Operations Officer Jobs in Saudi Arabia

About the Role

Throne Solutions is seeking a skilled and proactive Network Operations Center (NOC) L2/L3 Network Engineer to join our team in Riyadh, Saudi Arabia. This full-time position is essential for maintaining the stability, availability, and performance of our enterprise network infrastructure. The successful candidate will provide advanced technical support, resolve complex network issues, and ensure high service availability in strict accordance with Service Level Agreement (SLA) requirements. As a key member of the NOC team, you will contribute to the operational excellence of Throne Solutions by monitoring, managing, and troubleshooting our network environment.

Key Responsibilities

• Monitor and manage network infrastructure using Network Monitoring Systems (NMS) to ensure maximum uptime and availability.
• Perform advanced Level 2 and Level 3 troubleshooting for LAN, WAN, WLAN, VPN, Internet, and Data Center network issues.
• Diagnose and resolve routing, switching, and WAN connectivity problems within defined SLA timelines.
• Handle escalated incidents from Level 1 support teams and perform comprehensive Root Cause Analysis (RCA) for recurring issues.
• Configure, maintain, and support Cisco routers, switches, firewalls, VPN gateways, and wireless network infrastructure.
• Execute approved network change requests, firmware upgrades, security patching, and preventive maintenance activities.
• Monitor network performance, bandwidth utilization, latency, and device health, implementing optimization recommendations.
• Collaborate with vendors, Internet Service Providers (ISPs), and internal technical teams to resolve complex infrastructure issues.
• Support network performance tuning, capacity planning, and continuous improvement initiatives.
• Maintain accurate network documentation, operational procedures, asset inventory, incident reports, configuration backups, and network topology diagrams.
• Participate in scheduled maintenance windows and planned infrastructure upgrades with minimal business disruption.
• Ensure compliance with ITIL-based Incident, Problem, Change, and Configuration Management processes.
• Provide technical guidance and knowledge sharing to junior NOC engineers.
• Participate in a 24x7 shift-based support environment and provide on-call support when required.

Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a related discipline.
• 5-8 years of hands-on experience in a Network Operations Center (NOC) or Enterprise Network Support environment.
• Proven experience supporting medium to large-scale enterprise Cisco network environments.

Technical Skills

• Extensive knowledge of Cisco Routing & Switching, LAN, WAN, WLAN, MPLS, SD-WAN, and VPN technologies (Site-to-Site & Remote Access).
• Proficiency in TCP/IP, VLANs, STP, EtherChannel, HSRP/VRRP, NAT, ACLs, and QoS.
• Expertise in routing protocols including OSPF, BGP, and EIGRP.
• Hands-on experience with Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISR & ASR Routers, Cisco Wireless LAN Controllers (WLC), Cisco ASA & Firepower Firewalls.
• Experience with Network Monitoring Systems (NMS) such as SolarWinds, PRTG, Cisco Prime, ManageEngine OpManager, Nagios, and Zabbix.
• Familiarity with diagnostic tools like Wireshark and protocols such as SNMP, Syslog, and NetFlow.
• Experience with ticketing and ITSM tools including ServiceNow, Jira, and BMC Remedy.

Professional Attributes

• Strong analytical and troubleshooting skills with an excellent understanding of enterprise network architecture and operations.
• Ability to manage multiple high-priority incidents simultaneously.
• Strong documentation and reporting skills, coupled with excellent verbal and written communication skills.
• Ability to work independently as well as collaboratively within cross-functional teams.
• A customer-focused mindset with a commitment to service excellence.
• Willingness to work in a 24x7 shift rotation and provide on-call support.

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Preferred certifications include CCNP Enterprise, CCNA, ITIL Foundation Certification, Cisco SD-WAN Certification, and Cisco CyberOps.

About the Role

Sundus is seeking a detail-oriented and analytical Banking & Finance Processor to join a client's team in Riyadh, Saudi Arabia. This full-time position is designed for individuals with practical experience in banking operations, payment reconciliations, and financial transaction processing. The role requires a strong capacity for accurate work with large datasets and a solid understanding of financial processes. The successful candidate will be instrumental in ensuring the smooth and accurate processing of financial transactions within the banking sector, contributing to a dynamic financial environment in Riyadh.

Key Responsibilities

• Process banking and financial transactions accurately and efficiently.
• Perform detailed payment reconciliations to ensure accuracy and identify discrepancies.
• Analyze financial data and generate reports as required.
• Utilize advanced MS Excel functions for data analysis and reporting.
• Apply logical reasoning and problem-solving skills to address financial processing challenges.
• Manage and execute payments and collections processes.
• Communicate effectively, both verbally and in writing, with internal and external stakeholders.
• Work effectively in a fast-paced environment, managing multiple priorities simultaneously.

Qualifications and Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
• 3 to 5 years of experience in Banking Services, Finance Operations, or a related field.
• Proven hands-on experience in payment reconciliations.
• Experience in payments and collections processes is highly desirable.
• Ability to work effectively in a fast-paced environment.
• Ability to manage multiple priorities.

Required Skills

• Payment Reconciliations
• MS Excel (including advanced formulas, data analysis, and reporting)
• Data Analysis
• Reporting
• Logical Reasoning
• Problem-solving
• Payments and Collections Processes
• Strong written and verbal communication skills

Additional Information

Candidates with relevant professional certifications (*, banking, accounting, or finance certifications) will be considered an advantage. Preference will be given to Saudi nationals.

About the Role

Qiddiya is seeking a highly motivated Senior Specialist to join its Strategy Development Office (SDO). This role is central to supporting strategic initiatives, driving key projects, and delivering actionable insights that contribute to the successful execution of Qiddiya's vision and business objectives. The Senior Specialist will collaborate with senior leadership and cross-functional teams to analyze market trends, assess performance metrics, and develop strategic recommendations focused on optimizing operational efficiency and fostering growth.

Key Responsibilities

• Support the development and implementation of strategic plans, initiatives, and projects across the organization.
• Conduct comprehensive research and analysis on market trends, the competitive landscape, and industry best practices.
• Prepare detailed reports, presentations, and business cases to support senior management decision-making.
• Collaborate with various departments to gather essential data, monitor key performance indicators (KPIs), and evaluate project outcomes.
• Assist in identifying potential risks and opportunities, and propose effective mitigation strategies to optimize business performance.
• Facilitate cross-functional coordination to ensure alignment and successful execution of strategic priorities.
• Drive continuous improvement initiatives that enhance operational effectiveness and efficiency.
• Maintain up-to-date knowledge on relevant industry developments and innovations.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Management, Economics, or a closely related field.
• A minimum of 2-5 years of relevant experience in strategy development, business analysis, or project management.

