Jobs in Makkah

About the Role

IDOM Consulting, Engineering, Architecture is seeking a skilled and experienced Risk Manager to join its Project and Construction Management team in Riyadh. This position is within the Infrastructure Division and requires specialized expertise in managing risks associated with mega civil projects, particularly in the roads, highways, bridges, and tunnels sectors within urban environments. The successful candidate will contribute to the successful and safe delivery of complex infrastructure projects by developing and implementing a robust risk management framework, providing expert guidance, and fostering a proactive risk-aware culture.

Key Responsibilities

• Develop, implement, and maintain a comprehensive risk management framework to identify, analyze, and mitigate potential risks throughout the construction process.
• Provide direction and specialized assistance to the project team for identifying project risks, quantifying their impact, assessing their levels, and defining mitigation measures.
• Collaborate closely with project managers to identify opportunities and develop strategies to minimize risk exposure.
• Assess the risks associated with design and construction stage changes, as well as potential schedule slippages.
• Establish and oversee the project risks register, ensuring it meets specific project requirements.
• Develop and deliver monthly risk reports to the client in accordance with the Project and Construction Management (PCM) contract.
• Conduct regular risk assessments and audits to evaluate the efficiency of risk mitigation measures and ensure compliance with relevant standards.
• Collaborate with other disciplines to ensure a cohesive and integrated approach to risk management across the project.
• Engage with stakeholders to understand their expectations and ensure that risk management initiatives meet their requirements.
• Undertake day-to-day risk management activities, including identification, prioritization, register management, action planning, and monitoring.
• Act as a key liaison between the consultant project team and the client, managing all risk management matters and ensuring a clear understanding of client requirements.
• Manage client expectations regarding risk management and ensure their satisfaction with the risk management process.
• Facilitate and chair risk workshops involving the Client, Consultant, and Contractors.

Qualifications and Requirements

• Bachelor's degree in Construction Management, Civil Engineering, or a related field. A specific risk management qualification is preferred.
• Over 15 years of experience in risk management, with a significant portion dedicated to mega construction projects and/or Road and Highways projects, primarily in a Consultant capacity. Candidates with exclusive contractor experience will not be considered.
• Demonstrable experience in at least one (1) ROADS project. Candidates without clear road experience will not be considered.
• Knowledge of the Middle East design and construction market, including conditions of contract and contractual issues.
• A strong understanding of construction, design, and engineering principles.
• Ability to interpret technical drawings and specifications accurately.
• Proficiency in using specific risk management software for recording and reporting risks.
• Proficiency in the English language. Knowledge of Arabic is a plus.

Essential Skills

• Risk Management Framework Development and Implementation
• Risk Identification, Analysis, and Mitigation Strategies
• Project Risk Management and Construction Process Risk Assessment
• Risk Register Management and Reporting
• Conducting Risk Workshops
• Understanding of Middle East Design and Construction Market Dynamics
• Knowledge of Construction, Design, and Engineering Principles
• Interpretation of Technical Drawings and Specifications
• Proficiency with Risk Management Software
• Excellent Communication and Report Writing Skills
• Strong Social Skills, Teamwork, and Problem-Solving Abilities
• Autonomy, Flexibility, and Technical Rigor

Work Environment and Additional Information

This full-time role is based in Jeddah, Makkah, Saudi Arabia, with potential travel to Riyadh. Candidates must possess a transferable Iqama if non-Saudi. A valid SCE membership is required. Applications will only be reviewed via LinkedIn CVs.

About the Role

Hitachi Energy is seeking a dynamic and experienced HR Business Partner to join its team in Makkah, Makkah Region. This full-time position is integral to driving strategic HR initiatives and ensuring alignment between HR strategies and organizational goals. The role involves shaping the workforce to meet current and future demands, fostering a high-performing and engaged environment through close collaboration with business leaders.

Key Responsibilities

• Assess and evaluate current headcounts in alignment with business needs and strategic objectives.
• Collaborate with department leaders to identify staffing gaps and forecast future requirements.
• Lead and manage organization restructuring initiatives to align with strategic business goals.
• Ensure the accuracy of data within planning tools through regular audits and updates.
• Develop and track comprehensive headcount reports.
• Develop and implement a Saudization Strategy in partnership with business leaders to achieve required targets in compliance with Saudi regulations.
• Develop and implement targeted recruitment and retention strategies to increase female representation across all organizational levels, including partnerships with diverse talent pools and promoting inclusive hiring practices.
• Provide recruitment expertise and input to hiring managers, advising on recruitment and compensation proposals.
• Oversee the implementation of the complete global performance management cycle, including goal setting, midyear reviews, and annual appraisals.
• Provide expert coaching and guidance to managers on effective performance management practices.
• Conduct thorough talent review sessions to assess employee performance and potential, collaborating with leadership to identify high-potential employees and create development plans.
• Ensure robust succession planning by identifying key roles and potential successors, and developing strategies to prepare employees for future leadership positions.
• Partner with the Learning and Development team to execute training programs that enhance employee skills and competencies.
• Develop and execute strategies to encourage high participation rates in employee engagement surveys and collaborate with department heads to implement action plans based on survey results.
• Adapt and implement global initiatives, such as diversity and inclusion programs, to fit local contexts and cultural nuances.
• Oversee the annual salary review process, ensuring competitive and equitable compensation practices, and manage off-cycle salary adjustments.
• Work on enhancing allowances and special incentives to ensure the organization remains competitive in attracting and retaining top talent.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy core values of safety and integrity, taking responsibility for actions and caring for colleagues and the business.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven 5 years of experience in HR.
• Proven 3 years of experience as an HR Business Partner or in a similar role within the manufacturing industry.
• Strong understanding of workforce planning, talent management, and performance management.
• Knowledge of local labor laws and regulations, with a focus on localization and Saudization requirements.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Proficiency in both spoken and written English and Arabic is required.

Required Skills

• Workforce Planning
• Performance Management
• Succession Planning
• Talent Acquisition
• Organization Restructuring
• Saudization Strategy
• Recruitment Strategies
• Retention Strategies
• Compensation Management
• Talent Review Processes
• Development Plans
• Learning and Development Partnerships
• Employee Engagement Surveys
• Diversity and Inclusion Initiatives
• Salary Review Processes
• Analytical Skills
• Communication Skills
• Interpersonal Skills

Work Environment and Details

This is a full-time position based in Makkah, within the Makkah Region. The role requires 5-10 years of relevant experience, with a specific emphasis on 3 years as an HR Business Partner within the manufacturing industry. The position is with Hitachi Energy.

