Guest Services Associate Jobs in Saudi Arabia

Tasks and Responsibilities:

• Organizing and managing appointments and meetings.
• Receiving phone calls and transferring them to the relevant departments.
• Preparing correspondence, letters, and administrative reports.
• Organizing and maintaining files and documents electronically and in paper format.
• Monitoring email and responding to inquiries.
• Coordinating between different departments and following up on daily tasks.
• Preparing meeting minutes and following up on the implementation of recommendations.
• Proficient use of email professionally.
• Ability to coordinate meetings via Teams or Zoom.
• Skill in preparing presentations and reports.
• Full-time commitment to work and adherence to working hours. 

Qualifications and Requirements:

• Diploma or Bachelor's degree in Business Administration or related field.
• Previous experience in secretarial or administrative work (preferably one year or more).
• Proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
• High organizational and time management skills.
• Tact and good customer and visitor relations.
• Ability to work under pressure and take responsibility.
• Proficiency in Arabic speaking and writing, with English language considered an additional advantage.
• Excellent communication skills and ability to work within a team.

Benefits:

• Competitive salary determined based on experience and competence.
• Professional work environment.
• Opportunities for career development and professional growth.

Work Location: Riyadh

A secretary is required to join the work team to perform various administrative and organizational tasks. Responsibilities include: managing phone calls and correspondence, organizing appointments and meetings, preparing reports and documents, following up on administrative transactions, and coordinating daily office activities. The position requires excellent communication skills, proficiency in basic computer programs, and the ability to work under pressure while maintaining confidentiality and accuracy in work.

We are looking for a professional secretary to join the team, where you will be responsible for managing official correspondence and organizing appointments and meetings, in addition to receiving visitors and responding to telephone inquiries in a professional manner. The position requires excellent communication skills and proficiency in using Microsoft Office programs, with the ability to work under pressure and manage multiple tasks efficiently. The ideal candidate should have strong organizational skills and attention to detail, along with previous experience in administrative and secretarial work.

The salon is looking for an ambitious person who loves working and knows how to deal with customers (the vacancy is for a cashier and a supervisor)

Spaces Company for Interior Design and Contracting, we are looking for a distinguished personal and administrative assistant to join the team, where you will be responsible for organizing appointments and meetings, meeting clients, and communicating with them via phone or WhatsApp, managing correspondence and communications, and organizing important files and documents. This position requires excellent communication skills, the ability to work under pressure, proficiency in basic computer programs, and flexibility in working hours. The ideal candidate should possess confidentiality and trust, high organizational skills, and previous experience in administrative support or executive assistance.

Human Resources and Government Affairs Coordinator Required – Office of the CEO

A company in Riyadh is looking for a reliable and organized employee to work in the CEO's office, to support administrative tasks, follow up on employee files, and manage government transactions through Saudi platforms.

Main Responsibilities:

• Support the CEO in daily administrative tasks.
• Organize employee files, contracts, and residency.
• Follow up on transactions related to power, durations, residency, insurance, Absher business, the chamber of commerce, the Ministry of Commerce, Baladi, Zakat and tax, and Ijar.
• Follow up on expiration dates of documents and licenses.
• Prepare letters, reports, and follow-up schedules.
• Coordinate with employees, suppliers, and external entities.

Requirements:

• Experience of one to three years in human resources, administration, or governmental transactions.
• Good knowledge of Saudi governmental platforms.
• Proficiency in Arabic.
• Proficiency in using Word and Excel.
• Integrity, organization, follow-up, and commitment.
• Presence in Riyadh.

Salary: determined based on experience and competence
Start: immediate preferred

To apply, please send your resume to:

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

About the Role

Tamara, Saudi Arabia's first FinTech unicorn, is seeking an Internal Communications & Events Specialist to join its team in Riyadh. The company's mission is to empower individuals through a customer-centric financial super app. Tamara is a rapidly growing organization with over 1,000 employees from 50 nationalities, serving customers across Saudi Arabia, the UAE, and the GCC. This role is designed for a proactive individual with a flair for storytelling and a hands-on approach to execution.

The Internal Communications & Events Specialist will act as a Culture Champion, ensuring all team members feel connected to Tamara's mission, regardless of their location or time zone. This position involves informing employees and organizing engaging events to foster community and connection.