Required Skills and Competencies

• Strategy Development
• Business Analysis
• Project Management
• Market Trends Analysis
• Performance Metrics Assessment
• Formulating Strategic Recommendations
• Optimizing Operational Efficiency
• Developing Growth Strategies
• Research and Analysis
• Competitive Landscape Analysis
• Understanding of Industry Best Practices
• Reporting and Presentation Skills
• Business Case Development
• Data Gathering and Management
• Key Performance Indicators (KPIs) Monitoring
• Project Outcome Evaluation
• Risk Identification and Assessment
• Opportunity Identification
• Developing Mitigation Strategies
• Cross-functional Coordination and Collaboration
• Ensuring Strategic Priority Alignment
• Driving Continuous Improvement Initiatives
• Enhancing Operational Effectiveness and Efficiency
• Staying Abreast of Industry Developments and Innovations

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with senior leadership and various departments within Qiddiya.

About the Role

Jasara Program Management Company (PMC) is seeking a Senior Procurement Manager to lead and manage all procurement operations within the Russian Unit (RU). This role is responsible for developing and executing strategic sourcing plans, overseeing the end-to-end procurement lifecycle, and ensuring the timely and efficient delivery of goods and services in alignment with project objectives and organizational goals. The position requires driving procurement excellence and fostering strong supplier relationships.

Role Responsibilities

The Senior Procurement Manager will be instrumental in managing complex procurement activities, negotiating favorable contracts, and collaborating with diverse project teams. Key responsibilities include continuously improving procurement processes, ensuring robust compliance with all relevant regulations and company policies, and contributing to the overall success of Jasara PMC's operations in the Russian market.

Key Duties and Responsibilities

• Develop and implement strategic procurement plans tailored to the specific requirements of the Russian Unit.
• Manage all aspects of the end-to-end procurement process, including sourcing, negotiation, contract management, and supplier performance evaluation.
• Coordinate effectively with internal stakeholders to accurately identify procurement needs and ensure alignment of procurement activities with business objectives.
• Ensure strict adherence to organizational policies and all applicable local regulations within RU operations.
• Continuously monitor market conditions and supplier performance to proactively identify potential risks and capitalize on emerging opportunities.
• Lead, mentor, and develop procurement team members, fostering a collaborative and high-performing work environment.

Qualifications and Experience

• Bachelor's degree in Procurement, Supply Chain Management, Business Administration, or a closely related field.
• A minimum of 10 years of progressive experience in procurement.
• At least 3 years of experience in a managerial procurement role.
• Demonstrated experience working within or managing procurement processes in Russia or similar complex regulatory environments.
• Strong knowledge of fundamental procurement principles, effective contract management techniques, and successful supplier negotiation strategies.
• Proven ability to work independently and collaboratively as part of a team in a fast-paced and demanding environment.

Required Skills

• Procurement Strategy Development and Implementation
• Strategic Sourcing
• Negotiation
• Contract Management
• Supplier Performance Evaluation
• Stakeholder Coordination
• Compliance with Organizational Policies and Local Regulations
• Market Condition Monitoring and Risk Identification
• Team Leadership and Mentoring
• Proficiency in Procurement Software and Tools
• Excellent Communication and Leadership Skills

Work Context

This full-time role is based in Riyadh, Saudi Arabia. The position offers the opportunity to work within a dynamic organization and be part of a collaborative team. A competitive salary and benefits package will be offered, including VIP Medical health insurance.

About the Cyber Security Specialist Role

RIME Platform is seeking a highly skilled Cyber Security Specialist to join our team. This role is integral to strengthening and maintaining the security of our systems, infrastructure, and operations. The ideal candidate will possess expert knowledge of cybersecurity principles, exceptional proficiency in Linux environments, and strong analytical abilities with a commitment to proactive threat mitigation. This position is crucial in safeguarding our digital assets and ensuring the integrity of our platform.

Key Responsibilities

• Safeguard RIME's cloud environments, on-premise systems, and internal networks through continuous monitoring and security hardening.
• Develop, implement, and enforce organization-wide security policies, standards, and best practices.
• Conduct regular vulnerability assessments, penetration testing, and security audits.
• Investigate and manage security incidents, performing detailed root-cause analysis and implementing long-term corrective actions.
• Oversee identity and access management, secrets management, and endpoint security configurations.
• Secure CI/CD pipelines, source code repositories, and development workflows.
• Collaborate with engineering and IT teams to embed secure-by-design principles into all projects and systems.
• Provide internal training and guidance on security protocols, operational hygiene, and risk awareness.
• Maintain awareness of emerging threats, attack vectors, and relevant industry intelligence.

Required Qualifications

• Advanced expertise in Linux systems administration and security, with the ability to diagnose, harden, and operate complex Linux-based environments.
• Deep understanding of network security, encryption protocols, and authentication frameworks.
• Proficiency with firewalls, Intrusion Detection/Prevention Systems (IDS/IPS), Security Information and Event Management (SIEM) platforms, and log analysis.
• Strong experience with cloud security (AWS or equivalent) and infrastructure-as-code tools.
• Hands-on experience conducting penetration testing and vulnerability management.
• Ability to manage security incidents independently and under pressure.
• Strong documentation, reporting, and communication skills.

Additional Skills and Experience

• Experience securing IoT, edge computing devices, or distributed systems is a plus.
• Familiarity with AI/ML system security considerations is beneficial.
• Professional certifications such as OSCP, CISSP, CEH, or similar are preferred.
• Prior experience in fast-moving startup or technology-driven environments is preferred.

Role Details

This is a full-time position for a Cyber Security Specialist at RIME Platform. The role requires 5-10 years of experience and is based in Riyadh, Saudi Arabia.

About the Role

Geidea, established in 2008, is a leading provider of digital payment solutions focused on innovation and customer service. The company is seeking a skilled Cybersecurity Defense DFIR Specialist to join its team in Riyadh, Saudi Arabia. This role is integral to identifying, investigating, and responding to cyber incidents across the organization, enhancing security posture and resilience through collaboration with SOC and threat intelligence teams.

Role Purpose and Responsibilities

The primary objective of this position is to manage the full lifecycle of incident response, from identification through to recovery. The specialist will conduct rapid triage and analysis of security alerts, logs, network traffic, and endpoint telemetry. Key responsibilities include documenting incident timelines and findings, providing actionable recommendations, and performing forensic acquisition and analysis of various systems and devices. This role also involves preserving digital evidence and providing feedback to improve detection capabilities and incident response playbooks.

• Lead or support incident response activities, including identification, containment, eradication, and recovery.
• Perform rapid triage and analysis of security alerts, logs, network traffic, and endpoint telemetry.
• Document incident timelines, technical findings, and provide actionable recommendations.
• Conduct forensic acquisition and analysis of endpoints, servers, cloud systems, and mobile devices.
• Perform disk, memory, and malware analysis to identify attacker activity and assess impact.
• Preserve and maintain the chain-of-custody for all digital evidence.
• Provide feedback to SOC and detection engineering teams to enhance alerting and response playbooks.

Qualifications and Experience

Candidates should possess a Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics & Electrical, or a related field. A minimum of 3 years of experience in cybersecurity operations, including roles within SOC, DFIR, or cyber defense, is required. Relevant certifications such as CompTIA Security+, GCIH, GCFE, or GCFA are preferred. The role also requires a strong understanding of security concepts, best practice security frameworks (NIST, SAMA CSF, OWASP, ISO 27001, PCI-DSS), and cybersecurity incident response principles.