About the Consultancy

UNICEF is seeking an international consultant to develop and implement an AI Risk Mitigation Framework for the Pacific Healthy Islands Transformation (PHIT) initiative. This 6-month contract role involves remote work with potential travel. The consultant will adapt UNICEF's existing AI Risk Assessment Framework into an operational approach to support early, expert-led assessment of the PHIT AI Diagnostic and Treatment App. The objective is to enable timely, risk-informed decisions for the app's design, procurement, and implementation. This consultancy also aims to build the capacity of national health officials to utilize this framework and associated tools for long-term sustainability and alignment with international AI governance standards.

Project Structure and Objectives

The assignment is structured across approximately 20 weeks, employing a dual-track implementation approach. Workstream 1 focuses on applying the adapted framework to the PHIT app to generate immediate risk insights. Concurrently, Workstream 2 concentrates on developing, validating, and institutionalizing a user-friendly AI Risk Assessment Tool and governance framework for government use. These workstreams will converge to integrate findings, develop comprehensive risk mitigation and governance guidance, and finalize the unified framework, tool, and implementation package, including capacity building and institutionalization efforts.

Key Responsibilities

• Adapt UNICEF's AI Risk Assessment Framework into an operational approach for the PHIT AI Diagnostic and Treatment App.
• Facilitate timely, risk-informed decisions to accelerate the application's design, procurement, and implementation.
• Strengthen government capacity through the development and training of an AI Risk Assessment Tool and governance framework.
• Separate framework application from tool creation to balance time-sensitive program needs with long-term goals of institutionalization and sustainability.
• Ensure alignment with international AI governance standards.
• Co-design an interim framework through regulatory review and gap analysis.
• Prioritize initial risk assessment of the PHIT application and initiate testing and validation of the framework and tool with government users.
• Integrate findings from framework adaptation and tool development into comprehensive risk mitigation and governance guidance.
• Finalize the unified framework, tool, and implementation package.
• Support capacity building and institutionalization of the developed framework and tools with government stakeholders.

Qualifications and Experience

• Master's degree in Artificial Intelligence, Data Science, Computer Science, Public Health, Health Informatics, or a related field.
• A minimum of 5 years of professional experience in AI governance, digital health governance, technology risk assessment, or related fields.
• Experience working in the health sector, preferably in public health or health systems contexts.
• Experience engaging with senior government counterparts and facilitating co-designing processes, including capacity building and systems strengthening.
• Fluency in English.

Required Skills and Competencies

• Strong understanding of international AI governance frameworks and standards (*, NIST, WHO, ISO).
• Ability to translate risk assessment findings into practical mitigation and governance actions.
• Strong stakeholder engagement and facilitation skills, including co-design with government counterparts.
• Proven ability in capacity building and systems strengthening, including training and knowledge transfer.
• Ability to work across technical, policy, and operational domains.
• Experience in digital governance and technology policy.
• Experience in health systems strengthening, particularly in primary health care or digital health contexts.
• Experience working with governments or international organizations on digital governance or technology policy.
• Experience in multi-country programs, preferably in low and middle-income (LMIC) or small island developing states (SIDS) contexts.
• Familiarity with Pacific Island countries' health systems, governance, and digital health contexts is advantageous.

Contract Details and Application

This is a contract position with a duration of 6 months. The working arrangement is remote, with potential travel required. The consultancy is open to international candidates. Qualified candidates are invited to submit an up-to-date TMS profile and curriculum vitae (CV), a cover letter, a separate financial proposal in the specified format, and a detailed technical proposal outlining their methodology and work plan.

About the Role

Disrupt-X is a technology innovator focused on transforming corporate and commercial real estate through advanced solutions powered by DeepTech, AI, IoT, and automation. The company's ALEF 360° platform integrates Computer-Aided Facility Management (CAFM), Asset Management, Integrated Building Management Systems (IBMS), and Energy & Sustainability Management. This Enterprise Sales Specialist role is for proactive individuals ready to drive sales and contribute to company growth by managing the end-to-end sales cycle and closing high-value, multi-year contracts.

Key Responsibilities

• Own the enterprise sales process from prospecting through to closing.
• Engage with C-suite executives, Heads of Facility Management, Operations, Asset Management, and Sustainability departments.
• Build and close high-value, multi-year contracts for enterprise solutions.
• Collaborate closely with Product and Leadership teams to develop compelling proposals.
• Maintain a strong field presence and demonstrate sharp business acumen.

Qualifications and Requirements

• 3 to 7 years of B2B/Enterprise sales experience.
• Proven exposure to Asset Management, Facility Management (FM), PropTech, Smart Buildings, or SaaS solutions.
• Strong understanding of the GCC ecosystem.
• Must be based in Saudi Arabia.

Required Skills

• Enterprise Asset Management
• CAFM (Computer-Aided Facility Management)
• HSE (Health, Safety, and Environment)
• Smart FM (Smart Facility Management)
• PropTech (Property Technology)
• Smart Buildings
• SaaS (Software as a Service)
• Communication skills
• Negotiation skills
• Understanding of the GCC EcoSystem

Work Environment and Opportunity

This role is a full-time position based in Jeddah, Makkah, Saudi Arabia. The position offers a competitive base salary with significant commission potential. Candidates with 2-5 years of experience are encouraged to apply. This role provides an opportunity to work directly with founders and leadership, gain substantial enterprise exposure, and potentially grow into Regional or Enterprise Head roles within a fast-paced environment.

About the Role

KAUST is seeking a dedicated Admission Specialist to guide and support students in their pursuit of admissions to top international universities for both undergraduate and postgraduate programs. This role involves providing strategic advising, including CV enhancement and internship placement, to ensure students are competitive candidates for world-class institutions. The Admission Specialist will play a key part in empowering students to achieve their academic and career aspirations.

