Safety Operations Manager Jobs in Saudi Arabia

We are looking for an outstanding administrative leader with experience in managing medical centers, capable of leading teams and achieving operational and financial goals while ensuring an exceptional patient experience.

About the Role:
The Branch Manager will oversee the daily operational activities of the medical center, lead the medical and administrative team, monitor performance and achieve operational and financial targets, ensure the provision of high-quality health services that achieve patient satisfaction, apply approved policies and procedures, submit periodic reports to senior management, and contribute to service development, improving the patient experience, and supporting the branch's growth and expansion plans.

Requirements:
• Bachelor's degree in Hospital Management, Business Administration, or a related field in health sciences.
• At least 5 years of experience in the health sector.
• At least 2 years of supervisory or managerial experience.
• Strong leadership and communication skills.
• Knowledge of health regulations and laws in the Kingdom.

Benefits:

 Competitive salary.
• Professional training and development.
• Growth and career advancement opportunities.

About the Role

Ten Lifestyle Group is seeking a Head of Service Delivery to join its team in Riyadh, Saudi Arabia. As a global leader in lifestyle management and concierge services, the company focuses on operational success, end-to-end service delivery, commercial performance, and member outcomes. Reporting to the Regional Director, this role is responsible for driving service excellence, fostering accountability and continuous improvement, and leading cross-functional teams. The position requires translating global strategies into regional priorities, balancing operational leadership with financial performance, customer experience, and scalable growth within the Saudi Arabian market.

Key Responsibilities

• Lead regional operational and commercial performance, ensuring strong customer, financial, and employee outcomes.
• Translate global strategy into actionable regional priorities and measurable objectives.
• Drive operational excellence through process improvements, efficiency enhancements, and effective risk management.
• Collaborate with regional and global stakeholders to implement policies and support sustainable business growth.
• Build, develop, and inspire high-performing teams through coaching and leadership development.
• Foster a culture of accountability, ownership, and continuous improvement.
• Develop leadership capability and establish succession pipelines for critical regional roles.
• Empower teams to deliver exceptional local service while aligning with global standards and strategy.
• Deliver exceptional customer service, ensuring high quality, consistency, and outstanding member experiences.
• Utilize data, insights, and member feedback to drive continuous improvement and enhance performance metrics.
• Embed a culture of service excellence and quality assurance across all operational teams.
• Proactively identify and address potential service risks to maintain high standards and achieve desired outcomes.

Qualifications and Requirements

• Proven success in a Head of Service Delivery or similar operational leadership role.
• In-depth knowledge of service-driven industries such as luxury, travel, hospitality, or concierge services, including B2B services.
• Fluency in both Arabic and English is essential.
• Demonstrated track record of delivering strong commercial and operational results through cross-functional leadership.
• Ability to manage complex stakeholder relationships across different functions, geographies, and cultures.
• Strong financial and analytical skills, with the capacity to interpret performance data and translate it into actionable plans.
• Proven ability to promote operational excellence and cultivate a high-performance culture.
• Experience in sales is required.
• Exceptional influencing and communication skills, both internally and externally.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM or other operational platforms.
• Previous management experience in luxury service, ultra/high-net-worth travel, or concierge sectors, including B2B services, is preferred.
• Experience leading operational transformation or large-scale efficiency programs is desirable.
• Experience in embedding automation and process enhancements into workflows is a plus.
• Strong change leadership skills, with a proven ability to navigate complex transitions effectively.

Required Skills

• Operational Leadership
• Service Delivery Management
• Commercial Acumen
• Financial Analysis
• Stakeholder Management
• Cross-functional Leadership
• Team Building and Development
• Service Excellence
• Quality Assurance
• Risk Management
• Process Improvement
• Sales
• Influencing and Communication
• Microsoft Office Suite (Excel, Word, PowerPoint)
• CRM/Operational Platforms
• Luxury Service Industry Knowledge
• Travel and Hospitality Expertise
• Concierge Services
• B2B Service Delivery
• Operational Transformation
• Efficiency Programs
• Automation and Process Enhancement
• Change Leadership

Work Environment and Location

This is a full-time, 100% on-site role located in Riyadh, Saudi Arabia. Ten Lifestyle Group fosters a dynamic work environment within an international team, offering development prospects in an agile, growing company with an inclusive culture that values diversity and collaboration.

About Ten Lifestyle Group

Ten Lifestyle Group is a global luxury concierge service committed to becoming the world's most trusted service company. The company supports High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients in organizing their leisure and luxury travel through a technology-enabled platform and the expertise of lifestyle managers. As a certified B Corp, Ten is dedicated to making a positive impact on society and the environment, promoting diverse perspectives, cultures, and experiences in an inclusive work environment.

About the Role

Sanabil Studio is a venture builder focused on transforming bold ideas into thriving businesses through industry expertise, technology, and startup acumen. We support ventures from inception to launch with seed funding and hands-on guidance. TradePay, a Sanabil Studio venture, is developing essential trade finance infrastructure for the Fast-Moving Consumer Goods (FMCG) sector in Saudi Arabia. The company aims to revolutionize supplier credit by replacing informal arrangements with structured, data-driven working capital solutions, empowering small merchants and mitigating credit risk for suppliers.