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics & Electrical, or a related field.
• 3+ years of experience in cybersecurity operations (SOC, DFIR, cyber defense).
• Relevant certifications (*, CompTIA Security+, GCIH, GCFE, GCFA).
• In-depth knowledge of cyber-attacks, threat vectors, and incident management.
• Thorough understanding of security frameworks including NIST, SAMA CSF, OWASP, ISO 27001, and PCI-DSS.
• Experience with Cybersecurity Incident Response.

Technical Proficiency

Proficiency in Security Information and Event Management (SIEM) systems is essential. Experience with EDR, IDS/IPS, DLP, and SOAR solutions is also required. Knowledge of Cloud Security principles and experience with platforms such as AWS, OCI, GCP, or Azure is necessary. Familiarity with Email Security best practices and experience in packet analysis are also key technical requirements for this role.

• Proficiency in Security Information and Event Management (SIEM) systems.
• Experience with EDR, IDS/IPS, DLP, and SOAR solutions.
• Knowledge of Cloud Security principles and experience with AWS, OCI, GCP, or Azure.
• Familiarity with Email Security best practices.
• Experience in packet analysis.
• Understanding of IS security controls and monitoring systems.

Key Skills and Competencies

Beyond technical skills, the role requires strong analytical and problem-solving abilities. Effective communication skills are important for documenting findings and providing recommendations to stakeholders. A solid understanding of cyber-attacks, techniques, and threat vectors is fundamental. Familiarity with IS security controls and monitoring systems, and how business drivers impact security policy, is also expected.

• Cybersecurity Incident Response
• Digital Forensics
• Threat Analysis
• Incident Management
• Understanding of Cyber-attacks and techniques
• Understanding of Threat vectors
• Knowledge of NIST, SAMA CSF, OWASP, ISO 27001, and PCI-DSS frameworks
• Communication Skills
• Problem-solving Skills

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

About the Role

Maaden is seeking a Principal Specialist, TechOps Solution II to join its team in Riyadh, Saudi Arabia. This full-time position is integral to driving technological advancements and ensuring the successful implementation of solutions across Maaden's operations. The Principal Specialist will bridge business challenges with technical solutions, focusing on value delivery through effective planning and execution. This role requires a strategic thinker with a strong technical background, capable of managing complex initiatives and ensuring technology solutions align with business objectives and enterprise standards.

Key Responsibilities

• Capture the Statement of Requirements for various initiatives, troubleshooting current and future states to define packages of work that demonstrate value over quarters.
• Define comprehensive solution plans in alignment with Platform and Solution Architects, and assist business units with site-based deployments and management.
• Translate complex business challenges into actionable technical requirements, troubleshooting site-based evidence to identify specific solutions.
• Articulate the priority elements of solutioning necessary to achieve Business Unit objectives within the relevant technology domain(s).
• Resolve technical and integration issues that may impact the successful outcome of initiatives.
• Ensure that all solution designs are scalable, well-integrated, and adhere to enterprise standards.
• Guide and mentor delivery teams, including data scientists, engineers, and digital specialists, to ensure the accurate implementation of solution designs.
• Provide technical direction, design clarification, and quality oversight throughout the entire delivery lifecycle.
• Verify that implementations meet agreed-upon functional, performance, and quality expectations.
• Collaborate with Domain Integrators and Business Partners to shape initiative scope, define success measures, and validate value hypotheses.
• Ensure that initiatives remain aligned with agreed Key Performance Indicators (KPIs), value outcomes, and strategic priorities.
• Proactively identify and surface technical trade-offs, risks, and dependencies early in the project lifecycle.

Qualifications and Experience

• Bachelor's or Master's degree in Mining or Minerals Engineering (Chemical, Mechanical, Electrical, or Industrial Engineering are also applicable), Computer Science, and/or Data Science.
• 5 to 10 years of experience in technical, analytics, or technology delivery roles.
• Proven experience in owning solution design and guiding delivery teams.
• A strong ability to translate business needs into effective technical solutions.
• Comfort and proficiency in operating within ambiguous and fast-moving environments.

Required Skills

• Expertise in technical solution architecture and design ownership.
• Proficiency in providing quality-focused delivery guidance.
• Strong capabilities in systems thinking and cross-domain integration.
• Excellent problem structuring and communication skills.
• Demonstrated ability to operate effectively across multiple initiatives concurrently.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a candidate with 5-10 years of relevant experience.

About the Role

LEORON Institute is seeking a dedicated Program Support Specialist to provide essential support for a significant six-month client engagement in Riyadh, Saudi Arabia. This role involves serving as the on-call PMO presence at client premises during key program touchpoints. The specialist will ensure seamless coordination, responsive customer support, and robust governance throughout the program lifecycle, working closely with the Program Director and the delivery team. This position acts as a vital liaison between the client, internal stakeholders, trainers, facilitators, and the delivery teams, contributing to a high-impact national-level program.

Key Responsibilities

• Provide on-call presence at client premises during major program milestones and critical touchpoints.
• Ensure comprehensive customer support is available throughout the six-month engagement.
• Act as the primary operational coordination point between the client and the program delivery team.
• Support the Program Director with strategic oversight, stakeholder liaison, and program governance activities.
• Coordinate curriculum management, session planning, schedules, logistics, and daily program operations.
• Support the designathon architecture, including planning, participant flow, timelines, resource allocation, and delivery coordination.
• Manage day-to-day issue resolution and ensure timely escalation of issues when required.
• Prepare and coordinate weekly, monthly, and quarterly governance reporting cycles.
• Maintain essential program documentation, including action logs, meeting notes, risk registers, and progress updates.
• Ensure a single, accountable escalation path for client program leadership.

Qualifications and Requirements

• Previous experience in PMO, program coordination, project management, learning delivery, consulting support, or client operations.
• Saudi national.
• Ability to work directly with senior client representatives and internal leadership teams.
• Confidence in managing timelines, schedules, reports, and follow-ups.
• Ability to remain calm, responsive, and solution-oriented under pressure.
• Availability to be present at client premises.

Required Skills

• Program Coordination
• Project Management
• Learning Delivery
• Consulting Support
• Client Operations
• Strong Communication skills
• Stakeholder Management
• Excellent Organizational Skills
• High Attention to Detail
• Effective Issue Resolution
• Experience supporting training, education, workforce development, transformation, or government-related programs is an advantage.
• Fluency in English is required.

Engagement Details

This is a contract role with an engagement duration of six months. The position is based in Riyadh, Saudi Arabia. The required experience for this role is 0-1 year.

About the Role

Knight Frank MENA is seeking a Human Resources Specialist (Saudization) to join the People and Culture team in Riyadh, Saudi Arabia. This role will support general HR services, projects, and operations, with a primary focus on government relations and compliance within the Kingdom. Working closely with the HR Lead and HR Operations Specialist, you will ensure all HR activities and government-related processes align with Saudi labor laws, Saudization requirements, and company policies.

