Company ‎Branch Managerمدير فرع شركة Jobs in Saudi Arabia

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Senior Account Manager - Enterprise Asset Management

Senior Account Manager - Enterprise Asset Management

📣 Job AdNew

Octave

Full-time

About the Role

Octave is seeking a results-driven Senior Account Manager to oversee and grow strategic client relationships within its Enterprise Asset Management (EAM) division. This role is crucial for driving business growth in KSA and Bahrain, acting as the primary point of contact for new and existing clients. The ideal candidate will possess a deep understanding of asset management solutions, a consultative sales approach, and the ability to collaborate effectively with internal delivery teams and client stakeholders to ensure value realization and business growth. Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle. With approximately 7,200 employees in 45 countries, Octave is committed to turning complex operational data into actionable intelligence to improve performance, resilience, and incident response.

Key Responsibilities

  • Drive EAM/APM business growth in the Kingdom of Saudi Arabia and Bahrain.
  • Serve as the primary point of contact for both new and existing clients.
  • Develop a deep understanding of client business objectives and align EAM strategies to support these goals.
  • Ensure customer satisfaction through proactive account planning, relationship building, and continuous improvement initiatives.
  • Identify and capitalize on upselling and cross-selling opportunities within existing accounts.
  • Monitor and report on account performance, customer health, and revenue forecasts.
  • Act as a trusted advisor to clients on industry best practices in asset lifecycle management, maintenance strategies, and compliance.

Qualifications and Requirements

  • Bachelor's degree in Engineering, Information Technology, or a related field.
  • A minimum of 10 years of experience in account management.
  • At least 5 years of experience specifically within Enterprise Asset Management (EAM), Asset Performance Management (APM), or related enterprise software.
  • Proven success in acquiring new accounts and consistently achieving revenue targets.
  • Strong presentation, negotiation, and stakeholder management skills.
  • Willingness and ability to travel as required.

Required Skills

  • Expertise in Enterprise Asset Management (EAM) solutions.
  • Proficiency with EAM platforms such as IBM Maximo, SAP EAM, and Hexagon EAM, or similar products.
  • Strong client relationship management capabilities.
  • A consultative sales approach.
  • Proficiency in account planning and strategy development.
  • Demonstrated ability in upselling and cross-selling techniques.
  • Experience with revenue forecasting.
  • Knowledge of asset lifecycle management principles.
  • Understanding of maintenance strategies and best practices.
  • Excellent presentation skills.
  • Effective negotiation skills.
  • Strong stakeholder management abilities.
  • Familiarity with IoT, predictive maintenance, and digital transformation trends.
  • Experience with contract management and renewals, particularly in SaaS or license-based models.
  • Industry knowledge in sectors such as Utilities, Manufacturing, Transportation, Oil & Gas, Facilities Management, Public Sector, Mining & Metals, and Pharmaceuticals & Life Sciences is preferred.

Work Environment and Location

This is a full-time, remote position. The role is focused on driving business growth within the Eastern Region of Saudi Arabia, specifically in Al Khobar.

breifcase+10 years

locationAl Khobar

Remote Job
2 days ago
Account Executive - Riyadh, KSA

Account Executive - Riyadh, KSA

📣 Job Ad

KitchenPark

Full-time

About the Role

KitchenPark is transforming the food delivery sector by developing smart, fully equipped kitchens within underutilized properties. Our objective is to improve affordability, quality, and convenience for both restaurateurs and customers. We offer customized kitchen spaces designed to enable chefs and restaurant owners to enter or expand within the delivery market, supporting diverse cuisine types with adaptable solutions that scale with their business growth.

As an Account Executive, you will be central to driving our expansion by engaging with prospective partners and guiding them through the sales process. This is a full-cycle sales position where your success is directly linked to your efforts, from initial contact to closing deals. You will play a key role in assisting businesses in utilizing KitchenPark's solutions to foster their growth and succeed in the expanding online food delivery market.

Key Responsibilities

  • Engage with prospects through phone, email, and in-person interactions within the Mid-Market-Enterprise Cuisine sector across Saudi Arabia, focusing on Riyadh, Al Khobar, Jeddah, and Dammam.
  • Manage the complete sales cycle, from initial outbound outreach and interest generation to successfully closing agreements.
  • Initiate conversations and build interest with potential partners regarding KitchenPark's offerings.
  • Schedule meetings with potential partners to effectively advance the sales cycle.
  • Develop a thorough understanding of clients' business objectives and demonstrate how KitchenPark can support their growth.
  • Assess the potential value that sourced leads can bring to a business.

Qualifications and Requirements

  • A minimum of 5 years of experience in a full-cycle sales role with direct quota-carrying responsibilities.
  • A Bachelor's degree in a business-related field such as marketing, sales, finance, or economics.
  • Demonstrated consultative selling skills, including intellectual curiosity and strong closing abilities.
  • Excellent communication and interpersonal skills, effective in both face-to-face and remote interactions.
  • A strong goal-oriented mindset, understanding that daily, weekly, and monthly activities directly contribute to achieving success.
  • A robust work ethic, demonstrating a commitment to performing necessary actions for sales success.
  • High levels of ambition, a strong drive to work diligently, and self-motivation.
  • A results-oriented and detail-oriented approach to work.
  • Resilience, with the ability to adapt, learn, and operate with a growth mindset.