Key Responsibilities

• Guide students in selecting and applying to top international universities that align with their academic interests and career aspirations at both undergraduate and postgraduate levels.
• Provide comprehensive support throughout the application process, including reviewing and refining application materials and CVs.
• Suggest strategic internship locations and opportunities to strengthen a student's application and profile for competitive admissions.
• Deliver targeted workshops and presentations on international university admissions processes and requirements.
• Prepare students for university interviews and assist in navigating international visa requirements.
• Maintain up-to-date knowledge of admissions requirements and deadlines for elite international universities worldwide.
• Build and maintain professional relationships with admissions offices at partner and target international universities.
• Track student applications and admissions outcomes for international universities to evaluate program success.
• Contribute to program evaluation and continuous improvement efforts within the Academy.
• Assist in the planning and execution of Academy events and student activities.
• Represent the Academy at recruitment events and presentations to attract high caliber talent.
• Develop and maintain relationships with high schools and other educational institutions in Saudi Arabia.
• Assist in the development of marketing and outreach materials to promote student success initiatives.
• Perform other relative tasks as assigned.

Qualifications and Requirements

• Bachelor's degree in education, counseling, or a related field.
• A minimum of 5 years of experience in international student advising or university admissions.
• Proven experience working with high-achieving students.
• A strong understanding of international university admissions processes and requirements for both undergraduate and postgraduate tracks.
• Excellent communication, interpersonal, and advising skills tailored for mentoring young, high-achieving students.
• The ability to work independently and as part of a collaborative team.
• Strong organizational and time management skills to effectively handle multiple student profiles simultaneously.
• A commitment to supporting student success and academic excellence.
• Knowledge of the Saudi education system and national strategic priorities.

Required Skills

• International University Admissions Processes
• CV Enhancement
• Internship Placement
• Communication
• Interpersonal Skills
• Advising Skills
• Mentoring
• Teamwork
• Organizational Skills
• Time Management
• Knowledge of the Saudi Education System
• Understanding of National Strategic Priorities

Work Environment and Location

This is a full-time position based in Thuwal, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

MOBCO Group is seeking an experienced Document Controller to join a significant Mega High-Rise Project located in Makkah, Saudi Arabia. This full-time position requires a professional with a minimum of 10 years of experience in document control within the construction industry. The role is critical for managing, controlling, tracking, and maintaining all project documentation to ensure accurate record-keeping and adherence to project and company standards. Candidates available for immediate joining will be prioritized.

Key Responsibilities

• Establish and maintain comprehensive document control procedures aligned with project and company requirements.
• Manage the full lifecycle of project documents, including receipt, registration, distribution, filing, tracking, and archiving.
• Maintain both electronic and hard-copy document management systems for efficient organization and accessibility.
• Control and monitor all drawings, technical submittals, Requests for Information (RFIs), method statements, reports, correspondence, and other project records.
• Ensure timely review, approval, and distribution of all project documents to relevant stakeholders.
• Maintain accurate document registers and enforce proper version control for all project documentation.
• Coordinate with consultants, clients, subcontractors, and internal departments regarding document submissions, approvals, and queries.
• Track overdue documents and follow up with responsible parties to ensure timely progress.
• Generate periodic document control reports and provide status updates to project management.
• Ensure strict compliance with project document control standards and quality management procedures.
• Support project teams by efficiently retrieving project records and historical documentation.
• Maintain the confidentiality and security of all sensitive project information.
• Utilize ERP and document management systems for accurate tracking, reporting, and overall management of project documentation.

Qualifications and Experience

• A minimum of 10 years of experience as a Document Controller specifically within the construction industry.
• Proven experience on high-rise, mega building, commercial, hospitality, or mixed-use projects is essential.
• Experience working with leading contractors in Saudi Arabia or the GCC region is highly preferred.
• A strong understanding of construction documentation workflows and project controls processes is required.
• Bachelor's Degree or Diploma in any discipline (Any Graduate).
• Certification in Document Control or Records Management is considered an advantage.

Required Skills

• Proficiency in ERP systems and advanced document management procedures.
• Expertise in establishing and implementing document control procedures and standards.
• Knowledge of quality management procedures.
• Ability to maintain confidentiality and security of sensitive information.
• Familiarity with construction documentation workflows and project controls processes.

Work Details

This is a full-time position based in Makkah, Saudi Arabia. The role is integral to a major construction project, requiring a dedicated professional to manage critical project documentation.

About the Role

KAUST is seeking a KGSP Student Operations Lead to manage the comprehensive financial operations, budgeting, and student information systems for the King Abdullah Scholarship Program (KGSP). This role ensures the accurate and timely processing of all student financial matters, including allowances, deductions, and reimbursements, while overseeing program budgets and reconciliation. The position serves as a key liaison to VPAA central operations, third-party vendors, and university partners, guaranteeing operational support for KGSP students. The KGSP Student Operations Lead is crucial for maintaining compliance, efficiency, and the integrity of financial processes and student data management within the program.

This role supports the strategic objectives of the KGSP program by ensuring robust financial management and efficient student data systems. The successful candidate will be responsible for enhancing operational processes, maintaining data integrity, and fostering strong relationships with internal and external stakeholders.

Key Responsibilities

• Process and manage all student financial matters, including monthly allowances, deductions, and reimbursements.
• Review and update KGSP location allowances based on student university locations and enrichment assignments.
• Handle all payments to third parties, including university tuition and insurance providers.
• Develop quarterly and annual program budgets and provide monthly "Actuals vs. Budget" reconciliation reports.
• Develop financial forecasts and models to support strategic planning and decision-making for program leadership.
• Manage the central student information system for data management, document storage, and communication.
• Generate all required programmatic reports, such as Critical Issues, Master Student Data, and Attendance reports, for management review.
• Act as the primary operational liaison between the KGSP program, VPAA central operations, and external vendors.
• Continuously review and improve financial and data management processes to enhance efficiency, accuracy, and the overall student experience.
• Ensure all program financial activities and student data management comply with KAUST policies and relevant regulations.

Qualifications and Requirements

• Master's degree in Business Administration, Finance, Accounting, Information Systems, or a related field.
• A Bachelor's degree in a relevant field combined with significant equivalent professional experience may be considered.
• Minimum of 5-10 years of relevant professional experience.

Required Skills

• Advanced financial acumen, including budget management, financial reconciliation, and forecasting.
• Proficiency in managing databases or student information systems with a strong focus on data integrity.
• Strong analytical skills to interpret complex financial and programmatic data and produce actionable reports.
• Exceptional attention to detail in handling financial transactions and data entry.
• Effective stakeholder management and professional communication skills with students, internal departments, and external university partners.
• Proactive problem-solving abilities to address financial discrepancies, system issues, and operational bottlenecks.
• A continuous improvement mindset to streamline and optimize program operations.
• Demonstrated experience in developing and managing complex budgets and financial reporting.
• Proven expertise in managing information systems, databases, or CRM platforms for data management and reporting.
• Experience handling confidential student and financial data with a high degree of integrity and discretion.