Key Responsibilities

• Develop compelling internal narratives by infusing employee communications with a storytelling approach to ensure messages are memorable and resonant.
• Plan and execute internal events, including All-Hands meetings and team-building activities, to foster a strong sense of community.
• Serve as the primary on-site coordinator for event execution in Riyadh.
• Identify process gaps within internal communications and event management, analyzing and proposing improvements in collaboration with stakeholders.
• Support the maintenance and content refresh of internal digital portals, ensuring they are user-friendly and reflect Tamara's "Simplicity" pillar through engaging content such as polls, infographics, and videos.
• Lead employee spotlight initiatives to highlight individual stories and contribute to Tamara's internal talent brand.
• Collaborate effectively with various stakeholders, including the People & Culture team, Executive Leadership, the CEO Office, and cross-functional teams like Finance and Design.

Qualifications and Requirements

• A Bachelor's degree in Marketing, Design, Visual Communications, Business, or a related field.
• 2-4 years of relevant experience in communications, events, or marketing, with a desire for increased ownership.
• Fluency in reading, writing, and conversing in both Arabic and English.
• Proven experience in event planning, with the ability to remain calm and take initiative in resolving challenges.

Required Skills

• Human-Centric Storytelling: Ability to transform technical updates into engaging narratives that connect with employees on a personal level.
• Topic Expertise & Self-Starter: Capable of independently researching complex topics and becoming a go-to resource.
• Visual Storytelling: Proficiency in creating short-form video content and capturing/directing events for compelling visual stories.
• Strategic Thinking: Understanding the strategic purpose of communications and their contribution to overall company success.
• Organization and Execution: Demonstrated ability to translate creative concepts into structured and actionable deliverables.
• Internal Communications: Experience in developing and executing internal communication strategies.
• Events Planning: Expertise in conceptualizing, organizing, and managing internal events.
• Content Creation: Skill in developing various forms of content for internal audiences.
• Digital Hub Management: Experience in managing and enhancing internal digital platforms.
• Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders.
• Organization: Strong organizational and project management skills.
• Creativity: Innovative and imaginative approach to communication and event design.
• Ownership: Proactive and self-motivated with a drive to take initiative and improve processes.
• Insatiable Curiosity: A genuine interest in fintech and a continuous desire to explore new engagement methods.
• Resilience & Humility: Ability to navigate a fast-paced scale-up environment with a confident yet open-minded approach to learning and collaboration.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can contribute to a dynamic and growing organization.

About the Role

Greenberg Traurig, LLP, a global law firm with offices in 15 countries, is seeking a full-time Administrative Assistant to join its team in Riyadh, Saudi Arabia. This role is essential for providing a professional first impression to clients, attorneys, and visitors, and for ensuring the efficient operation of a fast-paced legal environment. The position is based in-office.

Key Responsibilities

• Create a positive and professional first impression for clients and visitors.
• Greet guests promptly and notify internal parties of their arrival.
• Ensure all guests check in at reception to maintain security protocols.
• Answer incoming calls and direct them to the appropriate personnel.
• Provide administrative support, including assistance with travel and hotel arrangements.
• Coordinate transportation needs for clients, such as arranging cabs and car services.
• Reserve visitor offices, schedule meetings, and coordinate conference room reservations.
• Manage conference room setups to meet reservation requests.
• Order catering and assist with meeting and event setups.
• Purchase, track, and stock food and beverage supplies, working with vendors and submitting invoices.
• Maintain visitor, delivery, and outgoing package logs.
• Perform office services tasks including mail delivery, messenger services, mail processing, faxing, and handling large print, scan, and copy jobs.
• Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
• Assist with event logistics, including maintaining RSVP lists and creating nametags.
• Support the coordination of office newsletters and other communications.
• Act as a liaison to building management for service requests.
• Maintain professionalism and confidentiality in all tasks.
• Assist with department activities such as processing invoices and expenses.
• Perform additional duties as assigned to support the office and attorneys.

Qualifications and Experience

• Diploma or College Degree or equivalent experience.
• A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.
• 2-5 years of relevant experience.

Required Skills and Competencies

• Excellent interpersonal and communication skills, both oral and written.
• Professional demeanor and presentation.
• Ability to provide high-quality client service.
• Proactive approach to assisting others.
• Ability to work independently with minimal supervision.
• High attention to detail and strong organizational skills.
• Effective time management abilities.
• Fluency in both Arabic and English.
• Proficiency in Windows-based software and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Exceptional computer skills with the ability to learn new software quickly.
• Willingness to learn and adapt to emerging AI and related technologies.
• Basic understanding of artificial intelligence (AI), including its capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations.