We are seeking a highly experienced Head of Operations to establish and lead TradePay's operational backbone. This role reports directly to the CEO and is critical for scaling operations. The position is located in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Design and build TradePay's end-to-end collections infrastructure and execution workflows.
• Manage repayment reminder strategies across various channels including SMS, WhatsApp, phone calls, and automated payment systems.
• Oversee outbound collections activities, including promise-to-pay tracking, escalation workflows, and coordination for legal recovery.
• Manage relationships with third-party collections partners and develop comprehensive collections dashboards and reporting.
• Oversee merchant onboarding operations, including the collection of Know Your Business (KYB)/Know Your Customer (KYC) documents, account activation, and maintenance of merchant operational records.
• Build and manage the merchant support function, addressing inquiries related to repayments, operational issues, complaints, and escalations.
• Design and manage dispute resolution workflows, coordinating with suppliers and merchants to resolve issues and maintain accurate audit trails.
• Oversee merchant repayment processing, payment reconciliation, settlement coordination, and the resolution of payment exceptions.
• Manage operational relationships with key stakeholders including FMCG suppliers, distributors, force automation providers, marketplaces, payment providers, collection agencies, and KYB/KYC providers.
• Produce daily collections reports, delinquency and aging reports, and operational Key Performance Indicator (KPI) dashboards.
• Develop scalable operational processes, Standard Operating Procedures (SOPs), and controls, and collaborate with Product and Engineering teams to automate manual workflows.

Qualifications and Requirements

• A minimum of 8 years of experience in fintech, lending, BNPL, payments, collections, customer operations, or financial services operations.
• Proven experience in building operational functions from scratch.
• Strong collections and customer servicing experience.
• Experience managing operational teams and third-party vendors.
• Strong analytical and reporting capabilities.
• Experience working within a startup or high-growth company environment.
• Experience within Saudi Arabia or the GCC region.

Required Skills

• Collections
• Customer Servicing
• Team Management
• Vendor Management
• Analytical Skills
• Reporting

Role Success and Growth

Success in this role will be measured by the establishment of a scalable collections infrastructure, the implementation of an automated reminder and collections engine, the operation of the merchant support function to defined Service Level Agreements (SLAs), the availability of real-time operational reporting and dashboards, fully controlled reconciliation and settlement processes, an operational dispute management framework, and achieving operational readiness for national scale. This position offers a clear growth path to Chief Operations Officer as TradePay expands its operational infrastructure across the region.

The hiring process includes an introductory recruiter conversation, a Founder interview, an operations case study and practical exercise, and reference checks.

About the Role

Motorola Solutions is looking for a specialized Service Delivery Manager to oversee the operational health and lifecycle support of customer systems. This vital role ensures consistent service delivery in line with contractual obligations, focusing on customer success and continuous quality improvement. The Service Delivery Manager acts as the primary interface between Motorola Solutions and its customers, fostering strong relationships and advocating for customer needs within the organization. This position is essential for managing and guiding specialized technical team leaders, including Incident Managers, Support and Operations teams, Upgrade and Deployment leads, KPI and Analytics Reporting leads, Drive Test leads, and Knowledge Transfer leads. The role is critical for the seamless operation of Mission Critical Push-to-Talk (MCPTT) applications and supports a 24/7 operational environment.

Key Tasks and Responsibilities

• Provide oversight of the operational health of customer systems from service delivery to lifecycle support.
• Ensure and manage internal and external resources for service delivery and maintain compliance with customer contractual obligations.
• Establish standard procedures to ensure consistent high service performance and monitor employee performance.
• Evaluate customer feedback to develop and implement quality improvement processes.
• Oversee the dedicated Upgrade and Deployment team responsible for implementing software patches, rollbacks, updates, and deployments across all lab and production systems.
• Guide the KPI and Analytics Reporting team to generate comprehensive system performance reports, Kodiak Analytic reports, and Drive Test reports to ensure service quality and compliance with Service Level Agreements (SLAs).
• Oversee the verification of change management, Wave mobile application acceptance testing, and drive test processes in coordination with third-party vendors.
• Manage the Knowledge Transfer lead to facilitate comprehensive user engagement, onboarding, fleet mapping, and ongoing customer training development.
• Collaborate closely with the Customer Success Manager (CSM), Incident Managers, and supporting functions (HR, Commercial, Procurement) to align strategic goals and ensure continuous service improvement.
• Facilitate customer success by adhering to global service delivery processes.
• Act as the key interface between Motorola Solutions and the customer.
• Lead the transition and transformation of project operations into managed services.
• Ensure that procedures and plans established for the customer align with organizational goals and are fully implemented to achieve service level objectives.
• Attend important meetings on behalf of the service delivery team or assign representatives.
• Provide recommendations for changes to technology or procedures for the customer.
• Prepare and present periodic reports to customer stakeholders.
• Analyze system performance and facilitate improvement recommendations.
• Propose new strategies to maintain or improve service delivery quality and reduce costs.
• Conduct regular research and attend seminars to learn improved service delivery procedures and processes.
• Collect data and information on customer satisfaction, inquiries, and complaints.
• Plan, manage, and execute customer meetings to present service delivery reports and improvements.
• Ensure permanent customer satisfaction and continuously collect data on customer satisfaction, inquiries, and complaints.
• Maintain a positive relationship with customers.
• Identify customer needs and ensure the service provider can meet them through an appropriate catalog of services.
• Act as a customer advocate within Motorola Solutions and represent Motorola Solutions to the customer.
• Support the customer in maximizing the benefits and outcomes of managed services.
• Conduct analysis of issues and problems.
• Lead escalation efforts across internal functional groups to resolve issues impacting service or customer business.
• Provide support regarding contractual obligations and SLAs.
• Educate service delivery team members on new plans and their impact on service delivery.
• Evaluate individual and team performance of team members.
• Organize and chair meetings with the service delivery team.
• Responsibility for training service delivery resources.
• Prepare and present reports on team performance and service delivery metrics.

