Restaurant Manager Jobs in Saudi Arabia

More than 379 Restaurant Manager Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Materials Manager - Ar Rjum

Materials Manager - Ar Rjum

📣 Job AdNew

Bechtel Corporation

Full-time

About the Role

Bechtel Corporation is seeking a Materials Manager for the Ar Rjum Project in Riyadh, Saudi Arabia. This full-time, office/project-based position is essential for ensuring the overall effectiveness of materials management activities during the front-end stage of a significant greenfield gold project. The role involves providing expertise, advice, and direction, establishing policy, and monitoring the development of execution plans for both automated and manual material management and inventory control systems, in strict accordance with project and corporate processes and procedures.

The Ar Rjum Project is a substantial undertaking in the Central Arabian Gold Region, located approximately 200 km northeast of Taif. It involves the development of a greenfield gold mine with multiple open-pit operations, a processing plant, tailings management facilities, and extensive supporting infrastructure.

Key Responsibilities

  • Provide expertise, advice, and direction for project and field materials management activities during the front-end stage to ensure organizational effectiveness across all responsible functions.
  • Establish policy and monitor the development of execution plans involving automated and manual material management and inventory control systems in accordance with project and corporate processes and procedures.
  • Plan, direct, coordinate, and monitor personnel actions for material management staff.
  • Maintain direct working relationships with Project Management, Project and Field Engineering, Construction, Project Controls, Project and Field Procurement personnel, and the Customer to ensure mutual understanding and attainment of materials management objectives.
  • Review the initial master schedule, detailed timing, and sequence of each functional group, along with actual progress, to confirm that materials meet required delivery dates, and participate in contingency planning for schedule revisions.
  • Ensure adherence to the Project Execution Plan and that key activities are performed in the correct sequence.
  • Coordinate the project plan for identifying major equipment and bulk materials with Engineering, ensuring compatibility of tag numbers with automation programs and identifying importable data.
  • Collaborate with the DSCS automation coordinator to ensure proper data flow from Engineering to populate all Supply Chain systems.
  • Utilize the materials components of the project Automation Plan to monitor related data transfers between functional groups.
  • Ensure that items on the equipment list are identified for requisition and purchase, with requisition issue dates supporting project detail schedules, and deploy Project Pre-Buy strategy as required.
  • Monitor Engineering progress in the preparation and issuance of material requisitions and identify any bespoke or lengthy approval requirements that could impact timely engineering deliverables.
  • Issue the Material Responsibility Matrix (MRM) to reflect agreed divisions of functional responsibilities for material activities.
  • Prepare and implement project-specific Materials Management Plans, including automation interfaces, in accordance with Corporate policy.
  • Interface between Construction and Procurement functions to identify, requisition, and establish delivery dates for material requirements resulting from design changes, rework, or scope changes.
  • Monitor Procurement reports and activities to ensure purchasing and expediting effectively maintain milestone schedule dates.
  • Review jobsite plans for the adequacy of material warehousing, maintenance, control, and handling, ensuring efficient material issue to Construction.
  • Coordinate with Construction and Field Procurement on plans for material identification, availability, and equipment requiring special handling at the site.
  • Formulate specialized training and career development programs for assigned material management personnel.
  • Prepare annual performance reviews for assigned Material Planners and Coordinators.
  • Prepare or assist in the preparation of work hour estimates and organizational charts, obtaining management approval and coordinating timely staffing.
  • Monitor personnel utilization throughout the project duration.
  • Develop, execute, and maintain the Field Material Procedure to ensure proper material handling and compliance.

Qualifications and Requirements

  • Requires a bachelor's degree (or international equivalent) and 10-13 years of relevant experience, or 14-17 years of relevant work experience.
  • Experience with applicable Bechtel policies, instructions, and Procurement procedures and guidelines is highly desirable.
  • Prior experience in major global, direct hire, and contract management projects, including Engineering, Procurement, and materials control activities.

Required Skills

  • Materials Management
  • Procurement Operations
  • Engineering and Construction Activities
  • Supply Chain Management
  • Inventory Control
  • Project Management
  • Data Systems
  • Advanced knowledge of all procurement operations related to material management at various office locations.
  • Advanced knowledge of Engineering and Construction activities and deliverables, including Standard Work Process Procedures related to materials management functions.
  • Effective collaboration and coordination with Construction and Field Procurement.

Work Environment and Location

This is a full-time, office/project-based role located in Riyadh, Saudi Arabia. Relocation is authorized for international candidates on a single status basis.

breifcase+10 years

locationRiyadh

Remote Job
7 days ago
Assistant Director, People & Culture (Saudi National)

Assistant Director, People & Culture (Saudi National)

📣 Job Ad

Ennismore

Full-time

About the Role

Ennismore is seeking a Saudi National to join the team as the Assistant Director, People & Culture for Faena in the Al Wadi District, Riyadh. This role is key to implementing Faena's people philosophy, focusing on operational excellence, cultural integrity, and colleague care. The position involves supporting pre-opening readiness and ongoing People & Culture operations, ensuring compliance, engagement, and talent development across the hotel. As a Saudi National, the role is instrumental in supporting localization goals, regulatory compliance, and fostering a workplace that aligns with Saudi values while embracing Faena's global identity.

Faena creates cultural hubs that blend art, design, and hospitality. At Wadi Safar, the focus is on a harmonious integration of art, architecture, and nature, reflecting a shared respect for culture and craft. This collaboration with Diriyah Company aims to elevate everyday life and inspire a new way of living.

Key Responsibilities

  • Support day-to-day People & Culture operations, including employee relations, contracts, onboarding, and offboarding.
  • Ensure compliance with Saudi labor law and related platforms such as GOSI, Mudad, Qiwa, Absher, and Muqeem.
  • Maintain accurate people records, ensuring data integrity and timely reporting.
  • Assist in recruitment activities for pre-opening, with a focus on Saudi nationals and critical roles.
  • Coordinate onboarding programs, inductions, and culture immersion sessions for new colleagues.
  • Support workforce planning, manpower tracking, and headcount control initiatives.
  • Contribute to bringing Faena's culture to life through engagement initiatives, colleague events, and recognition programs.
  • Serve as a primary point of contact for colleagues, addressing issues with empathy and discretion.
  • Support wellbeing initiatives and the administration of engagement surveys and subsequent action planning.
  • Coordinate training logistics, manage learning calendars, and ensure compliance training is current.
  • Support leadership development programs and the cultivation of internal talent pipelines.
  • Track training hours, assess effectiveness, and manage certification requirements.
  • Collaborate with department leaders to support people initiatives and resolve operational challenges.
  • Assist in communications, policy rollouts, and change initiatives.
  • Support the Director of People & Culture in audits, inspections, and meeting owner requirements.

