Full-time Inquiry Clerk Jobs for Fresh Graduates in Saudi Arabia

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

W Hotels aims to ignite travelers' curiosity and expand their worlds through experiences that open doors and minds. With an adaptable spirit, W Hotels is known for reinventing luxury. Their service philosophy, "Every Need / Every Time," brings guests' passions to life. The company welcomes individuals who are original, innovative, and forward-thinking.

Key Responsibilities

Answer, record, log, and process all guest calls, requests, questions, or concerns.
Operate the telephone switchboard station to manage incoming and outgoing calls.
Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
Advise guests of any messages received.
Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
Receive, record, and relay messages accurately, completely, and legibly.
Activate and deactivate guest room message lights as appropriate.
Instruct guests on how to access the internet and transfer guests experiencing problems to the provider's customer support line.
Test communications equipment regularly to ensure it is functioning properly.
Respond to special requests from guests with unique needs.
Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures.
Report accidents, injuries, and unsafe work conditions to the manager.
Ensure uniform and personal appearance are clean and professional at all times.
Maintain the confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

A high school diploma or *** equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.

Required Skills

Communication

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to an inclusive workplace where the unique backgrounds of all associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

0-1 years

Riyadh

F&B Service Expert

W Hotels

About the Role

W Hotels in Riyadh is seeking a dynamic F&B Service Expert to join their team. This role is integral to creating memorable and unique guest experiences, going beyond simply serving food and drinks. As a Guest Service Expert, you will be empowered to take initiative and deliver a wide range of services to ensure guests thoroughly enjoy their dining experience. This position is a full-time, non-management role located in the vibrant Financial District of Riyadh.

At W Hotels, the mission is to "ignite curiosity, expand worlds" and to be a place where life is lived to the fullest. The brand aims to open doors and minds, constantly inspired by new faces and experiences. This is achieved through a refined and ready-for-anything spirit, renowned for reinventing the rules of luxury worldwide. The "Whatever/Whenever" service culture transforms guests' passions into reality, offering anything, anytime. If you possess an original, innovative spirit and always look towards the future of what's possible, W Hotels welcomes you to join a portfolio of brands with Marriott International.

Key Responsibilities

While specific duties were not provided, based on the role description, responsibilities may include:

Delivering a wide range of services to ensure guests enjoy their meals and the overall dining experience.
Setting tables to W Hotels' standards.
Communicating effectively with the kitchen team regarding orders and guest needs.
Interacting with guests in a professional and engaging manner.
Serving food and beverages to guests.
Maintaining cleanliness of work areas and supplies.
Ensuring all guest transactions feel like a seamless part of the overall experience.
Upholding quality standards in all aspects of service.
Maintaining a professional uniform, personal appearance, and communication style.
Creating a safe workplace environment.
Following company policies and procedures.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1 year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required.

Required Skills

Guest Service
Communication
Teamwork
Problem-solving

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires being on your feet and moving around for extended periods, which may involve standing, sitting, or walking on various surfaces, including potentially sloping, uneven, or slippery areas. Reading and visually verifying information on menus is necessary. The position also involves a hands-on approach, requiring the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.

Marriott International is committed to being an equal opportunity employer, fostering an environment where all associates are welcomed and have access to opportunity. The company values and celebrates the unique backgrounds of its associates, recognizing that their diverse culture, talent, and experiences are its greatest strength. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

0-1 years

Riyadh

Reservations Agent

Rotana Hotels

About the Reservations Agent Role

Rotana Hotels is seeking a guest-focused Reservations Agent to join its team in Riyadh, Saudi Arabia. This full-time position involves delivering high levels of customer service and providing effective solutions for guest reservations. The role requires a proactive individual capable of maintaining clear communication to ensure efficient service delivery.

Key Responsibilities

Process and confirm guest room reservations received via phone, letter, or fax.
Accurately input all reservation details and pertinent information into the computer system.
Address guest inquiries, complaints, and requests related to reservations.
Stay informed about all hotel promotions and surrounding offers.
Adhere to established procedures for processing reservations, rates, and confirmations, including providing information on hotel facilities.
Demonstrate comprehensive product knowledge and a thorough understanding of rate structures, applying rate management principles.
Maintain an organized filing system for all correspondence and compile reports as requested by management.
Promote and maintain positive public relations to maximize business opportunities.
Ensure an accurate room status is maintained at all times.
Answer all incoming calls according to Rotana standards.
Process information received via fax and monitor incoming emails.
Organize visa requests for hotel guests in accordance with hotel policy.
Identify opportunities to upsell services and amenities.

