Operations Officer Jobs in Saudi Arabia

About the Shipping Coordinator Role

Beckman Coulter Diagnostics is seeking a detail-oriented and proactive Shipping Coordinator (Analyst I) to join its Logistics team in Riyadh, Saudi Arabia. This full-time role is essential for ensuring the efficient and timely movement of inbound shipments, managing supplier and carrier relationships, and optimizing logistics operations. The position supports the company's mission to accelerate the impact of science and technology by assisting customers in solving complex challenges.

Key Responsibilities

• Plan, schedule, and monitor all inbound shipments via air, ocean, and courier to ensure timely arrival.
• Coordinate with suppliers to confirm pickup dates, verify shipping documentation, and ensure adherence to routing guides.
• Track shipments in transit, proactively identify potential delays, and implement recovery plans.
• Manage essential import/export documentation, including bills of lading, commercial invoices, packing lists, and certificates of origin.
• Serve as the primary point of contact for suppliers regarding logistics execution.
• Evaluate carrier performance based on metrics such as on-time pickup and delivery, damage rates, and invoicing accuracy, providing constructive feedback.
• Resolve discrepancies, damages, or short shipments with carriers and suppliers.
• Coordinate with warehouse teams on dock scheduling, receiving capacity, and priority unloading.
• Ensure all inbound shipments comply with international trade regulations, including customs, tariffs, and denied party screening.
• Collaborate with customs brokers for accurate product classification using HS codes and to facilitate efficient shipment clearance.
• Analyze freight spend, identify cost-saving opportunities through initiatives like consolidation or mode shifting, and report on key performance indicators.
• Manage claims for lost or damaged freight.
• Identify and implement process improvements to reduce lead times, lower costs, and enhance visibility within the logistics chain.
• Participate in root cause analysis for recurring logistics issues to prevent future occurrences.
• Stay informed about the latest logistics technologies, regulatory changes, and market trends.

Qualifications and Experience

• A Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field, or equivalent work experience.
• 2 to 4 years of experience in logistics, freight forwarding, or supply chain operations, with a focus on inbound movements.
• Demonstrated experience with international shipping (import/export) and domestic Less Than Truckload (LTL)/Full Truckload (FTL) operations.

Required Skills

• Proficiency in ERP/WMS systems and advanced Microsoft Excel skills, including pivot tables and VLOOKUP for data analysis.
• Working knowledge of Incoterms 2020, customs documentation, and hazardous materials (hazmat) regulations is desirable.
• Strong problem-solving and decision-making abilities, particularly under time pressure.
• Excellent written and verbal communication skills for effective cross-functional and supplier-facing interactions.
• High attention to detail and strong organizational capabilities.
• Ability to work independently and collaboratively within a fast-paced environment.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires active participation within the Logistics team and collaboration with various internal departments and external partners.

About the Role

State Street is seeking a Senior Associate to manage end-to-end post-trade custody operations for the Saudi Arabia (KSA) market. This role is critical for enabling scalable market entry and growth by delivering strong, controlled post-trade operations aligned with local market infrastructure and rules. You will ensure a high-quality client experience through timely settlement, robust exception management, and strong controls as KSA market activity expands, supporting the firm's ability to deepen relationships with key institutional clients. State Street is executing a growth strategy that includes expanding its direct market presence in the Kingdom of Saudi Arabia, a priority market driven by Vision 2030 reforms, increasing foreign participation, and strong institutional demand. This position operates on a Sunday to Thursday work schedule.