Required Skills

  • Sales
  • Consultative Selling
  • Communication
  • Interpersonal Skills
  • Goal-Oriented
  • Work Ethic
  • Self-motivated
  • Results-oriented
  • Detail-oriented
  • Adaptability
  • Growth Mindset

Work Location and Training

This full-time position is based in our Riyadh office. The role involves covering sales opportunities across Riyadh, Al Khobar, Jeddah, and Dammam within the Riyadh Region. Candidates will receive comprehensive product and sales training, including an initial 8-week shadowing period, to prepare them for the role.

breifcase5-10 years

locationAl Khobar

13 days ago
Sales Relationship Manager - Saudi National

Sales Relationship Manager - Saudi National

📣 Job Ad

Mutakamela Insurance

Full-time

About the Role

Mutakamela Insurance, a growing leader in the Saudi Arabian insurance sector, is seeking a dedicated and results-oriented Sales Relationship Manager. This full-time position is based in Al Khobar, Eastern Province, and offers an excellent opportunity to contribute to our continued success and expansion. At Mutakamela, we are committed to attracting and developing top talent, fostering a culture rooted in professionalism, innovation, and collaboration, making us a trusted name in the industry and a great place to grow your career.

As a Sales Relationship Manager, you will play a crucial role in driving new business acquisition and nurturing strong, lasting relationships with our valued clients and prospects. You will be instrumental in achieving sales targets while ensuring exceptional customer service and contributing to the enhancement of our product and service offerings.

Key Responsibilities

  • Generate new business opportunities from the market and achieve assigned sales targets.
  • Maintain and strengthen relationships with existing clients and potential prospects.
  • Provide excellent customer service to clients, actively collecting feedback to drive improvements in products and services.
  • Prepare daily reports to track progress and performance.
  • Support the line manager with required tasks and initiatives.

Qualifications and Requirements

  • A Bachelor's degree in Business, Marketing, or a related field is required.
  • A minimum of 2 years of sales experience is necessary, with a preference for experience in corporate sales.
  • Possess good knowledge of insurance principles and the Saudi Arabian insurance market.
  • Demonstrate strong communication skills in both Arabic and English.
  • Exhibit excellent negotiation and persuasion abilities.
  • Possess strong organizational skills to manage multiple tasks and client interactions effectively.
  • Ability to work effectively under pressure and meet strict deadlines.

Required Skills

  • Sales
  • Customer Service
  • Communication
  • Negotiation
  • Persuasion
  • Organizational Skills

Work Location and Experience

This is a full-time position located in Al Khobar, Eastern Province, Saudi Arabia. The ideal candidate will have between 2 to 5 years of relevant experience.

breifcase2-5 years

locationAl Khobar

7 days ago
Planning & Performance Manager

Planning & Performance Manager

📣 Job Ad

Jeeny

Full-time

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

  • Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
  • Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
  • Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
  • Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
  • Partner with business teams to facilitate informed decision-making on strategic and operational matters.
  • Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
  • Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
  • Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
  • Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
  • Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

  • Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
  • A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
  • Demonstrated experience in team management is a mandatory requirement.
  • Strong presentation skills, capable of conveying complex information clearly and effectively.
  • Fluent in written and spoken English.

Required Skills

  • Expert proficiency in Microsoft Excel and PowerPoint.
  • Skilled in utilizing data visualization software to present insights effectively.
  • Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
  • Excellent written and verbal communication skills.
  • Analytical mind with a strong aptitude for problem-solving.
  • Proven ability to lead quarterly and monthly budget development.
  • Capability to create quarterly and monthly KPI targets.
  • Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
  • Experience in establishing communication cadences between business teams and leadership.
  • Adept at partnering with business teams to support key decision-making.
  • Skilled in creating visibility for L0, L1, and L2 KPIs.
  • Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
  • Experience in developing business and financial models for ad-hoc requests.
  • Proven leadership and development skills for strategy, planning, and performance analysts.
  • Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

breifcase2-5 years

locationAl Khobar

10 days ago
Commercial Tourism Partnerships Specialist

Commercial Tourism Partnerships Specialist

📣 Job AdNew

Talent Blueprint FZ LLC

Seasonal

About the Role

Talent Blueprint FZ LLC is seeking a Commercial Tourism Partnerships Specialist to support the delivery of a major international football tournament hosted in Saudi Arabia. This contract role will be instrumental in managing tourism and travel trade partnerships, coordinating stakeholder engagement, and driving tourism-focused commercial initiatives to enhance visitor demand and the overall event experience. The position is based in Riyadh, with potential deployment to Al Khobar based on operational requirements. The contract duration is from July 2026 to March 2027.

Key Responsibilities

  • Support the management of partnerships with airlines, travel agencies, tour operators, destination management companies (DMCs), hospitality providers, and other key tourism stakeholders.
  • Coordinate the implementation of tourism campaigns, travel packages, and destination marketing initiatives directly linked to the event.
  • Assist in maintaining strong, collaborative relationships with key commercial and tourism partners to ensure the successful delivery of partnership programs.
  • Support partner onboarding processes, manage communications, and facilitate stakeholder engagement activities.
  • Monitor partnership performance, assist with account management processes, and contribute to commercial reporting.
  • Coordinate effectively with internal teams and external stakeholders to ensure the timely execution of all tourism-related initiatives.
  • Support event-time tourism activations and visitor engagement programs to maximize impact and attendee experience.
  • Maintain accurate records, partnership documentation, and performance tracking reports for all managed partnerships.
  • Identify opportunities to enhance visitor acquisition, strengthen partner engagement, and achieve overall tourism outcomes.