Qualifications and Requirements

• Diploma or Degree in Engineering (Electrical) or a related discipline.
• ITIL v4 certification.
• High level of understanding of communication systems and IP networks.
• Minimum of 2 years of experience in project planning and transition to operations and maintenance phase.
• Minimum of 5 years of experience in managing a service delivery team, ideally with a focus on operations and maintenance.
• High-level experience in telecommunications or public safety.
• Excellent theoretical and practical problem-solving skills.
• Ability to work independently.
• Technical proficiency.
• The candidate will be subject to local Saudization requirements, which may require specific educational degrees related to the role to obtain a work permit.

Required Skills

• Communication Systems
• IP Networks
• Service Delivery Operations
• Customer Success
• Quality Improvement
• Change Management
• Performance Monitoring
• Reporting
• Analytics
• Knowledge Transfer
• User Engagement
• Training Development
• Cross-functional Collaboration
• Problem Solving
• Teamwork
• Planning
• Time Management
• Prioritization
• Multitasking
• Meeting Deadlines
• Customer Service
• Consulting
• Coordination
• ITIL v4
• Excellent communication skills (verbal, written, and presentation in both English and Arabic).
• Excellent customer service skills with a focus on complete customer satisfaction.
• Effective consulting and coordination skills.
• Good planning and time management skills.
• Ability to prioritize, multitask, and meet deadlines.
• Developed interpersonal and teamwork skills.

Additional Role Information

This role is a Service Delivery Manager position at Motorola Solutions Arabia, Inc., Saudi Branch, based in Riyadh, Saudi Arabia. The position requires 5-10 years of experience and is full-time. Travel may be required 25-50% of the time, with local transportation provided. This position is intended for experienced individuals.

About the Role

Remat Al-Riyadh Development Co. is seeking an experienced Manager for its Security Services department. This role is responsible for the comprehensive oversight of security operations, ensuring high standards of safety and security across all facilities. The position is full-time and based in Riyadh, Saudi Arabia.

Key Responsibilities

• Oversee and manage daily security operations, including the implementation and enforcement of access control procedures.
• Lead incident response protocols, ensuring swift and effective resolution of security breaches and emergencies.
• Conduct risk assessments and audits to identify potential security vulnerabilities and ensure compliance with safety and security standards.
• Manage, lead, and mentor security teams, providing training and performance monitoring.
• Coordinate with internal and external stakeholders, including contractors and government entities.
• Monitor key performance indicators (KPIs) related to security operations and incident management, implementing corrective actions for continuous improvement.
• Provide support for project activities throughout their lifecycle, including mobilization and commissioning, ensuring operational readiness from a security perspective.

Qualifications and Requirements

• A Bachelor's degree in Engineering, Quality and Safety, or a related field.
• A minimum of 8 years of experience in Project Management, PMO Methodologies, Data & Reporting, or other relevant fields.
• Proven experience in industrial security.
• Demonstrated expertise in operational risk management.
• Solid experience in general operations management.
• Proficiency in access control systems and procedures.
• Experience in incident response management.
• Skilled in conducting comprehensive risk assessments and audits.
• Knowledge of and adherence to safety and security standards.
• Experience in managing and leading teams.
• Ability to conduct training and monitor team performance.
• Strong stakeholder coordination skills.
• Experience in monitoring KPIs and implementing corrective actions.
• Familiarity with supporting project activities such as mobilization and commissioning.
• Experience with ensuring operational readiness.
• Knowledge of Project Management principles.
• Understanding of PMO Methodologies.
• Experience with Data & Reporting in a security context.

Required Skills

• Industrial Security
• Operational Risk Management
• Operations Management
• Access Control
• Incident Response
• Risk Assessments
• Auditing
• Safety Standards Compliance
• Security Standards Compliance
• Team Management
• Training and Development
• Performance Monitoring
• Stakeholder Coordination
• KPI Monitoring
• Corrective Actions Implementation
• Continuous Improvement
• Project Activities Support
• Mobilization
• Commissioning
• Operational Readiness
• Project Management
• PMO Methodologies
• Data & Reporting
• Fluency in English (written and spoken)
• Fluency in Arabic (written and spoken)

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in a relevant field, with a strong background in industrial security, operational risk management, and general operations.

Job Overview:

The e-commerce manager is responsible for managing and developing the online store and its associated digital channels, aiming to increase sales, improve customer experience, and enhance brand growth through effective operational and marketing strategies.

