Customer Services Full-time Jobs for Fresh Graduates With No Experience in Riyadh

• Create Meaningful Connections: Focus on building relationships with customers by understanding their needs and delivering personalized solutions.
• Collaborate for Success: Work hand-in-hand with the Customer Service Store Manager to enhance the shopping experience by recommending optimal product placements.
• Deliver an Unforgettable Experience: Provide a holistic shopping journey for customers through in-depth product knowledge and exceptional service.
• Embrace Our Travel Retail Philosophy: Ensure compliance with our return policy to create a seamless experience for travelers.
• Be a Reliable Resource: Share accurate and up-to-date information with customers, ensuring they feel valued and informed.

• Strong dedication to customer satisfaction and an understanding of its impact on business success.
• Excellent verbal and written communication skills.
• Ability to build positive relationships with customers and team members.
• Proven track record of meeting sales goals.

• Incentive-based rewards.
• Comprehensive training from a leading international visitor experience partner.
• Opportunity to contribute to customer satisfaction and business growth.
• Valuable experience in the travel industry.

• Patrolling the property and locking entrances as required.
• Conducting daily physical hazard inspections and responding to accidents.
• Assisting guests during emergency situations and documenting security incidents.
• Handling guest disturbances and maintaining a safe environment.

• Competitive salary and benefits
• Career development and growth opportunities
• A culture of inclusivity and team collaboration
• A commitment to environmental and community engagement

• Provide dedicated support and personalized services to our guests.
• Anticipate guest needs and respond promptly to inquiries.
• Ensure all guest requests and inquiries are handled with professionalism and urgency.
• Maintain knowledge of hotel services and local attractions to assist guests effectively.

• Previous experience in luxury hospitality preferred.
• Excellent communication skills and attention to detail.
• Ability to work in a fast-paced environment.
• Strong commitment to customer service.

• Support the smooth running of the front office department, ensuring all aspects of the guest journey are delivered to the highest level.
• Work as part of a team that maximizes guest satisfaction, delivering positive responses to guest inquiries and resolving issues promptly.
• Take responsibility for assigned duties, ensuring timely and professional execution of tasks.
• Contribute to departmental plans and objectives, achieving hotel initiatives & targets.
• Collaborate effectively with your team, ensuring costs and inventory are controlled while achieving performance levels.
• Build and maintain effective working relationships, promoting company culture and values.
• Ensure compliance with all legislation requirements and best practices for internal and external audits.

• Experience in front office is beneficial but not essential.
• A hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of assigned tasks.
• Integrity, with the ability to work in an environment demanding excellence.
• Experience with IT systems across various platforms.
• Strong communication skills.

Job role A Pret:

·      The barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.

·      The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”.

·      The Barista ensures efficient back counter operation, cleanliness, maintenance and team training.

·      The role guarantees that customers always receive the drink they expect.

Working Hours:

·      6 days a week, 8 working hours.

Requirements:

·      English language.

·      1 to 2 years’ experience in F&B.

• Receive, inspect, and store incoming materials and supplies.
• Maintain updated records of inventory, stock levels, and goods movement.
• Organize storage areas for easy access and optimized space usage.
• Issue materials and supplies to internal departments as per request.
• Coordinate with procurement and logistics teams for replenishment and delivery.
• Ensure the store is clean, safe, and complies with safety standards.
• Conduct regular physical stock counts and reconcile with system records.
• Report any discrepancies or damages to the concerned department.

• Plan, develop, and execute marketing campaigns (online and offline).
• Manage content creation for digital platforms including social media, website, and email marketing.
• Handle Snapchat content creation and scheduling, including stories, promotions, and engagement tracking.
• Analyze campaign performance and provide actionable insights.
• Coordinate with external agencies and vendors when needed.
• Monitor market trends and competitors to identify opportunities for growth.
• Assist in the organization and promotion of events and product launches.
• Ensure brand consistency across all communication channels.
• Support in budget planning and track marketing expenses.