Qualifications and Requirements

  • A minimum of 5 years of experience in sales, business development, partnerships, account management, or within the tourism, travel, hospitality, or aviation sectors.
  • Demonstrated experience working with travel agencies, tour operators, DMCs, airlines, hotels, tourism boards, or destination marketing organizations.
  • A solid understanding of tourism distribution channels, B2B sales processes, and effective customer acquisition strategies.
  • Proven experience supporting commercial partnerships, tourism campaigns, or travel-related programs.
  • Familiarity with digital travel platforms, online booking channels, and travel technologies is preferred.
  • Previous experience supporting major events, sports events, tourism boards, airlines, hospitality organizations, or destination marketing initiatives is highly desirable.
  • Strong communication, organizational, stakeholder management, and coordination skills are essential.
  • The ability to work effectively in a dynamic, fast-paced event environment is crucial.

Required Skills

  • Sales and Business Development
  • Partnerships and Account Management
  • Tourism, Travel, and Hospitality expertise
  • Aviation industry knowledge
  • Experience with Travel Agencies, Tour Operators, DMCs, Airlines, Hotels, Tourism Boards, and Destination Marketing Organizations
  • Understanding of Tourism Distribution Channels
  • B2B Sales Processes and Customer Acquisition Strategies
  • Commercial Partnerships and Tourism Campaigns
  • Travel-Related Programs
  • Digital Travel Platforms, Online Booking Channels, and Travel Technologies
  • Experience with Major Events and Sports Events
  • Destination Marketing Initiatives
  • Communication Skills
  • Organizational Skills
  • Stakeholder Management
  • Coordination Skills

Work Context

This is a contract role for Talent Blueprint FZ LLC, supporting a major international football tournament in Saudi Arabia. The position is based in Riyadh, with the possibility of deployment to Al Khobar depending on operational needs. The contract period is from July 2026 to March 2027. The role requires 5-10 years of experience and is a contract-based position.

breifcase5-10 years

locationAl Khobar

4 days ago
Store Manager

Store Manager

📣 Job AdNew

Apparel Group

Full-time

About the Role

Apparel Group is seeking an experienced and dynamic Store Manager to oversee operations in its stores located in Jiddah and Makkah, Saudi Arabia. This role is responsible for managing daily store operations, ensuring a positive customer shopping experience, maintaining high store standards, and achieving financial targets. The ideal candidate will possess strong leadership and organizational skills, coupled with a thorough understanding of the fashion retail market, acting as a key liaison between store activities and the central office.

Key Responsibilities

  • Drive the store team to achieve store targets and Key Performance Indicators (KPIs).
  • Ensure store shrinkage is maintained below * of the cost of sale.
  • Conduct regular financial and stock audits to maintain accuracy and control.
  • Regularly update, track, and communicate the store dashboard to relevant stakeholders.
  • Maintain visual merchandising (VM) standards within the store to enhance the customer environment.
  • Manage employee records, including leave, passports, performance history, and roster scheduling.
  • Oversee day-to-day store operations, including opening and closing procedures.
  • Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement and implement action plans.
  • Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
  • Implement and enforce company policies and procedures to ensure compliance and operational integrity.
  • Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
  • Manage back store operations and ensure efficient merchandise replenishment.
  • Implement and enforce security measures to prevent theft and ensure the safety of customers and employees.
  • Recruit, train, and develop a high-performing sales team.
  • Monitor and manage store expenses, budgets, and financial goals.
  • Drive the store team to achieve Club Apparel, Net Promoter Score (NPS), and Customer Satisfaction (DSES) goals.
  • Maintain a strong relationship with mall management.
  • Effectively communicate with the office back-end team regarding store-related activities.
  • Address customer inquiries and concerns promptly, striving to exceed customer expectations.
  • Manage people in regards to the performance and conduct of store employees.
  • Constantly upgrade the skills of self and the team, and create a pipeline of future store managers.
  • Identify learning gaps within the team and create processes to address them.
  • Conduct training sessions for new hires and ongoing product knowledge sessions for the team.

Qualifications and Requirements

  • A minimum of 10 years of progressive experience in a retail management role.
  • Proven success in enhancing customer engagement.
  • Demonstrated ability to achieve and exceed sales KPI targets for stores.
  • Strong leadership and problem-solving skills.
  • Experience in customer-centric roles.

Required Skills

  • Leadership and Team Management
  • Organizational and Planning Skills
  • Fashion Retail Market Understanding
  • Sales Target Achievement and KPI Monitoring
  • Sales Performance Analysis
  • Effective Communication (with team, management, and office back-end)
  • Action Plan Development and Implementation
  • Back Store Operations and Merchandise Replenishment
  • Security Measures Implementation
  • Recruitment, Training, and Team Development
  • Expense and Budget Management
  • Customer Engagement Enhancement
  • Problem-Solving
  • Visual Merchandising Standards Maintenance
  • Employee Record Management
  • Mall Management Relationship Building

Work Environment and Location

This is a full-time position. The role is based in Jiddah and Makkah, Saudi Arabia, requiring the Store Manager to oversee operations within these specific locations.

breifcase+10 years

locationMakkah

4 days ago
Kid to Kid South Blvd Store Manager

Kid to Kid South Blvd Store Manager

📣 Job Ad

Kid to Kid

Full-time

About the Role

Kid to Kid is seeking a dynamic and experienced Store Manager to lead its South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. As a buy-sell-trade store specializing in gently used children's clothing, shoes, toys, and equipment, Kid to Kid promotes sustainable fashion and environmental responsibility while helping families manage their budgets. You will be responsible for creating a high-end resale experience that is clean, organized, and easy to shop, driven by your leadership and team development.

