Restaurant Manager Jobs in Saudi Arabia

• Supervise daily operations to ensure high efficiency.
• Enhance operational procedures to support various teams in achieving productivity and quality.
• Monitor performance and analyze operational data to make informed decisions.

• Bachelor's degree or diploma in any field.
• Supervisory and operational management skills.
• Strong understanding of operational processes.
• Analytical skills for problem-solving and process improvement.
• Effective communication skills.
• Experience in a similar role is a plus.

We are looking for an experienced and passionate beauty salon manager to lead our team and achieve the highest levels of customer satisfaction. You will be responsible for managing daily operations, supervising staff, and ensuring the delivery of outstanding beauty services. If you have strong leadership skills and the ability to innovate, this opportunity is for you.

**Key Tasks:**

* Comprehensive management of salon operations and ensuring smooth workflow.
* Supervising, training, and guiding the team to provide the best services.
* Developing and implementing strategies to increase the customer base and enhance loyalty.
* Managing inventory and procurement and ensuring the availability of necessary materials.
* Maintaining high standards of cleanliness and order throughout the salon.
* Achieving set sales and revenue targets.

About the Role

Jayasom Wellness Resort Amaala, an exclusive retreat scheduled to open in 2025 at Triple Bay, AMAALA, is seeking a dedicated F&B Supervisor to join its founding team. In collaboration with Red Sea Global (RSG), Jayasom aims to offer a distinctive experience focused on deep healing, conscious living, and meaningful connection for adults, families, and private residents. This position is key to implementing Jayasom's strategy and wellness culture through operational gourmet service programs and initiatives, ensuring excellence in operations and a seamless guest experience.

The F&B Supervisor will be responsible for overseeing the resort's restaurants, bars, and organic retail kiosk. This role requires a proactive individual who can lead by example, embodying the company's commitment to wellness and sustainability. The supervisor will contribute to fostering a positive and collaborative work environment, supporting the resort's mission to enhance human potential and redefine wellness hospitality through holistic health, integrative medicine, and compassionate care.

Key Responsibilities

• Assist the Gourmet Service Manager in the daily operations of restaurants, bars, and the organic retail kiosk.
• Supervise all gourmet service activities, including staff training, product procurement, and departmental budget management.
• Ensure all restaurant, bar, and organic retail kiosk operations adhere to the highest standards and align with Jayasom's food and beverage objectives.
• Develop and maintain strong relationships with vendors, outsourcing partners, guests, owners, and colleagues.
• Maintain effective communication with all reporting lines, ensuring timely and accurate information dissemination.
• Promote a positive and collaborative work environment characterized by open communication, teamwork, participation, creativity, trust, respect, professionalism, and engagement.
• Actively participate in meetings and committees.
• Work towards achieving and exceeding the company's business targets.
• Approach all projects with a positive and resourceful mindset.
• Perform any other reasonable duties and responsibilities as assigned.
• Participate in the selection, training, and development of an effective gourmet service team.
• Lead by example, providing a clear vision and effective communication to the gourmet service team.
• Model desired behaviors and uphold company values.
• Provide a supportive work environment where team members feel encouraged to seek feedback, share opinions, and discuss challenges.
• Lead with empathy, understanding team members' perspectives to foster stronger connections.
• Delegate responsibilities to team members, providing the necessary support for them to take ownership and accountability.
• Ensure team members have a clear understanding of their roles, responsibilities, company expectations, and the roles of others.
• Encourage team members to participate in learning activities, committees, seminars, webinars, community relations, meetings, and surveys.
• Acknowledge and celebrate team member successes and contributions.
• Conduct regular feedback discussions with team members regarding performance, task completion, well-being, and provide necessary support and guidance.
• Foster teamwork and collaboration within the department and with other property departments.
• Promote team members' commitment to delivering excellent and personalized guest service.
• Assist the Gourmet Service Manager in developing and implementing operational procedures and standards to enhance and measure quality, incorporating current techniques and equipment.
• Schedule and coordinate the work of the gourmet service team to ensure efficient service, technical accuracy, and adherence to budgeted labor cost goals.
• Lead and organize gourmet service department tastings and training sessions for all food and beverage products.
• Demonstrate knowledge of all types of allergens, food preferences, and guest intolerances, and offer alternatives based on guest medical profiles.
• Operate the existing POS system (Micros) according to assigned responsibility levels.
• Monitor and analyze competitor menus, products, and services.
• Address guest complaints promptly and courteously to ensure high levels of guest satisfaction.
• Conduct regular inspections of restaurants, bars, and organic retail kiosk units to assess service quality, cleanliness, sanitation, equipment, and staff appearance and hygiene.
• Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Stay updated with service and culinary trends and provide feedback for improvement to the Head of Gourmet.
• Prepare operational reports, analyze progress and adverse trends, and make appropriate recommendations.
• Ensure the gourmet service team maintains a high level of service in accordance with established standards.
• Be present on the front line to interact with guests, gather feedback, and build lasting relationships.
• Coordinate with the gourmet kitchen team to educate service team members on new products and menus.
• Conduct regular inventory of operating supplies and equipment with the stewarding department, providing matching reports.
• Obtain and account for the correct settlement of all issued bills and manage outlet floats.
• Prepare daily reports including revenue, voids, guest complaints, guest preferences, and special guest celebrations/occasions.
• Prepare, facilitate, and attend departmental and resort meetings as per property operational guidelines.
• Prepare staff rosters based on business levels to optimize staff productivity while ensuring a healthy work-life balance.
• Ensure established opening and closing procedures for gourmet service outlets are clearly communicated and followed.