Qualifications and Requirements

  • Must be a Saudi National.
  • Possess a solid foundation in Human Resources or People & Culture.
  • Experience as a senior People & Culture / Human Resources leader, preferably within luxury hospitality or a similarly service-led, people-intensive environment.
  • Proven experience in pre-opening or transformational environments, with the ability to build structure and culture simultaneously.
  • Strong understanding of Saudi labor regulations and HR systems.
  • A culture carrier and trusted advisor, demonstrating confidence, empathy, and principled conduct.
  • Organized, detail-oriented, and approachable, with high integrity and discretion.
  • Fluent in both Arabic and English, with the ability to engage effectively across teams, leadership, and external stakeholders.

Required Skills

  • Employee Relations
  • Onboarding and Offboarding
  • Saudi Labor Law Compliance
  • Proficiency with GOSI, Mudad, Qiwa, Absher, and Muqeem platforms
  • Recruitment and Talent Acquisition
  • Talent Development
  • Workforce Planning
  • Engagement Initiatives and Colleague Events
  • Recognition Programs
  • Wellbeing Support
  • Training Logistics and Learning Calendars
  • Leadership Development
  • Internal Talent Pipelines
  • Policy Rollouts and Change Management
  • Audits and Inspections
  • Human Resources and People & Culture Management
  • Luxury Hospitality HR Practices
  • Saudi Labor Regulations Expertise
  • HR Systems Management
  • Communication Skills
  • Empathy and Discretion
  • Integrity

Work Environment and Location

This is a full-time position based in the Al Wadi District, Riyadh, Saudi Arabia. The role operates within Ennismore, a global family of brands known for its innovative culture and focus on collaboration.

breifcase5-10 years

locationRiyadh

9 days ago
Nursery Manager

Nursery Manager

📣 Job AdNew

Greendunes Landscapes

Full-time

About the Role

Greendunes Landscapes is seeking an experienced Nursery Manager to oversee operations at a 30-hectare commercial landscape nursery located in Al Kharj, Riyadh, Saudi Arabia. This senior management position reports directly to the Managing Director and is responsible for all aspects of plant production, maintenance, and development, with a focus on trees, shrubs, and ground covers suitable for GCC environmental conditions. The role is instrumental in ensuring a consistent supply of high-quality landscape materials for various projects.

Key Responsibilities

  • Manage daily operations of a 30-hectare nursery, including the production of trees, palms, shrubs, and ground cover.
  • Develop and implement programs for propagation, cultivation, irrigation, fertilization, pruning, pest control, and plant health.
  • Oversee the production of shrubs and ground covers, ensuring quality, growth rates, and availability for project requirements.
  • Manage the process of receiving, inspecting, handling, and acclimating imported trees to GCC climatic conditions.
  • Implement hardening programs for imported and locally produced plants to ensure successful establishment.
  • Maintain high standards of plant presentation, root development, canopy formation, and overall nursery quality.
  • Identify and manage a diverse range of tree and shrub species used in GCC landscape projects.
  • Monitor and improve nursery soil media, fertilization, irrigation efficiency, and environmental control systems.
  • Prepare detailed production schedules and accurate inventory forecasts based on project demands.
  • Maintain nursery stock records, including plant labeling, traceability, and reporting systems.
  • Supervise, train, and motivate nursery supervisors, technicians, and labor teams.
  • Coordinate with landscape construction, procurement, and design teams regarding plant availability and specifications.
  • Implement and promote sustainable nursery practices, including water conservation and resource management.
  • Ensure compliance with KSA agricultural, environmental, safety, and labor regulations.

Qualifications and Experience

  • Minimum of 10 years of professional experience in nursery management.
  • Minimum of 5 years of nursery experience within GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, or Oman).
  • Minimum of 5 years of proven experience in the commercial production of shrubs and ground covers.
  • Strong experience in handling, establishment, and acclimation of imported mature trees and specimen plants.
  • Extensive knowledge of trees, palms, shrubs, and ground covers commonly used in GCC landscaping, including their growth habits, environmental tolerances, and landscape applications.
  • Eligibility to obtain a work visa and legally work in the Kingdom of Saudi Arabia (KSA).
  • A Degree or Diploma in Horticulture, Agriculture, Plant Science, or a related field is preferred.

Required Skills

  • Strong plant identification skills with practical knowledge of GCC-adapted species.
  • Expertise in nursery irrigation systems, fertilization programs, pruning techniques, and integrated pest management (IPM).
  • Ability to diagnose plant stress, deficiencies, diseases, and environmental problems.
  • Proven experience in managing large, multicultural nursery teams.
  • Excellent planning, organization, reporting, and inventory management skills.
  • Proficiency in MS Office; experience with nursery management systems is preferred.
  • Strong leadership and effective communication abilities.
  • Bilingual proficiency in both spoken and written English and Arabic.

Work Context

This is a full-time, senior management position based in Al Kharj, Riyadh, Saudi Arabia. The role requires a strategic approach to nursery management and team leadership. Preferred experience includes the management of large-scale nurseries supplying luxury landscape developments, public realm projects, municipalities, resorts, or mega-projects within the GCC region.

Application Instructions

Interested candidates are invited to send their CV to: a@********************** and i@*****************.

breifcase+10 years

locationRiyadh

6 days ago
E-commerce supervisor

E-commerce supervisor

📣 Job AdNew

REEF GROUP

Full-time

About the Role

REEF GROUP is seeking a proactive and detail-oriented E-Commerce Supervisor to oversee the daily operations of their e-commerce platform. This role is crucial for ensuring the efficient execution of all operational activities, including managing product listings, maintaining inventory accuracy, streamlining order processing, and tracking shipments, with a continuous focus on enhancing the user experience. The E-Commerce Supervisor will collaborate closely with warehouse, marketing, customer support, and technical teams to uphold operational excellence and drive sales growth across the platform. The position emphasizes ensuring platform readiness, monitoring operational performance, resolving issues, and supporting continuous improvement initiatives to boost overall efficiency and customer satisfaction.

