer Service
• Organizational Skills
• Communication (Verbal and Written)
• Microsoft Office Suite
• Phone System Operation
• Scheduling Software Proficiency
• Appointment Management Systems
• Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.

About the Role

Sheraton Hotels & Resorts in Riyadh is looking for a dynamic, guest-experience-focused individual to join their team as a Guest Experience Expert. This role goes beyond mere check-in and check-out; it's about crafting memorable and unique experiences for every guest. As a Guest Experience Expert, you will be empowered to take initiative, offer a wide range of services throughout the guest's stay, and proactively handle operational needs, guest requests, and reporting. You will be instrumental in making every interaction an integral part of an exceptional guest journey, sharing insights about the local area and ensuring a seamless and enjoyable visit.

At Sheraton, we believe in creating a sense of belonging and connection. As part of Marriott International, we are committed to being an equal opportunity employer, valuing the diverse backgrounds and experiences of our associates. We invite you to join our global community and contribute to our mission of being 'the world's gathering place' by delivering meaningful guest experiences and thoughtful service.

Key Tasks and Responsibilities

• Provide a wide range of services that guide guests throughout their entire stay.
• Take initiative to create memorable and unique guest experiences.
• Handle operational needs and complete necessary reports.
• Respond to and fulfill guest requests.
• Share highlights of the local area with guests.
• Ensure a safe working environment.
• Adhere to company policies and procedures.
• Maintain the confidentiality of guest and company information.
• Protect company assets.
• Maintain quality standards in all guest interactions and operations.
• Maintain a professional uniform and appearance.
• Conduct professional communications with guests and colleagues.

Qualifications and Requirements

• High school diploma or equivalent.
• No relevant work experience required.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Guest services
• Customer service
• Handling operational needs
• Managing guest requests
• Reporting
• Knowledge of local area highlights
• Commitment to a safe working environment
• Adherence to company policies and procedures
• Maintaining confidentiality
• Protecting company assets
• Maintaining quality standards
• Professional uniform and appearance
• Professional communications

Job and Location Details

This is a full-time, non-supervisory position. The role requires the ability to stand, sit, or walk for extended periods, and the physical ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance. As a Guest Experience Expert, you will be on your feet and take a hands-on approach to your work.

Location: King Fahd Road & King Abdullah Road Intersection, Riyadh, Saudi Arabia, 11623.

Job Number: 26070780

Job Category: Rooms Operations and Guest Services

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. As a Guest Arrival Expert, you will be responsible for ensuring that guest interactions are exceptional from the moment they arrive until their departure, contributing to a positive guest experience throughout their stay. This is a full-time, non-management position where you will be empowered to take initiative, address operational needs, and provide local insights. Your role involves seamlessly integrating transactions into the overall guest experience, making each interaction personal and engaging.

Key Responsibilities

• Deliver a range of services to guide guests through their arrival and departure experiences.
• Take initiative to ensure guest satisfaction from start to finish.
• Process operational needs efficiently and effectively.
• Address guest requests promptly and professionally.
• Complete necessary reports accurately.
• Share highlights of the local area with guests.
• Ensure a safe workplace by adhering to company policies and procedures.
• Maintain confidentiality of company information and guest data.
• Protect company assets and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Arrival Experience
• Customer Service
• Problem Solving
• Communication
• Professional Appearance
• Physical Stamina, including the ability to stand, sit, or walk for extended periods, and lift/move objects up to 50 pounds without assistance and over 75 pounds with assistance.

Work Location and Details

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is based in the Riyadh region and is not remote. The job category is Rooms & Guest Services Operations, with Job Number 26071730. Experience required is 0-1 year.

About W Hotels and Marriott International

W Hotels aims to inspire curiosity and expand horizons, offering a place where life can be experienced. The brand is characterized by a sharp, daring spirit that reinvents luxury norms. The service culture emphasizes that anything can be done, anytime, turning guests' passions into reality. If you are original, innovative, and forward-looking, you are welcome at W Hotels. By joining W Hotels, you become part of the Marriott International portfolio. Marriott International is dedicated to being an equal opportunity employer, fostering an environment where the unique backgrounds of associates are valued and celebrated. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels Riyadh is seeking a dynamic, guest-focused Welcome Ambassador to create memorable arrival and departure experiences for our esteemed guests. This role plays a pivotal part in setting the tone for a guest's stay, ensuring every interaction is positive and seamless. As a Guest Arrival Expert, you will be empowered to take initiative, manage operational needs, fulfill guest requests, and offer local insights, transforming routine transactions into an integral part of the overall guest experience.