This is a hands-on position requiring accurate and timely processing of employee transactions through government platforms such as QIWA, GOSI, and MUQEEM. The HR Specialist will serve as a key liaison between managers, external service providers, and government authorities, managing visa and government documentation, HR compliance, and general HR operations. A proactive approach to problem-solving and service delivery is essential.

Key Responsibilities

• Support daily HR operations, including onboarding, offboarding, and employee lifecycle administration.
• Partner with internal stakeholders to ensure a smooth onboarding experience and compliance with employment requirements.
• Assist with payroll processing, GOSI, benefits administration, and other HR operational activities.
• Manage employee training and development administration, including coordination of local KSA programs like COOP and TAMHEER.
• Support employee licensing, certifications, and professional membership renewals (*, RICS, TAQEEM, REGA).
• Maintain accurate HR records, documentation, and reporting across HR systems and government platforms.
• Provide support for HR projects, system implementations, and continuous improvement initiatives.
• Assist with the translation and preparation of HR and government-related documents in English and Arabic.
• Perform other HR and operational duties as required to support business needs.
• Provide advisory services to the business regarding government relations processes to ensure compliance.
• Offer problem resolution for government relations processes and challenges.
• Manage the external visa processing provider to ensure timely and accurate issuing of visas, labor contracts, and employee government documentation.
• Execute and coordinate government relations processes in KSA, ensuring compliance with applicable labor laws and regulatory requirements.
• Liaise with government entities, regulatory bodies, and external service providers to support the timely completion of government-related processes.
• Support government audits, inspections, labor cases, and regulatory interactions.
• Oversee and process all government-related requirements including Qiwa, GOSI, Iqama issuance and renewals, and other relevant Saudi platforms.
• Support the business and legal department in obtaining and renewing licenses, registrations, and approvals from government authorities.
• Stay informed of changes in Saudi labor laws and government regulations, and support the implementation of required updates.
• Maintain accurate records of all government documentation, submissions, and correspondence.
• Support dispute resolution, urgent PRO matters, and escalations with government authorities.
• Ensure compliance with Saudization requirements and support reporting and tracking obligations.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Saudi national is preferred.
• 5 to 10 years of experience in HR operations and government relations within Saudi Arabia.
• Solid knowledge of Saudi labor law, Saudization requirements, GOSI, and HR compliance frameworks.
• Proven hands-on experience with Saudi government platforms including QIWA, IQAMA systems, and other regulatory portals.
• Practical experience processing employee and company transactions through Saudi government platforms and coordinating with relevant authorities.
• High integrity, professionalism, and a strong understanding of the local cultural and regulatory environment.
• Proficient level in Microsoft Office programs.
• Fluency in English and Arabic, both written and verbal.
• Flexible attitude towards traveling.

Required Skills

• HR Operations
• Government Relations
• Saudi Labour Law
• Saudization Requirements
• GOSI
• HR Compliance Frameworks
• QIWA
• IQAMA Systems
• Problem-Solving
• Communication
• Coordination
• Organizational Skills
• Attention to Detail
• Integrity
• Professionalism

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. CIPD or a relevant certification is considered a plus.

About the Role

Edwards Lifesciences is seeking a Senior HR Specialist to join its team, focusing on the EEMEA region. This role is integral to supporting the company's growth and geographic expansion by ensuring robust HR processes and infrastructure are in place. The position partners with business leaders and cross-functional teams to facilitate new country openings, enhance HR capabilities in existing markets, and ensure compliant and successful launches. The Human Resources team plays a vital role in creating inspiring employee experiences, attracting and retaining talent, and enabling teams to thrive as they contribute to patients' healthier and more productive lives.

Key Responsibilities

• Support HR workstreams for new country openings, including entity setup, compensation and benefits benchmarking, contract frameworks, and compliance readiness.
• Partner with business leaders to translate expansion plans into workforce, HR operations, and capability requirements.
• Ensure all HR processes, including recruitment, onboarding, payroll, benefits, and employee relations, are scalable and compliant across Middle Eastern markets.
• Ensure consistent and compliant execution of the HR lifecycle across the region.
• Maintain strong governance across employee documentation, visa/work permit processes, HR data management, and labor law requirements.
• Partner with Talent Acquisition and business leaders to plan and execute recruitment aligned with regional growth and capability needs.
• Identify future capability needs by partnering with business and HR leadership.
• Partner with payroll providers, visa partners, insurance brokers, relocation firms, and other external vendors to ensure high-quality service delivery.
• Review and update service level agreements with external vendors and monitor their performance, resolving any escalations.

Qualifications and Experience

• Bachelor's Degree in Human Resources Management, Business Administration, or a related field.
• 5-10 years of experience in Human Resources, including employee relations.
• Proven expertise in the usage of MS Office Suite.
• Extensive knowledge and understanding of HR functional areas including: Talent Acquisition, Compensation, Benefits, Payroll, Leadership Development, and Organizational Development.
• Extensive knowledge and understanding of applicable federal and state employment laws and compliance implications.

Required Skills and Abilities

• Substantial problem-solving, organizational, analytical, and critical thinking skills.
• Substantial negotiation and conflict resolution skills.
• Ability to manage competing priorities in a fast-paced environment.
• Ability to assess risks, analyze situations, and determine the next course of action.
• Ability to manage internal and external confidential information with utmost discretion.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels.
• Ability to work in a team environment, including inter-departmental teams, assigned client group(s), and key contacts representing the organization on contracts or projects.
• Ability to build productive internal/external working relationships.
• Ability to interact with senior internal and external personnel on significant matters, often requiring coordination between organizations.
• Adherence to all company rules and requirements (*, pandemic protocols, Environmental Health & Safety rules) and taking adequate control measures in preventing injuries to themselves and others, as well as for the protection of the environment and prevention of pollution within their span of influence/control.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills, including consultative and relationship management skills with the ability to drive achievement of objectives.
• Demonstrated conflict resolution skills.
• Strong leadership skills with demonstrated ability to influence change.
• Proven success adhering to and leading project schedules and managing projects.
• Excellent presentation and facilitation skills.
• Ability to read, comprehend, write, and speak English.
• Proficiency with HR systems, with Workday being preferred.
• Working knowledge of HR systems such as PeopleSoft and Taleo.
• Ability to build and maintain strong relationships across the organization.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

Ingram Micro, a global leader in technology distribution, is seeking a dedicated Qiwa Consultant to join our team in Riyadh. As the business behind the world's brands, we are redefining distribution and reaching nearly 90% of the world's population. This full-time role is crucial for ensuring our compliance with Saudi Arabian labor laws and government regulations. The Qiwa Consultant will be instrumental in managing our company's presence on the Qiwa platform, ensuring seamless operations related to employment contracts, Saudization compliance, and government liaison tasks. This position plays a key role in maintaining our company's standing within the Nitaqat program, enabling effective workforce management.