Key Responsibilities

  • Supervise the daily operations of the e-commerce platform, ensuring full readiness for sales by managing product availability, content accuracy, pricing, and promotions.
  • Monitor platform performance to guarantee smooth order processing, efficient payment flow, and accurate tracking.
  • Oversee the upload of products, ensuring accurate product information, descriptions, and images that align with brand standards.
  • Continuously monitor online inventory levels and ensure their alignment with warehouse stock and internal systems.
  • Supervise the entire order lifecycle from placement through to delivery, promptly resolving any delays or operational issues.
  • Coordinate with warehouses to ensure timely order fulfillment and efficiently handle returns or stock shortages.
  • Monitor and resolve issues related to payment gateways, shipping, and technical operations in collaboration with relevant partners and internal teams.
  • Ensure operational stability and minimize errors across orders, payments, and logistics.
  • Analyze user behavior on the platform and review product pages and offers to identify opportunities for improvement.
  • Track best-selling and slow-moving products, recommending operational actions to support sales performance.
  • Coordinate with marketing teams to ensure the platform is ready for campaigns, promotions, and seasonal activities.
  • Work closely with customer support to resolve customer complaints within target timelines.
  • Prepare weekly reports detailing orders, inventory, sales performance, and operational issues.
  • Support ongoing improvement initiatives and ensure adherence to e-commerce policies and procedures.
  • Document operational processes to ensure consistency and continuity.

Qualifications and Requirements

  • Diploma or Bachelor’s degree in E-Commerce, Business Administration, Information Systems, or a related field.
  • 4 to 6 years of relevant experience in e-commerce operations.
  • Strong ability to manage daily operations and lead small teams.
  • Proficiency in analyzing store data and resolving operational issues.
  • Experience in managing products and online inventory with high accuracy.
  • Good understanding of payment integration, shipping processes, and order tracking.
  • Ability to enhance user experience through performance monitoring and optimization.
  • Strong communication skills to effectively coordinate with cross-functional teams.
  • Proficiency in both Arabic and English languages.

Relevant Skills

  • E-commerce Operations
  • Product Listings Management
  • Inventory Accuracy
  • Order Processing
  • Shipment Tracking
  • User Experience Improvement
  • Operational Excellence
  • Sales Growth
  • Platform Readiness
  • Operational Performance Monitoring
  • Issue Resolution
  • Continuous Improvement
  • Product Uploads
  • Brand Standards Alignment
  • Warehouse Coordination
  • Order Lifecycle Management
  • Returns Management
  • Payment Gateway Issues
  • Shipping Processes
  • Technical Operations
  • Operational Stability
  • User Behavior Analysis
  • Sales Performance Analysis
  • Cross-functional Collaboration
  • Campaign Readiness
  • Customer Support Coordination
  • Reporting
  • E-commerce Policies and Procedures
  • Operational Process Documentation
  • Data Analysis
  • Team Leadership
  • Communication
  • Platform Management
  • Order Management Systems (OMS)
  • Inventory Management Systems
  • User Experience Optimization
  • ERP Systems
  • Digital Analytics

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires experience ranging from 4 to 10 years in e-commerce operations, with the detailed requirements specifying 4-6 years, and the broader context suggesting 5-10 years of experience within this range.

breifcase5-10 years

locationRiyadh

about 19 hours ago
Information Technology Manager

Information Technology Manager

📣 Job AdNew

Brains Valley Company

Full-time

About the Role

Brains Valley Company is seeking an Information Technology Manager to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for leading IT projects and operations, ensuring alignment with modern technological advancements and client needs within the Saudi market. The role requires a strong background in managing government IT projects, alongside experience in sales, business development, and client relationship management. This opportunity involves contributing to client digital transformation initiatives and developing high-performing technical teams.

Key Responsibilities

  • Lead and manage all IT projects and daily operations to ensure efficient and effective service delivery.
  • Develop and maintain strong, collaborative relationships with clients across government and private sectors.
  • Identify new business opportunities and actively support sales activities to drive company growth.
  • Oversee the entire project execution lifecycle, ensuring adherence to quality standards, compliance requirements, and timely delivery.
  • Manage, mentor, and develop technical teams, fostering a culture of high performance and continuous improvement.
  • Stay informed about emerging technologies, modern software solutions, digital transformation trends, and Artificial Intelligence (AI) systems.

Qualifications and Requirements

  • Proven experience in managing and successfully delivering government IT projects specifically within the Saudi Arabian market.
  • Previous experience working with leading companies in the same industry is highly preferred.
  • Demonstrated experience in sales, business development, and effective client relationship management.
  • Solid understanding of the Saudi government procurement environment and the complete project lifecycle.
  • Experience with the Etimad Platform is highly preferred.
  • A Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field is required.

Required Skills

  • Exceptional communication, presentation, and interpersonal skills.
  • Strong leadership capabilities, with a proven ability to manage, motivate, and develop technical teams.
  • Comprehensive knowledge of modern software solutions, digital transformation technologies, and Artificial Intelligence (AI) systems.
  • Proficiency in managing and delivering government IT projects.
  • Expertise in sales and business development strategies.
  • Skilled in client relationship management.

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Relevant certifications and advanced qualifications will be considered an advantage.

breifcase5-10 years

locationRiyadh

2 days ago
General Manager (Marketing Agency)

General Manager (Marketing Agency)

📣 Job AdNew

Burjline Builders

Full-time

About the Role

Burjline Builders is seeking a General Manager to lead a marketing agency based in Riyadh, Saudi Arabia. This role requires a strategic leader with a strong background in the marketing or advertising industry, possessing significant business acumen and a proven record of driving growth and operational excellence. The General Manager will oversee the agency's operations, including strategic planning, financial management, team leadership, and client satisfaction, blending creative industry knowledge with commercial skills to ensure sustained success and profitability.

Key Responsibilities

  • Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.
  • Assume full Profit & Loss (P&L) responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximize profitability and ensure financial health.
  • Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.
  • Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilization.
  • Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.
  • Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.
  • Analyze market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.
  • Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.

Qualifications and Requirements

  • Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.
  • A Bachelor's degree in Business Administration, Marketing, or a related discipline.
  • Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&L.
  • Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.
  • Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.
  • Excellent financial literacy and commercial acumen.
  • Experience working within the Saudi Arabian or wider GCC market is highly desirable.