Key Responsibilities

• Manage clearing and settlement operations for the Saudi Exchange, including equities, ETFs, Sukuk, and bonds.
• Process Saudi Exchange transactions settling at Edaa, ensuring accurate and timely completion across relevant cycles (*, T+2 for normal exchange trades, T+0–T+5 for negotiated deals, and T+0 for buy-ins as applicable).
• Reconcile and validate trade and settlement obligations by aligning client instructions and broker confirmations with clearing outcomes from Muqassa (CCP) and settlement processing at Edaa, promptly investigating and resolving exceptions.
• Proactively monitor settlement status, manage potential fails, and follow KSA fails workflows, noting that fails management procedures are defined and conducted by Muqassa, with Edaa rollover/cancellation and market-claim handling where applicable.
• Manage the lifecycle of settlement instructions, including amendments, cancellations, and partial settlements where permitted, in line with Edaa procedures and local cut-offs.
• Ensure funding readiness for Delivery versus Payment (DvP) settlement, understanding that KSA settlement is gross on the securities leg and netted on the cash leg, with cash settlement executed via SAMA settlement member accounts.
• Perform cash reconciliations linked to settlement activity, investigating breaks and driving timely resolution within cut-offs.
• Process FX-related operational activities supporting settlement and client cash requirements, validating confirmations and ensuring correct value dating and SSI usage.
• Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations, coordinating vendor feeds and security setup with internal market data/static data teams as required.
• Support client onboarding and account setup in line with Edaa account structures and membership rules, ensuring correct capture and validation of investor identification in Edaa's framework (Investor Identification Number / Investor ID).
• Support Qualified Foreign Investor (QFI) onboarding requirements within the local custody/account operating model to ensure settlement readiness.
• Utilize SWIFT ISO 15022 (MT) and demonstrate exposure to ISO 20022 (MX) standards for settlement, reconciliation, and corporate actions messaging with clients, custodians, and market counterparts, supporting high Straight-Through Processing (STP) and clean exception handling.
• Execute daily controls and checklists on time, ensuring adherence to local cut-offs and internal policies.
• Escalate high-risk or time-sensitive issues with clear articulation of their impact.
• Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.

Qualifications and Requirements

• Bachelor's degree (or above) in Finance, Accounting, or a related field.
• 3 to 5 years of experience in custody or post-trade operations.
• Strong familiarity with local market practices in Saudi Arabia.
• Solid understanding of the KSA post-trade ecosystem, including trading on the Saudi Exchange, clearing via Muqassa (CCP), and depository/settlement via Edaa, with cash settlement movements supported through SAMA.
• Strong analytical and problem-solving skills.
• High attention to detail.
• Ability to work under strict cut-offs.
• Strong stakeholder management capabilities.

Required Skills

• Post-trade operations
• Securities settlement
• Cash and FX operational support
• Corporate actions processing
• Reconciliations
• Onboarding and account setup
• KSA local market practices
• KSA post-trade ecosystem (Saudi Exchange, Muqassa, Edaa, SAMA)
• Clearing and settlement operations
• Cash settlement and funding
• FX operations
• Dividends and income processing
• Client onboarding
• Investor identification
• Messaging standards (SWIFT ISO 15022/20022)
• Controls and checklist execution
• Stakeholder management
• Problem-solving
• Attention to detail

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The work schedule is Sunday to Thursday.

About the Role

Saleh & Abdulaziz Abahsain Co is seeking a detail-oriented and organized Warehouse Coordinator to join its team in Riyadh. This role is essential for managing spare parts inventory, ensuring proper storage, and contributing to the efficient operations of the company's warehouse facilities. The ideal candidate will possess a solid understanding of warehouse management principles, particularly concerning construction machinery parts, and will be instrumental in maintaining accurate inventory records and facilitating logistics.

Key Responsibilities

• Manage and maintain spare parts inventory, ensuring the accuracy and completeness of all records.
• Oversee the proper storage of all warehouse items to optimize space utilization and ensure accessibility.
• Support and contribute to the overall smooth and efficient operation of the warehouse.
• Handle shipping and receiving processes with meticulous attention to detail, verifying all incoming and outgoing shipments.
• Perform basic mathematical calculations necessary for effective inventory management.
• Operate a forklift to move and manage heavy objects within the warehouse environment.

Qualifications and Requirements

• Previous experience in a warehouse or inventory management role is required.
• Demonstrated understanding of construction machinery parts is essential.
• Proficiency in basic math skills for inventory management.
• Familiarity with Warehouse Management Systems (WMS).
• Experience in shipping and receiving, with a strong emphasis on attention to detail and shipment verification.
• Ability to lift and move heavy objects.
• Possession of a valid forklift operator's license and the ability to operate a forklift.
• Strong teamwork and communication skills.
• A Diploma in Electrical, Mechanical, or a related field is required.
• A minimum of 2-3 years of experience in construction machinery or material handling within the Saudi market is essential.

Required Skills

• Warehouse Management
• Inventory Management
• Parts Management
• Construction Machinery Parts Knowledge
• Basic Math Skills
• Warehouse Management Systems (WMS)
• Shipping and Receiving
• Attention to Detail
• Teamwork
• Communication Skills
• Lifting and Moving Heavy Objects
• Forklift Operation
• Organizational Skills
• Coordination Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires strong organizational and coordination skills, and candidates with a background in construction machinery or material handling within the Saudi market are particularly valued.