Key Responsibilities

• Act as the primary user to manage, update, and monitor company data on the Qiwa portal, including the issuance, renewal, and modification of employment contracts.
• Monitor and maintain the company's Nitaqat rating to ensure it remains in the green zone, thereby enabling the company to hire foreign labor.
• Draft and authenticate employment contracts, ensuring they meet the standards set by the Ministry of Human Resources and Social Development (MHRSD).
• Manage employee iqama (residency) renewals, exit/re-entry visas, and professional verifications through Qiwa and related platforms such as Muqeem and Absher.
• Prepare for labor office inspections, maintain digital documentation, and rectify compliance gaps to prevent penalties.
• Manage data consistency across the Qiwa, General Organization for Social Insurance (GOSI), and Ministry of Investment (MISA) portals.

Qualifications and Requirements

• Possess a Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
• Have 2 to 5 years of experience in Human Resources, Government Relations, or specialized compliance within Saudi Arabia.
• Demonstrate an in-depth understanding of Saudi Labor Law, Nitaqat, and MISA regulations.
• Exhibit professional proficiency in navigating and utilizing the Qiwa, GOSI, Muqeem, and Mudad platforms.

Required Skills

• Qiwa Platform Management
• Saudization (Nitaqat) Compliance
• Contractual & Labor Law Compliance
• Government Liaison & PRO Tasks
• Audit and Risk Management
• System Integration
• Expertise in Saudi Labor Law, Nitaqat, and MISA regulations
• Proficiency with Qiwa, GOSI, Muqeem, and Mudad platforms

Work Environment

This is a full-time position based in Riyadh, Riyadh Region.

About the Role

Unified Asset & Property Management (UAPM) is seeking a skilled Property Manager to oversee the comprehensive operational management of a mixed-use property in Riyadh, Saudi Arabia. This role is crucial for ensuring the optimal performance of all building systems and services, aligning with UAPM's strategic asset management objectives and contributing to the overall success of the property portfolio.

Key Responsibilities

• Assume full accountability for the end-to-end operational management of the assigned mixed-use property, including all building systems, services, and performance outcomes.
• Develop, implement, and monitor annual property operations plans, ensuring alignment with UAPM's asset management strategy and portfolio objectives.
• Oversee all Hard FM activities, including HVAC, MEP systems, elevators, fire safety, structural maintenance, and building fabric, to ensure maximum system uptime and reliability.
• Manage Soft FM services such as cleaning, landscaping, security, waste management, and pest control through effective oversight of outsourced service providers.
• Transition property maintenance from reactive to proactive models by establishing and maintaining a CAFM/CMMS-based preventive maintenance schedule for all critical building systems.
• Monitor and interpret building performance data from BMS and IoT sensors to facilitate proactive fault detection, energy optimization, and anomaly resolution.
• Conduct routine property inspections, meticulously documenting and ensuring the timely closure of all identified defects and corrective actions.
• Manage all outsourced Hard FM and Soft FM service providers, holding them accountable to contractual KPIs, SLAs, and UAPM quality standards.
• Lead the vendor performance review process, tracking contractor scorecards, escalating underperformance, and providing recommendations to the Executive Director.
• Coordinate contractor mobilization, on-site access control, HSE induction, and ensure strict adherence to permit-to-work compliance for all third-party works.
• Review and process vendor invoices within agreed timelines, verifying against completed work orders and contract terms before approval.
• Maintain an up-to-date vendor register, service contracts database, and approved supplier list within Yardi.
• Prepare the annual property operations and maintenance (O&M) budget in coordination with the Executive Director and Finance team.
• Monitor and control operational expenditure against the approved budget, investigating variances and implementing corrective measures.
• Process purchase requests, work orders, and vendor payments within delegated authority limits using Yardi and Kissflow.
• Identify and implement cost-saving opportunities through service consolidation, energy reduction initiatives, and preventive maintenance efficiencies.
• Prepare monthly financial performance reports, cost variance analyses, and expenditure forecasts for management review.
• Ensure the property maintains full compliance with all applicable Saudi regulations and standards, including Civil Defence requirements, NFPA, SASO, MOMRA, and municipality codes.
• Maintain up-to-date records of all regulatory inspections, licenses, permits, and certificates of compliance.
• Oversee fire safety systems testing, emergency evacuation planning, and coordinate with Civil Defence authorities for necessary approvals and inspections.
• Enforce HSE policies across all on-site personnel, contractors, and vendors, conducting safety audits and ensuring prompt close-out of non-conformances.
• Manage all statutory inspection schedules (*, elevators, pressure vessels, electrical systems, fire suppression) and ensure third-party certifications are current.
• Act as the primary operational point of contact for tenants, managing service requests, complaints, and escalations via Freshdesk within agreed SLA timeframes.
• Conduct periodic tenant satisfaction assessments and translate feedback into actionable service improvements.
• Coordinate with the Tenant Coordination team on fit-out works, handovers, and any tenant-driven modifications to the property.
• Maintain professional, responsive communication with all property stakeholders, including tenants, government authorities, and utility providers.
• Lead, manage, and develop a team of three direct reports, setting clear performance objectives aligned with property KPIs.
• Conduct regular one-to-ones, annual performance appraisals, and development planning discussions for all direct reports via KayanHR.
• Foster a safety-first, continuous improvement culture within the team, encouraging proactive reporting of risks, inefficiencies, and improvement ideas.
• Allocate team workloads effectively, manage task progress in Wrike, and ensure capacity is balanced across preventive, reactive, and project-based activities.
• Own property-level operational data, including work orders, asset registers, maintenance logs, energy consumption, and cost records, ensuring accuracy and completeness in Yardi and CAFM systems.
• Prepare and submit monthly property performance reports covering maintenance KPIs, financial summaries, tenant satisfaction scores, and compliance status.
• Build and maintain Power BI dashboards tracking key operational metrics for the Executive Director's review.
• Lead continuous improvement initiatives targeting energy efficiency, planned vs. reactive maintenance ratios, and vendor cost optimization.
• Monitor ESG-relevant metrics, including energy and water consumption, waste management, and progress toward green building compliance (LEED, Mostadam).

Qualifications and Requirements

• Bachelor's degree in Facilities Management, Engineering (Mechanical, Electrical, or Civil), Real Estate Management, or a related discipline.
• Professional certification is preferred, such as IFMA CFM, BIFM (IWFM), PMP, or an equivalent FM or project management credential.
• Minimum of 5 years of experience in facilities or property management, with at least 2 years in a management or supervisory role.
• Demonstrated experience managing mixed-use or large commercial/retail properties, including both Hard FM and Soft FM service streams.
• Proven track record of managing outsourced FM contractors and effectively holding service providers accountable to KPI and SLA performance standards.
• Familiarity with Saudi regulatory requirements, including Civil Defence, NFPA, SASO, MOMRA, and municipality compliance.

