Barista Jobs With No Experience in Saudi Arabia

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Nice One is looking for a customer-centric and enthusiastic Sales Associate to join its retail team at its Hail branch. This role aims to drive in-store sales, deliver exceptional customer service, and support daily operations to achieve revenue targets and customer satisfaction. The ideal candidate will have a proactive approach to customer service and contribute to the overall store performance, with a passion for the retail and sales sector.

Key Tasks and Responsibilities

• Welcome and proactively engage with customers to identify their needs, effectively present products, explain their features, and suggest appropriate solutions to successfully complete sales.
• Achieve individual and store sales targets by focusing on conversion rates, increasing average transaction value, and maximizing units sold per purchase.
• Provide exceptional customer service by responding promptly to inquiries, professionally handling returns and complaints, and conducting necessary follow-ups to ensure customer satisfaction and encourage repeat visits.
• Maintain comprehensive and up-to-date product knowledge, including current promotions, pricing, and new arrivals, to facilitate sales and increase upselling opportunities.
• Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
• Support visual merchandising standards and product presentation by diligently restocking shelves, organizing displays, and ensuring the sales floor is clean, safe, and presentable at all times.
• Assist with inventory management tasks, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
• Actively participate in store meetings, training sessions, and product briefings to continuously enhance sales skills and product knowledge.
• Collaborate effectively with colleagues and management to support in-store promotions and events, fostering a positive and productive work environment.
• Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines to ensure a safe and compliant work environment.

Qualifications and Requirements

• High school diploma or equivalent is required.
• At least one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
• Legal authorization to work in the Kingdom of Saudi Arabia is mandatory.

Required Skills

• Excellent verbal communication and active listening skills are essential for engaging with customers and building rapport.
• A strong customer-focused orientation with a commitment to delivering a positive and memorable shopping experience.
• Proficiency in basic arithmetic and cash handling, with ease in using POS systems and mobile devices for sales transactions.
• Ability to work effectively in a fast-paced retail environment, managing multiple customers simultaneously and prioritizing tasks efficiently.
• Team spirit and collaboration, with a willingness to support colleagues and store initiatives.
• Attention to detail, punctuality, and reliable attendance are expected.
• Flexibility to work various shifts, including weekends and holidays, as required by store operating schedules.
• Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is in Hail city, and the company is based in the Riyadh region of Saudi Arabia. The company is committed to creating an inclusive work environment and welcomes applications from all qualified candidates. Reasonable accommodations will be provided during the recruitment process upon request.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Ghithaa is seeking a dedicated Customer Service Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for individuals committed to delivering high-quality customer experiences and resolving issues effectively. The ideal candidate will manage customer interactions across various communication channels, ensuring adherence to company procedures and service standards.

Key Responsibilities

• Handle customer inquiries and provide support via phone, live chat, direct messages, and social media platforms.
• Respond promptly and professionally to all customer requests, maintaining a consistent and high-quality experience across all channels.
• Manage and resolve customer complaints with patience and empathy.
• De-escalate challenging customer interactions and provide solutions aligned with company policies.
• Adhere strictly to customer service playbooks, quality guidelines, and standard operating procedures (SOPs).
• Ensure all communications align with the company's tone, policies, and service standards.
• Maintain consistency in communication style and case handling.
• Accurately categorize and log all customer interactions, maintaining records of conversations, issues, and resolutions.
• Escalate complex cases to appropriate teams following defined workflows.
• Meet defined Key Performance Indicators (KPIs), including response time, resolution time, and customer satisfaction metrics.
• Continuously improve performance based on feedback and quality reviews.

Qualifications and Requirements

• Minimum of 1 year of experience in Customer Service or Customer Support roles.
• Fluent in English, both spoken and written.
• Strong communication and interpersonal skills for effective customer engagement.
• High emotional intelligence and the ability to handle difficult customers with patience and understanding.
• A problem-solving mindset with a focus on achieving customer satisfaction.
• Proven ability to multitask and manage multiple conversations and inquiries simultaneously across different channels.

Required Skills and Tools

• Customer Service and Customer Support expertise.
• Effective Communication and Interpersonal Skills.
• High Emotional Intelligence.
• Problem-solving capabilities.
• Multitasking proficiency.
• Proficiency in CRM systems, ticketing tools, or customer support platforms.
• Experience managing conversations across phone, live chat, and social media platforms.
• Familiarity with tracking tools such as Google Sheets or internal dashboards.
• Ability to follow structured workflows and documentation systems, including playbooks, SOPs, and knowledge bases.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience in customer service or support functions.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.

About the Role

Alkayan United is looking for individuals to join its team and contribute to providing excellent customer service and organizing work. This role is within the Azizia Mall project in Jeddah, on Sabeen Road. We are looking for people with the ability to interact with customers, organize appointments, and effectively manage their visits, ensuring a positive experience for all visitors.

Key Tasks and Responsibilities

• Receive customers and visitors in a professional and friendly manner.
• Organize appointments and manage customer visit schedules with the sales team.
• Answer phone calls and transfer them to the relevant departments.
• Record customer and employee data in the system.
• Maintain the cleanliness and orderliness of the reception area.
• Encourage activities and interactions within the center.

Qualifications and Requirements

• High school diploma as a minimum; a diploma or university degree in management or marketing is preferred.
• Previous experience in customer reception or customer service is preferred, especially in the real estate sector.
• Proficiency in computer use and Microsoft Office programs.
• A good understanding of the real estate sector is an added advantage.

Essential Skills

• Excellent communication skills and an engaging presence.
• Strong customer service ability.
• Effective sales support skills.
• Proficiency in record keeping.
• Skill in handling phone calls.
• Ability to maintain order and tidiness.
• Excellent active listening skills.
• Enthusiasm and a positive attitude.
• Strong computer skills, including proficiency in Microsoft Office.
• Adaptability and ability to work under pressure.