About the Role

Riyadh Air (RX), headquartered in Saudi Arabia's capital, is a new national airline focused on transforming the future of aviation and establishing Saudi Arabia as a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, Riyadh Air is seeking a Senior Officer Logistics to support its maintenance and operational activities. This role is crucial for ensuring the timely, compliant, and efficient movement of aircraft parts and materials across domestic and international networks, directly supporting aircraft availability.

Key Responsibilities

• Manage end-to-end logistics operations, encompassing transportation planning, shipment tracking, customs clearance, and vendor coordination.
• Serve as a senior operational focal point, overseeing the movement of time-sensitive and critical aircraft parts.
• Proactively manage logistical disruptions and resolve issues to minimize aircraft downtime.
• Ensure all operations comply with GACA, IATA, ICAO, FAA, and EASA regulations, including the compliant handling and shipment of Dangerous Goods.
• Maintain accurate and audit-ready shipping documentation, customs records, and bonded stock.
• Perform routine control checks and support regulatory and audit requirements.
• Collaborate closely with Maintenance, Engineering, Procurement, Warehouse departments, and external logistics partners.
• Monitor logistics performance through Key Performance Indicators (KPIs) and contribute to continuous improvement initiatives.
• Support the adoption of digital tools to enhance tracking, reporting, and operational resilience.
• Ensure the reliable and compliant movement of aircraft parts and materials to support maintenance and operational activities, safeguarding aircraft availability for scheduled maintenance, AOG events, fleet induction, and base expansion.

Qualifications and Requirements

• Degree qualified.
• Minimum of 4 years of experience in aviation or aerospace logistics.
• Experience with international shipping and customs operations.
• Hands-on experience with freight forwarding.
• Hands-on experience with bonded logistics.
• Hands-on experience with aircraft parts movement, including AOG events.
• Strong working knowledge of IATA Dangerous Goods Regulations (DGR).
• Strong working knowledge of aviation customs compliance.
• Proficiency in logistics tracking systems.
• Proficiency in Enterprise Resource Planning (ERP) platforms such as AMOS.
• Proficiency in Microsoft Office Suite.
• Demonstrated strong operational judgment.
• Demonstrated incident handling skills.
• Demonstrated problem-solving skills.
• Ability to manage priorities in a shift-based, time-critical environment.

Required Skills

• Logistics Management
• Aviation Logistics
• Aerospace Logistics
• International Shipping
• Customs Operations
• Freight Forwarding
• Bonded Logistics
• Aircraft Parts Movement
• AOG Event Management
• IATA DGR Expertise
• Aviation Customs Compliance
• Logistics Tracking Systems Proficiency
• ERP Platforms (*, AMOS)
• Microsoft Office Suite
• Operational Judgment
• Incident Handling
• Problem-Solving
• Time Management
• Compliance Management
• Transportation Planning
• Shipment Tracking
• Customs Clearance
• Vendor Coordination
• Dangerous Goods Handling

Work Environment and Details

This is a full-time position based in Riyadh, Riyadh Region. The role requires 2-5 years of relevant experience. Riyadh Air is committed to shaping the future of flying and requires individuals who can manage priorities effectively in a time-critical environment.

About the Role

AtkinsRéalis is seeking a Service & Maintenance Expert (AVM) with extensive experience to join its team in Riyadh, Saudi Arabia. This senior technical position is responsible for overseeing Intelligent Transportation Systems (ITS) maintenance activities, ensuring high-quality service delivery that meets passenger and employer expectations. The AVM Asset Specialist will contribute to shaping asset management strategies and maintaining the reliability of critical infrastructure and fleet assets.

This full-time position requires a professional with over 10 years of dedicated experience in infrastructure and fleet asset management, demonstrating a strong understanding of ITS maintenance and operational excellence. The role is instrumental in ensuring the smooth functioning and continuous improvement of asset management operations.