Qualifications and Requirements

A diploma or degree in the hospitality field.
Previous experience in hotel reservations is preferred.
Essential computer literacy.
Excellent communication skills, with proficiency in both written and oral English.
Additional language skills are considered an asset.
A customer-focused and proactive personality.
A courteous, dynamic, and approachable demeanor.
The ability to work effectively and professionally.
Capacity to establish effective relationships with internal and external customers.
Ability to work independently within a structured environment.

Required Skills

Reservations Management
Customer Service Excellence
Written and Oral Communication
Product Knowledge
Rate Management Principles
Public Relations
Job Understanding
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience, offering an opportunity for growth within the hospitality industry.

0-1 years

Riyadh

about 20 hours ago

Guest Experience Expert

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role is focused on creating memorable experiences for guests, extending beyond standard hotel procedures. The Guest Experience Expert will proactively deliver a range of services throughout a guest's stay to ensure seamless and exceptional interactions.

This is a full-time, non-management position within Rooms & Guest Services Operations. The role embodies W Hotels' mission to "ignite curiosity, expand worlds" by facilitating new experiences for guests. The position operates within a brand known for its innovative approach to luxury and a "Whatever/Whenever" service culture.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role are expected to include:

Proactively engaging with guests to understand and anticipate their needs during their stay.
Providing a range of services to support guests throughout their hotel experience.
Taking initiative to address operational needs as they arise within the hotel space.
Handling guest requests and inquiries efficiently and effectively.
Completing necessary reports and administrative tasks.
Sharing local insights and highlights to enhance the guest's visit.
Ensuring guest transactions are integrated into their overall experience.
Contributing to a safe and secure work environment.
Adhering to company policies and procedures.
Maintaining confidentiality of guest and company information.
Protecting company assets and upholding quality standards.
Presenting a professional uniform, appearance, and communication style.

Qualifications and Requirements

A high school diploma or *** equivalent is preferred.
No specific work experience is required for this role.
No supervisory experience is required.
No specific licenses or certifications are required.

Required Skills

Guest Services
Customer Service
Communication
Problem-Solving

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Physical requirements include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Marriott International is committed to being an equal opportunity employer and fosters an environment where diverse backgrounds are valued. They are dedicated to non-discrimination on any protected basis.

0-1 years

Riyadh

Welcome Ambassador

W Hotels

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is responsible for creating a positive first and last impression for guests, ensuring each interaction is personalized and contributes to a memorable stay. As a Guest Arrival Expert, you will take initiative to address operational needs and enhance the guest journey through a hands-on approach. This is a full-time, non-management position within the Rooms & Guest Services Operations department.

Key Responsibilities

Provide a range of services to assist guests with their arrival and departure processes.
Proactively identify and address operational needs and guest requests within the hotel space.
Complete necessary reports and share relevant local area information to enhance the guest experience.
Ensure all guest transactions are integrated seamlessly into their overall stay experience.
Contribute to maintaining a safe workplace by adhering to company policies and procedures.
Uphold company confidentiality and protect company assets.
Maintain high standards in all guest interactions and operational tasks.
Ensure professional uniform, personal appearance, and communication align with W Hotels' brand standards.

Qualifications and Requirements

High school diploma or *** equivalent is preferred.
No prior related work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.
Ability to stand, sit, or walk for extended periods.
Willingness to adopt a hands-on approach to work.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to move, lift, carry, push, pull, and place objects weighing over 75 pounds with assistance.

Required Skills

Guest Arrival
Guest Services
Customer Service
Communication
Problem-Solving

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific address is Financial District, Area 1 Al Aqeeq Street, 13519. This role is not remote.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Controller-Rooms to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals looking to begin their career in the hospitality industry, requiring less than one year of related work experience. The Controller-Rooms will be instrumental in ensuring smooth guest experiences from arrival to departure, managing room allocations, and verifying billing accuracy.