This is a full-time position where you will oversee all aspects of store operations, from strategic planning to daily execution. You will be responsible for building and motivating a high-performing team, ensuring profitability, and maintaining the brand's commitment to exceptional customer service. Joining Kid to Kid, operated by Summit Recommerce Group (SRG), means becoming part of the largest multi-unit group within the Kid to Kid and Uptown Cheapskate systems, providing company infrastructure support while maintaining a close-knit, collaborative work environment.

Key Responsibilities

  • Lead with a positive attitude and drive to achieve daily goals.
  • Manage and develop a team of over 10 employees and hold them accountable.
  • Take ownership of all store performance metrics, including sales, payroll, and schedules.
  • Analyze sales and purchase reports to identify opportunities and implement strategies for results.
  • Set a high standard for urgency, energy, and professionalism within the store.
  • Recruit, train, and mentor team members, providing continuous, real-time feedback.
  • Maintain exceptional standards for visual merchandising, store cleanliness, and organization.
  • Oversee buying operations, including inventory evaluation and pricing.
  • Ensure an exceptional customer experience and foster a strong service-focused culture.
  • Actively participate in daily operations alongside the team, demonstrating hands-on leadership.

Qualifications and Requirements

  • Minimum of 5-10 years of relevant experience required.
  • Previous retail experience is essential.
  • Previous leadership experience is strongly preferred.
  • Must be organized, dependable, and possess excellent communication skills.
  • Demonstrate a positive, solutions-oriented mindset.

Required Skills

  • Leadership
  • Teamwork
  • Communication
  • Organization
  • Dependability
  • Problem-solving
  • Retail Operations

Additional Information

Job Type: Full-time.

Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia.

Potential benefits include: potential for a significant annual bonus based on sales growth (averaging over $10,000), a 30% employee discount, eligibility for a group health plan, a 401(k) plan with company match, 10 paid days off, and a clear path for career advancement within a growing organization.

breifcase5-10 years

locationMakkah

13 days ago
Store Manager - Kilian

Store Manager - Kilian

📣 Job Ad

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

  • Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
  • Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
  • Manage the customer database to build strong relationships and identify future selling opportunities.
  • Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
  • Embrace a hybrid retail approach by leveraging all online and offline points of sale.
  • Provide clear vision and direction to the team regarding business objectives and store strategies.
  • Identify, recruit, develop, and retain strong talent within the team.
  • Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
  • Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
  • Ensure performance improvement plans are transparently discussed and documented.
  • Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
  • Drive the brand's e-commerce business, including various activities and activations.
  • Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
  • Ensure adherence to all sales and operational policies and procedures within the store.
  • Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
  • Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
  • Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
  • Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
  • Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

  • A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
  • Fluency in both Arabic and English is essential.

Required Skills

  • Sales Target Achievement and KPI Management
  • Customer Relationship Management and Clienteling
  • Product Knowledge
  • Team Leadership, Talent Recruitment, and Talent Development
  • Employee Feedback Management and Coaching
  • Promoting a Growth Mindset and Performance Improvement Plans
  • Omnichannel Customer Experience Strategy
  • E-commerce Operations and Order Processing
  • Adherence to Sales and Operational Policies
  • Understanding of Service Level Agreements (SLAs)
  • Proficiency with Clienteling Apps, OMS, and Business WhatsApp
  • Stock Replenishment and Visual Merchandising (VM)
  • Compliance with Legal, Safety, and Security Guidelines
  • Retail Store Operations and HR Guidelines
  • Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

breifcase2-5 years

locationMakkah

14 days ago
Department Manager

Department Manager

📣 Job AdNew

Apparel Group

Full-time

About the Role

Apparel Group is seeking a Department Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring the efficient and profitable operation of retail stores, contributing to customer satisfaction and sales maximization. The Department Manager will oversee daily store operations, support the Store Manager, and assume full responsibility for the store in their absence. This role requires a proactive individual with a strong understanding of retail best practices, customer service, and staff management.

Key Responsibilities

  • Ensure retail staff provide high levels of customer service to maximize sales.
  • Assist the Store Manager in the efficient and profitable operation of the store, adhering to all Company policies and procedures.
  • Assume end-to-end store responsibility in the absence of the Store Manager.
  • Actively promote the company's Loyalty Program to enhance customer loyalty and repeat sales.
  • Provide constructive feedback to the Store Manager and Area Manager regarding employees and product performance.
  • Maintain updated product knowledge and awareness of new products, trends, and fashion directives to meet and anticipate customer needs.
  • Ensure retail staff possess the necessary skills for exceptional customer service and sales drive.
  • Assist the Store Manager in implementing operating procedures at the store in accordance with company standards.
  • Ensure all staff adhere to brand and company policies and procedures.
  • Conduct regular audits of store administration and promptly resolve identified issues.
  • Manage the daily staff roster, leave requests, and address employee grievances.
  • Maintain visual merchandising standards in the store at all times, as per set guidelines.
  • Ensure constant vigilance regarding store security.
  • Stay updated on the various brands within the group to facilitate suggestive selling.
  • Ensure minimal stock loss through diligent product knowledge and adherence to procedures.

Qualifications and Requirements

  • Must be fashionable, well-groomed, and possess updated product knowledge.
  • Must be physically fit to stand for extended hours and handle heavy lifting.