Key Responsibilities

• Oversee and verify all Intelligent Transportation Systems (ITS) maintenance activities to ensure the highest quality and compliance standards are met.
• Measure, evaluate, and implement necessary adjustments to contractor performance to optimize service delivery.
• Supervise the mobilization and readiness of ITS contractors, ensuring they are fully prepared to commence operations.
• Review and approve contractor submissions, including detailed asset and maintenance plans, procedures, and operational instructions.
• Coordinate effectively between operators and ITS contractors to ensure seamless integration and efficient workflow.
• Monitor, audit, and report on Service Level Agreements (SLA) to ensure all contractual obligations are fulfilled.
• Provide expert advice and strategic recommendations on asset management for both infrastructure and fleet assets.
• Supervise the execution of preventive and corrective maintenance for station equipment and fleet assets.
• Liaise with vendors to ensure timely and effective delivery of services and support.
• Assure adherence to SLAs and maintain high standards of asset reliability and performance.

Qualifications and Requirements

• A minimum of 10 years of technical experience specifically in infrastructure and fleet asset management.
• A Bachelor's degree in Engineering, Transport Systems, or a closely related field.
• Proven ability to supervise teams and effectively oversee contractor operations.
• A strong aptitude for resolving operational challenges and ensuring consistent SLA compliance.

Required Skills

• Expertise in ITS maintenance and operations.
• Proficiency in contractor performance evaluation and management.
• Skilled in ensuring high standards of service delivery.
• Comprehensive knowledge of asset management strategies.
• Experience in supervising both preventive and corrective maintenance activities.
• A deep understanding of SLA compliance and monitoring.
• Strong knowledge of ITS systems, general asset management principles, and maintenance procedures.
• Excellent analytical skills for performance measurement and identification of improvement areas.
• Demonstrated leadership capabilities.
• Exceptional communication skills for effective liaison with contractors, operators, and vendors.
• Strong problem-solving abilities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within AtkinsRéalis.

About the Role

CEER is seeking a Specialist, Design Finance and Operations to join its team in Riyadh, Saudi Arabia. This role is integral to the Design Engineering and Delivery function, focusing on ensuring robust financial governance, precise budget tracking, and efficient operational process control. The position requires agility in decision-making and rapid action to support evolving departmental priorities, maintaining accurate financial and operational reporting, fostering cross-functional collaboration, and driving continuous improvement within the Design department.

Key Responsibilities

• Support yearly and monthly financial forecasting and closing processes, as well as the annual budgeting cycle and internal Design reporting.
• Develop and update business planning tools, such as PowerBI dashboards, to facilitate rapid decision-making through live reporting.
• Coordinate financial inputs and reporting outputs with senior stakeholders across the Design department and central finance teams.
• Assist with Design procurement processes, including Purchase Requisitions (PRs), Requests for Proposals (RfPs), Technical Evaluation Reports (TERs), nominations, and contract signatures.
• Ensure compliance with internal CEER approval workflows for all procurement activities.
• Support supplier discovery and development efforts as required.
• Coordinate logistics requirements for the Design department, including import certificates, customs clearance, and exemptions, in collaboration with the logistics team.
• Identify workflow and process gaps within the department and drive initiatives for process improvement.
• Support automation efforts to enhance efficiency within the Design department.

Qualifications and Requirements

• Bachelor's degree in Business Administration.
• 2-5 years of relevant experience.

Required Skills

• Proficiency in Financial Planning and Analysis (FP&A).
• Experience in Finance Operations.
• Advanced skills in Excel/Google Sheets, including complex formulas, pivot tables, and basic automation.
• Strong experience with PowerBI and PowerBI Query.
• Familiarity with ERP/financial systems.
• Experience with procurement tools.
• Excellent stakeholder alignment and communication skills.
• A continuous improvement mindset.
• Ability to make data-driven decisions.
• Demonstrated ability to take full responsibility for processes end-to-end.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Boston Consulting Group (BCG) is a global management consulting firm that partners with leaders to address critical challenges and capitalize on opportunities. Founded in 1963, BCG drives transformation by inspiring change, enabling growth, building competitive advantage, and delivering impact. This requires integrating digital and human capabilities, leveraging deep industry and functional expertise from diverse, global teams.

As a Senior Analyst within BCG Vantage, you will focus on client-facing implementation projects. You will deliver value through your expertise and by utilizing institutionalized knowledge assets such as products, tools, data, workshops, frameworks, and domain-specific data. Your contributions will be essential in developing case studies and proposals, providing analysis and insights to create client impact. This role requires travel to client sites to understand needs and to design and develop solutions.