Required Skills and Proficiencies

• Technical Skills: Expertise in HVAC, MEP systems, Fire Safety, Structural Maintenance, Building Fabric Maintenance, Cleaning Services, Landscaping, Security Services, Waste Management, Pest Control, Preventive and Predictive Maintenance. Proficiency with CAFM/CMMS, BMS, and IoT Sensors for fault detection, energy optimization, and anomaly resolution. Strong capabilities in Vendor Management, KPI and SLA Management, Contract Management, HSE Induction, Permit-to-Work procedures, Invoice Processing, Budget Preparation, Expenditure Control, Cost Saving Initiatives, Financial Reporting, and Regulatory Compliance (Civil Defence, NFPA, SASO, MOMRA, Municipality Codes). Experience with regulatory inspections, licenses, permits, certificates of compliance, fire safety systems testing, emergency evacuation planning, HSE policies enforcement, safety audits, and statutory inspection schedules. Competence in tenant relations, service request management, complaint management, tenant satisfaction assessment, tenant coordination, and stakeholder communication. Skills in team leadership, performance management, development planning, continuous improvement culture, workload allocation, task management, capacity balancing, data accuracy, data completeness, performance reporting, dashboard creation, energy efficiency monitoring, planned vs. reactive maintenance ratio management, vendor cost optimization, and ESG metrics including water consumption and waste management monitoring, and green building compliance (LEED, Mostadam).
• Software Proficiency: Yardi (work order management, vendor tracking, cost monitoring, property management reporting), Freshdesk (tenant service request management, complaint tracking, SLA monitoring), Wrike (task assignment, project tracking, contractor coordination, team workflow management), Kissflow (internal process requests, purchase order workflows, digital form approvals), Microsoft 365 (Teams, Outlook, SharePoint, Excel for maintenance logs, asset registers, cost tracking, PowerPoint), Advanced Excel (operational KPI dashboards, financial variance analysis, management reporting), CAFM/CMMS platforms (preventive maintenance scheduling, asset lifecycle management, work order automation), Building System Performance Monitoring, Energy Consumption Monitoring, Anomaly Detection.
• Behavioral Competencies: Accountability (takes full ownership of property performance and team deliverables), Leadership (motivates direct reports and holds outsourced service providers to standard), Stakeholder Management (builds effective working relationships with tenants, contractors, and internal functions), Resilience & Composure (manages competing priorities and on-site emergencies with composure).
• Functional Competencies: FM Operations (depth across Hard FM and Soft FM service disciplines), Vendor & Contract Management (enforces SLAs, manages contractor performance, drives value from outsourced relationships), Regulatory & Compliance (applies Saudi FM regulations, fire safety codes, and HSE frameworks accurately), Financial Acumen (controls O&M budgets and produces clear financial variance analysis), Data-Driven Operations (uses FM systems and dashboards to drive evidence-based decisions).

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Commercial Manager Role

ABYATONA Real Estates is seeking a Commercial Manager to join its team in Riyadh, Saudi Arabia. This full-time, on-site position involves overseeing daily commercial operations, managing contracts, and ensuring the strategic alignment of business objectives with financial targets. The role is central to developing robust business plans, analyzing market trends, and leading teams to achieve organizational goals, contributing to the company's mission of building sustainable urban communities.

As a key member of the organization, the Commercial Manager will collaborate with internal and external stakeholders to drive growth and ensure the successful execution of projects. ABYATONA Real Estates is dedicated to delivering projects that foster growth and connectivity, and this role is integral to promoting excellence in real estate development.

Key Responsibilities

• Oversee and manage daily commercial operations to ensure efficiency and profitability.
• Develop and implement comprehensive business plans that align with organizational objectives.
• Analyze market trends and provide strategic insights to inform decision-making.
• Manage and negotiate contracts with clients, suppliers, and partners to secure favorable terms.
• Optimize financial performance through effective commercial strategies and cost management.
• Lead and motivate cross-functional teams to achieve project goals and organizational targets.
• Ensure seamless collaboration between various departments and external stakeholders.
• Drive growth initiatives and contribute to the overall success of ABYATONA Real Estates' projects.

Qualifications and Experience

• Proven experience in Commercial Management and Contract Management.
• Demonstrated ability in Business Planning and strategic alignment.
• Strong Analytical Skills with the capacity to assess market trends and make data-driven decisions.
• Experience in Team Management, including leading and motivating diverse teams.
• Excellent negotiation skills with a track record of successful agreements.
• A Bachelor's degree in Business Administration, Management, or a related field.
• 5-10 years of relevant experience.

Required Skills

• Commercial Management
• Contract Management
• Business Planning
• Analytical Skills
• Team Management
• Negotiation
• Communication (written and verbal)
• Leadership qualities

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires the ability to thrive in a fast-paced work environment. Collaboration and effective communication are essential for success in this role.

About the Role

Ecolab is seeking a Brand Protection Advisor II to join its EcoSure division, which specializes in brand protection programs. This role is key to driving operational excellence and supporting clients in maintaining high brand standards to foster business growth. The Brand Protection Advisor will serve as an expert in areas such as guest experience, food safety, public health, workplace safety, and product quality. The position involves working with prominent brands across the hospitality industry, including foodservice and hotels, as well as convenience stores, facilities, and long-term care providers.

This position offers the opportunity to address significant global challenges related to clean water, safe food, and healthy environments. Ecolab is committed to associate development, providing a defined career path in operations, training, sales, or leadership. Associates will benefit from a supportive organization that values diversity, inclusion, and engagement, alongside a comprehensive benefits package and a robust paid training program designed for success.

Key Responsibilities

• Conduct various brand protection visits at client locations, employing consulting, coaching, and training methodologies to meet specific client expectations and program requirements, thereby safeguarding their brand and improving guest satisfaction.
• Develop and deliver summary presentations of findings to key property-level executives, accurately communicating objective assessments of assigned locations, areas for improvement, and actionable recommendations.
• Collaborate with other EcoSure and Ecolab teams to identify and resolve client challenges.
• Complete a budgeted number of client visits weekly, ensuring an exceptional client experience is delivered during each interaction.
• Utilize Customer Relationship Management (CRM) technology for efficient planning and a tablet for essential job functions.
• Support the growth initiatives of both Ecolab and its clients.

Qualifications and Requirements

• High school diploma and a minimum of 2 years of experience in the hospitality industry.
• Willingness to conduct operational visits within hotels, restaurants, convenience stores, the education sector, healthcare, and senior living facilities, which involves interacting with staff and residents.
• Proficiency with current technology and software, including Android and Apple systems, Zoom, and Microsoft Suite (PowerPoint, Excel, Word, Outlook).
• A valid driver's license and an acceptable Motor Vehicle Record.
• A valid passport.
• Must be able to work occasional evenings, weekends, and overtime as dictated by business needs.
• Must be able to be around, touch, and potentially consume food made from or with animal products, as well as food made from or with the top allergens.
• Ability to lift and carry up to 25 pounds.
• Ability to inspect client playgrounds by climbing, crawling in tight areas, and descending tube slides.
• Capability for bending, squatting, shifting, and adjusting movement to assess areas both low to the ground and overhead.
• Ability to stand and walk for extended periods in client locations.
• Willingness to drive or fly to client locations as needed.