Work Environment and Location

The workplace is located in Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia, within the Azizia Mall project. The nature of the work is full-time.

About the Role

Longevity Wellness Hub is a pioneering establishment focused on enhancing human well-being and promoting graceful aging. We integrate quantum frequency scanning, advanced fitness protocols, and biohacking technologies to offer guests personalized experiences that optimize physical, mental, and emotional health. The hub also serves as a community space for wellness-focused events. We are seeking a dedicated and personable Front House team member to join our full-time, on-site team in Jeddah. This role is crucial as you will be the primary point of contact for our guests, ensuring their experience from arrival is welcoming, professional, and seamless.

Key Responsibilities

• Serve as the initial point of contact for all guests, extending a warm and professional greeting.
• Efficiently manage guest check-in and check-out procedures.
• Maintain a consistently welcoming and professional atmosphere within the reception area.
• Respond to guest inquiries accurately and courteously, whether in person, via telephone, or through online channels.
• Schedule and confirm appointments for various wellness services and sessions.
• Provide clear and comprehensive information regarding services, membership options, and upcoming events.
• Coordinate effectively with wellness practitioners and operations staff to ensure smooth service delivery.
• Ensure the reception area is always clean, organized, and presentable.
• Handle payment transactions accurately and manage basic administrative tasks.
• Facilitate the smooth flow of guests through their scheduled sessions and activities.
• Actively promote upcoming programs and community events to guests.
• Gather guest feedback to contribute to service improvement initiatives.
• Assist with various front-of-house operational needs as they arise.
• Develop a thorough understanding of all services offered to effectively assist clients.

Qualifications and Requirements

• Demonstrated strong interpersonal skills and communication abilities to build rapport and create a welcoming environment for diverse guests.
• Excellent verbal and written communication skills for handling inquiries, explaining services, and supporting professional correspondence.
• Proven customer service experience, with an emphasis on hospitality, problem-solving, and maintaining a high standard of guest care.
• Comfort and confidence in presenting information and explaining offerings, memberships, or wellness programs in an engaging manner.
• Previous experience in a front desk, reception, or hospitality role, preferably within the wellness, fitness, spa, or healthcare sectors.
• Proficiency in using scheduling systems, basic office software, and payment processing tools.
• A high level of professionalism, reliability, and meticulous attention to detail.
• Ability to effectively manage multiple tasks simultaneously in a dynamic environment.
• Fluency in English is essential.
• Arabic language skills are highly beneficial for effectively serving our local guest base.
• Willingness and ability to work on-site in Jeddah.
• Flexibility to work varied hours, including evenings and weekends, as required by operational needs.

Required Skills

• Interpersonal Skills
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Customer Service
• Hospitality
• Problem Solving
• Guest Care
• Presentations
• Scheduling Systems
• Basic Office Software Proficiency
• Payment Processing Tools
• Attention to Detail
• Task Management

Work Environment and Details

This is a full-time, on-site position based in Jeddah. The role requires flexibility to work varied hours, including evenings and weekends, to meet operational needs. Longevity Wellness Hub is located within the Makkah region.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

About the Role

Amazon is seeking a Delivery Station Liaison (DSL) to join its team in Jeddah and Makkah, Saudi Arabia. The DSL is responsible for resolving delivery issues at the station level to ensure customer satisfaction. This role contributes to improving logistics operations and customer order fulfillment, directly impacting the customer experience.

Role Context

The Delivery Station Liaison operates within Amazon's last-mile delivery operations, based at a logistics warehouse. This position serves as the primary point of contact within the station to communicate directly with customers regarding their deliveries, addressing and resolving challenges to ensure orders reach their destination as promised.

Key Responsibilities

• Communicate directly with customers via telephone to address delivery-related concerns, demonstrating empathy and building trust.
• Conduct investigations with customers to remove delivery barriers and provide accurate delivery expectations.
• Maintain attention to detail in managing cases and issues.
• Proactively identify and implement solutions to problems with minimal guidance.
• Establish and foster collaborative working relationships with internal workgroups through face-to-face interactions and virtual correspondence.
• Communicate operational barriers and contribute to solution development with senior leadership.
• Navigate and utilize multiple online platforms and technology systems in a fast-paced environment.
• Manage workload effectively within restricted timeframes to ensure timely resolution of delivery issues.
• Action parcels that have failed delivery by receiving correspondence from Customer Service or Delivery Service Partners (DSPs).
• Reach out to customers to provide updates on failed or potentially failed deliveries.
• Work with customers and DSPs to find solutions for same-day delivery or successful delivery on the next attempt.

Qualifications and Requirements

• Experience in prioritizing and handling multiple assignments simultaneously while meeting deadlines.
• Experience working in fast-paced, high-tech environments and managing workload effectively, even during stressful situations.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Fluency in speaking, writing, and reading English, with the ability to take direction in English.
• Fluency in speaking, writing, and reading Arabic.
• Advanced and adaptable interpersonal communication skills.
• Familiarity and IT proficiency with multiple web browsers, database searching tools, and instant messenger applications.
• Effective communication skills and the ability to build lasting professional relationships.
• Experience building strategic relationships with stakeholders, including communicating and collaborating across different teams and functions.
• Experience in an operational environment such as logistics, retail, hospitality, or customer service.

Required Skills

• Communication
• Microsoft Office Suite (Outlook, Word, Excel)
• Web Browsers
• Database Searching
• Instant Messenger Tools

Work Environment and Schedule

This is a full-time position requiring a flexible schedule of 40+ hours per week. The role operates within an environment where noise levels can vary and may be loud, with appropriate hearing protection provided. The position is located in Jeddah and Makkah, Saudi Arabia.