Key Responsibilities

• Drive key modules within implementation projects, ensuring strategy execution aligns with established goals.
• Apply analytical thinking and problem-solving skills to practical scenarios, utilizing business transformation principles.
• Contribute to the activation of organizational design strategies and target operating models.
• Communicate effectively and credibly with case teams and client team members.
• Ensure high-quality execution of project components with a focus on practical efficiency and effectiveness.
• Streamline and enhance organizational processes and skill development to improve efficiency and strategic alignment.
• Codify know-how and assets emerging from case and proposal work.
• Assist in onboarding and training junior colleagues based on your expertise.

Qualifications and Requirements

• A minimum of 2 years of consulting experience in Operations/Procurement and implementation, or a related field, is strongly preferred.
• In lieu of consulting experience, a minimum of 3 years of industry experience is required, with 4-6 years of industry experience being strongly preferred.
• Proven experience in effectively translating strategy into actionable plans.
• Bachelor's Degree is required; an advanced degree is preferred.
• Fluency in both Arabic and English is essential.

Required Skills

• Implementation expertise and the ability to execute long-tail implementation programs.
• Strong analytical thinking and problem-solving capabilities.
• Proficiency in translating business strategies into practical actions.
• Effective collaboration and teamwork in group dynamics, both in-person and virtually.
• Adaptability to working in agile methodologies.
• Excellent communication skills, both written and verbal, with the ability to engage diverse teams, stakeholders, and clients.
• Flexibility, a curious and creative mindset, openness to new ideas, and the ability to propose innovative solutions.
• Capability to navigate complexity and ambiguity.
• Experience in analyzing data and extracting actionable insights.
• Advanced proficiency in MS Office (Excel, PowerPoint) and other analytical tools is a plus.
• Strong business acumen.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. As a Senior Analyst, you will work closely with clients, BCG Project Leaders, Associates, and Consultants. Between client engagements, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to bear for both internal and external clients. BCG is committed to fostering a diverse and inclusive workplace and is an Equal Opportunity Employer. BCG is an E-Verify Employer.

About the Role

PepsiCo is seeking a dedicated Maintenance Store Supervisor to join our team in Riyadh, Saudi Arabia. This full-time role is essential for the efficient operation of our engineering stores, supporting the company's commitment to growth and sustainability through our pep+ strategy. PepsiCo fosters a diverse and inclusive environment and is proud to be Mowaamah-GOLD certified in Saudi Arabia.

Role Overview

As the Maintenance Store Supervisor, you will be responsible for the overall management and upkeep of the engineering store. This includes adhering strictly to Standard Operating Procedures (SOPs) and ensuring compliance with all relevant policies and standards, such as EHS, GMP, and QFS. The role requires a proactive individual capable of effectively coordinating with various departments and managing inventory to support business operations.

Key Responsibilities

• Oversee the overall maintenance of the Engineering store in accordance with established SOPs.
• Ensure the implementation of all relevant policies and standards, including EHS, GMP, and QFS.
• Monitor stock levels and initiate re-ordering of parts when they reach specified re-order levels, in coordination with maintenance managers.
• Closely monitor stock movement and provide timely reports to maintenance managers.
• Ensure all store transactions are updated daily on the store inventory system.
• Create codes for new items in coordination with maintenance managers and the IT department.
• Oversee the execution and results of monthly and yearly inventory processes, identifying and implementing necessary corrective actions.
• Liaise with POC, MuBuy, suppliers (local and imported), and the Finance team to manage the procurement of materials and services for maintenance requirements.
• Coordinate with the customs clearance team for the clearance of shipments related to the SP and Maintenance functions.
• Track all stored operating supplies and materials, delivering reports to concerned department heads.
• Identify slow-moving and obsolete items, liaising with maintenance managers and the Finance Department to take appropriate action.
• Ensure strict adherence to COSO/SOX requirements.
• Understand and act upon engineering store requirements essential for supporting business operations.
• Manage administrative issues, including timesheets, following procedures, implementing and using maintenance software, conducting safety inspections, and adhering to OHS policies.
• Communicate and follow up with the purchasing department for quotations and delivery of materials to maintain stock within defined limits.
• Implement, sustain, and participate in the continual improvement of the OH&S Management System in the area of responsibility, in accordance with legislation, PepsiCo GEHSMS, and relevant EHS standards, ensuring proper controls for hazards and risks and achievement of OH&S targets.
• Maintain daily contact with the Direct Manager and peers.
• Make decisions on parts ordering based on re-order levels.
• Make decisions on implementing Food and industrial safety standards.

