Jobs in Makkah

About the Role

TASC Outsourcing is seeking a skilled Senior Accountant to join its Finance team in Makkah, Saudi Arabia. This role offers an opportunity for a dedicated accounting professional to contribute to financial processes within a dynamic environment. The position involves taking ownership of critical financial operations, including reporting, reconciliations, compliance, and month-end closing activities, to ensure the accuracy and integrity of financial data.

Key Responsibilities

• Manage and execute month-end and year-end closing processes efficiently and accurately.
• Maintain and reconcile all General Ledger accounts to ensure financial accuracy.
• Prepare accurate journal entries, accruals, and comprehensive financial reports.
• Perform detailed bank and account reconciliations, promptly resolving any identified discrepancies.
• Support internal and external audits by providing necessary documentation and reports in a timely manner.
• Ensure strict adherence to all relevant accounting standards, company policies, and regulatory requirements.
• Review and monitor all VAT-related transactions and ensure accurate reporting in compliance with regulations.
• Coordinate effectively with internal stakeholders to support ongoing finance operations and drive process improvements.

Qualifications and Requirements

• A Bachelor's degree in Accounting, Finance, or a closely related field is required.
• A minimum of 4 to 5 years of progressive experience in accounting or finance roles is essential.
• Demonstrated strong experience in managing General Ledger operations, financial reporting, and account reconciliations.
• Solid understanding of VAT regulations and compliance requirements within the Saudi Arabian context.
• Proven experience utilizing ERP systems such as SAP, Oracle, or similar platforms.

Required Skills

• Proficiency in General Ledger management.
• Expertise in Financial Reporting.
• Strong Reconciliations capabilities.
• Knowledge of VAT regulations and compliance.
• Experience with ERP systems like SAP and Oracle.
• Advanced Analytical skills.
• Exceptional Attention to detail.

Work Details

This is a full-time position for a Senior Accountant located in Makkah, Saudi Arabia. The required experience for this role is between 5 to 10 years.

About the Role

Johnson & Johnson MedTech is seeking a Sr. Manager, HCC Middle East to serve as the primary Healthcare Compliance Officer for the Middle East markets. This role will provide strategic and operational compliance leadership for the DePuy Synthes business, ensuring ethical business conduct, robust risk management, and adherence to healthcare laws, regulations, and company policies. The position is critical for safeguarding the organization's reputation and enabling compliant business growth in the Middle East region.

At Johnson & Johnson, the company is committed to building a world where complex diseases are prevented, treated, and cured. Through expertise in Innovative Medicine and MedTech, Johnson & Johnson aims to deliver breakthroughs that profoundly impact health for humanity. Guided by Our Credo, the company fosters an inclusive work environment that respects diversity and dignity.

Key Responsibilities

• Serve as the primary Healthcare Compliance Officer for Middle East markets.
• Lead the development and execution of healthcare compliance strategies aligned with global and regional priorities.
• Identify, assess, and manage compliance risks related to commercial, promotional, professional education, and other business and operational activities.
• Provide proactive, practical guidance to business leaders on healthcare compliance requirements and ethical decision-making.
• Partner with cross-functional stakeholders to embed effective compliance controls into business processes and go-to-market models.
• Oversee core compliance programs, including training, monitoring, risk assessments, and issue management activities across the region.
• Partner with Legal and other functions to support investigations, audits, and interactions with regulators or health authorities.
• Monitor regulatory developments and industry trends across the Middle East to anticipate and address emerging compliance risks.
• Prepare and present compliance risk assessments, insights, and recommendations to country, regional, and senior leadership.
• Foster a strong culture of integrity, accountability, and speak-up across the markets supported.

Qualifications and Requirements

• A Bachelor's degree in Law, Business, Compliance, Finance, Healthcare Administration, or a related field is required.
• An advanced degree or professional certification in Compliance, Legal, Risk, or Ethics-related disciplines is preferred.
• 8-10 years of progressive experience in healthcare compliance, legal, risk management, audit, or related fields.
• Strong knowledge of healthcare compliance laws, regulations, and industry codes applicable across Middle East markets.
• Demonstrated leadership experience managing complex, multi-country or cluster-level compliance programs.
• Proven ability to partner effectively with senior business leaders and cross-functional stakeholders.
• Strong analytical skills, sound judgment, and effective decision-making and problem-solving capabilities.
• Excellent written and verbal communication skills, with the ability to influence without formal authority.
• Experience in medical devices, pharmaceuticals, or the broader life sciences industry is preferred.
• Prior experience supporting Middle East compliance programs within a global organization is preferred.
• Familiarity with compliance monitoring, investigations, remediation, and audits is preferred.
• Experience operating in highly matrixed, multicultural environments is preferred.
• Strong change management and stakeholder-influencing capabilities are preferred.

