Customer Service Center Inquiry Clerk Jobs in Saudi Arabia

Hello, Lammatt, a Saudi platform specializing in the events sector, is looking for a customer service employee (remote) during the period from 8 AM to 8 PM. Our primary and most important condition: your response to the customer must always be within less than two minutes. Because most of our requests come from the application and website, and the first minute makes a difference. You will deal daily with 10-40 quick conversations, via a dedicated platform, whether by messages or phone calls. You may sometimes collaborate with the finance team to issue invoices or process returns, in addition to communicating with various specializations within Lammatt, because we like to work with each other, not without each other 💜 If you are a fast, polite, and organized person, we will be happy to get to know you 🚀

About the Role

Jobgether is seeking a Customer Service Representative to join a partner company. This is a fully remote, full-time position focused on delivering exceptional client experiences in a virtual setting. The role involves engaging with customers through various online communication channels to assist them with inquiries, resolve issues, and guide them through services. This position is ideal for individuals who possess strong problem-solving abilities and enjoy building relationships within a structured support environment. You will join a distributed team that emphasizes collaboration and continuous learning, offering a flexible work-from-home setup for stability and career growth.

Key Responsibilities

• Provide responsive and professional customer support through phone, video conferencing (Zoom), and other virtual communication channels.
• Assist clients with their inquiries, guide them through enrollment processes, and offer general service-related support.
• Build and maintain strong, trust-based relationships with customers through clear, empathetic, and effective communication.
• Resolve customer issues efficiently by accurately identifying their needs and offering appropriate solutions or escalating when necessary.
• Actively participate in ongoing training sessions to continuously enhance product knowledge and communication skills.
• Collaborate effectively with remote team members to ensure consistent service quality and high levels of customer satisfaction.
• Maintain accurate records of all customer interactions and adhere strictly to internal processes and service guidelines.

Qualifications and Requirements

• Possess strong communication, active listening, and interpersonal skills.
• Demonstrate the ability to work independently in a remote environment while remaining engaged with a distributed team.
• Exhibit a high level of reliability, self-motivation, and a strong work ethic.
• Be comfortable utilizing digital tools, video conferencing platforms, and basic CRM or customer support systems.
• Show a capacity to learn quickly and adapt effectively in a fast-paced, evolving environment.
• Maintain a positive attitude, be coachable, and possess a genuine willingness for professional growth.
• No prior industry experience is required, as comprehensive training and mentorship will be provided.

Required Skills

• Communication and Active Listening
• Interpersonal Skills
• Independent Work and Remote Collaboration
• Reliability, Self-Motivation, and Work Ethic
• Proficiency with Digital Tools, Video Conferencing, and Basic CRM/Customer Support Systems
• Adaptability and Quick Learning
• Positive Attitude and Coachability
• Willingness for Professional Growth

Work Environment and Additional Information

This position is fully remote, offering the flexibility to work from anywhere within Saudi Arabia. The role is full-time and includes flexible scheduling to support work-life balance. Comprehensive training programs with ongoing mentorship are provided. Jobgether utilizes an AI-powered matching process for application review, and shortlisted candidates are shared directly with the hiring company for subsequent steps. By submitting your application, you acknowledge that Jobgether will process your personal data for candidacy evaluation and sharing with the hiring employer.

✨ Remote job opportunity ✨

A reservation management and customer service employee is required via WhatsApp only 📱

🔹 Fully remote work
🔹 Available from any city or country
🔹 Working hours:
From 8 AM to 2 PM
🔹 Salary: 1500 SAR monthly

Tasks:

• Responding to customers via WhatsApp
• Coordinating and managing reservations
• Following up on appointments and organizing them
• Polite style and quick response

Requirements:

• Commitment and discipline
• Excellent style in dealing
• Quick learning and ability to handle work pressure
• Availability during working hours

To apply, please send your CV via WhatsApp

About the Role

This position is listed on behalf of a partner company. The role is for a Customer Support Specialist (Crypto-wallet & Card) based in Saudi Arabia. This position is integral to a fast-evolving fintech and crypto ecosystem, where the specialist will support users and merchants with digital wallet and card-based payment products. The primary focus is on ensuring smooth customer experiences by resolving technical and transactional issues across various payment flows. The role operates in a fully remote, international environment, with primary communication via written English, and collaboration with cross-functional teams for troubleshooting and escalating complex cases. A strong analytical mindset is required to understand payment behaviors, identify root causes, and ensure accurate issue resolution. The specialist will also contribute to building and improving internal knowledge bases to support scaling support operations. This is a night-shift role designed for a detail-oriented, proactive individual motivated by fintech innovation.

The role ensures high-quality customer support for crypto-wallet and payment-related services, maintaining operational accuracy and responsiveness.

