About the Role
Al-Futtaim Group, a diversified regional business headquartered in Dubai, UAE, is seeking an experienced Supply Chain Manager. This role will lead the end-to-end Parts supply chain function for the BYD & Denza brands across the Kingdom of Saudi Arabia, based in Riyadh. The position is critical for scaling the Aftersales footprint and significantly impacts Aftersales profitability, parts availability, and customer experience, serving as the primary KSA supply chain interface with the OE principal.
Established in the 1930s, Al-Futtaim Group operates across five divisions: automotive, financial services, real estate, retail, and healthcare, employing over 35,000 people in more than 20 countries. The group partners with over 200 global brands, driven by a commitment to entrepreneurship and customer focus.
Key Responsibilities
- Define and execute the Parts supply chain strategy for BYD & Denza in KSA, including forecasting, replenishment cycles, stocking norms, and obsolescence management.
- Develop and maintain demand forecasting models aligned with vehicle parc growth, seasonality, marketing campaigns, and warranty cycles.
- Set strategic inventory targets across the Central Distribution Center (CDC) and branch locations to optimize fill rates, ensure parts availability, and manage working capital.
- Govern key inventory performance indicators (KPIs) such as stock turn, first-pick fill rate, back-order ratio, aging stock, and obsolescence provisions.
- Drive inventory accuracy through rigorous cycle counting procedures, governance routines, and adherence to Enterprise Resource Planning (ERP) discipline.
- Standardize parts operations across all branch locations, including replenishment cycles, Very Order Replacement (VOR) processes, and emergency order management.
- Act as the primary KSA counterpart to BYD HQ supply chain teams, managing ordering, allocations, and supply commitments.
- Manage OE order cycles, establish clear escalation routes, and ensure timely resolution of shortages or supply chain disruptions.
- Negotiate supply terms, conduct pricing reviews, and establish service-level commitments with OE and third-party vendors.
- Oversee inbound and outbound logistics, including customs clearance, freight optimization, and efficient last-mile distribution to branches.
- Drive warehouse productivity, optimize warehouse layout, and ensure adherence to safety, quality, and Health, Safety, and Environment (HSE) standards.
- Deliver comprehensive monthly supply chain performance reviews to Aftersales and brand leadership teams.
- Develop and maintain dashboards providing insights into inventory health, OE order performance, and branch availability.
- Partner with Aftersales, Service, Sales, Finance, and IT departments to align supply chain decisions with commercial priorities.
- Provide supply chain support for new branch openings, brand expansions, and product launch readiness.
Qualifications and Requirements
- Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related discipline. An MBA or a professional supply chain certification (*, CPIM, CSCP) is preferred.
- A minimum of 13 to 20 years of progressive experience in automotive Parts supply chain management.
- Strong exposure and proven track record in Central Distribution Center (CDC) operations, branch operations, and Original Equipment (OE) management.
- Demonstrated success in establishing or transforming parts operations within multi-branch dealer networks.
- Solid working knowledge of automotive ERP systems and Business Intelligence (BI) reporting tools.
- Previous experience in the GCC or Saudi Arabian market is strongly preferred.
Required Skills
- Strong commercial and analytical mindset with a deep understanding of automotive parts economics.
- Hands-on capability in inventory planning and demand forecasting.
- Proven ability in OE/principal stakeholder management at the Headquarter (HQ) level.
- Operational excellence orientation across both CDC and branch operations.
- Proficiency in advanced ERP and BI tools, including SAP, Oracle, Kerridge, and Power BI.
- Strong leadership and team development skills.
- Excellent negotiation, problem-solving, and decision-making abilities, particularly under pressure.
- Expertise in Supply Chain Strategy & Planning, Inventory Management & Operations, OE & Vendor Management, Warehousing & Logistics, Reporting & Analytics, and Stakeholder Management.
Work Environment and Location
This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within the Al-Futtaim Automotive division, specifically supporting the BYD and Denza brands.