At W Hotels, we are committed to igniting curiosity and expanding worlds, offering a unique space to experience life. We seek authentic, innovative, and forward-thinking individuals who embody our core spirit of openness and willingness to do anything. Joining W Hotels means becoming part of a collection of brands within Marriott International, where you can bring your best self, start your purpose, belong to an amazing global team, and become the best version of yourself.

Key Tasks and Responsibilities

• Provide a wide range of services to guide guests through their arrival and departure experiences, ensuring a memorable impression.
• Take initiative to navigate the space and proactively address operational needs and guest requests.
• Handle operational needs efficiently and accurately.
• Respond to guest requests promptly and effectively.
• Complete necessary reports as required.
• Share highlights of the local area with guests, enhancing their stay.
• Ensure a safe working environment by adhering to company policies and procedures.
• Maintain the confidentiality of all company and guest information.
• Protect company assets and maintain quality standards.
• Maintain a professional appearance, personal grooming, and appropriate communication style.

Qualifications and Requirements

• High school diploma or equivalent (*****
• Ability to stand or sit, walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds (approximately * kg) without assistance.
• Ability to move, lift, carry, push, pull, and place objects weighing over 75 pounds (approximately 34 kg) with assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Exceptional guest reception and hospitality skills.
• Strong customer service orientation.
• Excellent communication abilities.
• Strong problem-solving skills.

Job Details and Work Environment

This is a full-time position requiring 0-1 years of experience. The work location is Riyadh, Saudi Arabia, at the address: Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. There is no remote work option (Not Located Remotely).

W Hotels is an equal opportunity employer, committed to fostering an environment where the unique backgrounds of all employees are valued and celebrated. We are committed to not discriminating on any protected basis.

About the Role

W Hotels is seeking a dedicated and guest-focused Guest Services Supervisor to join their team in Riyadh, Saudi Arabia. This is a full-time, non-supervisory position, suitable for individuals with 0-1 year of experience looking to launch their career in hospitality. As a Guest Services Supervisor, you will be instrumental in ensuring exceptional guest experiences from check-in to check-out, embodying W Hotels' commitment to creating memorable stays.

Work Environment and Context

This role is situated within Riyadh's vibrant financial district, offering a dynamic work environment. You will be part of a team passionate about delivering innovative and inspiring experiences, contributing to W Hotels' reputation for luxury and exceptional service.

Key Tasks and Responsibilities

• Process all guest check-ins, including verifying guest identity, method of payment, room assignment, and activating/issuing room keys.
• Prepare accurate guest accounts according to individual requirements and input Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify and adjust bills as needed.
• Compile and review daily reports, records, and emergency logs.
• Complete cashier reports and balance accounts accurately.
• Provide guests with directions and essential property information.
• Respond to guest requests by contacting appropriate staff and following up to ensure satisfaction.
• Process all types of payments, vouchers, post-charges, and expenses, and balance and deposit receipts.
• Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
• Report any guest theft to Loss Prevention/Security.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for Fair Treatment/Open Door policy.
• Develop and maintain positive working relationships with team members, support them in achieving common goals, and respond appropriately to employee concerns.
• Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications.
• Maintain a clean and professional appearance and ensure the confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests, anticipate their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure compliance with quality standards and input and retrieve information using computers and Point of Sale systems.
• Stand, sit, or walk for extended periods and move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant experience.
• At least one year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Training
• Leadership
• Teamwork
• Communication
• Problem Solving

Additional Job Information

Marriott International is committed to being an equal opportunity employer, and celebrates diversity at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on providing exceptional guest experiences that go beyond standard check-in and check-out procedures. The incumbent will be empowered to proactively manage guest needs throughout their stay to ensure smooth operations and deliver outstanding service.