Qualifications and Requirements

• BA in Hotel Management or an equivalent qualification.
• Previous experience in a similar role within a luxury resort, including pre-opening experience.
• Progressive experience in high-quality service environments.
• Knowledge of wellness cuisine and current trends.
• Understanding of food regulations, health, and safety standards.
• Proficiency in hotel information systems, specifically Opera, Fidelio, and Micros Symphony.
• Strong attention to detail.
• Excellent time management skills.
• Proficiency in cost control measures.
• Ability to multitask effectively.
• Strong planning capabilities.
• Excellent teamwork and collaboration skills.
• Ability to perform under pressure.
• Creative and innovative approach to problem-solving.
• Positive attitude.
• Friendly and approachable demeanor.
• Flexible and adaptable to change.
• Responsible and reliable.
• Empathetic.
• Skills in motivating others.
• Ability to build effective teams.
• Proficiency in managing vision and purpose.
• Adherence to ethics and values.
• Ability to cultivate relationships.
• Strong business acumen.
• Capability in leading in wellness contexts.
• Solid technical capacity.

Required Skills

• Gourmet Service Operations
• Wellness Culture Integration
• Sustainability Culture Implementation
• Food and Beverage Management
• Procurement and Purchasing
• Budgeting and Financial Control
• Training and Development of Staff
• Product Knowledge
• Departmental Budgeting
• Holistic Health Principles
• Integrative Medicine Concepts
• Soulful Care Practices
• Operational Procedures Development
• Quality Enhancement Strategies
• Workforce Scheduling
• Labor Cost Management
• Food and Beverage Tastings
• Allergen Knowledge
• Food Preference Management
• Guest Medical Profile Interpretation
• POS System Operation (Micros)
• Competitor Analysis
• Guest Complaint Handling
• Cleanliness and Sanitation Standards
• Equipment Maintenance
• Service and Culinary Trend Awareness
• Operational Reporting and Analysis
• Guest Relationship Management
• Inventory Management
• Bill Settlement Procedures
• Daily Reporting
• Staff Roster Preparation
• Opening and Closing Procedures
• Teamwork and Collaboration
• Ability to handle pressure
• Creative and innovative thinking
• Positive Attitude
• Friendly and approachable communication
• Flexibility and adaptability to change
• Responsibility and reliability
• Empathy
• Motivating others
• Building effective teams
• Managing vision & purpose
• Ethics and values
• Cultivating relationships
• Business acumen
• Leading in wellness
• Technical capacity
• Wellness cuisine and trends
• Food regulations
• Health and safety regulations
• Hotel information systems (Opera, Fidelio, Micros Symphony)

Work Environment and Experience

This full-time position is based at Jayasom Wellness Resort Amaala in Tabuk, Saudi Arabia. The role requires 5-10 years of experience in a similar capacity, preferably within a luxury resort setting, and experience with pre-opening phases is highly valued. The work environment emphasizes a wellness and sustainability culture, requiring a proactive and collaborative approach from all team members.

About the Role

Raffles Hotels & Resorts, specifically Raffles Red Sea Resort in Umluj, Saudi Arabia, is seeking an experienced and competent Bar Supervisor. This role aims to oversee the daily operations of the bar, ensure exceptional service delivery, develop staff performance, and maintain operational efficiency within a luxury resort environment. The role requires strong leadership abilities, a genuine passion for hospitality, and a firm commitment to creating distinctive guest experiences.

Role Responsibilities

• Supervise and manage bar staff, including scheduling, training, performance evaluation, and professional development to ensure a high-performing team.
• Maintain strict inventory control, monitor beverage stock levels, and manage orders to optimize costs while ensuring product availability.
• Ensure compliance with all health, safety, and sanitation regulations, as well as local hospitality standards in Saudi Arabia.
• Provide exceptional customer service by maintaining high service standards and promptly and professionally addressing guest inquiries.
• Operate and manage Point of Sale (POS) systems and beverage management software to track sales, inventory, and staff performance.
• Develop and implement beverage menus, including non-alcoholic drinks and mocktails, that align with resort standards and guest preferences.
• Monitor and analyze beverage costs, pricing strategies, and profitability to achieve financial goals.
• Conduct regular staff training sessions on beverage knowledge, service techniques, and customer interaction.
• Resolve conflicts and maintain a positive work environment that fosters teamwork and motivation.
• Collaborate with other departments to ensure smooth operations and consistent guest satisfaction.

Qualifications and Experience Required

• Minimum of 3-5 years of experience in supervision or management in the bar, restaurant, or hospitality sector.
• Proven experience in managing beverage operations within a luxury hotel or resort environment.
• Strong knowledge of non-alcoholic beverages, mocktails, and beverage service standards.
• Proficiency in using Point of Sale (POS) systems and inventory management software.
• Excellent leadership and team management skills with the ability to motivate and develop staff.
• Strong customer service orientation with excellent communication and interpersonal skills.
• Demonstrated ability to analyze beverage costs, manage budgets, and increase profitability.
• Knowledge of health, safety, and sanitation regulations in the hospitality industry.
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Familiarity with Saudi Arabian hospitality standards and cultural practices is preferred.
• A degree in Hospitality Management or Beverage Service is a plus.