Tasks and Responsibilities:

• Manage and operate the online store and monitor its performance on a daily basis.
• Develop and implement plans and strategies aimed at increasing sales and achieving growth.
• Manage products and content, ensuring data, prices, and offers are continuously updated.
• Monitor digital marketing campaigns, analyze their results, and improve their performance.
• Manage social media accounts and continuously monitor their performance and growth.
• Supervise sales coming from social media channels, ensuring prompt customer responses and converting inquiries into actual sales.
• Follow up on messages, comments, and requests received through digital platforms and ensure a distinguished customer experience.
• Develop sales mechanisms through social media and improve conversion rates.
• Monitor performance indicators, analyze data, and extract necessary recommendations.
• Enhance user experience and increase the efficiency of the customer journey within the store.
• Follow up on orders, shipping, payments, customer service, and resolve operational issues.
• Manage promotional offers, loyalty programs, and seasonal campaigns.
• Coordinate with marketing, design, sales, and operations teams to achieve shared goals.
• Prepare periodic reports for management and submit development recommendations.

Required Qualifications:

• Experience in managing and operating online stores.
• Experience in managing social media accounts and turning them into effective sales channels.
• Good knowledge of digital marketing and managing advertising campaigns.
• Ability to analyze data and make decisions based on performance indicators.
• High organizational, managerial, and leadership skills.
• Proficiency in dealing with e-commerce systems and platforms.

Required Skills:

• Strategic planning.
• Project management and follow-up.
• Data analysis and report preparation.
• Managing digital content.
• Managing electronic sales and social media sales.
• Communication and coordination skills between different departments.
• Focus on improving customer experience and achieving sales targets.

Key Performance Indicators (KPIs):

• Growth in electronic sales.
• Growth in sales generated from social media accounts.
• Conversion rate from inquiries to sales.
• Average order value.
• Customer satisfaction rate.
• Repeat purchase rate.
• Customer response speed.
• Achieving sales and profitability targets.

Job Objective:

Lead and develop e-commerce business and manage digital sales channels, including the online store and social media accounts, to achieve the highest sales rates, enhance customer experience, and support brand growth

• And social media.
• Communication and coordination skills between different departments.
• Focus on improving customer experience and achieving sales targets.

Key Performance Indicators (KPIs):

• Growth in electronic sales.
• Growth in sales generated from social media accounts.
• Conversion rate from inquiries to sales.
• Average order value.
• Customer satisfaction rate.
• Repeat purchase rate.
• Customer response speed.
• Achieving sales and profitability targets.

Job Objective:

Lead and develop e-commerce business and manage digital sales channels, including the online store and social media accounts, to achieve the highest sales rates, enhance customer experience, and support brand growth

About the Role

Parsons Corporation is seeking an experienced Logistic Manager to join its team in Riyadh, Saudi Arabia. This full-time position is integral to managing and optimizing logistics operations for major infrastructure projects, particularly within sensitive environments such as airports. The Logistic Manager will ensure the efficient flow of materials, equipment, and personnel while upholding operational continuity, safety, and compliance.

Key Responsibilities

• Lead the development, implementation, and management of Construction Logistics Plans (CLPs), Material Delivery Plans, and Site Logistics Strategies.
• Establish comprehensive logistics procedures for material handling, storage, transportation, and distribution across the project.
• Coordinate logistics requirements to effectively support construction activities while minimizing disruption to airport operations.
• Monitor logistics performance, identify opportunities for process optimization, and drive operational efficiency improvements.
• Ensure all logistics activities align with project schedules, operational constraints, and diverse stakeholder requirements.
• Develop and manage Traffic Management Plans (TMPs) for both airside and landside operations.
• Coordinate vehicle movements, access routes, temporary diversions, haul roads, and delivery schedules to ensure smooth operations.
• Review and approve contractor traffic management proposals and logistics methodologies to ensure compliance and effectiveness.
• Ensure the safe and efficient movement of construction traffic while maintaining airport operational continuity.
• Coordinate road closures, temporary access arrangements, and traffic control measures with relevant authorities.
• Oversee day-to-day logistics operations across the project site, including laydown areas, staging zones, material storage facilities, and logistics compounds.
• Coordinate crane operations, heavy lifting activities, abnormal load deliveries, and plant movements.
• Monitor contractor compliance with approved logistics plans and site logistics procedures.
• Support construction sequencing and phasing activities to ensure efficient project delivery.
• Serve as the primary focal point for logistics coordination between contractors, consultants, airport authorities, utility providers, and government agencies.
• Lead logistics coordination meetings and multidisciplinary planning workshops to foster collaboration.
• Manage interfaces between multiple work packages, contractors, and operational stakeholders to prevent conflicts.
• Ensure all logistics activities are properly coordinated to avoid conflicts and disruptions.
• Support project teams in resolving logistics-related constraints and interface issues.
• Coordinate logistics activities within an operational airport environment, maintaining stringent safety and security requirements.
• Ensure compliance with airport operational procedures, access control requirements, and aviation regulations.
• Coordinate airside access permits, security clearances, and restricted area operations.
• Work closely with airport operations teams to minimize impacts on passengers, airlines, and airport services.
• Support operational readiness and airport transition planning activities.
• Collaborate with project controls and construction teams to align logistics activities with project schedules.
• Review contractor construction methodologies and logistics sequencing plans.
• Identify potential logistics risks and develop effective mitigation strategies.
• Support recovery planning and the implementation of corrective actions when required.
• Monitor logistics-related milestones and key performance indicators (KPIs).
• Promote a strong safety culture across all logistics and traffic management activities.
• Ensure compliance with project HSE requirements, airport safety regulations, and industry best practices.
• Review logistics risk assessments, method statements, and emergency response procedures.
• Monitor contractor compliance with approved safety and environmental requirements.
• Support incident investigations and the implementation of corrective actions.
• Ensure logistics operations comply with project specifications, contractual requirements, and regulatory standards.
• Participate in audits, inspections, and quality reviews.
• Monitor contractor adherence to approved logistics procedures and management plans.
• Support continuous improvement initiatives and the implementation of best practices.
• Maintain accurate records of logistics activities, inspections, approvals, and performance metrics.
• Prepare comprehensive logistics reports, dashboards, performance metrics, and management presentations.
• Monitor and report logistics risks, constraints, and mitigation actions.
• Maintain records of permits, approvals, logistics plans, and stakeholder coordination activities.
• Provide regular updates to project management on logistics performance and operational readiness.
• Support project closeout activities and asset handover requirements.