Required Skills

  • Customer Service
  • Sales Maximization
  • Product Knowledge
  • Visual Merchandising
  • Staff Management
  • Security Awareness
  • Suggestive Selling

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience. The specific work type is full-time.

breifcase5-10 years

locationMakkah

1 day ago
Store Manager - FARM Rio (Jawharat Jeddah)

Store Manager - FARM Rio (Jawharat Jeddah)

📣 Job Ad

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a leader in delivering luxury experiences in the Middle East for over seven decades, announces the need for a dynamic Store Manager to open the FARM Rio boutique in the jewel of Jeddah. As a key player in the hybrid luxury retail landscape, Chalhoub Group manages a diverse portfolio of over 10 of its own brands, in addition to partnerships with over 400 global names in fashion, beauty, jewelry, watches, eyewear, and lifestyle. This role aims to deliver seamless omnichannel experiences and uphold the brand philosophy of inspiring, exciting, and delighting customers.

Store Manager Responsibilities

The Store Manager will be responsible for driving sales performance, fostering strong customer relationships, and managing a high-performing team. This position requires a proactive approach to market trends, a commitment to team development, and the ability to embody brand values in all interactions.

Key Tasks

  • Lead by example, representing the FARM Rio brand by communicating its values and philosophy in all activities and interactions with customers and team members.
  • Define, implement, and monitor the store's business plan to achieve sales targets and Key Performance Indicators (KPIs).
  • Manage the customer database to build strong relationships and identify future sales opportunities.
  • Stay up-to-date with the latest trends, products, and competitor activities, sharing feedback with relevant support teams.
  • Embrace the omnichannel retail approach by leveraging all online and offline points of sale.
  • Provide clear vision to the team regarding business objectives and store direction.
  • Identify, recruit, develop, and retain strong talent within the store team.
  • Create a positive work environment based on trust, respect, and fairness, acting as the voice of employees by sharing feedback, challenges, and concerns with leadership and HR.
  • Act as a coach for team members, fostering a growth mindset through the use of the Group's learning tools and platforms.
  • Continuously monitor team development and career growth plans, ensuring performance improvement plans are discussed and documented transparently.

Required Qualifications and Experience

  • Minimum of 5 years of experience as a Store Manager in a luxury or premium fashion brand.
  • Proficiency in English is essential.

Core Skills

  • Exceptional leadership and team development capabilities.
  • Proficiency in customer relationship management and building lasting customer connections.
  • Proven ability to achieve sales targets and drive business performance.
  • Skills in talent acquisition and retention strategies.
  • Ability to create and maintain a positive and motivating work environment.
  • Strong coaching skills to foster employee growth and development.
  • Experience in planning and executing performance improvement plans.
  • Proactive approach to fostering a growth mindset within the team.

Additional Information About the Work Environment

This position is located in Jeddah, Makkah Al Mukarramah, Saudi Arabia, and is full-time. Chalhoub Group is committed to fostering a people-centric culture, rooted in diversity, equity, and inclusion. The Group is a forward-thinking organization dedicated to shaping the future of luxury retail through innovation and a commitment to sustainability. The Group offers diverse career paths, enriching experiences, and opportunities for learning and development.

breifcase5-10 years

locationMakkah

10 days ago
Store Manager - ALO Jeddah

Store Manager - ALO Jeddah

📣 Job Ad

SOHO Group

Full-time

About the Role

SOHO Group is seeking a Store Manager for its ALO store located in Jeddah, Makkah, Saudi Arabia. ALO is a lifestyle retailer focused on activewear and clean beauty. The Store Manager will be responsible for all aspects of store operations, fostering a productive work environment, and achieving sales and profitability targets. This role is key to upholding ALO's mission and values, driving operational excellence, maintaining merchandising standards, and developing the store team.

Key Responsibilities

  • Develop and implement retail strategies to achieve business growth and targets.
  • Maintain an understanding of the local market, clientele, and competitors to inform strategy.
  • Monitor business trends impacting store success and adapt strategies accordingly.
  • Utilize Key Performance Indicators (KPIs) to develop and support business-driving strategies.
  • Lead the store team using company tools, incentives, and strategies to achieve sales goals.
  • Ensure the team embodies ALO's mission and principles, communicating the brand's identity to customers.
  • Foster growth, accountability, and inclusivity through development, performance management, training, and coaching.
  • Conduct talent analysis and establish career progression plans to enhance talent retention.
  • Establish internal and external talent pipelines through succession planning and recruitment.
  • Oversee Sales & Service, Operations, and Visual Managers for effective strategy execution.
  • Support the execution of operational and visual guidelines to maintain brand standards.
  • Champion visual merchandising standards on the sales floor using business performance data.
  • Support a safe work environment and ensure efficient store operations.
  • Collaborate with cross-functional business partners to support organizational goals.
  • Act as a brand ambassador, cultivating a store culture aligned with ALO's mission and values.
  • Navigate the organization effectively, balancing business needs with brand culture.
  • Create and implement effective store-wide communication strategies.

Qualifications and Requirements

  • A minimum of 10 years of leadership experience in retail or a related industry.
  • Proven ability to manage peak and seasonal business periods while maintaining service standards and commercial performance.
  • Previous luxury retail experience is considered a strong asset.
  • Ability to lift, push, carry, or otherwise move up to 50 pounds.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Ability to stand and move for an entire shift.

Required Skills

  • Proficiency in MS Office Suite, including Word, Excel, and Outlook.
  • Exceptional interpersonal and communication skills, both verbal and written.
  • Agility and the ability to manage multiple tasks effectively in a changing environment.
  • Strong time management skills and personal accountability.
  • Demonstrated professionalism, integrity, and respect in all interactions.
  • Adaptability to the changing needs of the business and a positive approach to challenges.
  • Proactiveness, initiative, and confidence in working towards boutique goals and objectives.
  • A business owner mindset with an entrepreneurial spirit.
  • An independent work ethic.