Required Skills

  • Strategic Planning
  • Financial Management
  • Team Leadership
  • Client Satisfaction
  • Business Acumen
  • Business Development
  • Market Trend Analysis
  • Key Performance Indicators (KPIs)
  • Leadership
  • Communication
  • Interpersonal Skills
  • Problem-Solving
  • Financial Literacy

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

breifcase+10 years

locationRiyadh

2 days ago
Senior Facility & Support Services Specialist

Senior Facility & Support Services Specialist

📣 Job AdNew

ECEC East Consulting Engineering Company

Full-time

About the Role

ECEC East Consulting Engineering Company is seeking a Senior Facility & Support Services Specialist to join their team in Riyadh, Saudi Arabia. This role is responsible for overseeing and coordinating all aspects of facility operations, maintenance, and support services to ensure business continuity and maintain a safe, efficient, and high-quality workplace environment across all company locations. The position reports to the People & Culture Director and supports operational excellence through diligent monitoring of maintenance activities, effective vendor coordination, and strict adherence to company standards and service expectations.

As a Senior Specialist, you will manage day-to-day operations, ensuring the readiness of various facilities including offices, accommodations, and warehouses. You will coordinate with internal stakeholders to meet operational needs and manage external relationships with vendors and contractors to uphold service levels and operational requirements.

Key Responsibilities

  • Oversee day-to-day facility and workplace operations, ensuring the readiness of offices, accommodations, warehouses, and operational support areas.
  • Coordinate with internal stakeholders to effectively address operational requirements and ensure seamless functioning of facilities.
  • Manage and coordinate preventive and corrective maintenance activities for all company facilities.
  • Follow up with contractors and technical service providers to ensure the timely and satisfactory completion of maintenance tasks.
  • Monitor the condition of assets and support the planning and execution of maintenance initiatives.
  • Coordinate and monitor the performance of external vendors and service providers, ensuring compliance with service level agreements.
  • Support initiatives for service evaluation and vendor performance improvement to enhance service delivery.
  • Facilitate the delivery of workplace and operational services that contribute to an enhanced employee experience.
  • Coordinate requests for transportation, accommodation, and other essential support services for employees.
  • Contribute to service improvement initiatives and efforts aimed at increasing operational efficiency.
  • Ensure strict compliance with company policies, operational procedures, and relevant regulations.
  • Support facility inspections and oversee the implementation of corrective actions to address any identified issues.
  • Escalate operational risks to management and actively support business continuity efforts.
  • Prepare comprehensive operational and performance reports, tracking Key Performance Indicators (KPIs).
  • Recommend and implement improvement actions based on performance data and operational analysis.
  • Support digitalization and process enhancement initiatives within facility and support services operations.

Qualifications and Requirements

  • Bachelor’s Degree in Business Administration, Facility Management, Engineering, or any related discipline.
  • Minimum of 5 years of experience in Facility Management, Operations, or Corporate Support Services.
  • Proven experience in coordinating contractors and service providers.
  • Experience working within the Saudi Arabian market is preferred.
  • Possession of FMP (Facility Management Professional) certification is desirable.
  • HSE-related certifications are considered an advantage.

Required Skills

  • Facility Operations Coordination
  • Maintenance Planning
  • Vendor Management
  • Procurement Coordination
  • Reporting & Analysis
  • Proficiency in Microsoft Office Suite
  • Experience with ERP Systems
  • Stakeholder Management
  • Strong Communication & Influence skills
  • Problem Solving abilities
  • Commitment to Operational Excellence
  • A proactive approach to Continuous Improvement
  • Digital Mindset
  • Effective Collaboration skills

Work Environment and Relationships

This is a full-time position based in Riyadh, Saudi Arabia. The Senior Facility & Support Services Specialist will work closely with internal stakeholders including People & Culture, Procurement, Finance, Project Teams, HSE, and Corporate Functions. External relationships will involve Vendors, Contractors, Maintenance Providers, and Government Authorities as needed. The role involves coordinating daily operational activities, monitoring vendor and contractor execution, recommending service improvements, and following up on operational performance. Higher approval is required for contract approvals, major expenditures, policy changes, and high-impact operational decisions.

Performance Metrics

Key Performance Indicators (KPIs) for this role include Facility Availability Rate, Preventive Maintenance Compliance, Employee Service Satisfaction, Service Request Closure Time, Vendor Performance Score, Compliance & Safety Performance, and Operational Service Efficiency.

breifcase5-10 years

locationRiyadh

6 days ago
Sales Operations Specialist

Sales Operations Specialist

📣 Job AdNew

DirectFN

Full-time

About the Role

DirectFN, a provider of Financial Technology software and Content for the Capital Market Industry, now part of Saudi Tadawul Group / WAMID, is seeking a Sales Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is designed to enhance the efficiency and effectiveness of the sales organization by optimizing sales processes, managing the CRM system, and providing critical data analysis to support revenue growth. The Sales Operations Specialist will collaborate with Sales, Marketing, Finance, and Product teams to ensure the sales team has the necessary tools, data, and streamlined processes to meet and exceed their targets.

This full-time position offers an opportunity to contribute significantly to the sales function within a prominent financial technology company, supporting its delivery of innovative solutions to financial institutions and individuals.

Key Responsibilities

  • Design, implement, and refine sales processes to improve team efficiency and reduce friction throughout the sales cycle.
  • Identify and address bottlenecks within the sales pipeline to streamline workflows and enhance conversion rates.
  • Manage and maintain the CRM system, ensuring data integrity, proper usage, and consistent adoption by the sales team.
  • Develop and manage CRM dashboards, reports, and workflows to provide real-time visibility into sales performance.
  • Analyze sales data to identify key trends, forecast revenue, and provide actionable insights to sales leadership for strategic decision-making.
  • Prepare regular sales performance reports, pipeline reviews, and KPI dashboards for various stakeholders.
  • Support the design and administration of territory assignments and sales quota planning in alignment with business objectives.
  • Track quota attainment and promptly report any risks or opportunities to sales leadership.
  • Collaborate with marketing and product teams to develop and maintain sales collateral, playbooks, and training materials.
  • Onboard new sales team members by providing training on relevant tools, processes, and reporting systems.
  • Administer and track sales incentive compensation plans, ensuring accuracy and timely communication.
  • Liaise with the Finance department to reconcile commissions and resolve discrepancies.
  • Act as a liaison between the sales team and other departments, including Marketing, Finance, and Product, to ensure alignment.
  • Participate in strategic planning initiatives and contribute operational insights to enhance overall business performance.

Qualifications and Requirements

  • A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
  • A minimum of 3 years of experience in sales operations, business operations, or a comparable analytical role, with a preference for experience in the fintech or SaaS industry.
  • Demonstrated strong analytical skills with the ability to analyze complex data sets, identify patterns, and translate findings into clear, actionable recommendations.
  • Hands-on experience with CRM platforms, with Salesforce being preferred, including proficiency in administration, reporting, and workflow automation.
  • Excellent verbal and written communication skills, with the ability to articulate data and insights clearly to both technical and non-technical audiences.
  • A high level of attention to detail and accuracy in data management, reporting, and process documentation.