Qualifications and Requirements

• Bachelor's Degree in Civil Engineering, Construction Management, Logistics Management, Supply Chain Management, or a related discipline.
• Minimum of 15 years of experience in logistics management, construction logistics, and traffic management.
• Proven experience on major airport, aviation, transportation, rail, metro, or large-scale infrastructure projects.
• Strong experience in construction logistics planning, traffic management, material movement, and stakeholder coordination.
• Experience managing multiple contractors and complex project interfaces.
• Strong knowledge of Construction Logistics Plans (CLP), Traffic Management Plans (TMP), and logistics best practices.
• Thorough understanding of airport operations, airside and landside logistics requirements.
• Strong knowledge of construction sequencing, material handling, and site logistics management.
• Excellent stakeholder management and coordination capabilities.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced project environment.

Required Skills and Expertise

• Construction Logistics Plans (CLPs), Material Delivery Plans, Site Logistics Strategies
• Material Handling, Storage, Transportation, Distribution
• Traffic Management Plans (TMPs), Airside Operations, Landside Operations
• Vehicle Movements, Access Routes, Temporary Diversions, Haul Roads, Delivery Schedules
• Contractor Traffic Management Proposals, Logistics Methodologies
• Construction Traffic Management, Airport Operational Continuity
• Road Closures, Temporary Access Arrangements, Traffic Control Measures
• Laydown Areas, Staging Zones, Material Storage Facilities, Logistics Compounds
• Crane Operations, Heavy Lifting Activities, Abnormal Load Deliveries, Plant Movements
• Contractor Compliance, Construction Sequencing, Project Phasing
• Stakeholder Coordination, Contractor Coordination, Consultant Coordination, Airport Authorities Coordination, Utility Providers Coordination, Government Agencies Coordination
• Logistics Coordination Meetings, Multidisciplinary Planning Workshops
• Work Package Interfaces, Operational Stakeholder Management
• Conflict Avoidance, Disruption Minimization
• Logistics-Related Constraints Resolution, Interface Issues Resolution
• Airport Operations Coordination, Safety Requirements, Security Requirements
• Airport Operational Procedures, Access Control Requirements, Aviation Regulations
• Airside Access Permits, Security Clearances, Restricted Area Operations
• Airport Operations Teams Coordination, Passenger Impact Minimization, Airline Impact Minimization, Airport Services Impact Minimization
• Operational Readiness, Airport Transition Planning
• Project Controls Collaboration, Construction Teams Collaboration, Project Schedules Alignment
• Contractor Construction Methodologies Review, Logistics Sequencing Plans Review
• Logistics Risk Identification, Mitigation Strategies Development
• Recovery Planning Support, Corrective Actions Implementation
• Logistics-Related Milestones Monitoring, Key Performance Indicators (KPIs) Monitoring
• Safety Culture Promotion, HSE Requirements Compliance, Airport Safety Regulations Compliance, Industry Best Practices
• Logistics Risk Assessments Review, Method Statements Review, Emergency Response Procedures Review
• Incident Investigations Support, Corrective Actions Implementation Support
• Project Specifications Compliance, Contractual Requirements Compliance, Regulatory Standards Compliance
• Audits Participation, Inspections Participation, Quality Reviews Participation
• Continuous Improvement Initiatives, Best Practices Implementation
• Record Keeping, Logistics Reports Preparation, Dashboards Preparation, Performance Metrics Preparation, Management Presentations Preparation
• Logistics Risks Monitoring, Logistics Constraints Monitoring, Mitigation Actions Monitoring
• Permits Records Maintenance, Approvals Records Maintenance, Logistics Plans Records Maintenance, Stakeholder Coordination Activities Records Maintenance
• Project Management Updates, Operational Readiness Updates
• Project Closeout Activities Support, Asset Handover Requirements Support
• Airport Projects Experience, Aviation Projects Experience, Transportation Projects Experience, Rail Projects Experience, Metro Projects Experience, Large-Scale Infrastructure Projects Experience
• Material Movement, Site Logistics Management
• Logistics Planning Software, Scheduling Tools, Project Management Systems
• Managing Multiple Priorities, Fast-Paced Project Environment Adaptability
• Logistics, Supply Chain, Project Management, Construction Management Certifications
• International Airport Development, Airport Expansion Projects Experience
• Knowledge of ICAO, IATA, Airport Operational Requirements, Aviation Industry Standards
• Experience working under FIDIC or similar international contract frameworks
• Familiarity with BIM-based Logistics Planning and Digital Construction Management Platforms
• Experience supporting Design-Build, EPC, PMCM, or Program Management delivery models
• Strong Authority Liaison and Stakeholder Engagement experience
• Experience managing logistics operations in live operational environments

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. A Master's Degree is considered an advantage. Professional certifications in Logistics, Supply Chain, Project Management, or Construction Management are desired. Experience working within operational airport environments is highly desirable.

