Join our team as an IT Technician!In this crucial role at EnergyTech, you will provide essential technical support, ensuring that all IT equipment is operating at optimal levels and assisting colleagues with technology needs.
Key Responsibilities:- Technical Support: Deliver first-line support for hardware, software, and network issues. Respond to service desk tickets, troubleshoot problems, and ensure timely resolutions.
- Hardware & Software Maintenance: Install, configure, and maintain IT equipment. Regularly update software applications and manage IT asset inventory.
- Network Support: Maintain local area networks (LAN) and monitor network performance.
- System Administration Support: Create and manage user accounts and access controls while ensuring compliance with IT policies.
- IT Projects Support: Assist in deploying new systems, support training sessions, and develop internal knowledge resources.
Qualifications:- Education: Diploma in Information Technology, Computer Science, or a related field.
- Experience: 1 to 3 years in a similar role.
Skills Required:- Technical Skills: Basic knowledge of hardware, software, and network systems.
- Problem-Solving: Proficient in troubleshooting technical issues.
- Customer Service: Strong interpersonal skills to support end-users effectively.
- Time Management: Ability to manage multiple tasks efficiently.
- Adaptability: Willingness to learn and adapt to new technologies.