Required Skills

  • Sales Process Optimization
  • CRM Management
  • Sales Analytics & Reporting
  • Territory & Quota Management
  • Sales Enablement
  • Compensation & Incentive Tracking
  • Cross-Functional Collaboration
  • Salesforce
  • Data Analysis
  • Communication
  • Attention to Detail
  • Tableau
  • Power BI
  • Project Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the IT Services and IT Consulting industry. The required experience for this position is between 2-5 years.

breifcase2-5 years

locationRiyadh

6 days ago
Reconciliation Center of Excellence Manager

Reconciliation Center of Excellence Manager

📣 Job AdNew

SAB

Full-time

About the Role

SAB is seeking a skilled and experienced Reconciliation Center of Excellence Manager to join its Finance department in Riyadh, Saudi Arabia. This full-time position is essential for ensuring the accuracy, timeliness, and integrity of all financial reconciliations across the company. The role involves establishing robust reconciliation policies and processes, overseeing daily operations, and driving continuous improvement initiatives. This is an opportunity to lead a critical finance function, contributing to the company's financial health and compliance, and ensuring alignment with regulatory expectations, including those from SAMA.

Key Responsibilities

  • Supervise the overall reconciliation function, ensuring accuracy and timeliness across all company accounts.
  • Establish and maintain comprehensive reconciliation policies, processes, and escalation standards.
  • Oversee daily, weekly, and monthly reconciliations for high-impact company accounts.
  • Support the review and approval of reconciliations, and monitor aging items to ensure prompt issue resolution.
  • Ensure that Service Level Agreements (SLAs) and quality targets for reconciliations are consistently achieved.
  • Coordinate with Finance, Risk, and Audit teams for control reviews and exception reporting.
  • Introduce process improvements and automation initiatives, leveraging systems such as SAP or similar platforms.
  • Prepare management reports and dashboards to track and communicate reconciliation performance.
  • Ensure alignment with SAMA control and financial reporting expectations.
  • Contribute to process improvement and automation activities within the reconciliation function.
  • Maintain proper documentation and audit trails for all reconciliation activities.
  • Track key performance indicators including review accuracy rate (%), exception closure turnaround time, and the number of recurring discrepancies identified.
  • Monitor SLA adherence for all reviewed reconciliations.
  • Ensure that bank procedures on General Ledger (GL) controls are appropriately aligned with Group best practices.
  • Perform quality checks on GL data to ensure the accuracy and consistency of certification by the line of business.
  • Manage and monitor daily HUB and GL exceptions for escalation and resolution, providing technical assistance and guidance to other departments to ensure accuracy in the process.
  • Manage the maintenance of GL, Interest, HUB, and ALF (Automated Ledger Feed) data.
  • Supervise monthly GL accounts certification closing activities in line with internally developed requirements.
  • Monitor and maintain the GL ownership tree with approval authorities as per SAB standards.
  • Liaise with internal and external auditors to ensure accounts are prepared in a legally compliant manner.
  • Coordinate the successful implementation of auditors' recommendations and report progress to management.
  • Manage the department to review and identify Risk Control Analysis (RCA) to ensure proper coverage of all critical activities in line with internal control compliance.
  • Generate requisite reports (weekly, monthly, ad-hoc) and ensure timely submission to facilitate decision-making.
  • Generate reports on discrepancies and anomalies highlighted in the accounting cycle through ledger maintenance.
  • Participate in developing plans, systems, and internal processes as required to govern all aspects of the general ledger function per SAB's established policies.
  • Undertake other ad-hoc tasks to strengthen the internal control of the finance department.

Qualifications and Requirements

  • Bachelor's degree in Accounting, Finance, or Business Administration.
  • 3-5 years of experience in accounting, reconciliation, or financial control.
  • A minimum of 2 years in a supervisory or managerial reconciliation role.
  • Prior working experience on Oracle, Excel, or custom reconciliation software.
  • Solid understanding of reconciliation principles and financial controls.
  • Familiarity with IFRS/SOCPA and regulatory compliance in Saudi Arabia.
  • Familiarity with banking products and services.
  • Holding a professional certification in Accountancy is highly preferable.

Required Skills

  • Reconciliation
  • Financial Controls
  • SAP
  • Oracle
  • Excel
  • IFRS
  • SOCPA
  • Regulatory Compliance
  • Banking Products and Services

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase2-5 years

locationRiyadh

6 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a member of the W Hotels team, you will uphold the brand's mission to "Ignite Curiosity, Expand Worlds" and its culture of "Whatever/Whenever." This position is part of Marriott International, fostering an environment where diverse backgrounds are valued.

Key Responsibilities

  • Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
  • Conduct regular inspections of guestrooms and public areas, holding staff accountable for corrective actions.
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
  • Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
  • Support and supervise an effective inspection program for all guestrooms and public spaces.
  • Understand and manage the department's impact on the property's financial goals, striving to achieve or exceed budgeted objectives.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
  • Participate in departmental meetings, conveying a clear and consistent message regarding departmental goals.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and track employee time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback to individuals.
  • Ensure employee recognition is actively practiced across all shifts and participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an "open door" policy, and review employee satisfaction results to identify and address employee concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate team successes and publicly acknowledge the contributions of team members.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to provide excellent customer service and emphasize guest satisfaction during all departmental meetings, focusing on continuous improvement.
  • Respond to and effectively handle guest problems and complaints, striving to improve service performance.

Qualifications and Requirements

  • High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service Excellence
  • Leadership and Team Supervision
  • Teamwork and Collaboration
  • Problem-Solving and Complaint Resolution

Work Environment and Location

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is part of the Housekeeping & Laundry category within W Hotels.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, and is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

4 days ago
HR Talent Operations Partner

HR Talent Operations Partner

📣 Job AdNew

Fortinet

Full-time

About the Role

Fortinet is seeking a highly organized and detail-oriented HR Talent Operations Partner to join our team. This role will primarily support Saudi Arabia and the broader EMEA region, acting as a crucial point of contact for employees and managers on a wide range of HR-related matters. You will be instrumental in ensuring the smooth and compliant execution of HR operations, contributing to a positive employee experience and efficient organizational functioning.

Role Context and Location

This full-time position is based in Riyadh, Saudi Arabia. The role requires a professional with 5-10 years of experience in HR operations, particularly within international environments. The ideal candidate will possess a strong understanding of local Saudi Arabian labor laws and government portal management, alongside a broad knowledge of HR best practices across different regions.

