Barista Jobs for Students in Saudi Arabia

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

About the Role

Kid to Kid is seeking a dependable and friendly Keyholder for its South Blvd location in Al Sadiyah, Makkah, Saudi Arabia. As a buy-sell-trade store specializing in children's items, Kid to Kid promotes sustainable fashion and environmental support by purchasing gently used clothing, shoes, toys, and equipment from the community and reselling them at discounted prices. Keyholders are essential members of the leadership team, responsible for store opening and closing procedures and ensuring the smooth execution of daily operations. This position offers opportunities for internal growth and development within a growing network.

This role is with Summit Recommerce Group (SRG), the largest multi-unit operator within the Kid to Kid and Uptown Cheapskate systems, managing nearly 30 locations. SRG is led by a female founder with extensive retail experience, fostering a supportive environment that combines corporate structure with a personal approach, committed to team support and career advancement.

Key Responsibilities

• Presort incoming clothing, toys, and equipment from community vendors.
• Utilize the computer system for purchasing and pricing incoming inventory.
• Organize merchandise racks, tag, and hang clothing items.
• Test toys and assemble equipment to ensure quality and functionality.
• Process customer transactions at the register and explain the selling process.
• Assist in creating and posting content for the store's social media pages.
• Perform opening and closing duties, including system shutdowns, generating nightly reports, and managing cash tills.

Qualifications and Requirements

• Dependability and a friendly demeanor.
• A strong sense of pride in maintaining a well-organized and shoppable store environment.
• Willingness to stay busy and productive during working hours.
• Experience required: 0-1 year.

Required Skills

• Opening and closing procedures.
• Customer service and sales.
• Inventory management and pricing.
• Merchandise organization and presentation.
• Social media engagement.
• Basic computer system operation.

Work Environment and Opportunities

This is a part-time position located in Al Sadiyah, Makkah, Saudi Arabia. The role offers potential for monthly bonuses, a 30% employee discount, and eligibility for a Group Health Plan and 401(k). The company provides flexible scheduling to accommodate personal life and significant advancement opportunities within its network of nearly 30 locations. Employees receive support from a dedicated administrative team, cross-training across all store operations, and the backing of experienced, founder-led leadership.

About the Role

Alkayan United is looking for individuals to join its team and contribute to providing excellent customer service and organizing work. This role is within the Azizia Mall project in Jeddah, on Sabeen Road. We are looking for people with the ability to interact with customers, organize appointments, and effectively manage their visits, ensuring a positive experience for all visitors.

Key Tasks and Responsibilities

• Receive customers and visitors in a professional and friendly manner.
• Organize appointments and manage customer visit schedules with the sales team.
• Answer phone calls and transfer them to the relevant departments.
• Record customer and employee data in the system.
• Maintain the cleanliness and orderliness of the reception area.
• Encourage activities and interactions within the center.

Qualifications and Requirements

• High school diploma as a minimum; a diploma or university degree in management or marketing is preferred.
• Previous experience in customer reception or customer service is preferred, especially in the real estate sector.
• Proficiency in computer use and Microsoft Office programs.
• A good understanding of the real estate sector is an added advantage.

Essential Skills

• Excellent communication skills and an engaging presence.
• Strong customer service ability.
• Effective sales support skills.
• Proficiency in record keeping.
• Skill in handling phone calls.
• Ability to maintain order and tidiness.
• Excellent active listening skills.
• Enthusiasm and a positive attitude.
• Strong computer skills, including proficiency in Microsoft Office.
• Adaptability and ability to work under pressure.

Work Environment and Location

The workplace is located in Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia, within the Azizia Mall project. The nature of the work is full-time.

Join our team as a Sales Coordinator at Abdullah Hashim Company Limited!
We are seeking motivated and detail-oriented candidates who are eager to grow and gain hands-on experience in the sales field.

Responsibilities:

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Answer incoming calls, redirect queries, and take messages accurately.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Prepare and maintain documents, forms, and internal correspondence.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Coordinate with other departments such as finance, marketing, and service for smooth workflow.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.

Requirements:

• Diploma or Bachelor's degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

Why Abdullah Hashim Co. Ltd?
We are proud to be the sole distributor of Honda products in Saudi Arabia and have served the market for over fifty years, providing high-quality products and excellent customer service. Join us and take part in our success story!

