About the Role
Tastepoint by IFF, a global leader in flavors, fragrances, food ingredients, and health & biosciences, is seeking a Saudi National to join our team as an Account Executive in Riyadh, KSA. This role is a key part of our Taste division, which focuses on creating unique, technology-enabled flavor designs that shape food and beverage brands, influence industry trends, and contribute to market success. You will be part of a strategic and agile team dedicated to achieving high standards and making a significant impact.
As an Account Executive, your responsibilities will include managing customer relationships, processing orders, addressing inquiries and complaints, and ensuring accurate documentation of customer interactions. This position offers an opportunity for individuals looking to advance their careers in sales and product development within a dynamic, global organization.
Key Responsibilities
- Receive and process customer orders, inquiries, and complaints related to products.
- Maintain ongoing relationships with a select portfolio of customers and internal sales staff.
- Develop in-depth knowledge of specific market dynamics, customer environments, strategies, brands, and consumer behaviors using available resources.
- Build and nurture relationships with key customer decision-makers and influencers through regular meetings.
- Develop a comprehensive understanding of customer decision-making criteria.
- Accurately and promptly document customer visits and insights gathered.
- Communicate client supply chain objectives, processes, organizational structures, and performance metrics.
- Consult with customer service on critical customer supply issues and collaborate on communication and implementation plans, seeking support from line management for complex challenges.
- Propose optimal working capital management strategies, including payment term agreements and regular review of Accounts Receivable (AR) status, intervening as necessary.
- Qualify business opportunities in collaboration with the Innovation, Creation, and Design (IC&D) team and Cost to Serve guidelines, with support from line management.
- Promote the company's range of products and solutions.
- Provide detailed project insights from both customer and internal perspectives to the team to clearly define brief parameters and ensure accurate capture in the Project Management system.
Qualifications and Requirements
- Bachelor's degree, preferably in Business, Marketing, Sciences, or Engineering.
- Ability to understand basic financial concepts and processes, including pricing, margin, and forecasting.
- Demonstrated curiosity and passion for sales, product development, consumer insights, and market understanding.
- Basic fragrance knowledge and olfactive skills are advantageous. Where applicable, a basic understanding of skin science and biology is beneficial.
- A minimum of 1 to 3 years of experience in sales, sales service, product development, account planning, or marketing, preferably within the fragrance, cosmetics, FMCG, flavors, chemical, or ingredients industries.
Required Skills
- Strong communication and negotiation skills.
- Effective presentation skills.
- Ability to collaborate effectively with internal and external teams.
- Self-driven with a proven track record of delivering results.
- Demonstrated teamwork and collaborative spirit.
- Digital proficiency and the ability to leverage online resources.
- Understanding of consumer behavior and market dynamics.
- Basic understanding of product development processes.
- Sales service and account planning capabilities.
- Marketing acumen.
- Fragrance knowledge and olfactive abilities.
- Familiarity with skin science and biology (where applicable).
Work Environment and Location
This is a full-time position based in Riyadh, KSA. There is potential for engagement in Al Khobar, Eastern Province. Tastepoint by IFF is committed to fostering an inclusive workplace where diversity is celebrated, and all colleagues are encouraged to bring their authentic selves to work.