Key Responsibilities

  • Serve as the primary point of contact for employees and managers regarding HR-related inquiries and support needs.
  • Provide comprehensive HR support and administration, including managing offboarding processes and payroll-related operations.
  • Oversee the end-to-end hiring process, managing both PEO vendor engagements and direct employment within the Saudi entity, ensuring strict adherence to local legal requirements.
  • Execute established hiring, onboarding, and administrative processes with a high degree of accuracy and timeliness, ensuring all deadlines are consistently met.
  • Coordinate effectively with internal stakeholders, external vendors, and candidates to facilitate a seamless hiring experience and a smooth transition into the organization.
  • Accurately enter and audit data within the Human Resources Information System (HRIS).
  • Ensure a thorough understanding and clear communication of all relevant compliance and local legal requirements.
  • Document all HR actions by completing necessary forms, reports, and records.
  • Manage end-to-end immigration and mobility processes, ensuring full compliance with relevant regulations and meeting strict visa application deadlines.
  • Build and maintain professional relationships with external vendors, collaborating effectively to ensure adherence to internal procedures, service standards, and agreed timelines.
  • Identify existing process gaps and inefficiencies, recommending and implementing improvements to enhance operational effectiveness.
  • Manage benefits enrollments and provide assistance with related employee queries.
  • Offer ad-hoc support to the EMEA HR team as required.
  • Contribute to ongoing EMEA HR projects.
  • Provide support to other regions as needed.

Required Qualifications and Experience

  • Proven experience delivering HR support in international environments.
  • Demonstrated ability to manage government-related portals, specifically QIWA.
  • Strong analytical and problem-solving abilities with a keen eye for detail.
  • Highly organized with exceptional multitasking capabilities, able to manage competing priorities efficiently.
  • A collaborative and adaptable team player, comfortable working in dynamic, fast-paced settings.
  • Proficiency in HRIS platforms and a wide range of software tools, including Microsoft Word, Excel, Outlook, and PowerPoint. Experience with Oracle HRIS would be advantageous.
  • Ability to thrive in environments with shifting priorities and evolving responsibilities.
  • Demonstrated ability to manage multiple end-to-end HR processes simultaneously, such as onboarding, offboarding, and employee engagement initiatives.
  • Capability to execute tasks and deliver results within tight deadlines.

Essential Skills

  • Excellent written and verbal communication skills.
  • HR support and administration.
  • Offboarding processes.
  • Payroll-related operations.
  • Hiring process management.
  • Compliance with local requirements.
  • Onboarding processes.
  • Administrative processes.
  • Data entry and auditing in HRIS.
  • Understanding and communication of compliance and local legal requirements.
  • Documentation of HR actions.
  • Immigration and mobility management.
  • Management of visa application deadlines.
  • Relationship management with external vendors.
  • Process improvement identification.
  • Benefits enrollment management.
  • HR support in international environments.
  • Management of government-related portals (*, QIWA).
  • Analytical skills.
  • Problem-solving abilities.
  • Attention to detail.
  • Organization and multitasking capabilities.
  • Teamwork and adaptability.
  • Proficiency in HRIS platforms.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with Oracle HRIS is advantageous.
  • Ability to manage end-to-end HR processes.
  • Experience with employee engagement initiatives.
  • Ability to deliver results within tight deadlines.

breifcase5-10 years

locationRiyadh

4 days ago
Commercialization Assoc Manager

Commercialization Assoc Manager

📣 Job AdNew

PepsiCo

Full-time

About the Role

PepsiCo is seeking a Commercialization Associate Manager to join its team in Riyadh, Saudi Arabia. This role is a key part of the Innovation & Commercialization function, supporting PepsiCo's growth strategy. The position will focus on portfolio transformation, innovation pipeline management, and commercialization excellence within Saudi Arabia, contributing to both short-term performance and long-term portfolio direction. The role also has the potential to influence innovation agendas across the Middle East and globally.

PepsiCo's portfolio of beverages and convenient foods is consumed globally, with iconic brands such as LAY’S®, DORITOS®, CHEETOS®, GATORADE®, PEPSI®, and QUAKER®. The company's vision is to be a global leader by focusing on sustainability and human capital through its pep+ strategic transformation.

Key Responsibilities

  • Provide leadership across desirability, feasibility, and viability assessments for innovation initiatives at project and pipeline levels, ensuring strategic alignment and affordability.
  • Ensure that pep+ principles are integrated into all innovation efforts.
  • Identify and scale successful innovations within the market unit by utilizing PepsiCo's digitalized innovation Hopper and collaborating with functional peers.
  • Support desirability assessments with marketing teams, drive feasibility and viability evaluations, and develop comprehensive roll-out plans and associated capability investments.
  • Define and shape the role of innovation within the KSA growth strategy, impacting business performance, incrementality, and portfolio mix.
  • Drive key PepsiCo innovation KPIs, including profitable growth, pipeline sufficiency, launch stickability, and simplification.
  • Collaborate with Marketing, R&D, and Supply Chain to develop the market unit's Innovation Hopper, focusing on sufficiency, scalability, capability investments, and trade-offs.
  • Enable calendar development for KSA across innovation, Positive Choices, Planet Positive, and PPA, ensuring alignment with strategic priorities, growth, and profitability targets.
  • Ensure commercialization readiness of calendars for annual operating plans and customer engagement, providing pre- and post-launch governance for critical projects.
  • Drive calendar execution by assessing readiness, identifying risks, and engaging with Sales to ensure project focus.
  • Optimize execution plans to minimize cost and complexity, and focus on the sustained success of previous launches.
  • Lead the end-to-end delivery of transformation initiatives, managing scope, milestones, risks, and cross-functional alignment.
  • Coordinate across Marketing, Sales, R&D, Supply Chain, and Finance to ensure projects are delivered on scope, budget, and time.
  • Proactively manage risks and opportunities pre- and post-launch to maximize project scale and success.
  • Oversee Business Unit Innovation governance and the Stage Gate decision-making process to ensure cross-functional alignment and strategic trade-offs.
  • Lead performance reviews and integrate learnings into future projects and calendars.
  • Drive portfolio transformation in partnership with key functions, building an innovation hopper and pipeline aligned with Saudi growth priorities and global strategy.
  • Champion key platforms such as Oven Baked, Functional Snacking via Sun, and Sweevory, translating strategy into scalable, commercially viable propositions.
  • Govern the MyInnovations portal, ensuring a continuously updated innovation hopper and pipeline aligned with global priorities.
  • Maintain high standards for data accuracy, completeness, and timeliness within MyInnovations.
  • Establish discipline around milestone tracking to ensure proactive management of project timelines.
  • Serve as the primary point of accountability for pipeline visibility, enabling data-driven leadership decisions.
  • Embed end-to-end excellence across the innovation lifecycle, from ideation to commercialization, ensuring cross-functional coordination and delivery rigor.