Work Environment

This is a full-time position based in Thuwal, Makkah, Saudi Arabia, with KAUST. Experience in a higher education or international program environment is highly desirable.

About the Role

Match is seeking a highly experienced and strategic Head of PMO to join our team in Jeddah, Makkah, Saudi Arabia. This pivotal role, reporting directly to the Chief Executive Officer, will be instrumental in driving the organization's strategic execution. You will be responsible for establishing and managing the Project Management Office (PMO) function from the ground up, enhancing governance structures, developing robust KPI frameworks, and ensuring the effective tracking of key business initiatives across all departments. This position requires a proactive leader with a proven ability to build and optimize processes, foster accountability, and provide critical insights to executive leadership. The Head of PMO will act as a trusted strategic partner to the CEO, ensuring alignment and successful delivery of organizational objectives.

Key Responsibilities

• Establish and manage the PMO function from its inception.
• Develop comprehensive project governance frameworks, including reporting cadences, escalation processes, and follow-up mechanisms.
• Track strategic projects, business priorities, risks, delays, and dependencies across all organizational departments.
• Design, launch, and continuously monitor Key Performance Indicator (KPI) frameworks across all business functions.
• Implement and manage work management platforms, such as ******* or similar tools, to streamline operations.
• Automate manual workflows to enhance visibility, accountability, and execution speed.
• Build executive dashboards and exception reports to provide clear insights to the CEO.
• Support governance and IPO-readiness requirements, including the development of Authorities of Delegation (DoA), Standard Operating Procedures (SOPs), segregation of duties, comprehensive documentation, and board reporting.
• Coordinate effectively with department heads to ensure the timely delivery of strategic initiatives.
• Prepare executive reports, meeting agendas, minutes of meetings, and action trackers.
• Maintain strict confidentiality and serve as a trusted strategic partner to the CEO.

Qualifications and Requirements

• Proven experience in building and managing a PMO function from scratch.
• Strong experience in KPI design and performance management.
• Hands-on experience with workflow automation and work management platforms, with a preference for ********
• Demonstrated experience in governance, SOPs, DoA, board reporting, or IPO-readiness.
• Previous exposure to CEO Office, Chief of Staff, Strategy, Transformation, or PMO leadership roles.
• Exceptional stakeholder management and executive communication skills.
• Fluency in both Arabic and English is essential.
• Must be based in or willing to relocate to Jeddah.
• Over 10 years of experience is required.

Required Skills

• Project Management Office (PMO)
• KPI Design and Performance Management
• Workflow Automation
• Work Management Platforms (*, ********
• Governance Frameworks
• Standard Operating Procedures (SOPs)
• Authorities of Delegation (DoA)
• Board Reporting
• IPO-Readiness
• Stakeholder Management
• Executive Communication

Preferred Background and Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Candidates with a background in Management Consulting, Transformation, PMO, Strategy, Retail, FMCG, Luxury, Consumer Goods, or mature operational groups are preferred. The role requires the ability to work effectively in a fast-paced environment and collaborate closely with executive leadership.

About the Role

Haleon is a purpose-driven consumer company focused on delivering everyday health to millions through its portfolio of trusted brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. The company operates with a performance-focused culture, blending human understanding with trusted science.

The KSA Net Revenue Manager is a strategic position within Haleon Saudi Arabia's Commercial Excellence function. This role is responsible for developing and implementing the Net Revenue Management (NRM) strategy across Mass Market, Pharmacy Channel, Digital Commerce, and emerging routes-to-market in the Kingdom. The primary objective is to maximize Net Sales, protect gross margin, and drive sustainable, profitable revenue growth for the Haleon KSA portfolio. This position requires a commercially astute individual with a deep understanding of the Saudi retail promotional landscape and experience building NRM capabilities within a multinational FMCG company. The role involves close collaboration with Sales, Marketing, Finance, Supply Chain, and Customer teams to translate market intelligence into pricing, promotion, trade investment, and assortment decisions that impact the P&L. The position reports to the Commercial Excellence Lead.

Key Responsibilities

• Own and execute the end-to-end Net Revenue Management (NRM) agenda for Haleon KSA, covering pricing, pack-price architecture, mix, promotional effectiveness, and trade terms across all channels.
• Lead KSA pricing and Pack-Price Architecture (PPA) initiatives, including annual price reviews, channel harmonization, value-based pricing corridors, and new product development (NPD) pricing, ensuring alignment with KSA retailer expectations and competitive benchmarks.
• Develop a structured view of the KSA promotional landscape, informed by direct knowledge of retailer category team planning, supplier investment evaluation, and shopper value equation shaping, to enhance promotional ROI for Haleon.
• Analyze channel and customer profitability, identify revenue leakage, and propose corrective actions related to mix, assortment rationalization, trade terms, and SKU portfolio to improve Net Sales and gross-to-net performance.
• Monitor market dynamics, competitor pricing and promotions, consumer insights, and channel performance using data from Nielsen, IQVIA, EPOS, and internal sell-in data, providing actionable recommendations to the KSA Leadership Team and MEA ComEx.
• Partner with Sales managers and the Head of Sales to translate insights into executable, channel-specific plans for Mass Market, Pharmacy, and Digital Commerce, including platform-level pricing and promotional architecture.
• Contribute to budgeting and forecasting cycles, and track and govern NRM KPIs, including price realization, trade spend efficiency, promotional ROI, and gross-to-net ratio.

Qualifications and Requirements

• A minimum of 5 years of experience in Net Revenue Management, Revenue Growth Management, Pricing, Customer Marketing, or Commercial Finance within a top-tier blue-chip FMCG multinational operating at scale in the KSA market.
• Direct, hands-on experience engaging with the category and commercial teams of Saudi modern trade and pharmacy retailers, demonstrating a clear understanding of how these retailers structure promotional plans, price ladders, and trade investment negotiations.
• A proven track record of delivering measurable net sales, margin, or gross-to-net improvement through disciplined pricing, promotional optimization, and trade spend reallocation specifically within the KSA market.
• Cross-category exposure across multiple FMCG segments, bringing a broad external perspective and structured benchmarking rigor.
• Demonstrated ability to influence senior commercial and finance stakeholders in a matrixed multinational environment.