Core Skills

• Beverage Operations Management
• Staff Scheduling and Training
• Performance Management
• Inventory Control and Ordering
• Health, Safety, and Sanitation Regulations
• Excellent Customer Service
• Proficiency in POS Systems and Beverage Management Software
• Beverage Menu Development
• Beverage Cost Analysis, Pricing Strategies, and Profitability Analysis
• Team Management and Conflict Resolution
• Strong Teamwork, Interpersonal, and Communication Skills
• Organizational and Time Management Skills
• Ability to Multitask in a Fast-Paced Environment
• Experience in Non-Alcoholic Beverages and Mocktails
• Understanding of Beverage Service Standards
• Experience in Luxury Hotel and Resort Operations
• Knowledge of Saudi Hospitality Standards

Work Environment and Opportunity

Raffles Red Sea Resort is located in Umluj, Tabuk region, Saudi Arabia. This role presents an opportunity to join Accor, a leading global hospitality group, and contribute to the pre-opening operations of iconic resorts in a promising new destination. The candidate will become part of a team dedicated to creating unparalleled luxury hospitality experiences, with a competitive package and excellent opportunities for professional growth, including exceptional discounts across Accor's global network and luxury brands.

About the Role

Jayasom Wellness Resort Amaala, in partnership with Red Sea Global (RSG), is scheduled to open in 2025 in Tabuk, Saudi Arabia. This destination focuses on deep healing, conscious living, and meaningful connection through holistic health, integrative medicine, and soulful care. The resort is assembling a team of professionals dedicated to elevating human potential. As a Food and Beverage Supervisor, you will be instrumental in translating Jayasom's wellness culture into actionable gourmet service programs and initiatives, ensuring operational excellence across its restaurants, bars, and organic retail kiosks.

Core Responsibilities

This role involves assisting the Gourmet Service Manager in overseeing all gourmet service activities. Key responsibilities include staff training, product purchasing, and departmental budget management. You will serve as an ambassador for the company's wellness and sustainability culture, leading by example and promoting a healthy lifestyle among team members. You will ensure that all restaurant, bar, and organic retail kiosk operations meet the highest standards and align with Jayasom's food and beverage purpose. Building and maintaining strong relationships with vendors, partners, guests, and colleagues is also a key aspect of this position.

Operational Oversight and Team Leadership

• Assist in developing and implementing operational procedures and standards to enhance and measure quality.
• Schedule and coordinate the work of the gourmet service team to ensure economical and technically correct service within budgeted labor cost goals.
• Lead and organize gourmet service department tastings and trainings for all food and beverage products.
• Demonstrate knowledge of all types of allergens, food preferences, and guest intolerances, offering alternatives based on guest profiles.
• Operate the existing POS system (Micros) based on assigned responsibilities.
• Monitor and analyze competitor menus, products, and services.
• Handle guest complaints promptly and courteously to ensure guest satisfaction.
• Conduct regular inspections of outlets to observe service quality, cleanliness, sanitation, equipment, and staff appearance.
• Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Prepare and analyze operational reports, identifying progress and adverse trends, and making appropriate recommendations.
• Engage with guests to seek feedback and develop loyal relationships.
• Coordinate with the kitchen team to educate the service team on new products and menus.
• Conduct regular inventory of operating supplies and equipment.
• Account for the correct settlement of all issued bills and be responsible for outlet floats.
• Prepare daily reports on revenue, voids, guest complaints, guest preferences, and special guest celebrations.
• Prepare staff rosters based on business levels to maximize staff productivity.
• Ensure that established opening and closing procedures for gourmet service outlets are communicated and followed.

Team Development and Culture

You will play a key role in building an effective gourmet service team through selection, training, and development. This includes leading by example, providing a common vision, and fostering open communication, teamwork, and trust within the department. You will create a supportive work environment where team members feel encouraged to ask questions, seek feedback, and share opinions. Assigning responsibilities and providing the necessary support for team members to take ownership and be accountable is essential. Encouraging participation in learning activities and celebrating team successes are also important aspects of this role.

Qualifications and Experience

• BA in Hotel Management or equivalent qualification.
• Previous experience in a similar role within a luxury resort, particularly during pre-opening phases.
• Progressive experience in high-quality service environments.
• Knowledge of wellness cuisine and current trends.
• Understanding of food regulations and health and safety standards.
• Proficiency with hotel information systems, including Opera and Fidelio Micros Symphony.
• Strong attention to detail and excellent time management skills.
• Proficiency in cost control and ability to multitask effectively.
• Strong planning capabilities and excellent teamwork and collaboration skills.
• Ability to handle pressure and work in a demanding environment.
• Creative and innovative approach to problem-solving and service delivery.
• Positive attitude, friendly and approachable demeanor, flexibility, adaptability, responsibility, reliability, and an empathetic nature.
• Competencies in motivating others, building effective teams, managing vision and purpose, ethics and values, cultivating relationships, business acumen, leading in wellness, and technical capacity.

Work Location and Type

This is a full-time position based in Tabuk, Saudi Arabia. The role requires 2-5 years of experience in a similar capacity. The work environment is within the Jayasom Wellness Resort Amaala, a new development in the region.

About the Role

Red Sea Global Hospitality is seeking a Food and Beverage Supervisor to join its team. This role is integral to supporting the overall Food & Beverage operations of the property, focusing on maximizing customer satisfaction, optimizing employee performance, and achieving business results. The position reports to the Restaurant Manager and is based in Tabuk, Saudi Arabia.