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah and Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to creating memorable guest experiences. As a Guest Experience Expert, you will be empowered to take initiative and provide a range of services to enhance the guest journey from arrival to departure. Your role will involve ensuring every guest interaction, from operational tasks to addressing requests and sharing local insights, contributes positively to their overall experience.

Sheraton Hotels & Resorts, a brand within Marriott International, has been a place for people to gather and connect since 1937. We aim to invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player committed to delivering meaningful guest experiences and contributing to our mission, we encourage you to explore this career opportunity.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role typically include:

• Delivering a range of services to guide guests throughout their stay, ensuring a positive experience.
• Taking initiative to address guest requests and operational needs proactively.
• Completing necessary reports and administrative tasks related to guest services.
• Sharing information about the local area to enhance the guest experience.
• Ensuring all guest interactions and transactions are handled professionally.
• Contributing to a safe work environment by adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets and upholding quality standards.
• Ensuring uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located at North Corniche, Jeddah, Saudi Arabia, 21424. The role is based in the Jiddah and Makkah regions of Saudi Arabia, with specific cities of operation being Jeddah and Makkah. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an environment where unique perspectives are celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.

About the Role

Jumeirah is seeking a dedicated Service One Agent, who must be a Saudi National, to join the team at Jumeirah Jabal Omar in Makkah. This role is integral to delivering Jumeirah's service standards and ensuring guests have memorable experiences. As a Service One Agent, you will serve as the main point of contact for guests, managing various inquiries and requests to facilitate a smooth and enjoyable stay. This position offers an opportunity for individuals passionate about hospitality to develop their careers with a luxury hospitality brand.

Context and Location

Jumeirah Jabal Omar Makkah is located near Masjid Al Haram and offers a combination of comfort, connectivity, and Arabian hospitality. The hotel features four towers, multiple dining venues, retail outlets, a fitness center, an executive lounge, and meeting facilities, with views of the Grand Mosque. The Service One Agent plays a key role in maintaining the hotel's commitment to guest service in this significant location.

Key Responsibilities

• Respond to all internal and external calls efficiently, following the hotel's standard greeting and communication protocols.
• Assist guests with inquiries regarding hotel services, facilities, reservations, and general information.
• Handle wake-up calls, emergency calls, and service requests accurately and promptly.
• Coordinate with departments such as Housekeeping, Engineering, Concierge, and Food & Beverage to ensure timely fulfillment of guest requests.
• Communicate effectively to support internal operations and guest satisfaction.
• Assist in managing guest complaints by providing information and escalating issues to the appropriate personnel when necessary.

Qualifications and Requirements

• A minimum of Secondary Education is required.
• Fluency in English is essential for effective communication.
• Experience required is 0-1 year.

Required Skills

• Strong problem-solving abilities to address guest needs and operational challenges.
• Effective decision-making skills for efficient and professional handling of situations.
• Excellent verbal and written communication skills for interacting with guests and colleagues.

Compensation and Benefits

This is a full-time position based in Makkah, Saudi Arabia. An attractive salary will be offered, paid in Saudi Riyals (SAR). In addition to remuneration, Jumeirah provides benefits including food and beverage benefits, reduced hotel rates across Jumeirah properties globally, leave and healthcare packages, flights home, and other employee benefits.

About the Role

Rotana Hotels is seeking Front Desk Agents for its Makkah, Saudi Arabia location. This full-time position is central to delivering professional and customer-focused service, ensuring guests have a memorable experience from arrival to departure. As a Front Desk Agent, you will be the primary point of contact for guests, representing the hotel's commitment to high service standards.

Key Responsibilities

• Provide prompt, courteous, and efficient service to all guests, aiming for high customer satisfaction through personalized service from arrival to departure.
• Personally greet guests by name, if known, and escort them to their rooms to ensure they feel expected and welcomed.
• Conduct in-room and hotel familiarization tours and assist guests with inquiries and requests regarding hotel activities.
• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to respond to guest queries.
• Stay aware of daily rate levels and occupancy levels.
• Administer Front Desk cashiering standards accurately and comply with all established systems, policies, and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain guest privacy by ensuring no guest details are disclosed.
• Demonstrate a complete understanding of the hotel's policies, procedures, and service standards, and possess full knowledge of hotel facilities and events.