Work Environment and Location

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role operates within a global firm environment, contributing to the smooth functioning of the legal practice.

About the Role

Maleen Consultant Center is seeking a committed and professional individual to fill the position of "Dental Appointment Coordinator". This role plays a pivotal part in ensuring the smooth running of our patient appointment system and delivering excellent service to our clients. We are looking for someone with a strong work ethic, a commitment to patient care, and readiness to embark on a rewarding career within our esteemed center.

Key Responsibilities

As a Dental Appointment Coordinator, your primary responsibilities will include:

• Efficiently and effectively managing and scheduling patient appointments.
• Ensuring the appointment schedule is maintained without any conflicts or overlaps for more than two years.
• Providing exceptional customer service to all patients.
• Handling all patient interactions with professionalism and a positive attitude.

Qualifications and Requirements

To be considered for this role, candidates must meet the following requirements:

• Possess over two years of experience in dental appointment scheduling.
• Demonstrate high levels of communication skills.
• Exhibit excellent customer service capabilities.
• Be available to start immediately.
• Maintain a pleasant demeanor and a positive attitude towards work.

Core Skills

The skills required for this position include:

• Effective communication skills.
• Ability to provide outstanding customer service.
• Readiness to start work immediately.
• Good and professional interpersonal skills.

Job Details

Company: Maleen Consultant Center
Location: Riyadh, Riyadh, Saudi Arabia
Job Type: Full-time

About the Role

GT Restructuring is seeking a dedicated and organized Administrative Assistant to join its full-time team in Riyadh, Saudi Arabia. This role is essential for providing a professional and welcoming experience for clients, attorneys, and visitors, serving as the initial point of contact for the office. The position offers competitive compensation and benefits within an innovative and collaborative environment. The ideal candidate will be detail-oriented, capable of managing multiple priorities in a fast-paced legal setting, and possess a proactive, client-focused approach.

Key Responsibilities

• Create a positive and professional first impression for clients and visitors by greeting them and promptly notifying internal parties of their arrival.
• Ensure all guests check in at reception upon arrival to maintain office security.
• Answer incoming calls and direct them to the appropriate personnel or department.
• Provide comprehensive administrative support, including assistance with travel and hotel arrangements.
• Coordinate transportation for internal and external clients, arranging taxis and car services to various destinations.
• Reserve visitor offices, schedule meetings, and coordinate conference room reservations, proactively monitoring the schedule.
• Manage conference room setups to meet all reservation requests prior to scheduled meetings.
• Order catering and assist with setup for meetings and events.
• Purchase, track, and stock food and beverage supplies, liaising with vendors and submitting invoices for payment.
• Maintain accurate visitor, delivery, and outgoing package logs.
• Perform office services tasks including internal mail delivery, arranging messenger services, processing mail, faxing, and handling large print, scan, and copy jobs.
• Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
• Assist with event logistics, receptions, and sponsorships, including managing RSVP lists and creating nametags.
• Support the coordination and development of office newsletters and other communications.
• Serve as a liaison to building management, submitting service requests as required.
• Maintain a high degree of professionalism and confidentiality in all duties.
• Assist with other department activities as needed, such as processing invoices and expenses, and perform additional assigned duties.

Qualifications and Requirements

• Diploma or College Degree or equivalent experience.
• A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.

Required Skills

• Excellent interpersonal and communication skills, both oral and written.
• Professional demeanor and presentation.
• Ability to provide outstanding client service and meet high quality standards.
• Proactive in seeking innovative ways to assist others.
• Self-starter capable of working independently with minimal supervision.
• High attention to detail and outstanding organizational skills.
• Effective time management abilities.
• Fluency in both Arabic and English.
• Computer proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook.
• Exceptional computer skills with the ability to learn new software applications quickly.
• Proactive approach to learning and adapting to emerging AI and related technologies.
• Demonstrates a basic understanding of artificial intelligence (AI), including its core capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment.

Work Environment and Details

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role requires a high degree of professionalism, discretion, and the ability to adapt to the dynamic needs of a busy legal practice. Experience required for this role is 2-5 years.