Work Environment and Details

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The work environment is described as young and dynamic, offering opportunities for professional growth. SOHO Group is committed to employee well-being and fosters a culture of loyalty and belonging.

breifcase+10 years

locationMakkah

10 days ago
Area Supervisor

Area Supervisor

📣 Job Ad

HR Support Recruitment

Full-time

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

  • Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
  • Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
  • Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
  • Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
  • Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
  • Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

  • Possess 2 to 5 years of relevant experience in branch supervision or area management.
  • Demonstrate prior experience within the food and beverage or retail sectors.
  • Exhibit strong leadership capabilities and excellent organizational skills.
  • Hold a valid Saudi driving license and preferably own a car.
  • Be able to travel within the Jeddah region as required by the role.
  • Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

  • Leadership and team motivation
  • Branch supervision and area management
  • Operational performance monitoring
  • Sales target achievement
  • Customer service quality assurance
  • Organizational and planning abilities
  • Effective communication
  • Experience in the food & beverage sector
  • Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.

breifcase2-5 years

locationMakkah

15 days ago
Deputy Store Manager On brand

Deputy Store Manager On brand

📣 Job AdNew

Seddiqi Holding

Full-time

About the Role

Seddiqi Holding is seeking a Deputy Store Manager On brand to join their team in Makkah, specifically in Jeddah and Makkah cities. This full-time position requires 5-10 years of experience and offers an opportunity to be a key part of On's Retail team, leading their first location in Jeddah.

Role Overview

As one of the initial hires for the Jeddah store, you will play a crucial role in shaping store operational processes before the opening. Post-launch, you will be responsible for the store's overall performance, ensuring exceptional customer service daily. This includes overseeing all store-related operations, from inventory management and IT systems to customer flow and product training, as well as managing internal team responsibilities.

Team and Environment

The On store operates in a fast-paced environment, characteristic of a young consumer brand. You will collaborate with your store team, leadership, and the global DTC Retail team to evolve conventional retail business and deliver a positive customer experience.

Key Responsibilities

  • Champion and communicate On's values and brand philosophy in all interactions.
  • Support staff planning and hiring to build a high-performing team.
  • Contribute to the implementation of ongoing learning and development programs and provide on-the-job coaching.
  • Monitor store key performance indicators to track business operations.
  • Oversee Front-of-House (FoH) operations to ensure exceptional customer service.
  • Manage inventory and Back-of-House (BoH) processes for optimized stock levels and product flow.
  • Act as an in-store troubleshooting expert for On's systems and processes.
  • Serve as the subject matter expert for store finance processes.

Required Qualifications and Experience

  • A minimum of 4 years of experience in a customer-focused role, including at least 1 year in a managerial capacity.
  • Operational retail experience in the sports, tech, and/or fashion sectors is highly beneficial.
  • Proven ability to provide interactive and meaningful experiences to customers and team members.
  • An entrepreneurial spirit coupled with strong organizational skills to proactively address future store needs.
  • Fluency in reading, writing, and speaking English.
  • Engagement with sports communities is desirable.

Skills and Attributes

The ideal candidate is a collaborative team player with strong interpersonal, hospitality, and communication skills. They should possess an entrepreneurial mindset and exceptional organizational abilities.

breifcase5-10 years

locationMakkah

about 10 hours ago
مدير فرع المنطقة الغربية

مدير فرع المنطقة الغربية

📣 Job Ad

Alwedad Charity

Full-time

About the Role

The Al-Wadad Charity Association announces its need to recruit a specialized and experienced professional to lead and manage the operations of one of its main departments. This role primarily aims to oversee the implementation of the department's strategic and operational plans, ensure the achievement of its goals, and enhance relationships with beneficiaries and stakeholders. This position is vital for improving the quality of services provided and driving the overall success of the association's initiatives. The role includes leading a team, developing strategic initiatives, and ensuring efficient and effective service delivery to beneficiaries, significantly contributing to the organization's mission.

Key Tasks and Responsibilities

  • Lead and manage department operations to achieve strategic and operational goals.
  • Develop and implement strategic and operational plans for the department.
  • Oversee the quality of services provided to beneficiaries and improve their overall experience.
  • Represent the association before relevant parties and build effective relationships with stakeholders.
  • Manage the work team within the department, including identifying needs, developing performance, and ensuring adherence to operational schedules.
  • Monitor the implementation of plans and ensure adherence to the operational timeline.
  • Oversee the implementation of initiatives and ensure the efficiency of the department's operational processes.
  • Ensure compliance with all relevant policies and procedures.
  • Manage time effectively and control workflow to ensure timely completion.
  • Demonstrate emotional intelligence and strong negotiation skills in all interactions.
  • Manage available resources efficiently and improve operational efficiency within the department.

Qualifications and Requirements

  • Bachelor's degree in Business Administration or a related field.
  • 5-8 years of experience in a leadership role.
  • Proven experience in developing and implementing operational and strategic plans, and managing initiatives.
  • Strong leadership, communication, and relationship-building skills.
  • Ability to analyze data and make decisions based on operational requirements.
  • Familiarity with relationship-related systems and frameworks.