Qualifications and Requirements

• A degree in hospitality is ideally required.
• Previous experience in a hotel's Front Office Department is essential.
• Excellent written and verbal English communication skills are mandatory.
• Knowledge in an additional language is a significant advantage.
• Strong interpersonal and problem-solving abilities are essential.
• Must be computer literate.
• Previous experience with Opera is an advantage.
• The ideal candidate will be customer-driven with a proactive personality.
• An outgoing, charismatic, and approachable character is desired.
• Ability to work well under pressure in a fast-paced environment.
• A team player who thrives in working with multi-cultural teams and guests.

Required Skills

• Customer Service
• Communication (Written and Verbal)
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS System)
• Teamwork
• Adaptability
• Customer Focus
• Taking Responsibility
• Recognizing Differences

Work Environment and Details

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires individuals who can work effectively in a fast-paced environment and contribute positively to a multi-cultural team and guest base.

Exceptional Hospitality Starts with You

As a Receptionist at Hilton, you play a vital role in ensuring that our guests enjoy a seamless check-in and check-out experience while conveying warmth and friendliness. Your responsibilities include:

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Qualifications:
To thrive in this role, you should embody our core values: spreading hospitality's light and warmth, acting with integrity, inspiring others, valuing teamwork, taking ownership, and maintaining urgency in every moment. Join us and contribute to creating exceptional experiences for our guests.

About the Role

Amazon is seeking a Delivery Station Liaison (DSL) to join its team in Jeddah and Makkah, Saudi Arabia. The DSL is responsible for resolving delivery issues at the station level to ensure customer satisfaction. This role contributes to improving logistics operations and customer order fulfillment, directly impacting the customer experience.

Role Context

The Delivery Station Liaison operates within Amazon's last-mile delivery operations, based at a logistics warehouse. This position serves as the primary point of contact within the station to communicate directly with customers regarding their deliveries, addressing and resolving challenges to ensure orders reach their destination as promised.

Key Responsibilities

• Communicate directly with customers via telephone to address delivery-related concerns, demonstrating empathy and building trust.
• Conduct investigations with customers to remove delivery barriers and provide accurate delivery expectations.
• Maintain attention to detail in managing cases and issues.
• Proactively identify and implement solutions to problems with minimal guidance.
• Establish and foster collaborative working relationships with internal workgroups through face-to-face interactions and virtual correspondence.
• Communicate operational barriers and contribute to solution development with senior leadership.
• Navigate and utilize multiple online platforms and technology systems in a fast-paced environment.
• Manage workload effectively within restricted timeframes to ensure timely resolution of delivery issues.
• Action parcels that have failed delivery by receiving correspondence from Customer Service or Delivery Service Partners (DSPs).
• Reach out to customers to provide updates on failed or potentially failed deliveries.
• Work with customers and DSPs to find solutions for same-day delivery or successful delivery on the next attempt.

Qualifications and Requirements

• Experience in prioritizing and handling multiple assignments simultaneously while meeting deadlines.
• Experience working in fast-paced, high-tech environments and managing workload effectively, even during stressful situations.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Fluency in speaking, writing, and reading English, with the ability to take direction in English.
• Fluency in speaking, writing, and reading Arabic.
• Advanced and adaptable interpersonal communication skills.
• Familiarity and IT proficiency with multiple web browsers, database searching tools, and instant messenger applications.
• Effective communication skills and the ability to build lasting professional relationships.
• Experience building strategic relationships with stakeholders, including communicating and collaborating across different teams and functions.
• Experience in an operational environment such as logistics, retail, hospitality, or customer service.

Required Skills

• Communication
• Microsoft Office Suite (Outlook, Word, Excel)
• Web Browsers
• Database Searching
• Instant Messenger Tools

Work Environment and Schedule

This is a full-time position requiring a flexible schedule of 40+ hours per week. The role operates within an environment where noise levels can vary and may be loud, with appropriate hearing protection provided. The position is located in Jeddah and Makkah, Saudi Arabia.