Key Responsibilities

Assign rooms based on guest requests and preferences whenever feasible.
Pre-register designated guests and prepare key packets.
Organize and coordinate check-in and pre-registration processes for arriving groups.
Review, track, and accommodate requests for room or check-out changes when possible, communicating status to relevant staff.
Confirm reservations and cancellations.
Review out-of-order rooms on a daily basis.
Ensure rates align with market codes and document any exceptions.
Verify and adjust guest billing.
File guest paperwork or documentation.
Process all guest check-ins and check-outs.
Activate room keys.
Secure valid payment.
Identify any over-commitments.
Perform duplicate reservation checks and block rooms accordingly.
Run daily reports to monitor operations.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Adhere to all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain the confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work with other departments.
Serve as a departmental role model.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1-year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required.

Required Skills

Guest Request Management
Reservation Management
Billing Verification
Customer Service
Communication
Teamwork
Computer Systems Operation

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Rooms Controller to join their team. This is a full-time, non-supervisory position, offering an opportunity for individuals with less than one year of relevant experience to launch their careers in the hospitality sector. The Rooms Controller plays a pivotal role in ensuring a seamless guest experience from check-in to check-out, contributing to the exceptional service standards for which W Hotels are renowned.

Role Responsibilities

The Rooms Controller is responsible for a variety of front office operations, with a focus on guest satisfaction, efficient room management, and billing accuracy. This role requires a proactive approach to guest needs and adherence to company policies and professional standards. You will be an integral part of the Rooms Operations and Guest Services department, working collaboratively with other teams to deliver memorable stays for all guests.

Key Tasks

Assign rooms according to guest requests and preferences whenever possible.
Pre-register assigned guests and prepare key packets.
Organize and coordinate check-in and pre-registration procedures for arriving groups.
Review, track, and fulfill room change or check-out time change requests when possible, and inform relevant staff of the status.
Confirm and cancel reservations.
Review out-of-order rooms daily.
Ensure rates match market codes and document any exceptions.
Verify and adjust guest bills.
Archive guest folios or documents.
Prepare and process all guest check-ins and check-outs.
Activate room keys.
Secure valid payment.
Identify any overbooked reservations.
Perform duplicate reservation checks and book rooms accordingly.
Run daily reports to monitor operations.
Follow up with guests to ensure their requests have been met or their problems have been resolved to their satisfaction.
Receive, record, and transmit messages accurately, completely, and legibly.
Follow all company policies and procedures.
Ensure that uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge each guest according to company standards.
Anticipate and meet guest service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work with other departments.
Act as a role model for the department.
Develop and maintain positive working relationships with others.
Support the team to achieve common goals.
Comply with quality assurance standards.
Stand or sit or walk for extended periods of time.
Input and access information using a computer and/or point of sale system.
Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

High school diploma or equivalent.
Less than one year of relevant work experience.
No supervisory experience required.
No specific licenses or certifications required for this role.

Required Skills

Guest Services
Billing
Customer Service
Communication
Teamwork

Work Environment and Location

The work location is in Riyadh, Saudi Arabia, within a financial district. This role is full-time and requires on-site presence.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. It is committed to not discriminating on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

0-1 years

Riyadh

Guest Experience Expert

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on creating memorable experiences for guests by going beyond standard service procedures. The Guest Experience Expert will take initiative to manage a wide range of services that enhance the guest's entire stay, including operational tasks, addressing requests, completing reports, and sharing local insights.

This is a full-time, non-management position located in the Financial District of Riyadh. W Hotels aims to provide an environment where life experiences are common, opening doors and minds through inspiration and new experiences. The company values creativity, innovation, and a proactive spirit.

Key Responsibilities

Responsibilities for this role include:

Delivering a range of services to guide guests throughout their stay.
Proactively addressing guest needs and requests.
Managing operational tasks to ensure a smooth guest experience.
Completing necessary reports and documentation.
Sharing local area highlights and insights with guests.
Ensuring guest transactions are integrated seamlessly into their overall experience.
Maintaining a safe work environment for all.
Adhering to company policies and procedures.
Maintaining confidentiality of guest and company information.
Protecting company assets.
Upholding high quality standards in guest interactions and operations.
Maintaining a professional uniform, appearance, and communication style.