Core Skills

  • Strategic and operational planning.
  • Development and implementation of operational and strategic plans.
  • Overseeing the quality of services provided to beneficiaries and improving their experience.
  • Representing the association before relevant parties and building effective relationships with stakeholders.
  • Managing the department's work team, including identifying needs and developing performance.
  • Monitoring plan implementation and ensuring adherence to the operational timeline.
  • Overseeing initiative implementation and ensuring the efficiency of departmental operations.
  • Overseeing compliance with policies and procedures.
  • Time management and workflow control.
  • Emotional intelligence and negotiation skills.
  • Efficient management of available resources and improvement of operational efficiency in the department.

Additional Details

Company: Al-Wadad Charity Association

Location: Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia

Job Type: Full-time

Required Experience: 5-10 years

breifcase5-10 years

locationMakkah

13 days ago
Kid to Kid South Blvd Assistant Manager

Kid to Kid South Blvd Assistant Manager

📣 Job AdNew

Kid to Kid

Full-time

About the Role

Kid to Kid is seeking a friendly and specialized Assistant Store Manager to join their team at the South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. This full-time position plays a pivotal role in the daily operations of the children's resale store, contributing to sustainability and community engagement. You will be responsible for setting the pace on the sales floor, fostering a positive team environment, and guiding team members to maintain operational standards. Kid to Kid is the ideal place for those seeking a role that involves helping families, supporting the environment through recycling, and offers real growth opportunities.

As part of Summit Recommerce Group (SRG), the largest multi-unit operator within the Kid to Kid and Uptown Cheapskate systems, you will benefit from the support of an experienced leadership team, led by founders who understand the retail sector inside and out. SRG operates nearly 30 locations and provides the infrastructure of a corporate team while maintaining a supportive and informal feel, ensuring you never face challenges alone. We are a rapidly growing organization and seek individuals eager to grow with us.

Key Tasks and Responsibilities

  • Pre-sorting incoming clothing, toys, and equipment from community members looking to sell to the store.
  • Utilizing the store's computer system to process and price incoming inventory.
  • Organizing merchandise racks, tagging, and hanging clothing.
  • Testing toys and assembling equipment to ensure they are resale-ready.
  • Processing customer transactions at the point of sale and educating customers on how to sell their items to Kid to Kid.
  • Assisting in the creation and posting of content for the store's social media pages.
  • Executing opening and closing duties, including system management, generating nightly reports, and handling cash drawers.
  • Managing inventory, which may include moving stock boxes to and from storage using a company box truck.
  • Supporting the Store Manager in leading and motivating the team.

Qualifications and Experience

  • 0-1 years of experience required.

Required Skills

  • Leadership and coaching abilities to guide and develop team members.
  • Customer service proficiency to ensure a positive shopping and selling experience.
  • Strong inventory management skills to organize and track merchandise.
  • Experience with social media platforms for marketing and engagement.
  • Proficiency in opening and closing procedures for retail operations.
  • Familiarity with Point of Sale (POS) systems for transaction processing.

Additional Details

Company: Kid to Kid
Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia
Job Type: Full-time

Perks and Benefits:

  • Potential for monthly bonus.
  • 30% employee discount on store merchandise.
  • Paid time off (5 days).
  • Eligibility for group health plan.
  • Eligibility for 401(k) program.
  • 401(k) contribution matching.
  • Flexible scheduling options.
  • Real advancement opportunities within a network of nearly 30 locations.
  • Support from a dedicated management team.
  • Cross-training and skill development across various store operations.
  • Support from experienced founder-led leadership.
  • Paternity/Maternity leave.

breifcase0-1 years

locationMakkah

4 days ago
Business Manager, TempRite MEA

Business Manager, TempRite MEA

📣 Job AdNew

The Lubrizol Corporation

Full-time

About the Role

The Lubrizol Corporation is seeking a Business Manager for its TempRite division to oversee operations in the Middle East and Africa (MEA) region. This leadership position, based in Jeddah, Saudi Arabia, is responsible for driving business growth, ensuring profitability, and fostering organizational excellence across the MEA territory. The role involves managing the full Profit and Loss (P&L) statement, defining regional strategic direction, and ensuring the effective execution of business objectives.

Key Responsibilities

  • Assume full responsibility for the TempRite MEA Profit and Loss (P&L), meeting financial targets for revenue, margin, and cost efficiency.
  • Develop and execute the Strategic Plan (STRAP) for the MEA region, aligning with and supporting global strategies.
  • Lead recruitment, development, and retention to build and maintain a high-performing organizational structure.
  • Enhance regional capabilities across commercial, branding, demand generation, and technical functions to achieve market leadership and deliver customer value.
  • Establish and maintain a robust Management Operating System (MOS) for effective daily business management, performance tracking, and operational excellence.
  • Drive business results through the implementation of effective Performance and Commitment Management (PCM) processes and a strong regional reward and recognition system.
  • Maintain regular communication with global leadership to ensure strategic alignment and leverage global resources.
  • Lead the regional execution of global strategies, ensuring consistency with corporate objectives and adaptation to local market needs.

Qualifications and Requirements

  • A Bachelor's degree in Business, Engineering, or a related field is required; an MBA is preferred.
  • A minimum of 10 years of experience in a regional business leadership role is essential.
  • Preference for experience within the chemical, materials, or relevant B2B industries.
  • Demonstrated success in managing full P&L responsibility.
  • Proven ability to build, develop, and lead high-performing teams.
  • Strong capabilities in strategic planning and execution.
  • Excellent communication, stakeholder management, and cross-cultural leadership abilities.
  • Experience in implementing global strategies at a regional level.