Incumbent Responsibilities

• Provide a wide range of services to guide guests through their stay and create memorable experiences.
• Take initiative to proactively address guest requests and operational needs.
• Complete necessary reports and documentation related to guest services and operations.
• Share highlights of the local area to enhance the guest experience.
• Ensure that transactions feel like a natural part of the overall guest experience.
• Contribute to creating a safe work environment.
• Adhere strictly to all company policies and procedures.
• Maintain the confidentiality of guest and company information.
• Protect company assets.
• Maintain quality standards in all guest interactions and operational tasks.
• Maintain a professional uniform, personal appearance, and appropriate communication style.

Qualifications and Requirements

• High school diploma or equivalent (*****
• No relevant work experience required.
• No supervisory experience required.
• No specific licenses or certifications required for this role.
• Ability to stand, sit, or walk for extended periods.
• Willingness to adopt a hands-on work approach.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Core Skills

• Guest Services
• Customer Service
• Communication
• Problem Solving

Job Details and Work Environment

This position is a full-time, non-management role, located in the vibrant financial district of Riyadh. The job requires 0-1 year of experience. The incumbent will work on-site and not remotely.

W Hotels is committed to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our partners are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our partners. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

About the Role

Nice One is looking for an enthusiastic and customer-centric Sales Associate to join their retail team in Khamis Mushait. This role plays a key part in driving in-store sales, delivering excellent customer service, and supporting daily store operations to achieve revenue and customer satisfaction goals. The role requires a proactive approach to customer service and contributing to the overall store performance.

Key Tasks and Responsibilities

• Proactively greet and engage with customers to understand their needs, showcase products, explain features, and recommend suitable solutions to successfully close sales.
• Achieve individual and store sales targets by increasing conversion rates, average transaction value, and maximizing units per transaction.
• Provide outstanding customer service by responding promptly to inquiries, professionally handling returns and complaints, and ensuring necessary follow-up to guarantee customer satisfaction and encourage repeat business.
• Maintain up-to-date product knowledge, including current promotions, pricing, and new arrivals, to support effective selling and upselling techniques.
• Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
• Support product visual merchandising standards by replenishing stock, organizing displays, and ensuring the sales floor remains clean, safe, and inviting at all times.
• Assist with inventory management activities, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
• Actively participate in store meetings, training sessions, and product briefings to continuously enhance selling skills and product knowledge.
• Collaborate effectively with colleagues and management to support in-store promotions and events and foster a positive work environment.
• Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines.

Qualifications and Requirements

• High school diploma or equivalent is required.
• A minimum of one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
• Must possess legal authorization to work in the Kingdom of Saudi Arabia.

Required Skills

• Excellent verbal communication and active listening skills to effectively engage with customers and build rapport.
• A strong customer-centric orientation with a commitment to delivering a positive shopping experience.
• Proficiency in basic arithmetic and cash handling, with comfort in using POS systems and mobile devices for sales transactions.
• Ability to work effectively in a fast-paced retail environment, manage multiple customers simultaneously, and prioritize tasks efficiently.
• Proven teamwork capabilities with a collaborative mindset and a willingness to support colleagues and store initiatives.
• Meticulous attention to detail, punctuality, and reliable attendance.
• Flexibility to work various shifts, including weekends and holidays, as required by store schedules.
• Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is Khamis Mushait, and the company operates within the Riyadh region of Saudi Arabia. Nice One is committed to creating an inclusive work environment and welcomes applications from all qualified candidates, providing reasonable accommodations during the recruitment process upon request.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Supervisor-Guest Service to join their team. This full-time, non-management position is an opportunity for individuals passionate about hospitality and guest services. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience from arrival to departure, upholding the standards of the W Hotels brand.

This role is suitable for individuals looking to contribute to guest services operations within a globally recognized luxury hotel brand, fostering a welcoming environment for every guest.

Key Responsibilities

• Process all guest check-ins, including verifying guest identity, form of payment, room assignment, and key issuance.
• Set up accurate guest accounts according to individual requirements.
• Enter and manage Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify/adjust billing as needed.
• Compile and review daily reports, logs, and contingency lists.
• Complete cashier and closing reports accurately.
• Provide guests with directions and essential property information.
• Accommodate guest requests, coordinating with appropriate staff members for timely fulfillment.
• Follow up on guest requests to ensure satisfaction.
• Process all payment types, vouchers, paid-outs, and charges.
• Balance and drop receipts, and count and secure the bank at the beginning and end of each shift.
• Obtain manual authorizations and adhere to all established Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Develop and maintain positive working relationships with team members, supporting them to reach common goals.
• Listen and respond appropriately to employee concerns.
• Follow all company policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management.
• Complete all required safety training and certifications.
• Ensure personal appearance is clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests with genuine appreciation, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their needs are met.
• Speak using clear and professional language, and answer telephones using appropriate etiquette.
• Prepare and review written documents accurately and completely.
• Ensure adherence to all quality standards.
• Enter and locate information using computers and Point of Sale (POS) systems.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in guest services or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Guest Services Operations
• Customer Service
• Communication Skills
• Problem-Solving
• Attention to Detail
• Computer Proficiency (POS Systems)
• Team Leadership
• Financial Transaction Handling