Required Skills

• Net Revenue Management (NRM) and Revenue Growth Management (RGM)
• Pricing and Pack-Price Architecture (PPA)
• Promotional effectiveness and Trade terms management
• New Product Development (NPD) pricing
• Promotional ROI analysis
• Channel and customer profitability analysis
• Assortment rationalization and SKU portfolio management
• Market dynamics monitoring and competitor pricing and promotions analysis
• Consumer insights and channel performance analysis
• Data analysis using Nielsen, IQVIA, EPOS, and internal sell-in data
• Advanced analytics and financial acumen
• P&L analysis and financial modelling
• Syndicated data interpretation
• Proficiency in Excel and BI tools
• Channel-specific planning and platform-level pricing/promotional architecture
• Budgeting and forecasting
• NRM KPIs tracking (price realization, trade spend efficiency, gross-to-net ratio)
• Stakeholder management

Work Location and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience.

Haleon is committed to fostering an inclusive culture that values diverse backgrounds and perspectives. The company aims to be a place where all employees feel they truly belong. Information shared voluntarily during the application process will be kept confidential and used for legitimate business purposes, including inclusion and belonging programs, and will not influence employment decisions. Reasonable adjustments or accommodations can be requested during the application process by informing the recruiter.

About the Early Career Program - Production

Kerry is seeking ambitious and innovative early careers professionals to join our Production team in Jeddah, Makkah, Saudi Arabia. This permanent, full-time role is part of a structured 2-year Early Career Program designed to immerse participants in real-world challenges within our global manufacturing network. The program provides support from a global network of mentors, empowering participants to make meaningful contributions and gain essential skills, confidence, and experience to thrive in their careers.

This program offers an opportunity to gain a deep understanding of end-to-end manufacturing processes and technologies. Participants will build expertise in people and project management, continuous improvement, and leadership, preparing them to take on significant challenges and make a tangible impact. Learning directly from manufacturing experts, participants will work cross-functionally to enhance their enterprise-wide business knowledge and gain insights into Kerry’s key business drivers, performance measures, process capabilities, products, and customers.

Key Responsibilities

• Support the Site Strategic Agenda by translating strategic goals into daily actions, driving performance metrics, supporting team initiatives, and contributing to operational excellence.
• Play a key role in implementing and embedding the Kerry Manufacturing Standard, ensuring consistency and quality across processes and teams.
• Develop into an empowered people leader by managing small teams, leading shift huddles, and supporting performance conversations.
• Lead and contribute to projects ranging from capital investments, such as installing new equipment or upgrading production lines, to process improvement initiatives, like reducing waste or improving throughput, applying best-in-class project management principles.
• Facilitate and collaborate with management teams on major transformation programs, including digitalization, automation, or sustainability upgrades.
• Gain a clear understanding of how manufacturing contributes to Kerry’s Sustainability agenda, focusing on areas such as reducing energy usage, optimizing water consumption, and minimizing food waste.

Qualifications and Requirements

• Possession of a degree in Food Science, Food Technology, Engineering, Business & Management, Supply Chain, or any other relevant subject.
• 1-3 years of experience.
• Eligibility to permanently work in the location of application.
• Openness to traveling and relocating.

Required Skills

• People Management
• Project Management
• Continuous Improvement
• Leadership
• Communication
• Collaboration
• Agile mindset

Program Details and Personal Attributes

This is a full-time, permanent role within the Early Career Program, which is structured to commence on 1st September 2026. Candidates should be ambitious, curious, and eager to apply their talents. An open mind and willingness to embrace opportunities are essential. Fluency in both English and the local language is required.

About the Role

Nestlé is seeking a motivated and detail-oriented Assistant Manager, Medical Representation to join their team in Jeddah, Saudi Arabia. This full-time role is crucial in ethically detailing Nestlé Infant Nutrition products to medical and paramedical professionals. The primary objective is to communicate accurate information regarding product features, benefits, and appropriate use when breastfeeding is not possible or chosen, strictly adhering to WHO guidelines, Nestlé's internal policies, and local country codes.

The Assistant Manager will act as a key point of contact, providing reliable information on infant nutrition and feeding practices, thereby becoming a trusted advisor to healthcare professionals within their assigned territory. This position requires a strong commitment to ethical practices and a deep understanding of infant nutrition principles.

Key Responsibilities

• Promote Nestlé's core belief that breastfeeding is best for babies and is recommended over all other feeding alternatives for infants.
• Provide accurate and reliable information on infant nutrition and feeding practices to medical and paramedical contacts, aligning with current detailing objectives and materials, and serving as a reference advisor on these topics.
• Participate in the organization and execution of scientific meetings for medical and paramedical professionals focused on Product Knowledge, Nutrition, or related subjects, including sponsorship meetings and guest lecturer invitations.
• Identify and maintain comprehensive information on all contacts within the assigned territory, including classification based on interest and importance, and ensure regular completion of call cards.
• Monitor and report competitor activities to the Medical Field Manager, including new product launches, communication strategies, and other relevant market intelligence.
• Maintain proper records and registers of all correspondence and actions undertaken in daily activities.
• Ensure strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all professional activities.
• Comply with Nestlé's stringent requirements, which prohibit seeking contact with or providing advice to pregnant women or mothers of infants and young children regarding Infant Formula in a professional capacity.

Qualifications and Requirements

• Must be a resident of Jeddah city.
• Must possess a car and a valid driver's license.
• Strong background in Clinical Dietetics, Nutrition, Biochemistry, or a related Science field.
• Excellent communication skills in both English and Arabic.

Skills and Experience

• Clinical Dietetics
• Nutrition
• Biochemistry
• Science
• Communication (English & Arabic)
• Previous experience in the Nutrition Field is considered a plus.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

Hilton is seeking a Head Waiter to join its team in Mecca, Saudi Arabia. This full-time position is an opportunity to contribute to an established workplace culture focused on hospitality. As a Head Waiter, you will be responsible for ensuring guests receive friendly, timely, and efficient service, which directly influences their experience.

This role is suitable for individuals with 0-1 years of experience who are committed to delivering high levels of customer service and possess a positive attitude. You will be part of a team upholding Hilton's standards and values, including hospitality, integrity, leadership, teamwork, ownership, and focus.