Required Skills

  • P&L Management
  • Strategic Planning
  • Team Building and Organization Development
  • Demand Generation and Branding
  • Technical Functions Management
  • Business Management and Performance Tracking
  • Operational Excellence
  • Performance and Commitment Management (PCM)
  • Reward and Recognition Program Development
  • Communication and Stakeholder Management
  • Cross-cultural Leadership

Work Location and Details

This is a full-time position. The primary work location is Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of relevant experience.

breifcase+10 years

locationMakkah

3 days ago
Boutique Manager

Boutique Manager

📣 Job Ad

Longines Watch Co. Francillon Ltd.

Full-time

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

  • Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
  • Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
  • Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
  • Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
  • Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
  • Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
  • Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
  • Develop and nurture strong, long-term relationships with VIP and loyal customers.
  • Lead CRM and clienteling activities to enhance customer loyalty and engagement.
  • Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
  • Support the planning and execution of boutique events and customer engagement activities.
  • Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
  • Conduct regular performance reviews, coaching sessions, and development discussions with team members.
  • Monitor team productivity and individual sales performance, providing constructive feedback.
  • Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
  • Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
  • Contribute to succession planning and talent development strategies within the boutique.
  • Oversee daily boutique operations, including inventory management, cash handling, and reporting.
  • Ensure strict compliance with all company policies, security procedures, and brand standards.
  • Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
  • Ensure appropriate scheduling and adequate staffing coverage during operating hours.
  • Maintain boutique security, protect company assets, and implement operational controls.
  • Ensure timely resolution of operational and maintenance issues within the boutique.
  • Ensure the accurate execution of Longines' visual merchandising guidelines.
  • Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
  • Support product launches, marketing campaigns, and promotional activities within the boutique.
  • Ensure all product displays consistently reflect brand standards and commercial priorities.
  • Prepare and review comprehensive boutique performance reports.
  • Analyze KPIs to identify areas for improvement and implement corrective actions.
  • Provide regular business updates and insights to the Brand Manager.
  • Support budgeting, forecasting, and sales planning activities for the boutique.
  • Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

  • A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
  • A minimum of 8 years of retail experience with a proven track record of leadership success.
  • Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
  • Strong leadership, communication, and people management skills are essential.
  • Demonstrated strong commercial awareness and robust sales management capabilities.
  • Proficiency in using retail systems and Microsoft Office applications.
  • Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

  • Sales Management
  • Client Relationship Management
  • Team Leadership
  • Coaching & Development
  • Decision Making
  • Accountability
  • Performance Management
  • Business Development
  • Clienteling
  • Commercial Awareness
  • Retail Operations
  • Inventory Management
  • Compliance & Controls
  • Business Reporting
  • Problem Solving
  • Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

breifcase5-10 years

locationMakkah

13 days ago
Air Freight Business Development Manager

Air Freight Business Development Manager

📣 Job Ad

DHL Global Forwarding

Full-time

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a highly motivated and experienced Airfreight Business Development Manager to join their team in the Makkah region of Saudi Arabia, with a focus on Jeddah and Makkah. As a specialist in air, ocean, and land freight, DGFF offers integrated solutions to its global clients. This role plays a pivotal part in driving growth and increasing market share within a defined geographical area.

Role Responsibilities

The incumbent will contribute to the development of the business development strategy in line with financial objectives and group guidelines. This includes formulating business development plans and budgets, defining account management approaches, and tracking revenue and profit targets. New business development initiatives will be led to increase DHL's visibility with potential clients, and the sales team will be guided in building new relationships. Market studies will be conducted and new opportunities evaluated, including exploring opportunities with government entities. The role involves identifying and acquiring profitable business relationships with key clients, assisting in proposal preparation, and leading negotiations to secure new clients.

  • Contribute to the development of the business development strategy in line with financial objectives and group guidelines.
  • Formulate business development plans and budgets, including account plans for the assigned region.
  • Monitor revenue, profit, and expenses, and coordinate efforts to achieve customer growth and retention.
  • Plan and execute business development initiatives to increase DHL's visibility with potential clients.
  • Lead the sales team in building relationships with potential clients.
  • Conduct market studies and evaluate new opportunities.
  • Identify and acquire profitable business relationships with key clients.
  • Lead negotiations to secure new clients and support the team in closing significant sales.
  • Monitor market trends and identify necessary changes in business development plans.
  • Improve existing business development methods and techniques, and solve complex problems.
  • Oversee the team to achieve objectives, including performance management and team member development.
  • Influence stakeholders outside the direct scope of work regarding policies and practices.
  • Develop strong and reliable relationships with business leaders across DHL.
  • Collaborate and coordinate with third parties, such as external service providers.
  • Advise clients and key stakeholders on processes, systems, and tools.

Required Qualifications

  • Bachelor's degree.
  • More than 6 years of relevant experience.
  • More than 10 years of experience in the airfreight industry.

Core Skills

  • Business Development Strategy.
  • Sales.
  • Market Research.
  • Negotiations.
  • Customer Relationship Management.
  • Leadership.
  • Team Management.
  • Achieving Financial Goals.
  • Market Share Growth.
  • Profit Maximization.

Additional Information About the Work Environment

This is a full-time position based in the Makkah region, Saudi Arabia, covering Jeddah and Makkah. DHL Global Forwarding offers opportunities for professional development within a leading global logistics provider. The company is committed to attracting and retaining talent by fostering personal and professional growth, with a particular focus on developing women within the organization. Our vision is to be the undisputed leader in our industry, where people think of DGF when they think of freight.

breifcase+10 years

locationMakkah

13 days ago