Key Responsibilities

• Ensure guest satisfaction by fostering a positive team environment focused on employee satisfaction and prompt, courteous service.
• Deliver all orders promptly and courteously, maintaining a positive image and ensuring cleanliness in guest areas.
• Supervise the prompt and courteous delivery of all food and beverage orders in Restaurants and Room Service to ensure complete guest satisfaction.
• Assist with serving, seating, and effective communication with the kitchen to ensure guest satisfaction.
• Motivate and train employees continuously.
• Open and close shifts in accordance with the Manager’s Checklist.
• Train, maintain, and implement all Red Sea Global Hospitality Service Standards.
• Perform revenue and check control procedures correctly during the shift.
• Ensure a safe and clean work environment for all employees and guests.
• Utilize necessary tools for managing shifts, including schedules, floor plans, reservations, and checks.
• Address potential issues such as staff call-outs or last-minute bookings.
• Remain on the floor during the shift to ensure adequate coverage.
• Ensure that high-quality products are being served.
• Maintain proper grooming and uniform standards.
• Plan and oversee an effective repair and maintenance program through work orders and inspections.
• Exercise station rotation to ensure fair distribution of stations.
• Supervise daily employee relations, including scheduling and time adjustments.
• Assist with employee performance as needed to guarantee guest satisfaction.
• Aid in establishing a successful training program for new and existing team members.
• Promote problem-solving among team members through effective training and empowerment.
• Establish effective communication with team members to build trust and respect.
• Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Red Sea Global Hospitality’s Guarantee of Fair Treatment Policy.
• Identify and suggest incentive programs, new concepts, and operational strategies.
• Perform any additional duties required for operational smoothness.

Qualifications and Requirements

• A minimum of 5 to 10 years of experience in a relevant role within the hospitality industry.

Required Skills

• Guest Satisfaction
• Team Environment
• Employee Performance Management
• Service Excellence
• Problem Solving
• Training and Development
• Effective Communication
• Revenue and Check Control Procedures
• Workplace Safety and Cleanliness
• Grooming and Uniform Standards
• Repair and Maintenance Program Oversight
• Employee Relations Management
• Incentive Program Development
• Operational Strategy Implementation

Work Environment and Location

This is a full-time role based in Tabuk, Saudi Arabia. Red Sea Global Hospitality is committed to providing opportunities for personal and professional development and fosters a supportive and inclusive work environment.

About the Role

Red Sea Global, through its subsidiary Red Sea Coastal Trading Company, is seeking a Manager - Warehouse Facilities & Operations Management. This role will oversee a new Central Distribution Centre in Umluj, Tabuk, Saudi Arabia, supporting the delivery of materials, equipment, and services for Red Sea Global's regenerative tourism projects. The position is responsible for ensuring a safe, compliant, and efficient environment for 24/7 supply chain operations, aligning with the company's commitment to efficiency, reliability, and environmental responsibility. The Red Sea Coastal Trading Company provides comprehensive supply chain management, including procurement support, transportation, inventory, warehouse management, and last-mile logistics, making this role critical for maintaining operational integrity and sustainability.

Key Responsibilities

• Oversee all hard and soft facilities management (FM) services at the Central Distribution Centre.
• Manage and monitor industrial air conditioning and climate control systems, including routine servicing and repairs.
• Ensure the maintenance, testing, and auditing of all Fire Fighting Systems, alarms, sprinklers, and suppression equipment to meet local regulatory codes.
• Coordinate preventative and corrective maintenance for building infrastructure, dock levelers, lighting, and backup power generators.
• Supervise external engineering contractors to ensure high-quality, timely repairs with minimal operational downtime.
• Manage the on-site cleaning team or third-party providers to maintain strict hygiene standards across the warehouse floor, offices, and welfare areas.
• Direct industrial, recyclable, and general waste streams, ensuring strict compliance with environmental regulations and corporate sustainability goals.
• Oversee routine monitoring and treatment programs for pest control tailored for large-scale logistics environments.
• Ensure safe access to loading bays, parking lots, and external perimeters through effective grounds maintenance.
• Serve as the primary point of contact for health, safety, and environmental (HSE) audits.
• Ensure all contractors complete risk assessments and method statements (RAMS) before commencing work.
• Maintain accurate records of statutory compliance certificates, building permits, and maintenance logs.
• Manage the site's annual FM operational budget (OpEx) and contribute to capital expenditure (CapEx) planning.
• Review contractor invoices, negotiate service level agreements (SLAs), and drive cost-saving initiatives.

Qualifications and Experience

Candidates should possess a minimum of 10 years of experience in Facilities Management, with a specific focus on large logistics centres, manufacturing hubs, or distribution warehouses. Proven experience in managing diverse teams of technical technicians and soft-service contractors is essential. The ability to respond promptly to site emergencies outside of standard working hours is also required.

Required Skills and Expertise

• Expertise in HVAC & AC Systems management and maintenance.
• Proficiency in Fire & Life Safety (FFS) systems and regulations.
• Strong capabilities in Asset Management for facilities.
• Effective Vendor Management skills.
• Experience in managing Janitorial & Cleaning services.
• Knowledge of Waste Management best practices and regulations.
• Competence in Pest Control strategies for industrial environments.
• Skills in Grounds Maintenance to ensure site accessibility and safety.
• Comprehensive understanding of Health, Safety, and Compliance requirements.
• Proficiency in Budget & Financial Control for operational and capital expenditures.
• A strong understanding of industrial HVAC systems.
• Knowledge of FFS Regulations.
• Familiarity with Automated Building Management Systems (BMS).
• Demonstrated Leadership qualities.
• Excellent Problem-Solving abilities.

Education and Additional Information

A Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required. Professional FM certifications such as ISO, IWFM, IFMA, or NEBOSH are highly desirable. This is a full-time position located in Umluj, Tabuk, Saudi Arabia.

