Supervision & Control Full-time Jobs for Saudis and residents in Saudi Arabia

Job Title:

Quality & Compliance Manager – مدير الجودة والالتزام

Main Tasks and Responsibilities:

• Setting and developing quality standards for salon services.

• Monitoring branch performance and ensuring compliance with cleanliness, hospitality, and overall appearance standards.

• Conducting regular field visits to branches and preparing detailed evaluation reports.

• Training branch supervisors and staff on quality policies and customer service.

• Receiving and analyzing customer feedback and providing appropriate solutions.

• Monitoring key performance indicators (KPIs) related to customer satisfaction and service quality.

• Participating in developing continuous improvement plans and standardizing the working style across all branches.