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

About the Role

W Hotels is seeking a dedicated Supervisor-Guest Service to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is designed for individuals with 0-1 year of experience looking to develop their career in hotel operations. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience, upholding the W Hotels' "Whatever/Whenever" service philosophy.

This role is a key part of the Rooms & Guest Services Operations department, contributing to the brand's commitment to redefining luxury and opening doors and minds. You will be part of a dynamic environment that embraces new experiences and fosters a culture of readiness and innovation.

Key Responsibilities

• Process all guest check-ins, including verifying guest identity, form of payment, assigning rooms, and issuing room keys.
• Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify/adjust billing as needed.
• Compile and review daily reports, logs, and contingency lists.
• Complete cashier and closing reports accurately.
• Provide guests with directions and essential property information.
• Accommodate guest requests by contacting the appropriate staff and following up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges, and balance and drop receipts.
• Count and secure the bank at the beginning and end of each shift.
• Obtain manual authorizations and adhere to all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Develop and maintain positive working relationships with team members, supporting them to reach common goals and listening and responding appropriately to employee concerns.
• Follow company policies and procedures, report accidents, injuries, and unsafe work conditions to management, and complete safety training and certifications.
• Ensure personal appearance is clean and professional and maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, and assist individuals with disabilities.
• Thank guests with genuine appreciation and speak using clear and professional language.
• Prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards and enter and locate information using computers and POS systems.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Cashiering
• Training
• Teamwork
• Communication
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

IMbright, a center in Riyadh specializing in cognitive training and performance development for children and young adults, is seeking a Receptionist. The company is dedicated to transforming learning experiences through internationally accredited programs tailored to local needs, focusing on enhancing critical thinking, memory, focus, and processing skills. This full-time, on-site role is integral to the smooth daily operations of the center, ensuring an efficient and welcoming environment for clients and staff.

The Receptionist will serve as the primary point of contact for clients and will manage administrative tasks, coordinate schedules, and maintain organizational efficiency. This position is based at IMbright's Riyadh location: 6830 Uthman Ibn Affan Branch Rd, Alizdihar District, Riyadh, SA 12485.

Key Responsibilities

• Welcome and assist clients with a professional and friendly demeanor.
• Schedule and coordinate appointments for training sessions and consultations.
• Follow up on training sessions and monitor student attendance.
• Monitor the attendance of trainers and students to ensure operational continuity.
• Respond promptly and professionally to client inquiries via phone and in person.
• Oversee the daily operations of the center to ensure smooth functioning and efficiency.
• Provide comprehensive general administration support to the team.

Qualifications and Requirements

• Must be of Saudi Nationality.
• Possess a Bachelor’s degree or diploma in Management or a related field.
• Fluent in both spoken and written Arabic and English.
• Proficient in using office software, including MS Office Suite (Excel, Word, Outlook).
• Previous experience in an office environment is required.

Required Skills

• Strong communication skills and a commitment to adhering to working hours.
• Excellent organizational, time management, and multitasking abilities.
• Demonstrated leadership, problem-solving, and decision-making skills, particularly relevant to staff coordination and operational challenges.
• Keen attention to detail and the ability to handle confidential information with utmost professionalism.

Work Schedule and Compensation

This is a full-time, on-site position based in Riyadh, Saudi Arabia.

Working Hours:

• Sunday to Thursday: 1:00 PM – 9:00 PM
• Saturday: 9:00 AM – 5:00 PM

Salary:

• A monthly salary of SAR 5,500 is offered, which is inclusive of insurance, fees, transportation, and housing.
• Additional financial incentives and performance-based bonuses may be available.