Key Responsibilities

• Handle customer support tickets from initiation to resolution or appropriate escalation.
• Analyze customer issues to identify root causes and provide clear, effective solutions.
• Monitor and support merchant-related queries and payment operations.
• Collaborate with internal teams to resolve technical, operational, and product-related issues.
• Maintain and enhance the internal knowledge base and support documentation.
• Ensure accurate tracking and management of cases within ticketing systems.
• Communicate professionally with customers in written English for all interactions.
• Support complex payment investigations, including transaction disputes and escalations.

Qualifications and Requirements

• Proven experience in a customer support role (L1/L2), preferably within fintech, crypto, or SaaS environments.
• Strong understanding of payment systems, including 3DS, chargebacks, settlements, holds, and transaction flows.
• Excellent written English communication skills (B2+ or higher), as all customer interactions are text-based.
• Fluent or native-level proficiency in Ukrainian and Russian, with strong written skills.
• Strong attention to detail, a sense of responsibility, and a customer-first mindset.
• Ability to analyze complex cases, identify issues, and apply structured troubleshooting logic.
• Experience with ticketing systems such as Zendesk, Intercom, or Jira is considered a plus.
• A background in STEM or business-related studies is appreciated; students or recent graduates are welcome.
• Interest or exposure to crypto and digital assets is considered an advantage.
• Ability to work night shifts (20:00-08:00 UTC+3) on a 2/2 schedule in a fully remote setup.

Required Skills

• Customer Support
• Fintech
• Crypto
• Payment Systems (including 3DS, Chargebacks, Settlements, Transaction Flows)
• Written English Communication
• Analytical Skills
• Problem-Solving
• Attention to Detail
• Responsibility
• Customer-First Mindset
• Troubleshooting Logic
• Experience with ticketing systems (*, Zendesk, Intercom, Jira)
• Knowledge of Crypto and Digital Assets

Work Environment and Application

This is a full-time, fully remote position within an international team. The role requires working night shifts from 20:00 to 08:00 UTC+3 on a 2/2 schedule. Applications are managed by Jobgether, which utilizes an AI-powered matching process. Top-fitting candidates will be shortlisted and shared directly with the hiring company for final decisions and subsequent steps.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

We are looking for a customer accountant (cashier) to join our team, where you will be responsible for receiving customers, recording sales, and handling cash transactions accurately and professionally. You will manage electronic points of sale, process cash and electronic payments, and provide excellent customer service, in addition to organizing invoices and receipts and ensuring the safety of the cash register. The ideal candidate should have excellent mathematical skills, the ability to work under pressure, experience in using point of sale systems, and a commitment to accuracy in handling money and maintaining the confidentiality of financial information.

About the Role

Leejam Sports Company, the largest fitness club operator in the Middle East, is seeking a Receptionist to join its team. The company is dedicated to promoting health and wellness and provides a dynamic, growth-oriented work environment. This role contributes to the operational efficiency and exceptional customer experience within the clubs.

Key Responsibilities

The Receptionist role involves managing the front desk operations and ensuring a positive experience for members and visitors. Key responsibilities include:

• Greeting and welcoming members and visitors in a professional and friendly manner.
• Maintaining the tidiness and presentation of the reception area.
• Answering phone calls, directing inquiries, and taking messages.
• Assisting members with inquiries and providing information about club services and facilities.
• Handling incoming and outgoing mail and deliveries.
• Supporting club management with administrative tasks as needed.
• Contributing to a positive customer experience (CX) through efficient and courteous service.
• Assisting with operational tasks within the club environment.

Qualifications and Requirements

Candidates for this position are expected to possess the following attributes:

• A willingness to learn and grow within the fitness industry.
• A professional demeanor and strong interpersonal skills.
• The ability to manage multiple tasks effectively.
• A commitment to providing excellent customer service.

Required Skills

Relevant skills for this role include:

• Customer service and communication skills.
• Basic administrative and organizational abilities.
• Proficiency in handling phone etiquette and inquiries.
• A proactive approach to supporting club operations.

Work Environment and Details

This is a full-time position. The role requires 0-1 years of experience. The job is located in Abha, Saudi Arabia, specifically at the Lavanda Park location. The application deadline is 06/11/2026.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

We are looking for a customer service representative with excellent communication skills and the ability to deal with customers professionally. The main tasks include: responding to customer inquiries, handling complaints and solving problems, and providing basic technical support via phone and email. The candidate must be able to work within a team, have experience using customer service systems, and be able to work under pressure and handle various situations efficiently.

A receptionist is required to work in a contracting company in Al-Ahsa. Conditions: - Polite in speech and manner - Regular attendance at work - Performing reception and office coordination duties - Organizing and coordinating work and communicating with clients and suppliers - Performing side tasks when necessary.

Join Our Team as a Secretary!
Saudi Services For Electro Mechanic Works Co. SSEM is seeking a detail-oriented and organized Secretary to manage vital administrative tasks within our company. Established in 1976, we have made significant contributions to construction projects across Saudi Arabia, ensuring adherence to the highest standards.