Qualifications and Requirements

  • Minimum of 9+ years of business experience, preferably in consumer, commercial, or supply chain roles.
  • Minimum Bachelor's Degree, ideally in business studies, engineering, or finance.
  • High level of business acumen, demonstrating commercial and organizational understanding, and financial astuteness.
  • Understanding of the end-to-end innovation process, including P&L fundamentals, Supply Chain, and Go-to-Market strategies is advantageous.
  • Results-oriented with a high degree of personal initiative and leadership, capable of operating effectively in a fast-paced, cross-functional environment with limited resources.
  • Strong self-driven leadership with effective communication and collaboration skills.
  • Ability to influence at all levels and manage conflict effectively.
  • Proven commercial project leadership and management skills, with the ability to manage complex functional interdependencies in project timelines.
  • Strong process thinking committed to driving efficiency.
  • Proficiency in data analysis and interpretation to develop business recommendations.
  • Strong analytical thinking to comprehend potential challenges and propose feasible solutions.
  • Ability to articulate a compelling vision and inspire others.
  • Effectively influences others to align on key business issues using various skills and approaches.
  • Takes action and supports the team in delivering quality results with appropriate urgency.
  • Demonstrates perseverance in achieving goals while managing competing priorities.
  • Engages and collaborates with individuals and teams across the organization to enhance business results.
  • Builds trusting relationships with internal and external stakeholders.
  • Actively listens and ensures others feel their concerns and ideas are heard.

Required Skills

  • Commercial Project Leadership
  • Data Analysis
  • Analytical Thinking
  • Communication
  • Collaboration
  • Leadership
  • Influencing
  • Conflict Management

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience.

PepsiCo is an equal opportunity employer committed to diversity and inclusion. The company complies with global human rights policies and equality laws, and does not discriminate based on age, pregnancy or marital/civil partnerships, religion or belief, gender, or disability. PepsiCo is Mowaamah-GOLD certified in Saudi Arabia.

breifcase5-10 years

locationRiyadh

6 days ago
Sales Strategy and Operations Lead, Saudi Arabia

Sales Strategy and Operations Lead, Saudi Arabia

📣 Job AdNew

Amazon Web Services (AWS)

Full-time

About the Role

Amazon Web Services (AWS) is seeking a dynamic Sales Strategy and Operations Lead for Saudi Arabia to join its team in the Middle East. This role combines hands-on analytics with operational excellence, leveraging data analysis and modeling to support Sales Leaders and their teams. The position is crucial for maintaining business health and driving data-informed decisions across the region. It requires a blend of technical expertise and business acumen to analyze complex datasets from multiple sources, delivering critical reports and specialized business analyses that directly impact decision-making processes.

Role Context and Objectives

The Sales Strategy and Operations team at AWS is dedicated to supporting Sales Leadership and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. This team is responsible for delivering essential "run the business" operational cadences, building new mechanisms to support organizational growth and scale, and driving key organizational initiatives within the sales function.

Key Responsibilities

  • Support Sales Leadership and Operational teams in achieving organizational objectives.
  • Drive continuous improvements in field productivity.
  • Own and deliver "run the business" operational cadences.
  • Build new mechanisms to support organizational growth and scale.
  • Drive key organizational initiatives within the sales function.
  • Utilize data analysis and modeling to support Sales Leaders and their teams.
  • Maintain business health and drive data-informed decisions across the region.
  • Analyze complex datasets from multiple sources, combining technical expertise with business acumen.
  • Deliver reports and conduct specialized business analyses that directly impact decision-making processes.

Qualifications and Experience

  • A Bachelor's degree or equivalent.
  • 10+ years of experience with Microsoft Excel for data manipulation and analysis.
  • Proven experience developing and implementing systems and tools for CRM, variable compensation, revenue reporting, forecasting, and Salesforce automation.
  • Experience defining, refining, and implementing sales processes, procedures, and policies.
  • Experience using Salesforce or other CRM tools.
  • Experience using Business Intelligence (BI) tools.
  • Demonstrated experience presenting to senior leadership.

Location and Work Type

This full-time position is based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

4 days ago
Product Development Manager

Product Development Manager

New

FG SPORTS

Full-time
Fashion Production & Sourcing Manager
Location: Riyadh
Employment Type: Full-time

Job Description

We are seeking a Fashion Production & Sourcing Manager with strong hands-on experience in managing fashion production and supply chain operations. The role involves overseeing the entire production lifecycle—from sampling to bulk production and final delivery—while ensuring quality, timelines, and cost efficiency.

Key Responsibilities:

Manage the full fashion production cycle (sampling, bulk production, delivery).

Coordinate with design teams to ensure accurate technical execution.

Source and evaluate suppliers and manufacturers locally and internationally.

Negotiate pricing, terms, and production timelines.

Ensure quality control and approve samples and final products.

Monitor production schedules and ensure on-time delivery.

Control and optimize production costs without compromising quality.

Build and maintain long-term supplier relationships.

Resolve production issues proactively and efficiently.

Qualifications:

5–8 years of experience in fashion production or sourcing.

Strong knowledge of fabrics, cutting, printing, embroidery, and finishing.

Experience working with local and international factories.

Excellent negotiation and organizational skills.

Ability to manage multiple projects under pressure.

Skills:

Supply chain management

Planning & organization

Problem-solving

Quality-focused mindset

Strong communication skills

breifcase5-10 years

locationAl Arid, Riyadh

3 days ago
Cybersecurity Delivery Manager

Cybersecurity Delivery Manager

📣 Job AdNew

FNRCO

Full-time

About the Role

FNRCO is seeking a results-oriented Cybersecurity Delivery Manager to lead the end-to-end delivery of managed security services. This role ensures the consistent, high-quality, and risk-aware delivery of services, acting as the primary interface between the security operations team and senior stakeholders. The successful candidate will be instrumental in maintaining compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance requirements, and overall business expectations within the cybersecurity landscape of Riyadh, Saudi Arabia. This full-time position requires a strategic thinker with a proven track record in managing complex cybersecurity operations and driving service excellence, overseeing a 24x7 managed security service environment.