Qualifications and Requirements

The following qualifications and requirements are necessary for this role:

A high school diploma or *** equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Required Skills

Candidates should possess the following skills:

Guest Services
Customer Service
Problem Solving
Communication

Work Environment and Details

This is a full-time, non-management position. The role is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The position is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

0-1 years

Riyadh

Welcome Ambassador

W Hotels

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is key to setting the tone for guest stays, ensuring each individual feels welcomed and valued from entry to exit. The Welcome Ambassador contributes to crafting the unique experiences that define the W Hotels brand.

This is a full-time, non-management position focused on delivering a range of services to guide guests through their arrival and departure processes. The role involves proactively addressing operational needs, fulfilling guest requests, completing reports, and sharing local area insights, all while ensuring guest interactions are professional and contribute to a memorable experience.

Key Responsibilities

Deliver services to guide guests through arrival and departure processes.
Take initiative to ensure guest satisfaction throughout their stay.
Process operational needs efficiently.
Address and fulfill guest requests promptly and professionally.
Complete required reports accurately.
Share highlights of the local area with guests.
Ensure all guest interactions are professional and contribute to a memorable experience.

Qualifications and Requirements

High school diploma or *** equivalent.
No specific work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
Commitment to creating a safe workplace.
Adherence to company policies and procedures.
Maintenance of confidentiality.
Protection of company assets.
Upholding quality standards.
Maintaining a professional uniform, personal appearance, and communications.

Required Skills

Guest Arrival Experience
Guest Departure Experience
Handling Guest Requests
Knowledge of Local Area Highlights
Maintaining a Professional Appearance
Professional Communication

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. W Hotels is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment.

0-1 years

Riyadh

Welcome Ambassador

W Hotels

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to join their Rooms & Guest Services Operations team. This full-time, non-management position is responsible for creating memorable arrival and departure experiences for guests. As a Guest Arrival Expert, you will be empowered to take initiative, deliver a wide range of services, and ensure each guest interaction contributes to a seamless stay.

W Hotels aims to ignite travelers' curiosity and broaden their worlds by offering experiences that open doors and minds. The brand is known for its adaptable spirit, reinventing luxury worldwide. The service philosophy, "Every Need / Anytime," brings guests' passions to life. W Hotels is part of the Marriott International portfolio.

Key Responsibilities

Deliver a range of services to guide guests through their arrival and departure experiences.
Take initiative to ensure guest satisfaction from start to finish.
Process operational needs efficiently.
Address guest requests promptly and effectively.
Complete necessary reports accurately.
Share highlights of the local area with guests.
Ensure transactions feel like a natural part of the guest experience.
Contribute to creating a safe workplace.
Follow company policies and procedures.
Maintain confidentiality of guest and company information.
Protect company assets.
Uphold quality standards in all guest interactions and operations.
Ensure uniform, personal appearance, and communications are professional.
Stand, sit, or walk for extended periods.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Qualifications and Requirements

A high school diploma or *** equivalent is preferred.
No prior related work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.

Required Skills

Guest Arrival
Guest Services
Customer Service
Communication
Problem-Solving

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Experience required is 0-1 years. The job category is Rooms & Guest Services Operations.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They foster an environment where associates' unique backgrounds are valued and celebrated, and are committed to non-discrimination on any protected basis.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join their team. This full-time, non-management position is based in the Financial District of Riyadh and is not a remote role. The position offers an opportunity to contribute to guest experiences within a dynamic hospitality environment.

Role Context and Company

W Hotels, part of the Marriott International portfolio, focuses on sparking curiosity and creating spaces where life is experienced. The brand values attentiveness and readiness, aligning with a service philosophy that brings guest passions to life. This role is an integral part of the W Hotels operations, contributing to the overall guest experience.