Qualifications and Requirements

• Ability to coordinate interaction between different departments.
• Experience in warehouse/inventory and spare parts management.
• Good knowledge of using SAP.
• General knowledge and ability to use computers, including MS Office applications.
• Good command of the English language.
• Knowledge of Quality and Food Safety (QFS) systems and policies.
• Knowledge of Environment, Health, and Safety (EHS) systems and policies.

Required Skills

• Warehouse/Inventory and Spare Parts Management
• SAP proficiency
• MS Office Applications
• Quality and Food Safety (QFS) Systems and Policies
• Environment, Health and Safety (EHS) Systems and Policies
• Strong Communication and Interpersonal Skills
• Teamwork and Collaboration
• Problem-solving and Analytical Thinking
• Leadership and Motivation
• Flexibility and Adaptability to change
• Ability to evaluate technical capabilities and assign duties
• Capability to lead modifications and small projects

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

TikTok LIVE is a platform that connects creators and communities in real time, offering interactive experiences and monetization opportunities. As a key component of TikTok's regional management and support function, the Regional Headquarters is seeking a Regional Agency Strategy, Governance and Enablement Manager to support TikTok group entities across the MENAT region. This role will drive the development and implementation of regional agency management strategies, training programs, performance analytics, policy enforcement, and operational governance, with local execution managed by respective operating entities.

This position is based in TikTok's KSA Regional Headquarters in Riyadh. The role provides strategic, management, governance, analytics, training, and coordination support to TikTok group entities throughout the MENAT/MENA region. It is important to note that this role does not involve direct sales, direct contracting with creators, agencies, or users on behalf of the RHQ entity, nor does it involve direct operation of local commercial activities. The execution of local market activities, contracting, and revenue-generating operations will remain with the relevant local operating entities.

Key Responsibilities

• Develop, maintain, and support the implementation of regional agency management policies, playbooks, onboarding standards, and governance processes for TikTok LIVE across the MENA/MENAT region.
• Support local operating entities in identifying, assessing, and managing MCNs, agencies, and creator organizations in accordance with approved regional standards, without directly contracting on behalf of the RHQ entity.
• Design and deliver regional training materials and enablement programs for internal teams covering agency management processes, platform policies, compliance requirements, and operational best practices.
• Analyze regional agency performance data and provide actionable recommendations to local operating entities and regional leadership regarding agency quality, category development, and creator ecosystem trends.
• Coordinate effectively with product, policy, legal, compliance, and local operations teams to enhance the regional agency management methodology and ensure consistent application of TikTok LIVE standards.
• Contribute to regional business planning, operational governance, and performance reporting for the LIVE creator agency ecosystem.

Qualifications and Requirements

• Bachelor's degree or above.
• A deep passion for TikTok, mobile entertainment, social media, and popular culture.
• Experience within the live-streaming industry and a strong understanding of the latest live-streaming trends.
• Proven experience in regional strategy, business operations, governance, analytics, partner enablement, or cross-functional program management within a technology, media, entertainment, social media, or creator economy business.
• Fluency in Arabic is required for this role.

Required Skills

• Agency Management
• Strategy Development
• Governance Frameworks
• Performance Analytics
• Partner Enablement
• Cross-functional Program Management
• Live-streaming Industry Expertise
• Mobile Entertainment Knowledge
• Social Media Dynamics
• Understanding of Popular Culture

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

Capgemini Engineering, a global leader in engineering services, is seeking a Vendor Performance and NOC Operations Lead to join our team in Riyadh, Saudi Arabia. This role is essential for managing vendor relationships and operational support functions, ensuring continuous improvement and seamless operations. The position involves managing multiple vendor contracts, driving cost optimization, and upholding compliance standards within a dynamic and innovative environment.

Role Overview

This role is critical for overseeing and enhancing the performance of vendors and supporting Network Operations Center (NOC) functions. You will play a key part in shaping engineering services by effectively managing contractual agreements, optimizing operational expenditures, and ensuring adherence to all agreed-upon terms and conditions. Capgemini Engineering is committed to empowering its teams through cutting-edge projects and fostering a culture of innovation and continuous learning.

Key Responsibilities

• Manage multiple vendor contracts concurrently, ensuring full compliance with all terms and conditions.
• Enforce contract compliance and monitor the delivery of Key Performance Indicators (KPIs) across all engaged vendors.
• Drive vendor performance improvements through structured reviews and the implementation of corrective action plans.
• Optimize operational expenditures (OpEx) to achieve cost reductions while maintaining service quality.
• Lead vendor negotiations to secure favorable contractual terms and resolve any contractual disputes.