Key Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for both residents and non-residents.
• Maintain comprehensive knowledge of menu offerings and all products.
• Ensure that all floor stations are adequately stocked with necessary mise-en-place.
• Follow correct reporting procedures when encountering issues.
• Ensure that Food and Beverage orders are of a consistently good standard and are delivered promptly.
• Adhere to Hilton's grooming standards, including uniform dress code, cleanliness, and personal hygiene.
• Comply with all hotel security, fire regulations, and health and safety legislation.

Qualifications and Requirements

• Experience in a Food and Beverage department and/or the hospitality industry is advantageous.
• Previous experience with cash handling is beneficial.
• Knowledge of Food Hygiene Regulations is desirable.

Required Skills

• Guest Queries Management
• Beverage Service
• Menu Knowledge
• Food and Beverage Order Standards
• Grooming Standards
• Hotel Security and Safety Regulations
• Positive Attitude
• Communication Skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work independently or as part of a team

Work Environment and Details

This is a full-time Head Waiter position located in Makkah, Saudi Arabia. The role requires 0-1 years of experience. Hilton offers a workplace culture that invests in its team members.

About the Role

Rotana Hotels is seeking a Laundry Supervisor to join their team in Makkah, Saudi Arabia. This full-time position involves overseeing daily laundry operations to ensure guest services meet the highest standards within a fast-paced, multicultural environment. The role is crucial for maintaining the quality and efficiency of all laundry services.

Key Responsibilities

• Assist the Laundry Manager in enforcing hotel policies, procedures, rules, and regulations.
• Supervise and monitor laundry employees to ensure established standards and efficient guest service.
• Oversee the proper handling of guest and house laundry, establishing standards and procedures to ensure quality work.
• Liaise with the linen room to maintain an adequate supply of clean linen and uniforms, and ensure a neat work area.
• Follow up with the engineering department on preventive maintenance and repair orders for laundry equipment.
• Check daily production against priorities and assist in the activities of laundry staff.
• Counter-check that all processed items are spotlessly clean according to hotel standards and guest satisfaction.
• Ensure laundry employees are knowledgeable about hotel services and facilities.

Qualifications and Requirements

• A degree or vocational training within laundry operations is ideal.
• Previous experience in a similar supervisory role within a hotel laundry setting is required.
• Good command of written and verbal English communication skills is essential.
• Computer knowledge is considered an added advantage.

Required Skills

• Proficiency in laundry operations.
• Customer-driven, courteous, outgoing, and approachable demeanor.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong teamwork and collaboration skills, thriving in a multi-cultural team.
• Understanding of Hotel Operations.
• Effective Communication.
• Planning for Business.
• Supervising People.
• Understanding Differences.
• Supervising Operations.
• Teamwork.
• Adaptability.
• Customer Focus.
• Drive for Results.

Work Environment and Experience

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires 2-5 years of experience in a similar supervisory capacity within a hotel laundry setting. Candidates will work in a dynamic and multicultural environment.

About the Chef de Cuisine Role

Le Méridien Hotels & Resorts is seeking a skilled Chef de Cuisine to join its team in Mecca, Saudi Arabia. This full-time management position is integral to maintaining the quality, consistency, and culinary execution of the hotel's food and beverage offerings. The Chef de Cuisine will lead and manage all culinary functions, applying hands-on expertise to create dining experiences.

Key Responsibilities

• Oversee and ensure the quality, consistency, and execution of all culinary creations.
• Lead and manage all culinary operations with hands-on food preparation expertise.
• Collaborate with the food and beverage team on menu development, procurement, staffing, and food preparation.
• Work with the team to enhance guest and team member satisfaction.
• Maintain operational budgets and financial forecasts for the kitchen.
• Ensure all hygiene and food standards are met and exceeded.
• Develop and train the team to improve efficiency and performance.
• Develop new culinary applications, concepts, and products, including artistic contributions.
• Supervise kitchen staff shifts and ensure adherence to all food and beverage policies and procedures.
• Maintain food production, handling, and storage standards.
• Assess daily food production and handling needs.
• Prepare and cook food for special guests or occasions.
• Inspect food quality to ensure it meets standards.
• Determine menu item presentation and arrange decorative food displays.
• Supervise and coordinate the activities of sous chefs and kitchen staff.
• Manage daily operations, understanding staff roles to perform duties in their absence.
• Foster mutual trust, respect, and cooperation among team members.
• Set an example of appropriate behavior.
• Ensure and maintain the performance level of staff.
• Ensure staff receive cross-training to support daily operations.
• Ensure staff understand expectations and contributing factors.
• Establish and maintain open, collaborative relationships with staff.
• Set and support the achievement of kitchen objectives, including performance, budget, and team goals.
• Provide specific guidance and planning to prioritize, organize, and complete daily kitchen work.
• Understand the impact of kitchen operations on the hotel's financial objectives and set policies to meet or exceed budget targets.
• Investigate and follow up on reports of staff incidents.
• Understand and implement company safety standards.
• Provide service that exceeds expectations, achieving guest satisfaction and loyalty.
• Manage daily operations, ensuring quality and standards, and meeting guest expectations.
• Communicate and collaborate with individuals to understand guest needs, providing guidance and feedback to improve service quality.
• Establish a positive example for guest relations.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.
• Delegate tasks to staff to provide superior guest service.
• Handle guest issues and complaints.
• Interact with guests and obtain feedback on product quality and service levels.
• Identify the development needs of others and coach, mentor, or otherwise help others in their professional development.
• Participate in menu training for kitchen staff, including ingredients, preparation methods, and unique flavors.
• Manage the progressive discipline process for staff.
• Participate in the staff performance appraisal process and provide feedback.
• Utilize all available on-the-job training tools for staff.
• Assist with interviewing and hiring team members.
• Provide information to supervisors, peers, and subordinates through various communication channels.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Attend and participate in all relevant meetings.

Qualifications and Experience

• High School Diploma or GED; 4 years of experience in a kitchen, food and beverage, or related professional field.
• OR
• Associate's degree in Culinary Arts, Hospitality and Restaurant Management, or a related field from an accredited institution; 2 years of experience in a kitchen, food and beverage, or related professional field.

