Join Bupa Arabia as a Call Center Agent!As part of our commitment to providing exceptional customer service, we are seeking dedicated individuals to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive accurate and timely information.
Key Responsibilities:- Provide high-quality customer service and professional communication at all times.
- Maintain thorough knowledge about Bupa Arabia products, services, and network to assist customers with queries confidently.
- Identify recurring problems and direct relevant information for prompt corrective actions.
- Use and interpret various systems for preauthorizations, claims research, and provider network status.
- Ensure customer satisfaction by competently handling complaints and resolving issues efficiently.
Required Skills:- Experience in customer service or call center operations.
- Proficient in using personal computers and navigating software applications.
- Ability to multitask in a fast-paced environment while maintaining a calm demeanor.
- Strong troubleshooting and analytical skills.
- Excellent follow-up skills and conflict resolution abilities.
Full-time Call center agent Jobs for Students for Fresh Graduates in Jeddah