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

• Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
• Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
• Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
• Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
• Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
• Coordinate with Housekeeping and other departments to maintain operational linen par levels.
• Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
• Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
• Maintain accurate uniform inventory records and support uniform issuance.
• Monitor garment lifespan and recommend replacement plans.
• Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
• Prepare departmental schedules and allocate duties based on business demands.
• Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
• Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
• Support colleague wellbeing and maintain positive working relationships across departments.
• Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
• Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
• Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
• Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
• Report maintenance issues promptly and follow up on corrective actions.
• Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
• Conduct regular linen and uniform inventory counts and assist in loss prevention.
• Support cost control initiatives while upholding quality service standards.
• Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
• Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
• Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
• Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
• Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
• Report for duty punctually in the correct uniform and name badge.
• Maintain a high standard of personal appearance and hygiene.
• Maintain positive working relationships with colleagues across all departments.
• Attend and contribute to departmental meetings and hotel initiatives.
• Fully support Hyatt and Miraval operational standards and brand requirements.
• Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Project a positive, calm, and mindful attitude at all times.
• Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
• A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
• At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
• Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
• Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple operational priorities effectively.
• Proficiency in MS Office is required.
• Experience with laundry inventory systems is an advantage.
• Ability to stand and walk for extended periods.
• Ability to lift and move laundry items and operational supplies as required.

Required Skills

• Laundry Operations Management
• Tailoring & Uniform Management
• Leadership and Team Development
• Colleague Engagement
• Quality Assurance and Control
• Inventory Management
• Cost Control
• Guest and Colleague Service Excellence
• Problem-solving
• Organizational Skills
• Communication Skills
• Interpersonal Skills
• MS Office Proficiency
• Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.

About the Role

Red Sea Global Hospitality is seeking a Director - Hospitality Engineering Operations to join its Technical Services department. Reporting to the Director – Hospitality Technical Services, this role is based in Tabuk, Saudi Arabia. The position is integral to the company's mission of leading responsible development and regenerative tourism, focusing on delivering exceptional guest experiences and fostering a collaborative work environment guided by core values of Respect, Responsibility, Passion, and Collaboration.

Role Overview

This role is responsible for overseeing the operational integrity, maintenance, and innovation of all technical systems across the company's portfolio, including HVAC, electrical, plumbing, and energy management. The Director will collaborate with cross-functional teams to ensure systems align with sustainability goals, regulatory standards, and guest satisfaction objectives. The position requires significant expertise in engineering management, problem-solving, and system optimization.

Key Responsibilities

• Manage engineering operations for all operating assets, including implementing preventive maintenance, equipment upgrades, and emergency repairs for critical infrastructure.
• Conduct regular hotel visits and inspections to ensure engineering standards and quality benchmarks are met, collaborating with General Managers and Directors of Engineering.
• Ensure operational processes are effective and generate monthly reports for the Director of Technical Services.
• Provide leadership to engineering teams on safety protocols and energy-efficient practices, and advise on annual appraisals for Directors of Engineering.
• Assist in developing annual Capital Expenditure (CAPEX) and Operational Expenditure (OPEX) budgets for operating and pre-opening assets, monitor expenses, and manage vendor contracts.
• Contribute to the development and financial planning of the Pre-Opening Budget (POB).
• Conduct annual audits of fire safety, electrical systems, water treatment facilities, and overall engineering operations efficiency.
• Drive energy and water conservation programs, including system retrofitting, renewable energy implementation, and carbon footprint tracking, performing quarterly utilities reviews.
• Lead responses to technical emergencies, develop contingency plans, and conduct regular drills.
• Oversee renovations, expansions, and new installations, ensuring timely delivery, quality control, and compliance with design specifications.

Qualifications and Requirements

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related field.
• A minimum of 10 years of experience in engineering operations, with at least 7 years in a cluster or group-level position managing multiple luxury or mixed-use assets.
• Certifications in Project Management (PMP) or LEEDs accreditation are advantageous.
• Demonstrated expertise in HVAC systems, electrical systems, and building automation systems, with familiarity with platforms such as Siemens and Honeywell.
• Proficiency in AutoCAD, CMMS software, and energy management tools, including ENERGY STAR Portfolio Manager.
• Strong understanding of sustainability practices and renewable energy systems.
• Ability to interpret technical drawings, schematics, and regulatory documentation.
• Excellent communication skills for liaison with stakeholders, vendors, and government agencies.

Work Environment and Location

This is a full-time position based in Tabuk, Saudi Arabia. Red Sea Global Hospitality offers opportunities for personal and professional development, a competitive compensation package, and benefits including exclusive perks, complimentary nights, and health insurance. The company fosters a supportive and inclusive work environment that values diversity and collaboration, with employee recognition programs in place. Red Sea Global Hospitality is committed to diversity and inclusion and provides reasonable adjustments throughout the recruitment process.

About the Role

Raffles & Fairmont The Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Cluster Director of Purchasing. This leadership role will oversee procurement operations for Raffles The Red Sea and Fairmont The Red Sea, located in Umluj, Tabuk. The position is instrumental in driving operational excellence, optimizing costs, and fostering robust vendor relationships, while upholding the standards of the Raffles and Fairmont brands.

Raffles The Red Sea is designed as a luxury hospitality destination, integrating Raffles' service with Red Sea Global's sustainability ethos. The cluster properties will feature 361 rooms, 11 dining concepts, and a spa. This role is critical in ensuring the supply of goods and services necessary for an ultra-luxury guest experience.