Skills and Competencies

• Compliance Management
• Compliance Risk Assessment and Management
• Policy Development
• Audit and Compliance Trends
• Audit Findings and Recommendations
• Audit Reporting
• Internal Auditing
• Investigation Techniques
• Legal Function and Legal Services Support
• Controls Compliance
• Consulting and Technical Credibility
• Organizing and Tactical Planning
• Developing Others and Mentorship
• Confidentiality

Location and Work Details

This is a full-time position. The role can be based in Riyadh, Saudi Arabia or Dubai, United Arab Emirates. Applicable cities within Saudi Arabia include Jeddah, Makkah, and Riyadh, and within the United Arab Emirates, Dubai. Fluency in English is required, and Arabic proficiency is preferred. Travel of up to 20-30% is anticipated, primarily within the Middle East, with some regional travel.

Please note: Johnson & Johnson has announced plans to separate its Orthopaedics business to establish a standalone company, operating as DePuy Synthes. Should you accept this position, it is anticipated that, following the conclusion of the transaction, you would become an employee of DePuy Synthes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. Johnson & Johnson is committed to providing an inclusive interview process. If you require an accommodation, please contact us via https://****************************

About the Role

******* is seeking a Head of Customer Experience to establish and lead the company's Customer Experience (CX) function. This foundational leadership role is responsible for the entire customer experience operation. The Head of CX will define service standards, build and manage the CX team, implement essential tools and workflows, and ensure both buyers and vendors receive a consistently high-quality service experience.

The ideal candidate will have a proven track record of successfully building CX functions, designing service frameworks, and leading teams in fast-paced, platform-driven environments. This role is crucial for shaping *******'s customer-centric approach.

Key Responsibilities

• Build and lead *******'s Customer Experience function end-to-end, including processes, policies, workflows, tools, and team structure.
• Define and enforce the overall CX vision, service standards, brand tone, and comprehensive service playbooks.
• Design and continuously improve customer journey maps for buyers and vendors across all touchpoints, from pre-purchase through post-purchase, including returns and complaint resolution.
• Set up and manage helpdesk, ticketing, and multichannel support tools for efficient customer interaction.
• Establish and manage the CX operations framework, including Service Level Agreements (SLAs), escalation matrices, quality assurance programs, knowledge base development, and performance reporting.
• Lead, coach, and scale the CX team, fostering a strong customer-first culture.
• Implement and optimize CX systems and platforms, such as Zendesk, Freshdesk, HubSpot Service Hub, or equivalent solutions.
• Own and track key CX performance metrics and insights, including Customer Satisfaction (CSAT), Net Promoter Score (NPS), Vendor Satisfaction (VSAT), response and resolution times, and ticket quality. Conduct root cause analysis and provide weekly performance reports.
• Drive continuous improvement initiatives to reduce customer friction, enhance operational efficiency, and elevate overall customer satisfaction.
• Collaborate cross-functionally with Product, Tech, Vendor Management, and Marketing teams to resolve complex issues and improve customer outcomes.
• Develop a comprehensive self-service FAQ and knowledge base to reduce repetitive customer queries.
• Support the development of AI-enabled and agentic CX experiences aligned with *******'s marketplace vision.

Qualifications and Requirements

• 7-10 years of experience in customer support operations, customer experience, CX transformation, or service excellence roles.
• Demonstrated experience in building or scaling CX functions, preferably within startups, e-commerce platforms, marketplaces, or fast-growing environments.
• Strong experience in designing customer journeys, SLAs, escalation frameworks, QA programs, and operational processes.
• Hands-on experience with CX/helpdesk platforms such as Zendesk, Freshdesk, or HubSpot Service Hub, or similar systems.
• A strong analytical mindset with proven experience using CSAT, NPS, ticket analytics, and operational KPIs to inform decisions and drive resolutions.
• Proven leadership experience in managing teams, developing talent, and driving accountability.
• Excellent communication and stakeholder management skills, with fluency in both Arabic and English (spoken and written).
• Experience working within startups, e-commerce, marketplaces, or digital consumer businesses is strongly preferred.
• Experience with AI-assisted customer operations, automation, or omnichannel CX environments is considered a plus.