Key Responsibilities:

• Manage schedules, appointments, and meetings.
• Prepare and maintain correspondence, reports, and documents.
• Handle incoming calls, emails, and other communications.
• Organize and maintain physical and electronic filing systems.
• Record meeting minutes and follow up on action items.
• Coordinate with departments and external parties as needed.
• Maintain confidentiality of company information.
• Perform other administrative duties assigned by management.

What We Offer:
A dynamic work environment in a reputable company that values commitment and quality. Join us to contribute to our projects that are shaping the infrastructure of Saudi Arabia.

Join Halliburton as a Customer Service Specialist!
We are seeking proactive and motivated individuals to become part of our dynamic team. Halliburton is recognized as one of the leading providers of products and services to the global energy industry. You will have the opportunity to make an impact as you support various customer service functions.

Key Responsibilities:

• Serve as the primary contact with affiliates, field PSL, and sales personnel.
• Ensure accurate and timely processing of orders and quotations.
• Direct the movement of materials for global multi-PSL operations.
• Utilize your knowledge of products and processes to meet customer needs.
• Act as a liaison for communication with field personnel, engineering, and manufacturing teams.
• Monitor and coordinate cross-center and vendor supplied orders.
• Work with the Law Department to ensure export compliance.
• Provide guidance to Order Correspondents as needed.

Qualifications:

• High School Diploma or GED.
• Minimum of 2 years experience in a customer service environment.
• Experience in procurement, materials, or logistics is preferred.

At Halliburton, we promote equal employment opportunities and value diversity in our workforce. We welcome applications from all qualified individuals.

We are looking for a professional receptionist to join the team, where they will be responsible for welcoming clients and visitors in a professional and courteous manner, answering phone inquiries, and directing calls to the relevant departments. The position requires excellent communication skills and the ability to handle basic administrative systems, as well as scheduling appointments and managing incoming and outgoing mail. The ideal candidate should have a professional appearance and the ability to work under pressure while maintaining confidentiality.

About the Role

PaxOcean is seeking an Officer, Administration to join our team in Al Jubayl, Saudi Arabia. This full-time position is designed for an individual with 0-1 years of experience who can contribute to the efficient operation of our office environment. The role involves providing general administrative support, managing daily clerical tasks, coordinating with internal teams, and assisting with documentation and reporting.

Key Responsibilities

• Manage general office administration, including filing, scanning, and maintaining records.
• Support in preparing reports, professional correspondence, and other documentation.
• Coordinate schedules for meetings and appointments, and assist with travel arrangements.
• Maintain office supplies and ensure the office environment is organized and conducive to productivity.
• Facilitate smooth workflow by coordinating effectively with various internal departments.
• Undertake other administrative duties as assigned by management to support team objectives.

Qualifications and Requirements

• Must be a Saudi national.
• Minimum of a high school diploma; a diploma or degree in administration or a related field is preferred.
• Basic proficiency in computer skills, specifically with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time management skills to effectively prioritize tasks and manage workload.
• Keen attention to detail and the ability to handle confidential information with discretion and professionalism.

Required Skills

• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Strong organizational and time management capabilities.
• Excellent attention to detail.
• Ability to handle confidential information.

Work Context

This is a full-time position based in Al Jubayl, Saudi Arabia. The role requires 0-1 years of experience. The company is PaxOcean.

About the Role

Fitness Time is seeking a Receptionist to join their team in Al-Kharj, Saudi Arabia. This full-time position is integral to the smooth operation of the club, focusing on customer experience and administrative support within the region. The role offers an opportunity for individuals looking to begin their career in the fitness and club management industry, with 0-1 years of experience being ideal.

Key Responsibilities

The primary responsibilities of this role involve managing the reception area and contributing to a positive member experience. Typical duties include:

• Greeting and welcoming members and visitors in a professional and friendly manner.
• Managing the reception desk, ensuring it is tidy and presentable at all times.
• Answering phone calls, directing inquiries to the appropriate departments, and taking messages.
• Handling incoming and outgoing mail and deliveries.
• Assisting members with inquiries about club services, memberships, and facilities.
• Processing membership applications, renewals, and payments accurately.
• Maintaining an organized filing system for member records and administrative documents.
• Coordinating with other departments to ensure seamless member services and operational efficiency.
• Providing general administrative support to the management team as needed.
• Contributing to a positive and welcoming atmosphere for all club patrons.

Qualifications and Requirements

While specific requirements were not detailed, the role typically expects the following:

• High school diploma or equivalent.
• Basic understanding of administrative procedures.
• Ability to multitask and manage time effectively.
• Strong organizational skills.
• Professional demeanor and appearance.

Required Skills

Based on the role and experience level, the following skills are typically expected:

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Proficiency in basic computer applications (*, Microsoft Office Suite).
• Active listening and problem-solving abilities.
• Attention to detail.

Work Environment and Details

This is a full-time position located in Al-Kharj, Saudi Arabia, specifically on King Fahd Road. The role is designed for individuals with 0-1 years of experience. The job identification number is 6808.

The nature of work includes administrative coordination, file management and organization, and follow-up of transactions and services related to government and administrative affairs for clients.