Key Responsibilities

• Develop and execute purchasing strategies and procurement plans for the cluster properties, aligning with organizational objectives and brand standards.
• Manage vendor relationships and negotiate contracts to secure competitive pricing, favorable terms, and reliable supply chain performance.
• Oversee inventory management and optimize stock levels across properties to minimize waste while ensuring product availability.
• Lead and mentor the purchasing team, fostering continuous improvement and professional development.
• Analyze spending patterns and market trends to identify cost-saving opportunities and implement process improvements.
• Ensure compliance with company policies, local regulations, and sustainability standards in all procurement activities.
• Collaborate with department heads and property managers to understand operational needs and deliver tailored purchasing solutions.
• Monitor key performance indicators and prepare detailed reports on procurement metrics, vendor performance, and budget utilization.
• Evaluate and onboard new suppliers while maintaining relationships with existing partners to ensure quality and reliability.
• Customize procurement processes to meet the unique requirements of luxury hospitality operations while maintaining efficiency.
• Contribute to project coordination, scheduling, and document control during the pre-opening stages of the properties.

Qualifications and Experience

• Minimum of 10 years of progressive experience in purchasing, procurement, or supply chain management, with a strong preference for experience within the hospitality or luxury sector.
• Proven experience managing procurement operations across multiple properties or within a cluster environment.
• Demonstrated experience in pre-opening phases of hospitality projects is essential.
• Strong analytical and negotiation skills with a proven ability to optimize costs without compromising quality.
• Proficiency with ERP systems, procurement software, and data analysis tools.
• Excellent leadership and team management capabilities with experience building and developing high-performing teams.
• Advanced knowledge of vendor management, contract negotiation, and supplier relationship management.
• Comprehensive understanding of luxury hospitality procurement, inventory management, and supply chain coordination.
• Strong organizational and time management skills with the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across all organizational levels.
• A detail-oriented mindset with a strong attention to accuracy and compliance.
• Knowledge of local Saudi Arabian market conditions and business practices is advantageous.
• Proficiency in Microsoft Office Suite and data analysis applications.
• An understanding of ultra-luxury guest expectations and brand alignment.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Required Skills

• Purchasing Strategies
• Procurement Plans
• Vendor Relationship Management
• Contract Negotiation
• Supply Chain Performance Optimization
• Inventory Management
• Cost Optimization
• Process Improvements
• Compliance with Company Policies and Local Regulations
• Sustainability Standards
• Procurement Metrics and Reporting
• Vendor Performance Analysis
• Budget Utilization
• Supplier Relationship Management
• Luxury Hospitality Procurement Practices
• Supply Chain Coordination
• ERP Systems and Procurement Software Proficiency
• Data Analysis Tools and Applications
• Leadership and Team Management
• Analytical and Negotiation Skills
• Organizational and Time Management
• Communication and Interpersonal Skills
• Detail Orientation
• Microsoft Office Suite Proficiency
• Project Coordination, Scheduling, and Document Control
• Proactive Approach, Ownership, and Accountability

Work Location and Type

This is a full-time position based in Umluj, Tabuk, Saudi Arabia, serving the Raffles & Fairmont The Red Sea cluster properties.

About the Role

Raffles & Fairmont The Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Director of Residence. This role is responsible for leading and overseeing all residential operations at the luxury resort destination in Umluj, Tabuk. The position requires delivering high-quality residential experiences while maintaining the service standards of the Raffles brand. The Director of Residence will drive operational efficiency, foster a culture of excellence, and ensure residents receive an exceptional lifestyle experience.

Raffles The Red Sea is designed as a refined and luxurious property, integrating Raffles' service with the natural environment and sustainability principles of Red Sea Global. The resort will feature 361 rooms, 11 dining concepts, an overwater restaurant, and a spa, catering to discerning travelers.

Key Responsibilities

• Oversee all residential operations, including housekeeping, maintenance, concierge services, and guest relations.
• Develop and implement strategies to improve resident satisfaction and loyalty.
• Lead, mentor, and motivate residential staff, promoting a culture of excellence and continuous improvement.
• Manage residential budgets, control costs, and optimize resource allocation while upholding service standards.
• Ensure compliance with operational policies, safety regulations, and Raffles brand standards.
• Monitor key performance indicators to drive operational excellence and identify areas for improvement.
• Cultivate strong relationships with residents, addressing concerns promptly.
• Collaborate with other departments to ensure seamless resident experiences.
• Implement quality assurance programs to meet and exceed guest expectations.
• Represent the residential division in strategic planning and organizational initiatives.
• Stay informed about luxury hospitality trends and best practices.
• Manage project coordination, scheduling, and document control during pre-opening phases.

Qualifications and Experience

• A minimum of 8 years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership role.
• Proven expertise in residential operations management or property management within ultra-luxury environments.
• A strong track record of leading high-performing teams and developing talent.
• Exceptional customer service orientation with a commitment to exceeding guest expectations.
• Understanding of ultra-luxury guest expectations and brand alignment.
• Experience in pre-opening operations is required.
• A proactive and anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.
• Preferred: Experience with Raffles properties or similar ultra-luxury resort brands.
• Preferred: Familiarity with the Middle Eastern hospitality market and cultural awareness.
• Preferred: Experience managing residential communities or mixed-use properties.
• Preferred: Relevant hospitality management certifications or professional designations.

Required Skills

• Residential Operations Management
• Property Management
• Team Leadership
• Customer Service Excellence
• Financial Acumen
• Communication and Interpersonal Skills
• Presentation Skills
• Strategic Thinking and Problem-Solving
• Knowledge of Luxury Hospitality Standards and Best Practices
• Property Management Systems and Hospitality Technology Platforms
• Project Coordination, Scheduling, and Document Control

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role involves overseeing operations within a luxury resort development.