Required Skills

• Customer Experience
• CX Transformation
• Service Excellence
• Customer Journeys
• SLAs (Service Level Agreements)
• Escalation Frameworks
• QA Programs (Quality Assurance)
• Operational Processes
• CX/Helpdesk Platforms (*, Zendesk, Freshdesk, HubSpot Service Hub)
• CSAT (Customer Satisfaction)
• NPS (Net Promoter Score)
• Ticket Analytics
• Operational KPIs (Key Performance Indicators)
• Leadership
• Talent Development
• Accountability
• Communication
• Stakeholder Management
• Startup Environments
• E-commerce
• Marketplaces
• Digital Consumer Businesses
• AI-assisted Customer Operations
• Automation
• Omnichannel CX

Work Environment and Location

This is a full-time position for the Head of Customer Experience at *******, located in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.

About the Role

Jetour is seeking a National Business Development Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on expanding the company's market presence through strategic channel and fleet development. The role is critical for identifying, securing, and nurturing automotive dealerships and bulk sales channels across the Kingdom, aiming to shape Jetour's growth trajectory in Saudi Arabia by building a robust dealer network and exploring new fleet and bulk purchasing opportunities.

Key Responsibilities

• Proactively identify, evaluate, and sign Tier-1 automotive dealers, managing the entire process from lead generation and due diligence to commercial negotiation and contract execution.
• Develop secondary distribution points, city pop-up stores, and lightweight channels to address market gaps.
• Engage with local car rental companies, corporate fleets, enterprise procurement departments, and government tenders to establish wholesale channels.
• Design and execute a 30-day "light launch" plan for new dealers, coordinating marketing support and ensuring initial purchase orders.
• Conduct regular dealer visits to analyze inventory turnover and retail data, drive performance improvements, and ensure network sales contributions meet company targets.

Qualifications and Requirements

• Must have automotive industry experience in channel development, dealer management, or sales.
• Preference for candidates with prior experience expanding a Chinese automotive brand within Saudi Arabia.
• A minimum of 1 year of experience in the Saudi Arabian or broader Middle East market, with a solid understanding of local dealer cooperation models and business culture.
• Proficiency in dealer evaluation and commercial negotiation is essential.
• Ability to independently manage the full business development cycle from prospecting to contract signing.
• Business-fluent in both English and Arabic.
• Must hold a valid Saudi driving license and be willing to travel frequently.
• Must be results-driven and capable of delivering measurable outcomes in terms of new outlets opened and incremental units sold.

Required Skills

• Dealer Development
• Contracting
• Lead Generation
• Due Diligence
• Commercial Negotiation
• Contract Execution
• Network Expansion
• Fleet & Bulk Channel Development
• Sales Activation
• Channel Performance Management
• Inventory Turnover Analysis
• Retail Data Analysis
• Automotive Industry Experience
• Dealer Management
• Sales
• Expanding Chinese Automotive Brand in Saudi Arabia
• Saudi Market Understanding
• Middle East Market Understanding
• Local Dealer Cooperation Models
• Business Culture Understanding
• Dealer Evaluation
• Prospecting
• Contract Signing
• Results-driven approach

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires frequent travel within the region. A valid Saudi driving license is mandatory.

• Perform preventive, corrective, and emergency maintenance on installed pumps and valves in accordance with O&M manual instructions.
• Handle pipeline burst treatment and report failure points that require pump maintenance.
• Conduct mechanical part inspections and electrical testing of motors.
• Carry out mechanical seal replacement, coupling, alignment, and gearbox assembly and maintenance.
• Monitor bearings and lubrication points, and replace shaft seals if needed.

• A minimum of 2 years of relevant work experience.
• A technical degree in Mechanics Technology.

• Assist in developing, implementing, and executing the sales strategy.
• Lead day-to-day sales activities to build long-term relationships with customers.
• Maximize revenue by providing positive leadership and setting personal booking goals.
• Analyze market information and assist with financial projections.
• Ensure exceptional customer service and maintain guest feedback for continuous improvement.

• 2-year degree in Business Administration, Marketing, or a related field with 3 years of relevant experience OR
• 4-year bachelor's degree in a similar field with 1 year of relevant experience.

• Drive financial strategy: Oversee all financial operations across the hotel portfolio, ensuring alignment with the hotels’ strategic goals to optimize profitability and efficiency.
• Oversee financial planning and analysis: Direct the preparation of annual plans, projections, and budgets, providing financial insights to support business decisions.
• Advise leadership and key stakeholders: Act as the primary financial advisor to hotel management, Area/Cluster General Managers, Owners, and Asset Managers, offering data-driven recommendations to enhance financial performance.
• Build cross-functional partnerships: Develop and maintain strong working relationships with internal stakeholders including Hotel Finance, Commercial, IT, Procurement, Human Resources, Operations, Shared Service Centres, and Regional Operations Finance.
• Ensure financial compliance: Uphold adherence to Generally Accepted Accounting Principles (GAAP) and hotel policies, safeguarding hotel assets through strong financial controls while performing all finance activities within the policy, regulatory, and contractual framework.
• Optimize financial reporting: Oversee systems and processes to drive accuracy, efficiency, and transparency in financial reporting.
• Monitor and approve financial transactions: Oversee and authorize hotel sales, purchases, salaries, and expenses to maintain fiscal responsibility and operational efficiency.
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs.