About the Role

Moelis & Company is seeking a driven and passionate Administrative Assistant to join our team in Riyadh, Saudi Arabia. This full-time position offers an opportunity to contribute to a dynamic professional services environment by supporting daily office operations, client interactions, and the seamless functioning of the banking team. The role requires a proactive approach, strong organizational abilities, and excellent communication skills to manage a variety of administrative tasks.

Key Responsibilities

• Greet clients and visitors in a friendly and courteous manner, ensuring a positive first impression.
• Maintain the cleanliness and tidiness of the reception area.
• Prepare refreshments for guests.
• Collect mail from the * Box and distribute it to the relevant personnel.
• Answer incoming calls, direct them to the appropriate person, or take messages and relay them accurately.
• Monitor and order pantry and office supplies to ensure adequate stock levels.
• Proactively support client activities and requirements, liaising with clients to take messages, pass on information, handle simple queries, and assist with client events.
• Manage diaries, coordinate and schedule meetings, reserve conference rooms, and set up conference calls.
• Manage client contacts and inboxes for Bankers.
• Perform photocopying and scanning of documents.
• Make comprehensive travel arrangements, including booking flights, ground transportation, lodging, and entertainment for business travel (domestic and international).
• Prepare detailed itineraries for business travel, including visa arrangements.
• Utilize Concur to process and monitor expenses, ensuring prompt payment and reconciliation with AMEX statements.
• Undertake any other duties or special projects as requested by the Office Manager and/or Bankers.

Qualifications and Requirements

• Applicants must have the right to work in Saudi Arabia without employer sponsorship.
• Previous professional services sector experience or background is required.
• Previous experience working in a fast-paced environment is essential.

Required Skills

• Proficiency in all Microsoft Office software packages, including Word, Excel, and PowerPoint.
• High-level organizational skills.
• Excellent communication skills, both written and verbal.
• Strong attention to detail.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Moelis & Company is an equal opportunity employer committed to promoting diversity, preventing discrimination, and providing a supportive and inclusive working environment. We aim to recruit from a diverse talent pool and ensure all applicants are treated fairly throughout the recruitment process, without regard to any characteristic or status protected by applicable law.

About the Office Administrator Role

MillerKnoll is seeking a dedicated Office Administrator to join our team in Riyadh, Saudi Arabia. This role is essential for providing comprehensive sales and administrative support to the KSA-based sales team, ensuring the smooth day-to-day operations of the entity, and maintaining a well-presented showroom. The Office Administrator will serve as the backbone of our KSA operations, managing back-of-house functions and contributing to an exceptional customer experience, aligning with MillerKnoll's purpose to design for the good of humankind.

Key Responsibilities

• Provide comprehensive sales and administrative support to the KSA-based sales team.
• Manage all back-of-house functions and support the daily operations of the KSA entity, including office-related activities.
• Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.
• Maintain high service standards across all touchpoints to ensure an exceptional customer experience.
• Oversee daily office requirements, including the purchasing of supplies, stationery, CMF materials, software, and miscellaneous equipment.
• Coordinate local and international shipments using the FedEx software manager.
• Act as the primary point of contact for the IT department regarding office-related IT issues.
• Assist with hotel and travel arrangements for the team as required.
• Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
• Support Dealers and Market Managers with project tracking and CRM activities.
• Manage company portal activities and deliver administrative assistance to Dealers and Market Managers as required.
• Navigate government and company portals to ensure the smooth issuance of PRO/GRO requests.
• Collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA.
• Ensure the showroom is well presented at all times.

Qualifications and Requirements

• A good level of education is essential.
• Excellent spoken and written English is required.
• Fluency in verbal and written Arabic is preferred.
• Previous experience in administration or sales support is necessary.
• The ability to communicate effectively at all levels, both by telephone and face-to-face.
• Proficiency in computer skills, including Microsoft Word, Excel, and email.
• Strong organizational skills are essential.
• A good level of financial awareness is required.
• A professional, friendly, and confident demeanor.
• Must be well-presented and smartly dressed.
• Ability to keep the work area tidy at all times.
• Capability to deal with irate customers with confidence and maintain a calm approach during stressful situations.
• Willingness to work on own initiative.
• Flexibility in approach and working style.
• A mature attitude is essential.