About the Role

SAP is seeking a Head of Revenue Operations MEA North to join its Go-to-Market Operations team. Reporting to the Office of the CEO's Strategy & Operations organization, this role is responsible for the planning, delivery, and execution of complex business operations processes across the customer lifecycle within the MEA North region. The position will drive innovation, consistency, automation, and simplicity in business operations to ensure world-class field revenue operations aligned with business goals, financial objectives, strategic imperatives, and organizational requirements. This role champions the MEA NORTH region in alignment with the Regional Operational Excellence Framework, overall Transformation strategy, and go-to-market evolution, establishing an execution playbook and supporting practices across all functions, channels, and business units to foster a Cloud-centric operations culture.

SAP fosters a culture of continuous learning, skill growth, and well-being, impacting over 20 industries and 80% of global commerce. This role offers challenging yet meaningful work within a supportive environment.

Key Responsibilities

• Lead the MEA NORTH Revenue Operations teams, providing comprehensive support across all phases of the Customer journey.
• Drive Revenue Operations practices, cadences, and KPIs across the ONE Customer Value Journey.
• Provide critical insights to business and leadership on Operational KPIs, including Coverage, Quota allocation & Attainment, Productivity, and Forecast Accuracy.
• Develop and deploy corrective measures and best practices to meet and exceed KPI targets, contributing to the evolution of Cloud metrics and business goals.
• Inspire and guide organizational excellence, driving next-generation practices, processes, and KPIs to deliver Customer Lifetime Value in the cloud, aligned with regional guidelines.
• Serve as a thought leader, proposing continuous innovation and optimization of the business operation function and driving organizational excellence at the MEA NORTH level, sharing best practices regionally and globally.
• Act as a credible spokesperson for CS business operations initiatives within MEA NORTH.
• Leverage innovative thinking with pragmatic execution to deliver world-class Cloud-centric operations across all phases of the Customer journey.

Qualifications and Requirements

• Proven experience managing complex businesses and functions with a structured set of initiatives and programs.
• A track record of translating transformations and strategy into executable deliverables and pragmatic operational outcomes that deliver measurable business success.
• Demonstrated expert ability and readiness to lead in businesses/functions requiring high degrees of complex cross-organizational interaction and collaboration under aggressive timelines and significant market pressure.
• Demonstrated track record leading customer-facing, sales, services, support, or business operations organizations; global sales, services, support, or customer engagement leadership is desired.
• Ability to successfully collaborate across cultures and demonstrate accountability.
• Experience in driving operational innovation based on new CLTV models, with a deep understanding of the customer and organizational landscape, as well as internal and external business factors.
• Possess a positive internal and external brand, be well-networked, and well-positioned within MEA NORTH.
• Proficiency in Excel, data-driven tools, SAC, and data analysis.
• Experience in communicating with C-level executives.
• Sales experience, including forecasting, business and strategic planning, and performance management, is a plus.

Required Skills

• Leadership and Vision
• Transformation and Strategy Execution
• Organizational and Operational Complexity Management
• Cross-Organizational Interaction and Collaboration
• Business Performance Management
• Customer-facing Operations (Sales, Services, Support, Customer Engagement)
• Accountability and Cross-Cultural Experience
• Innovation and Continuous Improvement
• Brand Development and Networking
• Data Analysis and Proficiency in Excel, SAC
• C-level Communication
• Sales Acumen (Forecasting, Business Planning, Strategic Planning, Performance Management)
• Adaptability and Flexibility under Pressure
• Emotional Intelligence
• Clear Written and Spoken Communication
• Prioritizing Customer Needs
• Developing Leaders and Promoting Inclusion
• Teamwork and Execution Excellence
• Integrity, Ethics, Transparency, and Trust Building
• Valuing Diversity
• Optimism

Work Environment and Details

This is a full-time, regular position with SAP, based in Riyadh. The role is classified as Management, with expected travel between 0-10%. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities.

• Support and improve the KONE safety management system for workers, users, and third parties.
• Encourage a culture of safety and serve as a model of safety practices.
• Manage safety documentation and participate in safety committees.
• Provide professional advice and support on safety matters.
• Implement projects to enhance safety across operations.
• Monitor safety risk management processes and support change management initiatives.
• Collect and report on safety data and assist in safety audits and investigations.
• Develop and promote safety competencies within the workforce.

• Bachelor’s degree in engineering.
• Minimum of 5 years experience in safety within elevators, construction, or related fields.
• NEBOSH and IOSH certificates are required.
• Fluency in English and Arabic.
• Strong organizational and communication skills.

About the Role

Nestlé Waters KSA is seeking a National Logistics Manager to oversee and optimize national logistics operations. This role is based at the Almanhal Water Factory in the Riyadh Industrial Area. The position is responsible for the strategic planning, coordination, and execution of warehousing, inventory management, and transportation across Saudi Arabia. The National Logistics Manager will contribute to the company's supply chain excellence by ensuring the efficient and compliant flow of raw materials, packaging, and finished goods.

As a member of the Supply Chain department, the National Logistics Manager will lead and develop a team of warehouse staff and logistics specialists. This position offers an opportunity to drive operational improvements and implement best practices.