We are looking for passionate female employees in our library who have the desire to develop, to join our distinguished team in the copying and imaging department, according to the following conditions and qualifications:

Tasks: 1 Performing printing and imaging operations 2 Reviewing the quality of the prints and ensuring they match the client's request before delivery 3 Organizing and arranging the imaging department and customer service without delay 4 Providing support and advice to customers on the best printing and implementation options suitable for their needs 5 Working as a team and completing the tasks assigned to them 6 Dealing with Microsoft Office programs 7 Professionalism and integrity in dealing

Working hours: 1 Evening from 4 to 11:30
Day off: One day a week. Contact via WhatsApp, the number is available on Google Maps

About the Role

Re-cruit-Lytic is seeking detail-oriented individuals to join its global support team as Virtual Customer Service Representatives. This is a full-time, fully remote position focused on delivering exceptional customer service. As a Virtual Customer Service Representative, you will be a primary point of contact, ensuring all customer interactions are professional and contribute to a positive customer experience. The role is suited for individuals who are communicative and detail-oriented, aiming to assist customers across multiple channels, resolve issues, and support the continuous improvement of customer service operations.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat.
• Provide accurate information on products, services, and company policies.
• Communicate clearly, professionally, and empathetically with all customers.
• Represent the company positively and professionally in every interaction.
• Assist customers with basic technical or service-related issues.
• Guide customers through solutions in a clear and supportive manner.
• Handle customer complaints with patience and professionalism.
• Escalate complex issues to the appropriate internal teams when necessary.
• Process customer orders, returns, exchanges, and service requests efficiently.
• Maintain accurate and up-to-date records of customer interactions within CRM systems.
• Follow up on open customer cases to ensure timely and satisfactory resolution.
• Ensure all customer documentation is complete and current.
• Meet established quality standards and productivity targets.
• Actively participate in training sessions and team meetings.
• Stay informed on product updates, policy changes, and procedural updates.
• Share feedback to contribute to the improvement of customer experience and internal processes.
• Collaborate effectively with team members in a remote work setting.

Qualifications and Requirements

• Strong verbal and written communication skills in English.
• Previous customer service or call center experience is preferred.
• Excellent listening and interpersonal skills.
• Ability to remain calm and professional, especially under pressure.
• Basic technical proficiency and the ability to learn new systems quickly.
• Good typing speed and accuracy.
• Strong problem-solving abilities with a consistent customer-focused mindset.
• Must be reliable, self-motivated, and capable of working independently.
• Adaptability to changing processes and priorities.
• Additional languages are considered a plus for supporting a global customer base.

Required Skills

• Customer Support
• Communication (Verbal and Written)
• Issue Resolution
• Troubleshooting
• Order Management
• Case Management
• Performance Management
• Team Collaboration
• Customer Service
• Call Center Operations
• Active Listening
• Interpersonal Skills
• Stress Management
• Technical Aptitude
• System Learning Agility
• Typing Proficiency
• Problem-Solving
• Customer Focus
• Self-Motivation
• Independence
• Adaptability

Work Environment and Details

This is a full-time, fully remote position. The role is based in Medina, Al Madinah, Saudi Arabia, supporting a global customer base. Re-cruit-Lytic is committed to fostering a positive and inclusive remote workplace where employees are supported in their professional growth and success. The company emphasizes a collaborative remote team culture with ongoing feedback and recognition.

A staff member is required to work in a cloud cafe, and he should be proficient in Arabic and have good communication skills.

About the Role

RecruitLyticx Hires is seeking detail-oriented individuals to join its global support team as Virtual Customer Service Representatives. This is a fully remote, full-time position for individuals who can work independently and are committed to providing excellent service. As a primary point of contact, you will assist customers through various channels, ensuring professional and attentive interactions. This role is suitable for communicative individuals focused on customer satisfaction, offering opportunities for professional development and impact.

Your responsibilities will include managing customer inquiries, resolving issues, and providing accurate information, all while upholding the company's professional image. A proactive approach to problem-solving and a commitment to continuous improvement in customer service delivery are essential.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat, providing accurate information on products, services, and policies.
• Communicate clearly, professionally, and empathetically, representing the company positively in every interaction.
• Assist customers with basic technical or service-related issues, guiding them through solutions in a clear and supportive manner.
• Handle customer complaints with patience and professionalism, escalating complex issues to the appropriate teams when necessary.
• Process orders, returns, exchanges, and service requests efficiently.
• Maintain accurate records of customer interactions in CRM systems and follow up on open cases to ensure timely resolution.
• Keep all documentation complete and up to date.
• Meet established quality standards and productivity targets.
• Participate in training sessions and team meetings to stay informed on product updates, policies, and procedures.
• Share feedback to improve customer experience and internal processes.
• Collaborate effectively with team members in a remote environment.

Qualifications and Requirements

• Strong verbal and written communication skills in English.
• Previous customer service or call center experience is preferred.
• Excellent listening and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Basic technical skills and the ability to learn new systems quickly.
• Good typing speed and accuracy.
• Strong problem-solving ability with a customer-focused mindset.
• Reliable, self-motivated, and able to work independently.
• Adaptable to changing processes and priorities.
• Proficiency in additional languages is a plus for supporting a global customer base.