• Bachelor's degree in Marketing, Business Administration, or related field.
• Strong knowledge of digital marketing tools and platforms.
• Experience managing social media platforms, especially Snapchat.
• Excellent communication skills in English and Arabic.
• Creativity, attention to detail, and strong analytical thinking.
• Proficiency in Microsoft Office; knowledge of design or marketing tools (*, Canva, HubSpot, Google Analytics) is a plus.

• Assist in the administration and maintenance of SAP systems, ensuring smooth operations
• Support user account management, including creating, modifying, and deactivating user access in SAP
• Help monitor system performance and assist in troubleshooting any technical issues
• Assist in data entry, reporting, and documentation related to SAP administration
• Provide technical support and training to end-users as needed
• Collaborate with the SAP administration team on system upgrades and enhancements
• Stay updated on SAP best practices and relevant technical developments

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
• Basic understanding of SAP systems and functionalities is preferred
• Prior experience in IT support or administrative roles is a plus but not mandatory
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team-oriented environment
• Eagerness to learn and develop skills in SAP administration

• Greet and welcome guests, ensuring a positive first impression.
• Handle check-in and check-out processes efficiently.
• Respond to guest inquiries and provide accurate information.
• Manage reservations and communicate with guests regarding booking details.
• Ensure the reception area is tidy and organized.
• Collaborate with other departments to maintain high service standards.

• Saudi nationality.
• Fluent in English, both written and spoken.
• Fresh graduate from a hotel college or high school.
• Prior experience in front-office operations is a plus.

• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong attention to detail and problem-solving abilities.

• Understand and comply with corporate policies and standard operating procedures.
• Answer the hotel’s main telephone line and connect guests and colleagues to the correct extensions.
• Process and confirm guest reservations for rooms, food and beverage, and spa services.
• Verify room availability and explain guarantee and cancellation policies to callers.
• Address guest questions regarding property facilities and services.
• Maintain knowledge of all hotel features, services, and hours of operation.
• Monitor customer satisfaction and resolve any issues.
• Ensure compliance with MOHG Social Media Policy and other hotel protocols.

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

Sales Specialist required to work in a leading company in the field of [automobiles], possessing persuasive skills in sales and a leadership personality capable of achieving the set goals.

Main tasks and responsibilities:
• Developing and implementing sales strategies to achieve the specified goals
• Building and developing strong relationships with current and potential clients
• Following up on the sales process from start to completion of customer service

• Administrative Support: Manage schedules, organize meetings, and coordinate appointments for executives to ensure smooth operations.
• Communication Management: Handle all incoming and outgoing communications efficiently, including emails and phone calls.
• Document Preparation: Create, format, and proofread documents, reports, and presentations ensuring professionalism and accuracy.
• Meeting Coordination: Arrange logistics for meetings, including venue bookings and agenda preparation.
• Confidentiality Maintenance: Maintain the highest level of discretion when handling sensitive information.
• Follow-Up: Monitor task progress and deadlines to ensure timely completion of projects.

• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent proficiency in English.

• Capture and edit high-quality photographs and videos for various campaigns.
• Manage lighting, sound, and equipment setup for professional shots.
• Edit and produce creative videos and photo content for marketing and social media.

• Plan sales volumes and potentials of all customers in the assigned region.
• Utilize CRM for sales forecasts and planning.
• Analyze market conditions and build a network of stakeholders.
• Identify opportunities for local product and service portfolio solutions.
• Maintain customer contacts and relationships.
• Prepare and coordinate proposals in cooperation with management and professionals.
• Oversee assignments and contribute to product development, projects, or services programs.
• Complete sales and revenue reporting.
• Develop After-Market business in the region.
• Act as a point of contact to customers for commercial matters and enhance organizational collaboration.

• Bachelor’s degree in electrical engineering.
• Strong background in MV systems and solutions.
• Understanding of the KSA infrastructure market and Giga projects.
• Knowledge of key investors and players in the industry.
• Competitive market insight.
• Strong negotiation, commercial, and technical skills.

• 2 to 3 days of mobile working per week.
• A diverse and inclusive culture.
• Opportunities for personal and professional development.
• A supportive environment where everyone can contribute and belong.