Required Skills

• Sales Support
• Administrative Support
• Customer Service
• Purchasing
• Shipment Coordination
• IT Support (Office Related)
• Travel Arrangements
• Record Keeping
• Project Tracking
• CRM (*********** experience preferred)
• Company Portal Management
• PRO/GRO Request Processing
• Effective Communication
• Microsoft Word
• Microsoft Excel
• Email Management
• Organization
• Financial Awareness

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can manage daily office needs and support the sales team effectively. The company values sustainability, equity, and beauty in its operations.

About the Role

NOYA Clinics is seeking a dedicated and organized Patient Services Coordinator to join their team in Riyadh, Saudi Arabia. This full-time role is essential for ensuring a seamless and positive experience for all patients. The Patient Services Coordinator will serve as a primary point of contact, facilitating effective communication and smooth operations within the clinic.

Key Tasks and Responsibilities

• Coordinate patient appointments, visits, and necessary follow-up services to ensure continuity of care.
• Welcome and assist patients upon arrival, providing clear information about clinic services, procedures, and expectations.
• Professionally handle all patient inquiries, requests, and concerns, ensuring timely and satisfactory resolutions.
• Maintain accurate and up-to-date patient records, ensuring all information is entered correctly and promptly.
• Facilitate effective communication and coordination between patients, physicians, nurses, and administrative teams to streamline care delivery.
• Assist patients with the registration process, including completing necessary insurance documentation and other service-related procedures.
• Ensure strict adherence to all applicable healthcare policies, privacy regulations, and quality standards in patient handling and record management.
• Collect patient feedback to identify areas for improvement and support initiatives aimed at enhancing the overall patient experience.

Qualifications and Requirements

• Bachelor's degree or equivalent relevant experience in healthcare administration, business, or a related field.
• Strong communication and exceptional customer service skills to interact effectively with patients and staff.
• Ability to handle sensitive patient information with the utmost confidentiality and discretion.
• Good organizational and problem-solving skills to manage multiple tasks and resolve issues efficiently.
• Proficiency in computer systems and experience with healthcare software is preferred.
• Fluency in both English and Arabic is required, depending on the specific needs of the workplace.

Core Competencies

• Patient-centered approach.
• Communication skills.
• Time management.
• Teamwork.
• Attention to detail.
• Problem-solving skills.

Additional Details

This is a full-time position at NOYA Clinics in Riyadh, Saudi Arabia. The role requires 5-10 years of experience.

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

• Provide office leadership and comprehensive administrative support to the team.
• Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
• Manage day-to-day office operations to ensure a well-organized and professional environment.
• Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
• In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
• Manage the monthly payroll process in collaboration with HR and Finance departments.
• Supervise and support administrative staff and office reception as needed.
• Act as the primary point of contact for office vendors, service providers, and building management.
• Maintain and manage office budgets, expenses, and petty cash.
• Assist with the onboarding of new employees, including workstation setup and orientation.
• Organize company events, meetings, and team-building activities.
• Ensure compliance with health and safety regulations and company policies.
• Manage calendars, prepare reports, and support senior management with administrative tasks.
• Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

• Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
• Fluency in both Arabic and English is essential.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
• Ability to handle sensitive information with the utmost confidentiality and professionalism.
• A problem-solving mindset with a keen attention to detail.
• Willingness and ability to work a flexible schedule when necessary.
• Demonstrated knowledge and understanding of compliance topics.
• A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

• Office Leadership
• Administrative Support
• Handling Business-Sensitive and Confidential Information
• Office Operations Management
• Scheduling
• Office Supplies Management
• Mail Handling
• Record-Keeping
• Employment Contract Management
• Visa/Work Permit Management
• Payroll Process Management
• Supervising Administrative Staff
• Vendor Management
• Office Budget Management
• Expense Management
• Petty Cash Management
• Onboarding New Employees
• Event Organization
• Meeting Organization
• Team-Building Activity Organization
• Health and Safety Compliance
• Company Policy Compliance
• Calendar Management
• Report Preparation
• Office Efficiency Monitoring
• Process Improvement
• Organizational Skills
• Multitasking Abilities
• Written Communication Skills
• Verbal Communication Skills
• Microsoft Office Suite Proficiency
• Other Office Management Tools Proficiency
• Confidentiality
• Professionalism
• Problem-Solving Skills
• Attention to Detail
• Flexible Schedule Availability
• Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.