Key Responsibilities

• Direct and oversee all national warehouse operations across all depots, ensuring consistent standards for raw materials, packaging, and finished goods.
• Lead the implementation and enforcement of HSE (Health, Safety, and Environment) and internal control policies across all warehouse sites, ensuring compliance with legal and corporate safety standards.
• Ensure all storage, handling, and material-movement practices comply with food safety, quality, and regulatory requirements, and that products are transported efficiently with high standards.
• Continuously monitor the effectiveness of warehouse operations strategies aimed at reducing operating costs and improving quality control procedures.
• Lead, develop, and motivate the national warehouse team, building capability by identifying competency gaps and implementing targeted development plans.
• Plan, coordinate, and monitor logistics operations, including warehousing, inventory, and transportation.
• Supervise a team of warehouse staff and other logistics specialists.
• Manage and optimize supply chain processes to enhance efficiency and reduce costs.

Qualifications and Requirements

• University degree in Engineering.
• A minimum of 8 years of experience as a Logistics Manager.
• Strong knowledge of warehousing Key Performance Indicators (KPIs).
• Proven experience working with 3PL (Third-Party Logistics) providers.
• Background in the FMCG (Fast-Moving Consumer Goods) industry.

Required Skills

• Warehousing
• Inventory Management
• Transportation Management
• Supply Chain Management
• HSE Policies and Implementation
• Food Safety Standards
• Quality Control Procedures
• Excellent Communication Skills
• 3PL (Third-Party Logistics) Operations
• FMCG Industry Expertise

Work Environment and Details

This is a full-time position. The role is located in Riyadh, Saudi Arabia. The required experience for this position is between 5-10 years.

Nestlé Waters offers opportunities for career development within a culture of respect, diversity, equity, and inclusion. You will be part of an international environment that supports learning and growth, representing globally trusted brands with local impact.

• Support the implementation and maintenance of KONE's safety management system.
• Cultivate a culture that actively cares for safety and acts as a role model.
• Compile and improve safety documentation in collaboration with the unit safety team.
• Participate in unit safety committee and safety forums, providing professional advice on safety matters.
• Monitor and enhance safety risk management processes and undertake safety audits.
• Develop and support training programs to enhance safety competence.

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

• Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
• Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
• Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
• Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
• Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
• Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
• Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
• Manage budgeting and ensure compliance with all relevant regulations and company policies.
• Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

• A Bachelor's degree is required; a Master's degree is highly favored.
• A degree in hospitality management is preferred.
• A minimum of 5 years of experience as an operations manager in a business center.
• At least 5 years of experience in operations management within Saudi Arabia.
• A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

• Leadership and Team Leadership
• Operations Management
• Staff Management
• Sales Strategy Development and Execution
• Data Analysis and Reporting
• Customer Service Excellence
• Budgeting and Financial Management
• Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

About the Role

Parsons Corporation is seeking a Construction Manager to join our team in Riyadh, Saudi Arabia. This role is central to managing construction activities across various projects, ensuring effective coordination with the Project Management Office (PMO). The Construction Manager will align operations, procurement, and engineering with program metrics, budgets, and schedules.

Key Responsibilities

• Direct the overall planning of construction activities, identifying critical milestones and project priorities in coordination with PMO schedules.
• Determine budget estimates, project controls, and staffing requirements for the defined scope of work.
• Manage the assignment and efficiency of manpower, materials, equipment, and subcontractors to maximize productivity and meet budget goals.
• Establish clear assignments for Construction Superintendents across various work areas, monitor field progress, and implement corrective actions as needed.
• Conduct performance evaluations for field personnel and recommend adjustments to team resources.
• Prevent project delays by proactively identifying potential risks and executing mitigation strategies.
• Enforce sound construction practices to attain required quality control at maximum efficiency and minimum cost.
• Prepare periodic reports summarizing progress, budget variances, and field metrics for PMO leadership and clients.
• Ensure the effective implementation of all company, PMO, and client policies, including labor relations guidelines.
• Serve as the primary on-site contact for client representatives, subcontractors, and government officials to maintain community relations.

Qualifications and Requirements

• Bachelor's Degree in a construction-related field or equivalent construction-related work experience.
• A minimum of 15 years of experience in field construction, with a strong background in large civil, structural, or industrial projects.
• Direct experience integrating field construction operations with Project Management Office (PMO) reporting, scheduling, and tracking systems.
• Willingness to relocate to construction site locations as required by project needs.

Required Skills

• Construction Management
• Project Planning
• Budgeting and Project Controls
• Staffing and Manpower Management
• Materials and Equipment Management
• Subcontractor Management
• Risk Management
• Quality Control
• Reporting and Performance Metrics
• Policy Implementation
• Client Relations and Communication
• Leadership
• Comprehensive knowledge of construction-related processes, installation techniques, and standard industry practices.
• Proven leadership and management capability over diverse field crews, technical teams, and subcontractors.
• Excellent written and oral communication skills to interface effectively with senior executives and clients.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. Relocation to construction site locations may be required as per project needs.

