About the Role
Rotana Hotels is seeking a Director of Business Development to join their team in Makkah, Saudi Arabia. This full-time position is responsible for implementing sales plans, identifying and maximizing business opportunities, and driving revenue growth for the property. The Director of Business Development will serve as the primary liaison between the hotel and the Area Sales Office, focusing on cultivating long-term, value-based customer relationships to achieve sales objectives.
This leadership role involves overseeing the property's MICE (Meetings, Incentives, Conferences, and Exhibitions) business, supporting the execution of segment sales strategies, and ensuring the achievement of revenue goals for specific segments, overall property targets, and guest satisfaction. The position requires a proactive approach, a strong drive for results, and a commitment to delivering high levels of customer service.
Key Responsibilities
- Manage the overall business requirements of the hotel’s top-producing accounts through various sales and marketing initiatives.
- Conduct tours of hotel facilities and services for prospective clients.
- Implement and execute sales action plans to promote hotel promotions, facilities, and activities.
- Handle incoming leads in collaboration with the main account manager in the area sales office.
- Assist in the execution of the property sales plan and participate in the preparation of the yearly sales plan with the property executive committee.
- Establish and maintain files for major accounts, ensuring up-to-date information on competitor rates, promotions, and strategies.
- Consolidate and finalize month-end sales reports for distribution to relevant parties.
Qualifications and Requirements
- A degree in Sales.
- A minimum of two years of post-graduate work experience, preferably within the hotel industry.
- National and international mobility.
Required Skills
- Sales acumen
- Customer service orientation
- MICE business understanding
- Presentation skills
- Written and oral communication skills
- Computer literacy
- Business understanding
- Influencing skills
- Business planning
- Team building capabilities
- Valuing diversity
- Leadership skills
- Adaptability
- Drive for results
- Customer focus
- Operations management
Work Environment and Additional Information
This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. Proficiency in English is essential. Additional language skills are considered an asset. The ideal candidate will possess a guest and service-oriented attitude, supported by a proactive approach and a strong drive for results. Flexibility, a high level of integrity, and professionalism towards colleagues and clients are expected.