Key Responsibilities

Assign rooms based on guest requests and preferences when possible.
Pre-register designated guests and prepare key packets.
Organize and coordinate check-in and pre-registration procedures for arriving groups.
Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to relevant staff.
Confirm reservations and cancellations.
Review out-of-order rooms daily.
Ensure rates match market codes and document any exceptions.
Verify and adjust guest billing.
File guest paperwork or documentation.
Process all guest check-ins and check-outs.
Activate room keys.
Secure valid payment.
Identify any over-commitments.
Perform duplicate reservation checks and block rooms accordingly.
Run daily reports to monitor operations.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain the confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work effectively with other departments.
Serve as a departmental role model.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Comply with quality assurance standards.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1 year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required for this role.

Required Skills

Guest Services
Billing
Reservation Management
Customer Service
Communication
Teamwork

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires physical presence at the location, as it is not remote. The work schedule is full time.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated and aims for non-discrimination on any protected basis.

0-1 years

Riyadh

W Insider

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
Process operational needs efficiently and effectively.
Address guest requests promptly and professionally.
Complete necessary reports accurately.
Share highlights and insights about the local area to enhance the guest experience.
Ensure all actions contribute to creating a safe work environment.
Adhere to company policies and procedures at all times.
Maintain confidentiality of all company and guest information.
Protect company assets and resources.
Uphold high-quality standards in all aspects of the role.
Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

A high school diploma or *** equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.

Required Skills

Guest Services
Handling Operational Needs
Responding to Guest Requests
Reporting
Maintaining Professional Appearance
Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position is an opportunity for individuals with less than one year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, contributing to the hotel's reputation for exceptional service.

W Hotels aims to ignite travelers' curiosity and expand their worlds, drawing inspiration from new faces and experiences. The brand is known for reinventing luxury globally through its unique culture and service philosophy of "Whatever/Whenever."

Key Responsibilities

Assign rooms according to guest requests and preferences whenever possible.
Pre-register designated guests and prepare key packets.
Organize and coordinate check-in and pre-registration procedures for arriving groups.
Review, track, and accommodate requests for room or check-out changes when possible, communicating status to appropriate staff.
Confirm reservations and cancellations.
Review out-of-order rooms daily.
Ensure rates match market codes and document any exceptions.
Verify and adjust billing for guests.
File guest paperwork or documentation.
Process all guest check-ins and check-outs.
Activate room keys.
Secure valid payment.
Identify any over-commitments.
Perform duplicate reservation checks and block rooms accordingly.
Run daily reports to monitor operations.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain the confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs, assisting individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work effectively with other departments.
Serve as a departmental role model.
Develop and maintain positive working relationships with others and support the team to reach common goals.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1 year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required.

Required Skills

Guest Request Management
Reservation Confirmation
Billing Verification
Payment Processing
Report Generation
Guest Relations
Adherence to Company Policies
Maintaining Professional Appearance
Confidentiality
Asset Protection
Upholding Guest Service Standards
Effective Communication (Verbal and Written)
Accurate Written Documentation
Professional Telephone Etiquette
Interdepartmental Coordination
Teamwork and Collaboration
Quality Assurance
Proficiency with Computer Systems
Familiarity with POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is committed to being an equal opportunity employer, valuing the unique backgrounds of all associates and promoting non-discrimination on any protected basis, including disability and veteran status.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position is suitable for individuals with less than one year of related work experience looking to start a career in the hospitality industry. The Controller-Rooms will be instrumental in ensuring seamless guest experiences from check-in to check-out, contributing to the hotel's reputation for exceptional service.

The mission of W Hotels is to "ignite curiosity, expand worlds," fostering a vibrant environment for guests. W Hotels aims to reinvent luxury through innovation, attracting original thinkers and forward-thinking individuals. Joining W Hotels means becoming part of Marriott International, a global brand offering opportunities for professional growth and development.

Key Responsibilities

Assign rooms based on guest requests and preferences when possible.
Pre-register designated guests and prepare key packets for their arrival.
Organize and coordinate check-in and pre-registration procedures for arriving groups.
Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
Confirm reservations and cancellations to ensure accuracy.
Review out-of-order rooms daily to manage inventory.
Ensure room rates match market codes and document any exceptions.
Verify and adjust guest billing for accuracy.
File guest paperwork and documentation securely.
Process all guest check-ins and check-outs efficiently.
Activate room keys for guests.
Secure valid payment from guests.
Identify any over-commitments to prevent service issues.
Perform duplicate reservation checks and block rooms accordingly.
Run daily reports to monitor operational status.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain the confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work effectively with other departments.
Serve as a departmental role model.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1-year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required for this role.