Key Responsibilities

  • Lead the end-to-end delivery of 24x7 managed security services across multiple domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Incident Response, and Vulnerability Management.
  • Ensure strict adherence to all defined SLAs, KPIs, and service quality standards, proactively identifying and addressing any deviations.
  • Oversee all aspects of incident management, continuous monitoring, and operational performance, ensuring timely and effective resolution of security events.
  • Drive continuous improvement initiatives and implement strategies to enhance operational efficiency and effectiveness within the security services delivery.
  • Serve as the primary point of contact for senior stakeholders, fostering strong relationships and ensuring clear communication regarding service performance and strategic alignment.
  • Lead regular service review meetings, providing comprehensive performance reports and insights to stakeholders.
  • Effectively manage escalations, critical incidents, and all service-related issues, ensuring swift and appropriate resolution.
  • Ensure that all delivered security services are aligned with and support the overarching business objectives and strategic goals.
  • Guarantee compliance with all relevant security standards, internal policies, and external regulatory requirements.
  • Implement and actively monitor robust risk management frameworks and security controls to mitigate potential threats.
  • Support audit readiness activities and ensure accurate and timely compliance reporting.
  • Track and report on key operational metrics, including performance indicators and response times, to measure and improve service delivery.
  • Lead, coordinate, and mentor cross-functional cybersecurity teams, fostering a collaborative and high-performing environment.
  • Manage resource planning, effective workload distribution, and overall team performance to optimize delivery capabilities.
  • Coordinate effectively across internal and external delivery teams to ensure seamless service provision.
  • Manage budgets, forecasts, and cost optimization initiatives related to cybersecurity service delivery.
  • Ensure that all service delivery activities align with financial and contractual commitments.
  • Identify and support opportunities for service improvement and business growth within the cybersecurity domain.
  • Define, evolve, and execute the roadmap for managed security services, adapting to emerging threats and technologies.
  • Drive automation, efficiency gains, and maturity enhancements across all service delivery processes.
  • Align cybersecurity delivery strategies and operations with the overall business and security strategy of the organization.

Qualifications and Experience

  • A Bachelor’s degree in Cybersecurity, Information Technology, or a related technical field.
  • A minimum of 8 years of progressive experience in the cybersecurity or IT sector.
  • At least 3 to 5 years of experience in a dedicated service delivery or leadership role within a cybersecurity context.
  • Demonstrated experience in managing managed security services (MSS) and operating within enterprise-level environments.
  • A strong understanding of the security operations and incident response lifecycle.
  • Proven experience with a range of security technologies, including SIEM, endpoint security solutions, Identity and Access Management (IAM), and network security technologies.
  • Exceptional stakeholder management and communication skills, with the ability to engage effectively with both technical teams and senior leadership.
  • Expertise in delivery governance and performance management frameworks.
  • The ability to effectively manage complex technical environments and lead during critical incidents.
  • Professional certifications such as CISSP, CISM, CCSP, or ITIL are highly regarded.
  • Project Management Professional (PMP) certification is preferred.

Required Skills

  • Security Operations
  • Incident Response
  • SIEM (Security Information and Event Management)
  • Endpoint Security
  • IAM (Identity and Access Management)
  • Network Security
  • Stakeholder Management
  • Communication
  • Delivery Governance
  • Performance Management
  • Complex Environments Management
  • Critical Incident Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience, with a significant portion dedicated to cybersecurity delivery and leadership within enterprise environments.

breifcase+10 years

locationRiyadh

4 days ago
Manager AOG Desk

Manager AOG Desk

📣 Job AdNew

Riyadh Air

Full-time

About the Role

Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is establishing itself as a new national airline focused on shaping the future of aviation and enhancing the Kingdom's position as a global hub for trade and travel. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations. We are seeking an experienced aviation logistics leader to join our team as the Manager AOG Desk. This role is central to ensuring aircraft are returned to service promptly and safely by leading Aircraft on Ground (AOG) Desk operations and overseeing spare-parts recovery activities.

Core Responsibilities

The Manager AOG Desk will be responsible for end-to-end AOG coordination, which includes parts sourcing, logistics execution, and managing supplier escalations. A key aspect of this role involves providing real-time communication to stakeholders during operational disruptions. In a high-pressure, time-critical environment, you will prioritize multiple concurrent AOG events, allocate resources effectively, and ensure strict adherence to approved sourcing channels, policies, and procedures. This position requires close collaboration with engineering, maintenance, procurement, logistics providers, and suppliers to achieve rapid and reliable recovery outcomes.

Performance and Improvement

You will define and monitor AOG performance metrics, conduct post-event reviews, and drive continuous improvement initiatives aimed at reducing repeat events, shortening recovery times, and enhancing overall spare-parts readiness. Contribution to AOG budgeting and forecasting, aligned with fleet growth and operational demand, is also a significant part of this role. The ultimate goal is to ensure operational resilience, maintain schedule integrity, and guarantee aircraft availability.

Qualifications and Experience

We are looking for candidates with a degree qualification and a minimum of 7 years of experience leading airline spares, AOG, or logistics teams. Demonstrated exposure to operational control or airline operations environments is essential. You should possess strong hands-on experience managing AOG spare-parts recovery under time-critical conditions, along with proven experience in supplier escalation and logistics execution in similar demanding situations. A solid understanding of inventory control, materials planning, and logistics systems is required, as is experience with compliance-driven processes.

Required Skills and Capabilities

  • Ability to make sound decisions under pressure.
  • Capability to manage complex, competing priorities.
  • Clear communication with senior stakeholders.
  • Strong leadership, coordination, and continuous improvement capabilities.
  • Proficiency in aviation logistics, spare-parts recovery, and AOG coordination.
  • Expertise in parts sourcing, logistics execution, and supplier escalation.
  • Skills in prioritizing concurrent AOG events and effective resource allocation.
  • Knowledge of compliance with sourcing channels, policies, and procedures.
  • Experience in coordinating with engineering, maintenance, procurement, logistics providers, and suppliers.
  • Competence in AOG performance metrics management and post-event reviews.
  • Experience with AOG budgeting and forecasting.
  • Ability to ensure operational resilience, schedule integrity, and aircraft availability.

Job Details

This is a full-time position for the role of Manager AOG Desk at Riyadh Air. The role is based in Riyadh, Riyadh Region. The company requires a minimum of 10 years of relevant experience for this position.

breifcase+10 years

locationRiyadh

6 days ago