Cleaning And Housekeeping Supervisor Jobs in Saudi Arabia

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Housekeeping Supervisor to join their team in Tabuk, Saudi Arabia. This full-time, non-management position is an integral part of the Housekeeping & Laundry department, contributing to the exceptional guest experiences for which The Ritz-Carlton is renowned. As a Housekeeping Supervisor, you will play a crucial role in upholding the brand's "Gold Standards" by ensuring the immaculate condition of guest rooms and public areas, and by supporting the Housekeeping management team in daily operations.

This role serves as a vital liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry, to ensure seamless service delivery and efficient issue resolution. You will be instrumental in maintaining the highest quality expectations and standards, embodying the company's commitment to rare and special luxury service.

Key Responsibilities

• Inspect guest rooms, public areas, and pool areas after cleaning by Housekeepers to ensure adherence to quality standards.
• Manage sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning schedules.
• Update the status of departing guest rooms and act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the relevant team members.
• Communicate pertinent issues and updates to the next shift to ensure continuity of service.
• Complete all required paperwork accurately and efficiently.
• Assist Housekeeping management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and quality standards.
• Coordination and liaison between departments.
• Problem-solving and issue resolution.
• Hiring, training, scheduling, and employee motivation.
• Coaching and performance management.
• Adherence to safety and security policies.
• Maintaining professional appearance and confidentiality.
• Exceptional guest service and communication skills.
• Teamwork and collaboration.
• Proficiency with computer systems and point-of-sale systems.
• Ability to read and visually verify information in various formats.
• Physical stamina including the ability to move, lift, carry, push, and pull objects weighing up to 55 pounds without assistance and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Work Environment and Location

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The Ritz-Carlton is an equal opportunity employer, committed to fostering an environment where unique backgrounds are valued and celebrated. Joining The Ritz-Carlton means becoming part of a portfolio of brands with Marriott International, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Join Raffles The Red Sea as a Housekeeping Supervisor
Raffles & Fairmont the Red Sea, a hallmark of luxury positioned within Saudi Arabia's extraordinary Red Sea Project, invites passionate individuals to apply for the role of Housekeeping Supervisor. This prestigious property promises refined elegance amidst natural beauty, catering to discerning travelers seeking ultimate hospitality.

Key Responsibilities:

• Operational Supervision & Quality Assurance:
  • Supervise daily housekeeping operations, ensuring the cleanliness and presentation of guest rooms, suites, public areas, and back-of-house areas.
  • Conduct thorough inspections of rooms and public areas to uphold Raffles’ exceptional standards.
  • Ensure timely preparation and release of rooms in accordance with arrival priorities and VIP requirements.
• Guest Experience & Service Excellence:
  • Deliver impeccable attention to detail in guest rooms, managing amenities placement, linen quality, and overall room ambiance.
  • Handle guest requests and housekeeping concerns with professionalism and promptness.
  • Coordinate special setups and bespoke arrangements for VIPs and special occasions.
• Team Leadership & Development:
  • Lead and motivate the housekeeping team, ensuring adherence to service culture and performance standards.
  • Conduct briefings to communicate daily priorities and provide ongoing training.
• Coordination & Communication:
  • Work closely with Front Office, Guest Relations, and Engineering to ensure seamless operations.
  • Report maintenance issues and safety concerns to relevant departments.
• Standards, Safety & Compliance:
  • Enforce grooming, hygiene, and workplace safety standards at all times.
  • Ensure compliance with hotel policies and environmental practices.

Qualifications & Experience:

• 2–4 years of housekeeping experience in a luxury hotel environment.
• Previous supervisory experience preferred.
• Diploma or certificate in Hospitality Management or Housekeeping Operations is advantageous.

Skills & Competencies:

• Strong leadership and organizational capabilities.
• Exceptional attention to detail and quality orientation.
• Effective communication and coordination skills.
• Time management and problem-solving abilities.

Personal Attributes:

• High standards of cleanliness and professionalism.
• Calm and composed under pressure.
• Guest-focused mindset with a commitment to excellence.
• Willingness to work flexible shifts, including weekends and holidays.

Become a part of Raffles Hotels & Resorts, where you will shape memorable experiences for our guests while advancing your career in an iconic brand. Apply today!

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

• Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
• Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
• Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
• Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
• Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
• Coordinate with Housekeeping and other departments to maintain operational linen par levels.
• Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
• Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
• Maintain accurate uniform inventory records and support uniform issuance.
• Monitor garment lifespan and recommend replacement plans.
• Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
• Prepare departmental schedules and allocate duties based on business demands.
• Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
• Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
• Support colleague wellbeing and maintain positive working relationships across departments.
• Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
• Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
• Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
• Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
• Report maintenance issues promptly and follow up on corrective actions.
• Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
• Conduct regular linen and uniform inventory counts and assist in loss prevention.
• Support cost control initiatives while upholding quality service standards.
• Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
• Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
• Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
• Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
• Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
• Report for duty punctually in the correct uniform and name badge.
• Maintain a high standard of personal appearance and hygiene.
• Maintain positive working relationships with colleagues across all departments.
• Attend and contribute to departmental meetings and hotel initiatives.
• Fully support Hyatt and Miraval operational standards and brand requirements.
• Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Project a positive, calm, and mindful attitude at all times.
• Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
• A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
• At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
• Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
• Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple operational priorities effectively.
• Proficiency in MS Office is required.
• Experience with laundry inventory systems is an advantage.
• Ability to stand and walk for extended periods.
• Ability to lift and move laundry items and operational supplies as required.

Required Skills

• Laundry Operations Management
• Tailoring & Uniform Management
• Leadership and Team Development
• Colleague Engagement
• Quality Assurance and Control
• Inventory Management
• Cost Control
• Guest and Colleague Service Excellence
• Problem-solving
• Organizational Skills
• Communication Skills
• Interpersonal Skills
• MS Office Proficiency
• Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.