Required Skills

• Exceptional verbal and written communication in English.
• Proficiency in customer service and call center operations.
• Strong listening and interpersonal abilities.
• Composure and professionalism under pressure.
• Aptitude for technology and rapid system learning.
• Efficient and accurate typing skills.
• Effective problem-solving capabilities with a customer-centric approach.
• Self-discipline, motivation, and independence.
• Flexibility and adaptability to evolving procedures and priorities.
• Multilingual abilities are advantageous.

Work Environment and Details

This is a full-time, fully remote position. The role is based in Medina, Al Madinah, Saudi Arabia, supporting a global customer base. Experience required is 0-1 year.

About the Role

2P Perfect Presentation is seeking a dedicated Customer Service professional to join their team in Al Madinah Al Munawwarah. This role is essential for delivering a high-quality customer journey across multiple touchpoints. The position focuses on understanding customer needs, resolving inquiries efficiently, and enhancing overall customer satisfaction. The ideal candidate will be customer-focused, proactive, and capable of adapting to various customer service channels and operational demands to contribute to a consistent and positive customer experience.

Key Responsibilities

• Handle customer inquiries, requests, and feedback received through various communication channels, including phone, email, chat, social media, and in-person interactions.
• Ensure the timely and professional resolution of customer issues and complaints, aiming for first-contact resolution where possible.
• Maintain accurate and detailed records of all customer interactions and follow up on outstanding issues as necessary to ensure complete satisfaction.
• Collaborate effectively with internal teams to identify opportunities for process improvements and enhance overall customer experience outcomes.
• Identify recurring customer issues and trends, providing constructive suggestions for service enhancements and preventative measures.
• Actively support customer retention and satisfaction initiatives through proactive engagement and exceptional service delivery.
• Ensure strict compliance with all company policies, established service standards, and quality guidelines.
• Contribute to the generation of reports and the tracking of key performance indicators related to customer satisfaction and service performance.

Qualifications and Requirements

• Any educational background is acceptable, combined with relevant experience in customer service, customer experience, or related fields.
• Possess strong communication and interpersonal skills, enabling effective interaction with a diverse customer base.
• Demonstrate a proactive problem-solving mindset with a keen attention to detail to address customer needs accurately.
• Exhibit the ability to work effectively under pressure and manage multiple tasks simultaneously while maintaining high service quality.
• Proficiency in MS Office suite is required; experience with customer service tools and CRM systems is preferred.
• Fluency in both Arabic and English is essential for effective communication.

Required Skills

• A strong customer-first mindset, prioritizing customer needs and satisfaction in all interactions.
• Excellent professional communication skills, both written and verbal.
• Effective time management and organizational skills to handle a high volume of inquiries and tasks efficiently.
• High adaptability and a strong sense of teamwork to collaborate with colleagues and support team goals.
• Proficiency in conflict resolution techniques to de-escalate situations and find mutually agreeable solutions.
• Basic reporting and data handling capabilities to contribute to performance analysis.
• Understanding of marketing principles and client acquisition strategies to support business growth.

Job Details

This is a full-time position. The role requires 0-1 year of experience. The company is 2P Perfect Presentation, and the location is Al Madinah Al Munawwarah, Saudi Arabia.

The "Sales Representative" works as an individual and as part of a team to achieve the highest level of sales and provide full service to customers, in addition to giving customers a pleasant shopping experience. The "Sales Representative" ensures company standards and reduces the risk of inventory loss. The sales representative must also ensure the safety and legality of the company's branches in the region, in coordination with the Human Resources and Administrative Affairs Department. Working hours: 9 hours (1 hour break). Vacation: one day a week (except for weekends). Nature of work: mixed. Working hours: different shifts (morning and evening) according to work requirements.

We are looking for a professional receptionist to join the team, where you will be responsible for welcoming clients and visitors in a professional and courteous manner, answering phone inquiries, organizing appointments, and directing visitors to the appropriate departments. This position requires excellent communication skills, proficiency in using computers and office software, and the ability to handle work pressure and multiple tasks efficiently. We provide a stimulating work environment and continuous professional development opportunities for the right employee who has a neat appearance and distinguished professional behavior. Contact via WhatsApp taken from Google Maps in the housing neighborhood.