• Driving sales through the dealer network and achieving sales targets.
• Identifying and developing new dealers.
• Building strong relationships with existing dealers.
• Providing technical support and guidance to dealers.

• Conduct regular visits to dealers and customers to stimulate demand and track sales pipeline.
• Ensure timely submissions of quotations and follow-ups to convert opportunities.
• Monitor dealer performance and implement improvement plans.
• Deliver training to dealer sales teams on our products and competitive positioning.

• Bachelor’s degree in engineering (Mechanical, Electrical, or related).
• Minimum 5 years of experience in Dealer/Channel management for DX & VRV Products.
• Strong technical knowledge of DX & VRV systems.
• Proven track record in achieving sales targets.
• Excellent relationship and stakeholder management skills.

• Identify and develop new customers and business opportunities.
• Promote our range of aluminum products, including doors, windows, curtain walls, cladding systems, and more.
• Conduct client visits, presentations, and product demonstrations.
• Build and maintain relationships with consultants, contractors, and project owners.
• Achieve monthly and annual sales targets.
• Coordinate with estimation and engineering departments for accurate costing.
• Provide technical advice and product recommendations to clients.
• Follow up on quotations and negotiate contract terms.
• Ensure smooth project execution through coordination with production, procurement, and installation teams.
• Monitor project progress and maintain communication with clients.
• Develop long-term relationships with key accounts.

• Bachelor's Degree in Mechanical, Civil, Architectural Engineering, or related field.
• 3-5 years of sales experience in the aluminum or construction industry.
• Knowledge of aluminum systems, fabrication processes, and installation methods.
• Experience in project sales and tendering processes.
• Proficiency in Microsoft Office and CRM software, knowledge of AutoCAD is an advantage.

• Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
• Monitor table status and service timing in coordination with kitchen and bar teams.
• Conduct pre-shift meetings to align the team on updates and service priorities.
• Greet guests warmly and ensure satisfaction during their experience.
• Manage guest complaints with discretion and empathy.
• Supervise staff during service to maintain high quality standards.
• Identify training needs and support team development initiatives.

• 3+ years experience in a luxury hotel or upscale dining environment.
• Forbes 5 Star hotel experience is a significant advantage.
• Strong understanding of restaurant operations and service standards.
• Exceptional guest interaction and service recovery skills.

• Receive Repair Request tasks and conduct repair activities in accordance with established Work Instructions and Machine Manuals.
• Collaborate with the Lead Technician or Team Leader for troubleshooting breakdowns.
• Request Spare Parts and ensure proper consumption through pre-approval from the Maintenance Team Leader.
• After repairs, clean the working area to comply with maintenance hygiene standards.
• Document completion of tasks on the Repair Request Form, including feedback from the Production Team Leader.
• Carry out Scheduled and Preventive Maintenance activities as directed.
• Execute Calibration tasks as per instructions.
• Enforce 5S duties to maintain an organized and efficient workplace.

• Receive, inspect, and verify incoming shipments against purchase orders and packing lists.
• Accurately record and update inventory levels using company systems and software.
• Organize and store materials in designated locations, optimizing space utilization and accessibility.
• Issue and distribute materials to various departments as per requisitions, maintaining proper documentation.
• Conduct regular inventory counts and reconcile discrepancies to maintain accurate stock records.
• Monitor stock levels and identify items requiring reordering to prevent stockouts or overstocking.
• Ensure the cleanliness, orderliness, and safety of the store area.
• Operate forklifts or other material handling equipment safely and efficiently (if certified).
• Assist in loading and unloading goods as needed.
• Report damaged or defective goods and assist in their return or disposal.
• Adhere to all company safety policies and procedures.

• High school diploma or equivalent.
• Proven experience as a storekeeper or in a similar inventory management role, preferably in a manufacturing or industrial setting.
• Strong organizational and time management skills.
• Proficiency in inventory management software and basic computer applications (*, MS Office).
• Ability to lift heavy objects and perform physical tasks as required.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Forklift operator certification is a plus.
• Ability to work independently and as part of a team.