Required Skills

• Culinary Expertise
• Menu Development
• Procurement and Inventory Management
• Staff Leadership and Management
• Food Safety and Hygiene Standards
• Budget Management
• Guest Service Excellence
• Team Training and Development
• Communication and Interpersonal Skills
• Problem-Solving
• Financial Acumen
• Attention to Detail

Work Location and Details

This is a full-time, management position located at King Abdulaziz Road, Makkah, Saudi Arabia, 13700. The role is not remote. Le Méridien Hotels & Resorts is part of Marriott International, which is committed to creating a diverse and inclusive work environment and is an equal opportunity employer.

About the Role

Petromin Corporation is seeking a highly motivated and technically adept Cybersecurity Manager to establish and lead its cybersecurity function from the ground up. This is a critical, hands-on role where you will be instrumental in defining the cybersecurity strategy, governance, risk management, and operational security for the organization. As the cybersecurity team is new and lean, the manager will be expected to take ownership of a broad range of responsibilities, leveraging approved AI and automation tools to enhance efficiency, quality, and visibility across all cybersecurity activities. This position offers an opportunity to build a robust cybersecurity program within a dynamic organization. The ideal candidate will be a technical leader with a proven ability to develop and implement comprehensive security solutions, manage risks effectively, and foster a security-aware culture.

Key Responsibilities

• Build and lead Petromin's cybersecurity function from its inception, including developing the strategic roadmap, operating model, policies, standards, governance forums, and reporting mechanisms.
• Serve as the hands-on technical lead for security architecture and core controls across identity, endpoints, networks, cloud environments, email systems, applications, branch offices, and digital platforms.
• Own the cybersecurity risk assessment process, identify control gaps, develop remediation plans, and prioritize security initiatives in collaboration with IT, Digital Transformation, operations, and business leadership.
• Design and supervise security operations, including SIEM/MSSP management, alert monitoring, incident response playbook development, threat intelligence analysis, and vulnerability management.
• Directly handle high-priority technical tasks, complex investigations, architecture reviews, and escalations when team capacity or specific expertise is limited.
• Manage security incidents from initiation to resolution, coordinating containment and recovery efforts, leading post-incident reviews, and maintaining crisis communication with senior management.
• Establish and maintain compliance and audit readiness, develop comprehensive security policies, conduct third-party risk reviews, implement data protection controls, and ensure evidence collection for applicable Saudi and corporate requirements.
• Develop and deliver cybersecurity awareness programs, conduct phishing exercises, provide executive briefings, and offer practical security guidance to employees and business units.
• Select, implement, and manage security tools and external partners, including MSSPs, security vendors, auditors, and consultants, ensuring value delivery, adherence to SLAs, and accountability.
• Develop and maintain dashboards, KPIs, risk registers, management reports, and provide recommendations for cybersecurity budget investments.
• Utilize approved AI and automation tools to enhance output, including alert summarization, threat research, vulnerability prioritization, drafting policies/SOPs, reporting, and workflow automation, while diligently controlling data exposure.
• Coach the Cybersecurity Specialist and future team members, create knowledge bases, and ensure operational continuity through comprehensive documentation and cross-training initiatives.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field. A Master's degree is preferred.
• A minimum of 5-12 years of progressive experience in cybersecurity, with at least 3 years in a leadership capacity, managing security initiatives, vendors, or teams.
• Must possess hands-on experience across security operations, security architecture, Governance, Risk, and Compliance (GRC), and incident response.
• Demonstrated ability to build a cybersecurity function from scratch, including developing roadmaps, policies, KPIs, budgets, and practical governance frameworks.
• Proven experience in managing security incidents, audits, third-party risk, MSSPs/vendors, and delivering executive-level reporting.
• Proficiency in using approved AI, automation tools, scripting, and workflow automation to maximize output with a lean team.
• Strong business communication, decision-making, confidentiality, and stakeholder management skills are essential.

Required Skills

• Cybersecurity Strategy and Governance
• Risk Management and Compliance
• Security Architecture and Design
• Security Operations and Monitoring
• Incident Response and Management
• Awareness Training and Development
• Vendor and MSSP Management
• Technical Execution and Leadership
• AI and Automation Tools
• Identity and Access Management (IAM)
• Microsoft Security Technologies
• Endpoint Security
• Network Security
• Cloud Security
• Email Security
• Vulnerability Management
• Roadmap and Policy Development
• KPI and Budget Management
• Governance Frameworks
• Audit and Third-Party Risk Management
• Executive Reporting
• Automation Scripting and Workflow Automation
• Business Communication
• Decision Making
• Confidentiality
• Stakeholder Management

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Professional English proficiency is required, and Arabic is preferred. Preferred professional certifications include CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer/Auditor, CCSP, AZ-500, SABSA, PMP, or Agile certifications.

About the Business Intelligence Engineer Role

AIQU is seeking a Business Intelligence Engineer for an outsourced, contract position with one of its clients in Jeddah, Kingdom of Saudi Arabia. This role is for an initial term of one year, with the possibility of extension. The position requires an immediate joiner or candidates with a notice period of no more than 15-30 days.

As a BI Engineer, you will be responsible for designing, developing, and maintaining business intelligence solutions. This involves translating complex business requirements into actionable insights through data visualization and semantic modeling, ensuring data accuracy, and enabling business users with self-service analytics capabilities.

Key Responsibilities

• Design and maintain LookML models, including views, explores, and derived tables.
• Define consistent business metrics, dimensions, and calculations across the organization.
• Implement reusable measures, joins, and aggregate awareness within semantic models.
• Optimize semantic models for enhanced performance and user usability.
• Collaborate with data engineering and business stakeholders to align semantic definitions.
• Design and develop interactive Looker dashboards and reports that effectively communicate insights.
• Translate business requirements into clear, actionable, and visually appealing data visualizations.
• Apply best practices in data visualization to ensure usability and effective storytelling.
• Implement dashboard features such as filters, drill-downs, and user-level access controls.
• Maintain and enhance existing dashboards based on user feedback and evolving business needs.
• Empower business users to explore data independently using certified Looker explores.
• Design user-friendly semantic models to minimize reliance on ad-hoc SQL queries.
• Provide training, demonstrations, and guidance on best practices to business users.
• Define data governance guardrails to support self-service analytics initiatives.
• Write and optimize complex SQL queries for various analytics use cases.
• Validate data accuracy, aggregations, and business logic to ensure data integrity.
• Partner with Data Engineers to optimize tables, partitions, and data models.
• Troubleshoot data discrepancies and performance issues to maintain data reliability.
• Monitor dashboard performance, usage patterns, and identify any failures.
• Manage the Looker content lifecycle, including development, testing, and production deployment.
• Implement and maintain access controls and content organization within Looker.
• Continuously improve models and dashboards based on usage analytics and performance metrics.