Please note that both the working hours and the salary for this position are fixed and non-negotiable. Candidates who find these terms unsuitable are kindly requested not to apply.

About the Role

W Hotels announces its need to hire a dynamic Guest Services Supervisor focused on delivering an exceptional guest experience to join its team in Riyadh, Saudi Arabia. This is a full-time, non-management position and is an integral part of Rooms and Guest Services operations, ensuring an exceptional experience for every guest. As a Guest Services Supervisor, you will be responsible for overseeing the daily operations of the front desk, embodying the W brand promise of "Whatever/Whenever" and delivering hospitality to create unforgettable experiences.

Role Responsibilities

• Process all guest check-ins, including verifying guest identity, method of payment, assigning rooms, and activating/issuing room keys.
• Prepare accurate guest accounts according to individual requirements and enter Marriott Rewards program information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify and adjust bills as needed.
• Compile and review daily reports, records, and emergency lists.
• Complete cashier and end-of-day reports accurately.
• Provide guests with directions and basic hotel information.
• Respond to guest requests by contacting relevant staff and following up to ensure their satisfaction.
• Process all types of payments, vouchers, cash, expenses, and balance and deposit receipts.
• Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
• Report any guest reports of theft to Loss Prevention/Security.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for fair treatment/open door policy.
• Develop and maintain positive working relationships, support the team in achieving common goals, and respond appropriately to employee concerns.
• Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications as required.
• Ensure personal appearance is clean and professional and maintain the confidentiality of private information and protect company assets.
• Welcome and acknowledge guests, anticipate and meet their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards and enter and retrieve information using computers and POS systems.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant work experience.
• At least one year of supervisory experience.

Required Skills

• Guest Service
• Marriott Rewards
• Cashiering
• Accounting Procedures
• Loss Prevention
• Security Awareness
• Training and Coaching
• Communication
• Problem Solving
• Teamwork
• Customer Service
• POS Systems Operation

Work Environment and Location

This is a full-time position that requires on-site presence. The workplace is located in the Financial District, Riyadh, Saudi Arabia. The role is a non-management position within Rooms and Guest Services operations.

About the Role

SMART Technology Solutions is seeking customer-focused individuals to join as Part-Time Booth Representatives in Riyadh. This role involves representing innovative products, including BOOX devices, at promotional booths and events across the city. It offers an opportunity to gain experience in sales and customer interaction within the Saudi Arabian market.

As a Part-Time Booth Representative, you will be responsible for creating positive customer experiences and promoting SMART Technology Solutions' offerings. This position is suitable for those seeking flexible work arrangements while contributing to the company's brand presence.

Key Responsibilities

• Represent SMART Technology Solutions at promotional booths and events with a professional demeanor.
• Engage with customers to introduce and demonstrate products, with a focus on BOOX devices.
• Address customer inquiries, providing detailed information on product features and benefits.
• Assist with the setup and maintenance of promotional booths to ensure they are presentable.
• Collect customer feedback during interactions and report key insights to the sales team.
• Support sales activities by helping to generate qualified leads.

Qualifications and Requirements

• Excellent communication and interpersonal skills for effective customer engagement.
• Fluency in both spoken and written Arabic and English.
• An outgoing, friendly, and customer-focused attitude.
• Ability to stand for extended periods and work flexible hours according to event schedules.
• Previous experience in sales or promotional roles is considered an advantage.
• Basic knowledge of SMART Technology Solutions products is beneficial.

Required Skills

• Customer Engagement and Interaction
• Product Demonstration and Information Provision
• Sales Support and Lead Generation
• Booth Setup and Maintenance
• Customer Feedback Collection
• Interpersonal Communication
• Promotional Activities

Work Environment and Details

This is a part-time position based in Riyadh, Saudi Arabia. SMART Technology Solutions provides a supportive and collaborative environment. The company offers continuous feedback and coaching, with performance-based incentives including bonuses and commission opportunities.

About the Role

W Hotels in Riyadh is seeking a dynamic and guest-focused Welcome Ambassador to join its Rooms & Guest Services Operations team. This full-time, non-management position is designed for individuals with 0-1 years of experience who are committed to creating memorable first and last impressions for guests. As a Welcome Ambassador, you will play a key role in guiding guests through their arrival and departure experiences, ensuring each interaction is seamless and contributes to an exceptional stay.