Required Skills

• Consulting, coaching, and training expertise.
• Proficiency in Customer Relationship Management (CRM) technology.
• Familiarity with Android and Apple systems.
• Proficiency in Microsoft Suite: PowerPoint, Excel, Word, and Outlook.
• Possession of a valid driver's license and passport.
• Physical capabilities including lifting and carrying 25 pounds, inspecting playgrounds via climbing and crawling, bending, squatting, and standing/walking for extended periods.
• Leadership experience in hospitality operations.
• High-level customer service and advanced consultative skills.
• Ability to perform well under pressure, manage multiple tasks, and work efficiently against deadlines.
• Strong planning and organizational skills with a high attention to detail.
• Ability to work effectively independently, demonstrating initiative, good judgment, and superior decision-making and problem-solving skills.
• Demonstrated competencies in Client Focus, Effective Communication, Planning and Aligning, Interpersonal Savvy, Being Resilient, Situational Adaptability, and Driving Results.

Work Environment and Location

This is a full-time position within Ecolab's EcoSure division, reporting to the District Manager. The role is based in Riyadh, Saudi Arabia, with work conducted in Riyadh. The position does not involve supervising others. Travel to client locations, including driving or flying, may be required. No immigration sponsorship is available for this position.

About the Role

Atmaal is looking for a Saudi national to join the Retail Credit Quality Assurance team. This is an entry-level position suitable for recent graduates or individuals with up to one year of experience, who are looking to build a career in credit risk, quality assurance, and retail banking operations. The role aims to support the review of credit decisions and ensure that all credit files, approvals, and associated processes are in strict compliance with Atmaal's internal policies and procedures.

The successful candidate will play a vital role in maintaining the integrity and compliance of retail credit operations by carefully examining credit applications and decisions, identifying any discrepancies, and contributing to the continuous improvement of quality assurance processes within the department.

Key Responsibilities

• Review retail credit applications and all associated documentation to ensure completeness and accuracy.
• Assess the quality and accuracy of credit decisions made by the team.
• Verify that all credit cases are processed and approved in full compliance with the Bank's applicable policies and procedures.
• Assist the team in identifying any errors, missing documentation, or policy violations within credit files.
• Prepare simple reports and summaries of findings using Microsoft Excel.
• Coordinate with various internal teams to follow up on pending credit cases.
• Maintain proper documentation and accurate tracking of all reviewed credit cases.
• Support initiatives aimed at continuous improvement in credit review and quality assurance processes.

Qualifications and Requirements

• Applicant must be a Saudi national.
• Hold a Bachelor's degree in Finance, Business Administration, Accounting, Risk Management, or a closely related field.
• Recent graduates are encouraged to apply.
• Previous experience in credit risk, underwriting, quality assurance, or retail credit is preferred.
• A good level of English proficiency is preferred.
• Demonstrate good knowledge of Microsoft Excel for data analysis and reporting.
• Possess a strong attention to detail to ensure accuracy in reviews.
• Ability to analyze information effectively and follow policies and procedures accurately.

Core Skills

• Credit Risk Analysis
• Quality Assurance
• Retail Banking Operations
• Proficiency in Microsoft Excel
• Attention to Detail
• Information Analysis
• Policy Adherence
• Underwriting Principles
• Retail Credit Operations
• Knowledge of financing products, personal finance, credit cards, mortgages, and leasing.

Additional Job Information

This is a full-time position, requiring 0-1 year of experience. The work location is Riyadh, Saudi Arabia.

About the Role

BOUNCE MIDDLE EAST is seeking a dynamic and detail-oriented People & Culture Generalist to join our team in Riyadh, Saudi Arabia. This role is designed to ensure the smooth and efficient operation of our People & Culture (P&C) function, supporting the entire employee lifecycle. The P&C Generalist will contribute to maintaining high energy, fostering growth, and delivering a world-class team experience, acting as a key support for operational excellence within the P&C department. This position is suitable for individuals with 0-1 years of experience eager to contribute to a fast-paced environment. You will play a key role in ensuring precision, speed, and compliance in all P&C activities, from accurate payroll inputs to the meticulous organization of critical P&C processes.

Key Responsibilities

• Live and embody the BOUNCE vision, values, and culture, setting a positive example for the team.
• Contribute to building connectivity and unity within the territory, inspiring colleagues to achieve their best.
• Foster strong venue-to-venue relationships that align with and promote the BOUNCE Mission.
• Monitor and reinforce company culture through disciplined and timely follow-up actions.
• Serve as the primary point of contact for day-to-day employment law guidance and P&C compliance matters.
• Maintain a comprehensive understanding of Saudi Labour Law and ensure all employment practices adhere to its regulations.
• Support managers in disciplinary processes, including investigations, verbal and written warnings, performance improvement plans, and terminations.
• Prepare compliant employment documentation, such as contracts, amendments, disciplinary letters, and termination notices.
• Identify and escalate potential legal and compliance risks before they develop into significant issues.
• Ensure all employee records and employment actions are thoroughly documented and prepared for audits.
• Support internal investigations with utmost confidentiality, fairness, and procedural compliance.
• Maintain accurate and up-to-date employee records across all relevant systems.
• Manage administrative aspects of recruitment, including offers, onboarding, probation periods, contract renewals, exits, and end-of-service benefits (EOSB).
• Prepare employment letters and official documentation within established service level agreements (SLAs).
• Address People & Culture queries with discretion and professionalism.
• Ensure full compliance with all aspects of Saudi labour law.
• Manage employee records and transactions across government platforms including Qiwa, GOSI, Mudad, Muqeem, Absher, and MHRSD.
• Monitor Saudization targets and actively support workforce nationalisation initiatives.
• Coordinate work permits, Iqamas, profession changes, and other government registrations.
• Ensure all government deadlines, renewals, and submissions are completed accurately and on time.
• Maintain compliance with all regulatory requirements related to employment and workforce administration.
• Cultivate strong working relationships with government agencies and external PRO partners.
• Proactively identify compliance risks and implement necessary corrective actions.
• Prepare accurate monthly payroll inputs, ensuring all data is correct and timely.
• Manage attendance, leave, overtime, and conduct payroll validations to ensure accuracy.
• Ensure correct GOSI contributions, allowances, deductions, and EOSB calculations.
• Maintain audit-ready records for payroll and attendance data.
• Provide organized administrative support to the P&C team and leadership, including travel arrangements, visa processing, hotel bookings, and medical insurance coordination.
• Coordinate with the PRO Agency to ensure document validity and maintain an up-to-date and compliant policy library.
• Track and report on key P&C metrics, safeguard sensitive data, and provide ad-hoc analysis.
• Champion continuous process and system improvements and model disciplined time management.
• Maintain the confidentiality of sensitive HR data and contribute to ad-hoc reporting and analysis as required.

Qualifications and Requirements

• Proven experience with P&C systems and payroll coordination.
• Demonstrated knowledge of KSA labour laws.
• Exceptional organization, discipline, and time-management skills.
• High attention to detail and a commitment to accuracy.
• A proactive, can-do attitude with a strong sense of ownership.