• As a Waiter/Waitress, you will report to the Food & Beverage Supervisor and be responsible for the timely setup of assigned outlets according to meal settings.
• You will interact with guests, helping them with menu choices, taking orders, and ensuring a high-quality dining experience.
• Regular training sessions will be provided to enhance your guest care, product knowledge, and grooming standards.
• Maintain cleanliness and ensure all equipment is in good working condition.

• Assist in the smooth operation of the food and beverage outlet.
• Ensure proper grooming and appearance while on duty.
• Communicate effectively with both guests and colleagues.
• Handle all guest interactions with a friendly and professional demeanor.
• Participate in training and development activities.

• Saudi Nationals only.
• Open to candidates with little to no work experience.
• Basic English skills are required.
• A strong passion for the hospitality industry.
• Excellent interpersonal skills and a collaborative attitude.

• Build and maintain relationships with journalists, media outlets, and strategic partners.
• Support the development and execution of public relations campaigns.
• Prepare communication materials in English and Arabic when needed.
• Ensure consistent messaging across all channels.
• Monitor media coverage and prepare reports.
• Support event-related PR activities.
• Collaborate with internal teams to align PR efforts with organizational objectives.

• Strong Public Relations and Media Relations skills.
• Proficiency in developing and handling Press Releases and related PR materials.
• Excellent Communication and Strategic Communications skills.
• Proven ability to build and maintain professional relationships.
• Strong writing and editing abilities; fluency in English is required, Arabic preferred.
• Experience in education, training, or related service sectors is an advantage.
• Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, or a related field, or equivalent practical experience.

• Oversee daily Central Kitchen operations and production activities.
• Ensure recipe consistency, portion control, and nutritional accuracy.
• Maintain compliance with HACCP, food safety regulations, and SFDA requirements.
• Implement and enforce SOPs, kitchen procedures, and quality standards.
• Monitor food quality, presentation, and production efficiency.
• Manage food cost, yield control, inventory, and waste reduction initiatives.
• Lead, train, and develop kitchen staff to maintain high performance standards.
• Coordinate production planning and workflow optimization.
• Ensure accurate execution of healthy meal plans and calorie-controlled menus.
• Monitor adherence to macros, nutritional specifications, and portioning standards.
• Support operational expansion and coordination across multiple locations when required.
• Identify operational improvement opportunities and implement corrective actions.

• Daily kitchen operations and production output.
• Food quality, consistency, and nutritional accuracy.
• Compliance with food safety and regulatory standards.
• Team performance and kitchen discipline.
• Cost control, waste reduction, and operational efficiency.

• Minimum 5–7 years of culinary experience, including at least 2 years in a Head Chef or Sous Chef leadership role.
• Proven experience in Central Kitchens, Meal Prep Operations, Healthy Food Production, or Large-Scale Catering.
• Strong knowledge of healthy meal preparation and calorie-controlled food production.
• Solid understanding of nutrition fundamentals, macronutrients (Protein, Carbohydrates, Fat), calorie calculations, and portion control.
• Experience implementing and enforcing SOPs within food production environments.
• Strong knowledge of HACCP, Food Safety Systems, and quality assurance practices.
• Familiarity with Saudi Food & Drug Authority (SFDA) regulations and requirements.
• Experience in food cost control, yield management, inventory control, and production planning.
• Proven ability to lead and manage kitchen teams effectively.
• Strong communication, leadership, and organizational skills.
• Ability to work in a fast-paced production environment.

• Valid Food Safety Certification (HACCP or equivalent).
• Valid Health Certificate (where applicable).

• Receive and execute repair requests from the Maintenance Team Leader
• Conduct repairs according to established Work Instructions (WI) and Machine Manuals
• Collaborate with the Lead Technician for troubleshooting breakdowns
• Request spare parts using the Spare Parts Requisition Form
• Document completion times and details of repair tasks
• Ensure the working area is clean after repairs
• Carry out Scheduled and Preventive Maintenance tasks according to checklists
• Assume 5S duties to improve work conditions

• Lead and guide a team of technicians, providing training and performance feedback to ensure high-quality work.
• Implement preventive maintenance programs for Ken-Fix systems, minimizing downtime and disruptions.
• Conduct regular inspections and audits to identify and address potential issues.
• Coordinate with external contractors for specialized repairs as per Accor's policies.
• Manage inventory of repair parts and equipment, maintaining accurate records.
• Collaborate with various departments to address guest complaints related to Ken-Fix systems.
• Stay informed on industry trends and best practices to drive efficiency.
• Monitor energy consumption of systems and implement conservation initiatives.
• Ensure adherence to safety regulations, promoting a safe work environment.