Role Context and Company Mission

W Hotels operates with a mission to "ignite curiosity, expand worlds." The brand fosters an environment for living life to the fullest, opening doors and minds, and drawing inspiration from new faces and experiences. A core element of the W Hotels ethos is a refined, ready-for-anything spirit that has redefined luxury worldwide. The Whatever/Whenever service culture aims to transform guests' passions into reality, delivering any request, anytime. W Hotels is part of the Marriott International portfolio, offering an environment where individuals can perform at their best, pursue their goals, join a global team, and develop professionally.

Key Responsibilities

• Deliver a comprehensive range of services to guide guests through their arrival and departure experiences, ensuring a memorable impression.
• Proactively identify and address operational needs, guest requests, and complete necessary reports.
• Share highlights of the local area with guests to enhance their overall experience.
• Ensure all guest transactions are integrated seamlessly into their stay.
• Contribute to a safe workplace by adhering to company policies and procedures.
• Maintain the confidentiality of all company and guest information.
• Protect company assets and uphold quality standards in all aspects of the role.
• Ensure uniform, personal appearance, and communications are professional and align with W Hotels standards.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is necessary.
• No specific licenses or certifications are required.

Required Skills

• Exceptional Guest Arrival and Guest Services skills.
• Strong Customer Service orientation.
• Excellent Communication abilities.
• Proficient Problem-Solving skills.

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires the ability to stand, sit, or walk for extended periods. Additionally, candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance.

About the Role

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is looking for a Social Media Specialist to join its team in Riyadh. The company's mission is to empower individuals to achieve their dreams by creating the most customer-centric financial application. Tamara serves millions of users and collaborates with prominent global and regional brands. As Saudi Arabia's first fintech unicorn, Tamara operates from its care office in Riyadh, with additional regional and global support offices.

Role Responsibilities

In this role, you will be responsible for managing Tamara's social media presence and ensuring exceptional customer engagement. This includes monitoring inquiries, comments, and messages across various social media platforms, ensuring all communications align with the brand's tone of voice and customer experience guidelines. You will effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution. You will also identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams, while maintaining Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.

• Monitor and respond to customer inquiries, comments, and messages across social media platforms such as Instagram, Twitter/X, and Facebook.
• Ensure all communications align with Tamara's tone of voice and customer experience guidelines.
• Effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution.
• Identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams.
• Maintain Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.
• Collaborate closely with internal departments such as Customer Support, Risk, Payments, and Technology to efficiently resolve customer issues.
• Accurately document all customer interactions using internal tools, such as CRM or Zendesk.
• Professionally manage app reviews and public feedback, contributing to a positive brand perception.
• Track recurring customer issues and provide valuable insights to drive continuous improvement initiatives within the company.

Qualifications and Requirements

To perform this role successfully, you should have previous experience in customer support or social media supervision. Strong written communication skills in both Arabic and English are essential, along with the ability to handle difficult customers with empathy and professionalism. You should be familiar with major social media platforms and customer engagement tools, with the ability to multitask effectively and thrive in a fast-paced work environment. A basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

• Previous experience in customer support or social media supervision.
• Strong written communication skills in both Arabic and English.
• Ability to handle difficult customers with empathy and professionalism.
• Familiarity with major social media platforms and customer engagement tools.
• Ability to multitask effectively and work in a fast-paced environment.
• Basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

Core Skills

• Customer Support
• Social Media Supervision
• Written Communication (Arabic and English)
• Empathy
• Professionalism
• Familiarity with Social Media Platforms
• Customer Engagement Tools
• Multitasking
• Adaptability to Fast-Paced Environments
• Fintech/BNPL Knowledge (Preferred)

Job Details

This is a full-time role, requiring 0-1 years of experience. The job is based in Riyadh, Saudi Arabia.

Join the team at Abdullah Hashim Company Limited as a Sales Coordinator!
We are actively seeking motivated and detail-oriented candidates who are eager to grow and gain hands-on experience in the sales field. This is a fantastic opportunity to kickstart your career through the Tamheer Program.

Key Responsibilities:

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Answer incoming calls, redirect queries, and take messages accurately.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Prepare and maintain documents, forms, and internal correspondence.
• Assist with data entry, filing, and updating customer and vehicle records.
• Coordinate with other departments such as finance, marketing, and service for smooth workflow.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.
• Provide an excellent customer experience aligned with company standards and brand reputation.