Required Skills

• Proficiency in Saudi Labour Law and KSA labour laws.
• Experience with P&C systems and payroll coordination.
• Excellent communication and follow-up abilities.
• Strong attention to detail and a high degree of accuracy.
• Proactive approach and a strong sense of ownership.
• Technology savvy and receptive to utilizing new systems and processes.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a dynamic, fast-paced environment, supporting the People & Culture function of BOUNCE MIDDLE EAST.

About the Role

Ajlan & Bros Holding is seeking a Human Resources Business Partner to join its team in Riyadh, Saudi Arabia. This role is integral to supporting and implementing the talent management strategy, directly aligned with the business plan. The HR Business Partner will serve as a trusted advisor to internal stakeholders and collaborate closely with the People & Culture team to ensure operational excellence and foster positive employee engagement. The position is a full-time opportunity within a growth-oriented environment, requiring a proactive and results-driven approach.

Key Responsibilities

• Develop and implement People & Organization processes, initiatives, and systems to enhance operational excellence and employee engagement.
• Provide expert guidance on HR policies and procedures, with a focus on Talent Management.
• Manage HR Information Systems (HRIS/HRMS) for efficient data management and reporting.
• Support the recruitment process across all seniority levels, ensuring a high-quality candidate experience in Riyadh.
• Serve as the primary point of contact for candidates, partners, and new employees, facilitating their successful integration.
• Oversee the onboarding process for new joiners, including managing training plans and conducting follow-ups.
• Drive the implementation of the People strategy and business plan for the Business Unit (BU) / Studio through talent project management.
• Build and maintain strong working relationships with executives, key internal stakeholders, and hiring managers.
• Collaborate with Line Managers and the People & Culture team to develop a BU/function/Studio talent plan, identifying key talent priorities aligned with business strategy.
• Continuously improve talent management approaches by incorporating external best practices and benchmarks.
• Partner with teams to understand their needs, offering advice and support with a proactive approach to talent and business objectives.
• Contribute to the development and implementation of People & Culture initiatives and systems.
• Prepare HR reporting documents related to Talent Partner role activities.
• Act as a people partner and central point of contact for all employees.

Qualifications and Requirements

• A minimum of 5 years of experience in recruitment, people operations, and talent management.
• A university degree in Business Administration with a specialization in Human Resources from a recognized institution.
• Professional HR certification is preferred.
• Proven experience partnering with senior-level managers and team members throughout the hiring process.
• Fluent in English; proficiency in Arabic is a significant advantage.

Required Skills

• Talent Management
• People Operations
• Recruitment
• HR Information Systems (HRIS/HRMS)
• Onboarding
• MS Office proficiency
• Organizational Skills
• Interpersonal Skills
• Communication Skills
• Problem-solving aptitude
• Decision-making aptitude
• Motivated, independent, and self-starting attitude
• High energy, entrepreneurial mindset, and hands-on approach
• Ability to multitask in a fast-paced, deadline-driven environment
• Consultative and results-oriented approach
• Professional team player
• Attentiveness to details

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Ajlan & Bros Holding. The role operates within a high-growth environment.

About the Role

Gulf Payments Company (GPC) is seeking a highly experienced Network Engineering Senior Specialist for a contractor position in Riyadh, Saudi Arabia. This role is critical for ensuring the secure and efficient operation of GPC's network infrastructure, which supports essential money transactions between GPC, central banks across the Gulf region, and commercial banks. The ideal candidate will possess strong technical expertise and leadership capabilities, serving as a technical mentor and driving project success.

This position requires a proactive approach to network design, implementation, and ongoing management, with a significant focus on cybersecurity and adherence to established processes. You will play a key role in maintaining network integrity and performance, supporting business objectives, and ensuring the timely delivery of network and security solutions.

Key Responsibilities

• Deploy and manage the network infrastructure connecting GPC with all central banks in the Gulf region for money transactions with commercial banks.
• Act as a technical mentor and team lead to develop and enhance cybersecurity technical expertise for securing the network with central banks and all branches.
• Assume a leadership role in assigned network and security projects, ensuring they meet business needs and goals and are delivered on time and as designed.
• Design, install, and troubleshoot network equipment and software across Local Area Networks (LAN) and Wide Area Networks (WAN).
• Configure IPsec VPNs, including various forms such as Site-to-Site VPN and DMVPN.
• Implement and manage advanced TCP/IP, routing, and switching protocols.
• Configure Interior Gateway Routing protocols (IGP) with various designs, including OSPF, EIGRP, and BGP.
• Conduct due diligence of existing client solutions, analyzing physical topology, logical interconnectivity, service dependencies, application flows, and security constraints.
• Create design and support documentation for delivered infrastructure.
• Raise change records and execute activities in strict adherence to client processes and procedures.
• Be responsible for a designated set of network security tools and their security functionality, including web application firewalls, intrusion detection systems, and web proxies.
• Oversee the functionality of network security systems to ensure compliance with security policies, including internet browsing restrictions and software download controls.
• Maintain and monitor security systems to ensure optimal performance and security posture.

Qualifications and Requirements

• A Bachelor's or Master's degree in Information Systems or Computer Science is required.
• Professional certifications in relevant fields are preferred.
• A minimum of 4-7 years of professional experience in network engineering or a related area.
• Proven expertise in network security, routing/switching, DNS, proxy/caching services, SSL/VPN, content filtering, and Network Access Control.
• Extensive experience implementing Cisco Datacenter technologies, specifically Nexus OS 7k and 9k.
• Demonstrated ability to act as a backline escalation contact with a proven track record of quickly troubleshooting network issues.
• Experience with Cisco Wireless solutions.
• Experience in VoIP technologies, including Cisco CUCM and Session Border Controllers (SBC).
• Experience with load balancing technologies and solutions.
• Experience in Cloud Networking, specifically with Azure and AWS.
• Strong knowledge and practical experience within the banking, money transfer environment, and the financial sector.
• Deep experience and knowledge of Fortinet products, including FortiGate, FortiAnalyzer, FortiClient-EMS, and FortiManager.
• Deep experience and knowledge of Palo Alto Networks products, including Firewalls and Panorama.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Technical Skills

• Network Design, Implementation, and Troubleshooting
• Cisco Datacenter Technologies (Nexus OS 7k, 9k)
• Network Security (Firewalls, IDS/IPS, Web Application Firewalls, Proxies)
• Routing and Switching (TCP/IP, OSPF, EIGRP, BGP)
• VPN Technologies (IPsec, Site-to-Site, DMVPN)
• DNS, Proxy/Caching Services, SSL/VPN, Content Filtering, Network Access Control
• Cisco Wireless Solutions
• VoIP Technologies (Cisco CUCM, Session Border Controllers - SBC)
• Load Balancing Technologies
• Cloud Networking (Azure, AWS)
• Fortinet Security Solutions (FortiGate, FortiAnalyzer, FortiClient-EMS, FortiManager)
• Palo Alto Networks Security Solutions (Firewalls, Panorama)
• Banking and Financial Sector Networking

Work Context

This is a contractor position for a Network Engineering Senior Specialist at Gulf Payments Company. The role is based in Riyadh, Saudi Arabia. The position requires 5-10 years of relevant experience.