Qualifications and Experience

• Minimum of 5 years of experience as a Business Intelligence Engineer.
• Demonstrated experience in designing and maintaining LookML models.
• Proven ability to define consistent business metrics, dimensions, and calculations.
• Experience in implementing reusable measures, joins, and aggregate awareness.
• Track record of optimizing semantic models for performance and usability.
• Experience in aligning semantic definitions with data engineering and business stakeholders.
• Proficiency in designing and developing interactive Looker dashboards and reports.
• Ability to translate business requirements into clear, actionable visualizations.
• Experience in applying visualization best practices for usability and storytelling.
• Skilled in implementing dashboard filters, drill-downs, and user-level access.
• Experience in maintaining and enhancing existing dashboards based on feedback.
• Ability to enable business users with tools for data exploration using certified Looker explores.
• Experience in designing user-friendly semantic models to reduce ad-hoc SQL dependency.
• Proven ability to provide training, demos, and best-practice guidance to users.
• Experience in defining data governance guardrails for self-service analytics.
• Proficiency in writing and optimizing complex SQL queries for analytics use cases.
• Experience in validating data accuracy, aggregations, and business logic.
• Experience in partnering with Data Engineers to optimize tables, partitions, and models.
• Skilled in troubleshooting data discrepancies and performance issues.
• Experience in monitoring dashboard performance, usage, and failures.
• Familiarity with maintaining Looker content lifecycle (development to production).
• Experience in implementing access controls and content organization.
• Ability to continuously improve models and dashboards based on usage analytics.

Required Skills

• Business Intelligence Engineering
• LookML
• Looker
• SQL
• Data Governance
• Data Visualization
• Data Engineering

Work Environment and Contract Details

This is a contract position based in Jeddah, Makkah, Saudi Arabia, with an initial term of one year, extendable. The work type is contract, and the employment is outsourced. Candidates are expected to be available to join immediately or within 15-30 days. The role is onsite in Jeddah.

About the Role

Le Méridien Hotels & Resorts is seeking a Chef de Cuisine to lead culinary operations at its property in Mecca, Saudi Arabia. This full-time management position requires a professional to ensure food quality, consistency, and creativity. The Chef de Cuisine will shape the dining experience for guests and foster a high-performing culinary team, maintaining the brand's reputation for excellence in food and beverage.

Key Responsibilities

• Oversee food quality, consistency, and preparation within the kitchen.
• Demonstrate culinary expertise and lead the team in managing all food and beverage functions.
• Collaborate with the food and beverage department on menu development, procurement, staffing, and food preparation.
• Work with the team to enhance guest and employee satisfaction.
• Maintain operational budgets and ensure compliance with legal regulations.
• Ensure adherence to all food safety and sanitation standards.
• Develop new culinary applications, concepts, and systems.
• Supervise kitchen shift operations, ensuring compliance with all food and beverage policies and procedures.
• Maintain food preparation processes and appropriate storage standards.
• Deliver high-quality products, presentations, and flavors.
• Plan and manage kitchen food quantities and inventory needs.
• Communicate preparation needs to key personnel.
• Assist in developing daily and seasonal menu items.
• Adhere to all applicable laws and regulations.
• Follow appropriate food handling methods and temperatures.
• Estimate daily production needs.
• Prepare and present food for special guests or occasions.
• Inspect the quality of raw food items.
• Determine dish presentation and carry out culinary presentations.
• Supervise and coordinate the activities of commis chefs and kitchen staff.
• Use interpersonal and communication skills to lead, influence, and motivate others.
• Lead shift teams, preparing food and executing requests.
• Supervise and manage kitchen employees, overseeing daily operations.
• Understand employee roles to perform duties in their absence.
• Motivate team members and establish mutual trust, respect, and cooperation.
• Set a positive example in terms of behavior.
• Ensure employee work performance standards are maintained.
• Ensure employees receive cross-training to support daily operations.
• Ensure employees understand their expectations and contributions.
• Establish and maintain open, cooperative relations with employees.
• Set and support the achievement of kitchen objectives, including performance, budget, and team goals.
• Develop specific guidelines and plans to prioritize, organize, and complete daily kitchen tasks.
• Understand the impact of kitchen operations on the hotel's financial goals and set plans to meet or exceed budget goals.
• Investigate and follow up on any reports of employee incidents.
• Understand and implement company safety standards.
• Provide exceptional guest service, exceeding expectations.
• Manage daily operations, ensuring quality and standards, and meeting guest expectations.
• Use communication and cooperation to understand individual guest needs, providing guidance and coaching.
• Set a positive example for guest relations.
• Reinforce guest satisfaction and focus on continuous improvement.
• Empower employees to provide superior guest service.
• Address guest issues and complaints.
• Interact with guests and obtain feedback on product quality and service levels.
• Identify others' development needs and provide guidance and coaching.
• Conduct menu training with kitchen employees, including ingredients, preparation methods, and flavors.
• Manage employee progressive discipline procedures.
• Participate in employee performance appraisal process and provide feedback.
• Utilize all available employee training tools.
• Assist in interviewing and hiring team members.
• Provide information to supervisor, coworkers, and subordinates.
• Analyze information and evaluate results to solve problems.
• Attend and participate in all relevant meetings.

Qualifications and Requirements

• High School Diploma or GED or equivalent, plus 4 years of experience in culinary, food, beverage, or a related professional area.
• OR a two-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related specialization, plus 2 years of experience in culinary, food, beverage, or a related professional area.

Required Skills

• Culinary Expertise
• Food and Beverage Management
• Leadership
• Team Management
• Communication
• Problem-Solving
• Financial Management
• Menu Development
• Food Safety
• Inventory Management
• Guest Service

Work Environment and Details

This is a full-time management position located in Mecca, Saudi Arabia. The role requires 2-5 years of experience. Le Méridien Hotels & Resorts is part of Marriott International, committed to creating a diverse and inclusive environment and is an equal opportunity employer.