Requirements:

• Diploma or Bachelor's degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for the Tamheer Program.

Join Red Sea Global Hospitality as a Barista!
Be a part of a team leading the change in responsible development and regenerative tourism in the Kingdom of Saudi Arabia.

About Us
Red Sea Global Hospitality is on a mission to recruit the finest in the hospitality industry. Our core values are Respect, Responsibility, Passion, and Collaboration, guiding us to create exceptional experiences for our guests and a thriving workplace for our team.

The Role
As a Barista, you will prepare and serve a variety of hot and cold beverages, focusing on coffee. Responsibilities include:

• Preparing and serving coffee beverages, ensuring consistency and quality.
• Engaging with guests in a friendly manner and answering menu-related questions.
• Maintaining a clean and organized coffee station and ensuring the availability of supplies.
• Accurately managing cash and processing payments.
• Assisting in inventory management and rotation of supplies.
• Adhering to health, safety, and sanitation regulations.

In Return, We Offer:

• Exciting opportunities for personal and professional development.
• Competitive compensation package with health insurance coverage.
• A supportive and inclusive work environment that values diversity.
• Employee Recognition Programs and daily meals on duty.

Accessibility and Adjustments
We are committed to diversity and encouraging applicants from all backgrounds. We provide reasonable adjustments during the recruitment process to accommodate individual needs.

About the Role

Fairmont Hotels & Resorts is seeking a skilled and customer-focused Bartender to join the hospitality team at Raffles & Fairmont Red Sea in Umluj, Saudi Arabia. This role is part of the Red Sea Project, a nature-focused resort experience featuring 361 rooms, eleven distinct dining concepts, and a world-class spa. As a Bartender, you will be responsible for crafting non-alcoholic cocktails and beverages, delivering service, and creating guest experiences in an upscale resort environment. You will report to the Outlet Supervisor or Outlet Manager and represent bar operations.

The Raffles & Fairmont Red Sea is situated on 200km of coastline, an archipelago of over 90 islands, and offers a unique natural setting. The resort aims to set new standards in sustainable development and is positioned alongside an 18-hole championship golf course.

Key Responsibilities

• Prepare and serve a variety of non-alcoholic beverages according to established recipes and guest preferences.
• Maintain a clean, organized, and well-stocked bar station, ensuring all equipment and glassware are properly maintained.
• Provide knowledgeable recommendations on beverage selections and menu offerings to enhance guest satisfaction.
• Process transactions accurately using the Point of Sale (POS) system and handle cash and card payments.
• Monitor and manage bar inventory, including stock levels, ordering supplies, and minimizing waste.
• Adhere to all health, safety, and sanitation regulations.
• Collaborate with front-of-house and back-of-house teams to ensure seamless service delivery.
• Engage with guests in a friendly and professional manner, building rapport.
• Maintain composure and efficiency during peak service periods in a fast-paced environment.
• Follow all company policies and procedures while representing the Raffles brand.

Qualifications and Experience

• Proven bartending experience in a luxury hospitality or upscale resort setting.
• Comprehensive knowledge of mocktail preparation and beverage service standards.
• Proficiency with Point of Sale (POS) systems and bar management software.
• Strong understanding of non-alcoholic beverages.
• Excellent cash handling and inventory management skills.
• Exceptional customer service and interpersonal skills with the ability to engage diverse guests.
• Physical stamina to stand for extended periods and work in a fast-paced environment.
• Attention to detail and commitment to maintaining high standards of cleanliness and presentation.
• Knowledge of health and safety regulations.
• Strong communication skills in English; multilingual abilities are preferred.
• Familiarity with Saudi Arabian culture and hospitality expectations is preferred.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Team player mentality with a positive attitude and willingness to support colleagues.

Required Skills

• Mocktail preparation
• Beverage service standards
• Point of Sale (POS) systems
• Bar management software
• Non-alcoholic beverages
• Cash handling
• Inventory management
• Customer service
• Interpersonal skills
• Communication skills

Work Environment and Details

This full-time position is located in Umluj, Tabuk, Saudi Arabia. The role requires the ability to work flexible schedules, including evenings, weekends, and holidays, and demands physical stamina for standing for extended periods in a fast-paced environment.