Required Operations and Warehouse Administrator

Location: Taif

Tasks:

• Managing the warehouse and monitoring inventory.
• Periodic inventory of raw materials and products.
• Monitoring attendance and departure.
• Preparing daily reports.
• Monitoring the receipt and delivery of materials.
• Organizing employee files.

Requirements:

• Experience in warehouses or operations.
• Proficiency in Excel.
• Organized and accurate personality.
• Ability to take responsibility.

Salary:
To be determined after the interview.

About the Role

KAUST is seeking a KGSP Student Operations Lead to manage the comprehensive financial operations, budgeting, and student information systems for the King Abdullah Scholarship Program (KGSP). This role ensures the accurate and timely processing of all student financial matters, including allowances, deductions, and reimbursements, while overseeing program budgets and reconciliation. The position serves as a key liaison to VPAA central operations, third-party vendors, and university partners, guaranteeing operational support for KGSP students. The KGSP Student Operations Lead is crucial for maintaining compliance, efficiency, and the integrity of financial processes and student data management within the program.

This role supports the strategic objectives of the KGSP program by ensuring robust financial management and efficient student data systems. The successful candidate will be responsible for enhancing operational processes, maintaining data integrity, and fostering strong relationships with internal and external stakeholders.

Key Responsibilities

• Process and manage all student financial matters, including monthly allowances, deductions, and reimbursements.
• Review and update KGSP location allowances based on student university locations and enrichment assignments.
• Handle all payments to third parties, including university tuition and insurance providers.
• Develop quarterly and annual program budgets and provide monthly "Actuals vs. Budget" reconciliation reports.
• Develop financial forecasts and models to support strategic planning and decision-making for program leadership.
• Manage the central student information system for data management, document storage, and communication.
• Generate all required programmatic reports, such as Critical Issues, Master Student Data, and Attendance reports, for management review.
• Act as the primary operational liaison between the KGSP program, VPAA central operations, and external vendors.
• Continuously review and improve financial and data management processes to enhance efficiency, accuracy, and the overall student experience.
• Ensure all program financial activities and student data management comply with KAUST policies and relevant regulations.

Qualifications and Requirements

• Master's degree in Business Administration, Finance, Accounting, Information Systems, or a related field.
• A Bachelor's degree in a relevant field combined with significant equivalent professional experience may be considered.
• Minimum of 5-10 years of relevant professional experience.

Required Skills

• Advanced financial acumen, including budget management, financial reconciliation, and forecasting.
• Proficiency in managing databases or student information systems with a strong focus on data integrity.
• Strong analytical skills to interpret complex financial and programmatic data and produce actionable reports.
• Exceptional attention to detail in handling financial transactions and data entry.
• Effective stakeholder management and professional communication skills with students, internal departments, and external university partners.
• Proactive problem-solving abilities to address financial discrepancies, system issues, and operational bottlenecks.
• A continuous improvement mindset to streamline and optimize program operations.
• Demonstrated experience in developing and managing complex budgets and financial reporting.
• Proven expertise in managing information systems, databases, or CRM platforms for data management and reporting.
• Experience handling confidential student and financial data with a high degree of integrity and discretion.

Work Environment

This is a full-time position based in Thuwal, Makkah, Saudi Arabia, with KAUST. Experience in a higher education or international program environment is highly desirable.

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

• Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
• Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
• Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
• Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
• Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
• Coordinate with Housekeeping and other departments to maintain operational linen par levels.
• Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
• Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
• Maintain accurate uniform inventory records and support uniform issuance.
• Monitor garment lifespan and recommend replacement plans.
• Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
• Prepare departmental schedules and allocate duties based on business demands.
• Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
• Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
• Support colleague wellbeing and maintain positive working relationships across departments.
• Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
• Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
• Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
• Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
• Report maintenance issues promptly and follow up on corrective actions.
• Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
• Conduct regular linen and uniform inventory counts and assist in loss prevention.
• Support cost control initiatives while upholding quality service standards.
• Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
• Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
• Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
• Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
• Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
• Report for duty punctually in the correct uniform and name badge.
• Maintain a high standard of personal appearance and hygiene.
• Maintain positive working relationships with colleagues across all departments.
• Attend and contribute to departmental meetings and hotel initiatives.
• Fully support Hyatt and Miraval operational standards and brand requirements.
• Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Project a positive, calm, and mindful attitude at all times.
• Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
• A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
• At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
• Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
• Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple operational priorities effectively.
• Proficiency in MS Office is required.
• Experience with laundry inventory systems is an advantage.
• Ability to stand and walk for extended periods.
• Ability to lift and move laundry items and operational supplies as required.

Required Skills

• Laundry Operations Management
• Tailoring & Uniform Management
• Leadership and Team Development
• Colleague Engagement
• Quality Assurance and Control
• Inventory Management
• Cost Control
• Guest and Colleague Service Excellence
• Problem-solving
• Organizational Skills
• Communication Skills
• Interpersonal Skills
• MS Office Proficiency
• Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.

About the Role

Red Sea Global, through its subsidiary Red Sea Coastal Trading Company, is seeking a Manager - Warehouse Facilities & Operations Management. This role will oversee a new Central Distribution Centre in Umluj, Tabuk, Saudi Arabia, supporting the delivery of materials, equipment, and services for Red Sea Global's regenerative tourism projects. The position is responsible for ensuring a safe, compliant, and efficient environment for 24/7 supply chain operations, aligning with the company's commitment to efficiency, reliability, and environmental responsibility. The Red Sea Coastal Trading Company provides comprehensive supply chain management, including procurement support, transportation, inventory, warehouse management, and last-mile logistics, making this role critical for maintaining operational integrity and sustainability.

