Inquiry Clerk Jobs in Saudi Arabia

✨ Remote job opportunity ✨

A reservation management and customer service employee is required via WhatsApp only 📱

🔹 Fully remote work
🔹 Available from any city or country
🔹 Working hours:
From 8 AM to 2 PM
🔹 Salary: 1500 SAR monthly

Tasks:

• Responding to customers via WhatsApp
• Coordinating and managing reservations
• Following up on appointments and organizing them
• Polite style and quick response

Requirements:

• Commitment and discipline
• Excellent style in dealing
• Quick learning and ability to handle work pressure
• Availability during working hours

To apply, please send your CV via WhatsApp

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Leejam Sports Company, the largest fitness club operator in the Middle East, is seeking a Receptionist to join its team. The company is dedicated to promoting health and wellness and provides a dynamic, growth-oriented work environment. This role contributes to the operational efficiency and exceptional customer experience within the clubs.

Key Responsibilities

The Receptionist role involves managing the front desk operations and ensuring a positive experience for members and visitors. Key responsibilities include:

• Greeting and welcoming members and visitors in a professional and friendly manner.
• Maintaining the tidiness and presentation of the reception area.
• Answering phone calls, directing inquiries, and taking messages.
• Assisting members with inquiries and providing information about club services and facilities.
• Handling incoming and outgoing mail and deliveries.
• Supporting club management with administrative tasks as needed.
• Contributing to a positive customer experience (CX) through efficient and courteous service.
• Assisting with operational tasks within the club environment.

Qualifications and Requirements

Candidates for this position are expected to possess the following attributes:

• A willingness to learn and grow within the fitness industry.
• A professional demeanor and strong interpersonal skills.
• The ability to manage multiple tasks effectively.
• A commitment to providing excellent customer service.

Required Skills

Relevant skills for this role include:

• Customer service and communication skills.
• Basic administrative and organizational abilities.
• Proficiency in handling phone etiquette and inquiries.
• A proactive approach to supporting club operations.

Work Environment and Details

This is a full-time position. The role requires 0-1 years of experience. The job is located in Abha, Saudi Arabia, specifically at the Lavanda Park location. The application deadline is 06/11/2026.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

• Manage schedules, appointments, and meetings.
• Prepare and maintain correspondence, reports, and documents.
• Handle incoming calls, emails, and other communications.
• Organize and maintain physical and electronic filing systems.
• Record meeting minutes and follow up on action items.
• Coordinate with departments and external parties as needed.
• Maintain confidentiality of company information.
• Perform other administrative duties assigned by management.

About the Role

PaxOcean is seeking an Officer, Administration to join our team in Al Jubayl, Saudi Arabia. This full-time position is designed for an individual with 0-1 years of experience who can contribute to the efficient operation of our office environment. The role involves providing general administrative support, managing daily clerical tasks, coordinating with internal teams, and assisting with documentation and reporting.

Key Responsibilities

• Manage general office administration, including filing, scanning, and maintaining records.
• Support in preparing reports, professional correspondence, and other documentation.
• Coordinate schedules for meetings and appointments, and assist with travel arrangements.
• Maintain office supplies and ensure the office environment is organized and conducive to productivity.
• Facilitate smooth workflow by coordinating effectively with various internal departments.
• Undertake other administrative duties as assigned by management to support team objectives.

Qualifications and Requirements

• Must be a Saudi national.
• Minimum of a high school diploma; a diploma or degree in administration or a related field is preferred.
• Basic proficiency in computer skills, specifically with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time management skills to effectively prioritize tasks and manage workload.
• Keen attention to detail and the ability to handle confidential information with discretion and professionalism.

Required Skills

• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Strong organizational and time management capabilities.
• Excellent attention to detail.
• Ability to handle confidential information.

Work Context

This is a full-time position based in Al Jubayl, Saudi Arabia. The role requires 0-1 years of experience. The company is PaxOcean.

Job Title: Cashier (Coffee and Bakery Shop)

Job Objective:
Manage payment operations and customer service efficiently, ensuring a seamless customer experience from order to receipt.

Duties and Responsibilities:

• Receiving and accurately recording customer orders in the cashier system
• Collecting payments (cash / card / digital wallets)
• Issuing invoices and ensuring the accuracy of transactions
• Delivering orders or coordinating with the barista/kitchen to prepare them
• Handling customer inquiries and complaints professionally
• Maintaining cleanliness and organization of the cashier area
• Counting the cash register at the beginning and end of the shift and reconciling sales
• Reporting any shortages or malfunctions in the system or operations
• Adhering to company policies (pricing, promotions, discounts)

Requirements:

• High school diploma at least
• Good communication skills
• Speed and accuracy in data entry
• Ability to handle work pressure
• Previous experience as a cashier or in the coffee sector is preferred

Skills:

• Customer service
• Using point of sale (POS) systems
• Cash management
• Working as part of a team

Salary:
4200 Riyals per month

Working Hours:
Determined according to the work system (may be flexible or in shifts)

• Serve as the primary contact with affiliates, field PSL, and sales personnel.
• Ensure accurate and timely processing of orders and quotations.
• Direct the movement of materials for global multi-PSL operations.
• Utilize your knowledge of products and processes to meet customer needs.
• Act as a liaison for communication with field personnel, engineering, and manufacturing teams.
• Monitor and coordinate cross-center and vendor supplied orders.
• Work with the Law Department to ensure export compliance.
• Provide guidance to Order Correspondents as needed.

• High School Diploma or GED.
• Minimum of 2 years experience in a customer service environment.
• Experience in procurement, materials, or logistics is preferred.

About the Role

Fitness Time is seeking a Receptionist to join their team in Al-Kharj, Saudi Arabia. This full-time position is integral to the smooth operation of the club, focusing on customer experience and administrative support within the region. The role offers an opportunity for individuals looking to begin their career in the fitness and club management industry, with 0-1 years of experience being ideal.

Key Responsibilities

The primary responsibilities of this role involve managing the reception area and contributing to a positive member experience. Typical duties include:

• Greeting and welcoming members and visitors in a professional and friendly manner.
• Managing the reception desk, ensuring it is tidy and presentable at all times.
• Answering phone calls, directing inquiries to the appropriate departments, and taking messages.
• Handling incoming and outgoing mail and deliveries.
• Assisting members with inquiries about club services, memberships, and facilities.
• Processing membership applications, renewals, and payments accurately.
• Maintaining an organized filing system for member records and administrative documents.
• Coordinating with other departments to ensure seamless member services and operational efficiency.
• Providing general administrative support to the management team as needed.
• Contributing to a positive and welcoming atmosphere for all club patrons.

Qualifications and Requirements

While specific requirements were not detailed, the role typically expects the following:

• High school diploma or equivalent.
• Basic understanding of administrative procedures.
• Ability to multitask and manage time effectively.
• Strong organizational skills.
• Professional demeanor and appearance.

Required Skills

Based on the role and experience level, the following skills are typically expected:

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Proficiency in basic computer applications (*, Microsoft Office Suite).
• Active listening and problem-solving abilities.
• Attention to detail.

Work Environment and Details

This is a full-time position located in Al-Kharj, Saudi Arabia, specifically on King Fahd Road. The role is designed for individuals with 0-1 years of experience. The job identification number is 6808.