Required Skills

Guest Request Management
Reservation Confirmation
Billing Verification
Payment Processing
Report Generation
Guest Service Excellence
Maintaining Professional Appearance
Confidentiality and Data Protection
Company Asset Protection
Interdepartmental Coordination
Teamwork and Collaboration
Proficiency in Computer Systems Operation
Experience with Point of Sale (POS) Systems
Basic Physical Mobility (standing, sitting, walking, lifting)

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Equal Opportunity Employer

Marriott International is committed to being an equal opportunity employer. The company fosters an environment where diverse backgrounds are valued and celebrated, and is dedicated to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Controller-Rooms Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Controller-Rooms to join their dynamic team. This full-time, non-management position is suitable for individuals with less than one year of related work experience looking to start a career in the hospitality industry. As a Controller-Rooms, you will be instrumental in ensuring seamless guest experiences by managing room assignments, check-in/check-out processes, and guest satisfaction, aligning with W Hotels' "Whatever/Whenever" service culture.

Key Responsibilities

Assign rooms based on guest requests and preferences whenever possible.
Pre-register designated guests and prepare key packets.
Organize and coordinate check-in and pre-registration procedures for arriving groups.
Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
Confirm reservations and cancellations.
Review out-of-order rooms on a daily basis.
Ensure room rates align with market codes and document any exceptions.
Verify and adjust guest billing.
File guest paperwork or documentation.
Process all guest check-ins and check-outs.
Activate room keys.
Secure valid payment.
Identify any over-commitments.
Perform duplicate reservation checks and block rooms accordingly.
Run daily reports to monitor operations.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Adhere to all company policies and procedures.
Maintain a clean and professional uniform and personal appearance.
Protect company assets and maintain the confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs, including assisting individuals with disabilities.
Thank guests with genuine appreciation.
Communicate with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work effectively with other departments.
Serve as a departmental role model.
Develop and maintain positive working relationships with others and support the team to reach common goals.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1 year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required for this role.

Required Skills

Effective communication skills, both verbal and written.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

0-1 years

Riyadh

Cashier

The origin of the burger

4,050 / Month

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

Receive customer orders inside the restaurant or through takeout.
Enter orders accurately through the point of sale system.
Collect cash and electronic payments and deliver the invoice.
Ensure the order's accuracy before delivering it to the customer.
Coordinate with the kitchen to ensure the speed and quality of order execution.
Effective communication with the work team and direct manager.
Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
Match cash and sales reports at the end of the shift.
Report any financial discrepancies or operational notes to management.
Professionally handle customer complaints and escalate them when necessary.
Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Item	Requirement
Educational Qualification	High school diploma as a minimum
Experience	Previous experience in restaurants or as a cashier (preferred)
Systems	Proficient in using point of sale systems and ordering applications
Work Environment	Ability to work in a fast-paced environment
Appearance	Commitment to cleanliness and professional appearance
Work Hours	Flexibility to work in shifts and on weekends
Attire	Commitment to the approved attire according to the nature of the job
Language	Proficient in reading and writing in Arabic

Fourth: Required Skills

Speed and accuracy in entering orders.
Communication and customer service skills.
Ability to handle work pressure and peak times.
Teamwork spirit.
Good handling of financial amounts.

Fifth: Working Hours and Location

Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

Apologize to the customer professionally.
Explain the reason for the delay.
Follow up on the order with the kitchen immediately.
Notify the manager when the allowed time is exceeded.
Follow up on the order until delivery.

0-1 years

Jazan Province, Sabya

about 1 month ago

Data Entry Agent

Kayan Gulf Tires Company

4,200 - 4,200 / Month

Data entry operator is required to enter and organize data in electronic systems accurately and quickly. The position requires proficiency in using Microsoft Office programs, especially Excel and Word, in addition to the ability to work with different databases. Responsibilities include reviewing entered data to ensure its accuracy, organizing electronic files, and preparing periodic reports as needed.

0-1 years

Al Jawf Province, Sakaka

26 days ago

Cashier

The origin of the burger

4,050 / Month