Key Responsibilities

• Oversee all hard and soft facilities management (FM) services at the Central Distribution Centre.
• Manage and monitor industrial air conditioning and climate control systems, including routine servicing and repairs.
• Ensure the maintenance, testing, and auditing of all Fire Fighting Systems, alarms, sprinklers, and suppression equipment to meet local regulatory codes.
• Coordinate preventative and corrective maintenance for building infrastructure, dock levelers, lighting, and backup power generators.
• Supervise external engineering contractors to ensure high-quality, timely repairs with minimal operational downtime.
• Manage the on-site cleaning team or third-party providers to maintain strict hygiene standards across the warehouse floor, offices, and welfare areas.
• Direct industrial, recyclable, and general waste streams, ensuring strict compliance with environmental regulations and corporate sustainability goals.
• Oversee routine monitoring and treatment programs for pest control tailored for large-scale logistics environments.
• Ensure safe access to loading bays, parking lots, and external perimeters through effective grounds maintenance.
• Serve as the primary point of contact for health, safety, and environmental (HSE) audits.
• Ensure all contractors complete risk assessments and method statements (RAMS) before commencing work.
• Maintain accurate records of statutory compliance certificates, building permits, and maintenance logs.
• Manage the site's annual FM operational budget (OpEx) and contribute to capital expenditure (CapEx) planning.
• Review contractor invoices, negotiate service level agreements (SLAs), and drive cost-saving initiatives.

Qualifications and Experience

Candidates should possess a minimum of 10 years of experience in Facilities Management, with a specific focus on large logistics centres, manufacturing hubs, or distribution warehouses. Proven experience in managing diverse teams of technical technicians and soft-service contractors is essential. The ability to respond promptly to site emergencies outside of standard working hours is also required.

Required Skills and Expertise

• Expertise in HVAC & AC Systems management and maintenance.
• Proficiency in Fire & Life Safety (FFS) systems and regulations.
• Strong capabilities in Asset Management for facilities.
• Effective Vendor Management skills.
• Experience in managing Janitorial & Cleaning services.
• Knowledge of Waste Management best practices and regulations.
• Competence in Pest Control strategies for industrial environments.
• Skills in Grounds Maintenance to ensure site accessibility and safety.
• Comprehensive understanding of Health, Safety, and Compliance requirements.
• Proficiency in Budget & Financial Control for operational and capital expenditures.
• A strong understanding of industrial HVAC systems.
• Knowledge of FFS Regulations.
• Familiarity with Automated Building Management Systems (BMS).
• Demonstrated Leadership qualities.
• Excellent Problem-Solving abilities.

Education and Additional Information

A Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required. Professional FM certifications such as ISO, IWFM, IFMA, or NEBOSH are highly desirable. This is a full-time position located in Umluj, Tabuk, Saudi Arabia.

About the Role

Raffles & Fairmont The Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Director of Residence. This role is responsible for leading and overseeing all residential operations at the luxury resort destination in Umluj, Tabuk. The position requires delivering high-quality residential experiences while maintaining the service standards of the Raffles brand. The Director of Residence will drive operational efficiency, foster a culture of excellence, and ensure residents receive an exceptional lifestyle experience.

Raffles The Red Sea is designed as a refined and luxurious property, integrating Raffles' service with the natural environment and sustainability principles of Red Sea Global. The resort will feature 361 rooms, 11 dining concepts, an overwater restaurant, and a spa, catering to discerning travelers.

Key Responsibilities

• Oversee all residential operations, including housekeeping, maintenance, concierge services, and guest relations.
• Develop and implement strategies to improve resident satisfaction and loyalty.
• Lead, mentor, and motivate residential staff, promoting a culture of excellence and continuous improvement.
• Manage residential budgets, control costs, and optimize resource allocation while upholding service standards.
• Ensure compliance with operational policies, safety regulations, and Raffles brand standards.
• Monitor key performance indicators to drive operational excellence and identify areas for improvement.
• Cultivate strong relationships with residents, addressing concerns promptly.
• Collaborate with other departments to ensure seamless resident experiences.
• Implement quality assurance programs to meet and exceed guest expectations.
• Represent the residential division in strategic planning and organizational initiatives.
• Stay informed about luxury hospitality trends and best practices.
• Manage project coordination, scheduling, and document control during pre-opening phases.

Qualifications and Experience

• A minimum of 8 years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership role.
• Proven expertise in residential operations management or property management within ultra-luxury environments.
• A strong track record of leading high-performing teams and developing talent.
• Exceptional customer service orientation with a commitment to exceeding guest expectations.
• Understanding of ultra-luxury guest expectations and brand alignment.
• Experience in pre-opening operations is required.
• A proactive and anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.
• Preferred: Experience with Raffles properties or similar ultra-luxury resort brands.
• Preferred: Familiarity with the Middle Eastern hospitality market and cultural awareness.
• Preferred: Experience managing residential communities or mixed-use properties.
• Preferred: Relevant hospitality management certifications or professional designations.

Required Skills

• Residential Operations Management
• Property Management
• Team Leadership
• Customer Service Excellence
• Financial Acumen
• Communication and Interpersonal Skills
• Presentation Skills
• Strategic Thinking and Problem-Solving
• Knowledge of Luxury Hospitality Standards and Best Practices
• Property Management Systems and Hospitality Technology Platforms
• Project Coordination, Scheduling, and Document Control

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role involves overseeing operations within a luxury resort development.