Ecommerce manager Jobs with 4,000-5,000 SR salary in Saudi Arabia

Sale of construction equipment. Must have his own vehicle.

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

We are seeking a dynamic Marketing Manager to develop and implement comprehensive marketing strategies that drive brand awareness and business growth. The ideal candidate will lead a team in creating compelling campaigns across digital and traditional channels, analyze market trends, manage budgets, and collaborate with cross-functional teams to achieve marketing objectives. Key responsibilities include overseeing social media presence, content creation, marketing analytics, competitor analysis, and developing innovative solutions to expand market reach while maintaining strong relationships with stakeholders and vendors.

Company Description

Nature Touch Spa is the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Receptionist at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 2:30pm - 11:30pm (1 hour break in between)
• Experience in Receptionist Duties and Clerical Skills
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent

A professional photographer with advanced skills, possessing a high visual taste, and a passion for turning small details into shots that speak the language of luxury.

Tasks and Responsibilities:
• Taking high-quality photos and videos of oud, incense products, and luxury packaging (still images + short promotional videos).
• Adjusting lighting and coordinating scenes to showcase the luxury of the products and their details.
• Supervising the post-shooting phase (editing – color correction – visual output).
• Creating new photographic ideas that align with the identity of “Jablah for Oud” and its elegant spirit.
• Working directly with the marketing and production management to coordinate visual campaigns.

Benefits:
• A creative, upscale work environment within our main branch in Al-Andalus Center – Al-Olaya – Riyadh.
• A competitive salary determined after the trial period based on level and skill.
• Continuous development opportunities and participation in the production of creative content for exclusive Jablah campaigns.

Tasks and Responsibilities:

Daily follow-up on orders received from the website and ensure their details.

Distributing tasks to the specialized team for preparation and packaging, and reviewing orders before delivery.

Ensuring that each order meets the client's specifications (names, packaging, quantities, special notes).

Coordinating with shipping companies and representatives to deliver orders on time.

Monitoring shipping and delivery statuses and resolving any comments or delays.

Managing daily operations within the warehouse or preparation area in an organized and fast manner.

Submitting daily reports to management on the number of completed and delayed orders.

Ensuring cleanliness and organization of the workspace and maintaining product quality during preparation.

Contributing to improving the customer experience through accuracy and speed of execution.

Requirements:

High skill in organization and quick thinking.

Proficiency in using computers and tracking through the store's control panels.

Experience or understanding of dealing with electronic orders and shipping.

High accuracy in work and the ability to lead the team.

Preference for residents of North Riyadh or near Al-Narjis neighborhood.