About the Role

MEMF Electrical Industries Co., the industrial arm of KFB Holding Group, is seeking an experienced Production Manager to oversee its advanced manufacturing facilities in Riyadh. This role is critical for supporting Saudi Arabia's power infrastructure by ensuring the efficient, safe, and high-quality production of a wide range of electrical products. These include smart energy meters, circuit breakers, instrument transformers, switchgear solutions, distribution and power transformers, and FRP meter boxes & feeder pillars. The Production Manager will drive operational excellence and contribute to the company's mission of delivering internationally type-tested products, supported by strong engineering expertise and certified quality systems (ISO 9001 & ISO 45001). This full-time position offers a leadership opportunity within a growing manufacturing organization.

Key Responsibilities

• Lead and manage all production activities to ensure efficient, safe, and cost-effective manufacturing operations.
• Develop and implement production plans to meet customer requirements and delivery schedules.
• Monitor production performance, capacity utilization, productivity, and operational efficiency.
• Ensure strict compliance with quality standards, technical specifications, and established manufacturing procedures.
• Coordinate effectively with Engineering, Quality, Supply Chain, Maintenance, and Sales departments to achieve overarching operational objectives.
• Drive continuous improvement initiatives aimed at enhancing productivity, reducing waste, and optimizing manufacturing processes.
• Manage production budgets, labor utilization, and resource allocation.
• Ensure comprehensive compliance with all health, safety, and environmental regulations across production areas.
• Lead, coach, and develop production teams, fostering a high-performance culture.
• Monitor key performance indicators (KPIs) and prepare detailed operational reports for senior management.
• Support new product introductions and contribute to manufacturing process improvements.
• Oversee production scheduling, inventory control, and material flow to minimize downtime and maximize efficiency.

Qualifications and Requirements

• Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, or a closely related field.
• A minimum of 10 to 15 years of progressive experience in manufacturing operations.
• Significant experience specifically within the power transformer industry is essential.
• A minimum of 5 years in a dedicated leadership or production management role.
• Strong knowledge of power transformer manufacturing processes, production planning, and quality systems.
• Proven experience in managing large production teams within an industrial manufacturing environment.
• A solid understanding of Lean Manufacturing, Continuous Improvement, and Operational Excellence principles.
• Excellent problem-solving, leadership, and decision-making skills.
• Strong knowledge of HSE standards and industrial best practices.
• Proficiency in ERP systems and Microsoft Office applications.

Required Skills

• Production Management
• Efficient, Safe, and Cost-Effective Manufacturing Operations
• Production Planning and Scheduling
• Customer Requirement Fulfillment
• Delivery Schedule Adherence
• Production Performance Monitoring
• Capacity Utilization
• Productivity Enhancement
• Operational Efficiency Optimization
• Quality Standards Compliance
• Technical Specification Adherence
• Manufacturing Procedure Implementation
• Cross-Departmental Coordination
• Continuous Improvement Initiatives
• Waste Reduction
• Process Optimization
• Production Budget Management
• Labor Utilization
• Resource Allocation
• Health, Safety, and Environmental (HSE) Regulations Compliance
• Team Leadership and Development
• Key Performance Indicator (KPI) Tracking
• Operational Reporting
• New Product Introduction Support
• Manufacturing Process Improvement
• Lean Manufacturing Principles
• Six Sigma Methodologies
• Operational Excellence Methodologies
• Inventory Control
• Material Flow Management
• Downtime Minimization
• Efficiency Maximization
• Power Transformer Manufacturing Processes
• Production Planning Systems
• Quality Systems Management
• Large Team Management
• Problem-Solving
• Decision-Making
• HSE Standards Application
• Industrial Best Practices
• ERP System Proficiency
• Microsoft Office Suite Proficiency

Work Environment and Location

This is a full-time position based in Al Kharj, Riyadh, Saudi Arabia. MEMF Electrical Industries Co. operates within an industrial manufacturing environment. The role requires a minimum of 10 years of experience in manufacturing operations, with at least 5 years in a leadership capacity.

About the Spa Manager Role

Hilton is seeking a dedicated Spa Manager to oversee daily spa operations in Saudi Arabia. This role is key to delivering memorable spa services and enhancing the guest experience. The Spa Manager will ensure high standards of service, operational efficiency, and team development within the spa environment, contributing to Hilton's commitment to hospitality.

Key Responsibilities

• Oversee daily spa operations, including guest service, product quality, inventory, systems, and departmental budgets.
• Maximize revenue through the development of spa menus and the implementation of marketing and merchandising strategies.
• Maintain spa facilities, ensuring all areas and equipment are clean and in excellent working order.
• Enhance guest satisfaction by monitoring service trends, responding to feedback, and implementing improvements.
• Develop the spa team through supervision, coaching, and mentoring, including performance evaluations and professional development.
• Ensure compliance with all health, safety, and sanitation regulations.

Required Qualifications and Experience

Candidates should possess a passion for hospitality and demonstrate strong integrity. The role requires leadership qualities, a belief in teamwork, and a strong sense of ownership and accountability, with a focus on timely execution.

• 5-10 years of relevant experience.

Essential Skills

• Guest service
• Product quality management
• Inventory management
• Systems management
• Budget management
• Revenue maximization
• Marketing and merchandising strategies
• Facility maintenance
• Guest satisfaction enhancement
• Team supervision, coaching, and mentoring
• Performance evaluation
• Professional development facilitation
• Compliance with health, safety, and sanitation standards
• Overall hospitality expertise

Work Context

This is a full-time position based in Saudi Arabia. The role is part of Hilton's global hospitality network, known for its award-winning workplace culture that values both guest satisfaction and team member well-being.