About the Role

Red Sea Global Hospitality is seeking a Butler to join its team, contributing to the company's leadership in responsible development and regenerative tourism. The organization is committed to delivering exceptional guest experiences and fostering a supportive work environment, guided by principles of Respect, Responsibility, Passion, and Collaboration. As a Butler, you will be responsible for providing personalized and attentive service to guests, ensuring their needs are met promptly and efficiently. The role involves going above and beyond to create memorable experiences, anticipating guest needs, and delivering seamless, luxurious service that upholds the high standards of Red Sea Global Hospitality.

This position plays a key role in ensuring guest comfort and satisfaction, representing the resorts and the Kingdom of Saudi Arabia to international visitors. The company maintains a values-led culture for both guests and colleagues, emphasizing close collaboration to achieve service excellence.

Key Responsibilities

• Provide personalized service to guests, ensuring requests are handled with care and attention.
• Anticipate and fulfill guest needs by offering tailored services to enhance their stay.
• Welcome guests upon arrival, introduce them to their rooms, and ensure they are comfortable and familiar with their accommodation.
• Record and consistently meet guest preferences, including room temperature, amenities, and dining choices.
• Respond promptly to guest requests for room service, transportation, or other personalized needs.
• Offer recommendations for dining, activities, and local experiences to exceed guest expectations.
• Provide a range of personalized services, including luggage assistance, transportation arrangements, and reservation support.
• Ensure guest room amenities are replenished and special requests are handled efficiently and discreetly.
• Serve meals, snacks, and beverages professionally, adhering to guest preferences.
• Assist guests with personal shopping and special arrangements with discretion and professionalism.
• Coordinate special requests or events, such as private dinners or in-room celebrations, for seamless execution.
• Maintain effective communication with all departments, including Housekeeping, Food & Beverage, and Front Office, to ensure efficient fulfillment of guest requests.
• Update guest preference profiles and ensure team members are aware of guest preferences and requirements.
• Act as the primary point of contact for guests throughout their stay, responding to inquiries and requests.
• Anticipate guest needs by staying informed about schedule changes, preferences, or requirements.
• Ensure a consistently high level of guest satisfaction by exceeding expectations.
• Handle guest concerns and complaints with tact, professionalism, and efficiency, ensuring resolution and follow-up.
• Regularly check in with guests to ensure satisfaction with accommodations and services.
• Conduct special activities or surprises for guests to create memorable moments.
• Maintain a clean and organized butler station, ensuring tools and equipment are in good working condition.
• Assist with daily room preparation, ensuring amenities are stocked and rooms are presented in pristine condition.
• Oversee rooming and check-out processes to ensure smooth guest departures.
• Partner with Housekeeping to ensure room setups and turndown service align with guest preferences.
• Adhere to all resort and safety protocols, delivering service in a safe and respectful manner.
• Maintain guest privacy and confidentiality at all times.
• Follow all food safety and hygiene standards when handling food and beverages.

Qualifications and Requirements

Candidates are expected to possess the experience and attributes necessary to fulfill the responsibilities of a Butler. This includes a proven ability to deliver exceptional guest service and maintain high operational standards. While specific formal qualifications were not detailed, a background demonstrating relevant experience is anticipated.

Required Skills

• Guest Relations
• Service Excellence
• Personalized Service Delivery
• Communication
• Coordination
• Guest Experience
• Guest Satisfaction
• Operational Excellence
• Health & Safety Compliance

Work Environment and Details

This is a full-time position for a Butler at Red Sea Global Hospitality, reporting to the Housekeeping Manager. The role is based at Shebara Resort in Tabuk, Saudi Arabia. The company offers opportunities for personal and professional development through targeted programs. Red Sea Global Hospitality is committed to diversity and inclusion, encouraging applications from all backgrounds and providing reasonable adjustments throughout the recruitment process.

1/Direct supervision of hotel management staff, distribution of daily tasks, and follow-up on their implementation.

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

• Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
• Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
• Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
• Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
• Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
• Coordinate with Housekeeping and other departments to maintain operational linen par levels.
• Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
• Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
• Maintain accurate uniform inventory records and support uniform issuance.
• Monitor garment lifespan and recommend replacement plans.
• Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
• Prepare departmental schedules and allocate duties based on business demands.
• Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
• Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
• Support colleague wellbeing and maintain positive working relationships across departments.
• Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
• Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
• Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
• Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
• Report maintenance issues promptly and follow up on corrective actions.
• Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
• Conduct regular linen and uniform inventory counts and assist in loss prevention.
• Support cost control initiatives while upholding quality service standards.
• Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
• Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
• Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
• Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
• Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
• Report for duty punctually in the correct uniform and name badge.
• Maintain a high standard of personal appearance and hygiene.
• Maintain positive working relationships with colleagues across all departments.
• Attend and contribute to departmental meetings and hotel initiatives.
• Fully support Hyatt and Miraval operational standards and brand requirements.
• Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Project a positive, calm, and mindful attitude at all times.
• Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
• A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
• At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
• Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
• Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple operational priorities effectively.
• Proficiency in MS Office is required.
• Experience with laundry inventory systems is an advantage.
• Ability to stand and walk for extended periods.
• Ability to lift and move laundry items and operational supplies as required.

Required Skills

• Laundry Operations Management
• Tailoring & Uniform Management
• Leadership and Team Development
• Colleague Engagement
• Quality Assurance and Control
• Inventory Management
• Cost Control
• Guest and Colleague Service Excellence
• Problem-solving
• Organizational Skills
• Communication Skills
• Interpersonal Skills
• MS Office Proficiency
• Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.