Qualifications and Experience

• A minimum of 10 years of progressive experience in contract administration and vendor negotiation.
• Demonstrated success in driving vendor performance and achieving measurable improvements.
• Strong understanding of KPI frameworks, Service Level Agreements (SLAs), and compliance enforcement principles.
• Must be based in the Kingdom of Saudi Arabia (KSA).

Required Skills

• Contract Administration
• Vendor Negotiation
• KPI Frameworks
• Service Level Agreements (SLAs)
• Compliance Enforcement

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role may require flexibility to engage in regional activities as needed.

About the Role

Lifera is seeking a motivated Operations Senior Specialist to join our team in Riyadh, Saudi Arabia. This role is central to developing and executing our biologics and vaccine manufacturing capabilities. The Operations Senior Specialist will serve as a key liaison between process engineering, facility design, and operational readiness, ensuring that complex process requirements are translated into tangible equipment, facility designs, and streamlined operational workflows. This position offers an opportunity to contribute to the establishment of advanced manufacturing facilities and support critical technology transfer initiatives.

The role requires a proactive approach to process definition, front-end engineering activities, and a strong focus on operational readiness. You will be instrumental in ensuring our manufacturing processes are robust, compliant, and prepared for large-scale production.

Key Responsibilities

• Develop and review process flow diagrams (PFDs), process descriptions, and mass/volume balances for biologics manufacturing processes based on information provided by the sending unit.
• Assist in translating process requirements into equipment sizing, specifications, and facility design inputs.
• Contribute to the development of User Requirement Specifications (URS) and technical specifications for process equipment and manufacturing areas.
• Participate in design reviews to ensure alignment between process requirements and facility layout, cleanroom zoning, and utilities.
• Support the evaluation of process technologies, single-use systems, and equipment configurations.
• Lead the preparation of technical Request for Proposal (RFP)/Request for Quotation (RFQ) packages by compiling process and operational requirements.
• Assist in the development of process data sheets, technical inputs, and evaluation criteria.
• Support the coordination of vendor queries, clarifications, and bid documentation.
• Assist in reviewing and organizing vendor submissions and technical proposals for internal evaluation.
• Maintain trackers for RFP timelines, deliverables, and evaluation input.
• Support the implementation of the operational readiness plan for greenfield manufacturing site readiness.
• Support the execution of technology transfer activities, ensuring alignment between transferred processes and facility capabilities.
• Support coordination meetings and maintain action trackers across workstreams.
• Support readiness for process validation and regulatory inspections.

Qualifications and Requirements

• Bachelor's degree in Chemical/Biochemical Engineering or a related scientific discipline.
• Hands-on experience or training in pharmaceutical manufacturing or biotechnology is required.
• 5-6 years of experience in pharmaceutical or biopharmaceutical manufacturing environments.
• Experience in process engineering, MSAT, or manufacturing support roles.
• Experience supporting facility design, equipment specification, or engineering projects.
• Exposure to Good Manufacturing Practice (GMP) environments and drug product manufacturing operations.
• Experience in RFP processes, vendor coordination, or technical documentation preparation.
• Knowledge or exposure to cell and gene therapy (CGT) is considered a plus.
• Experience working in project management roles or within capital project environments, including coordination of multi-disciplinary teams, is highly desirable.

Required Skills

• Strong understanding of biologics and/or vaccine manufacturing processes for drug product (fill-finish) operations, with the ability to translate process requirements into facility and equipment design inputs.
• Familiarity with process engineering concepts, including process flows, equipment sizing, and process optimization.
• Proficiency in current Good Manufacturing Practices (cGMP) for aseptic manufacturing across multiple regulatory bodies (EU, FDA), including a fluent understanding of new EU Annex 1 guidelines and their impact on facility/equipment design.
• Ability to support technology transfer and manufacturing readiness activities.
• Strong organizational and coordination skills with the ability to manage multiple workstreams effectively.
• Good communication and stakeholder coordination skills in cross-functional environments.
• A problem-solving mindset with the ability to support troubleshooting and process improvement initiatives.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves contributing to the establishment of state-of-the-art manufacturing facilities and supporting critical technology transfer initiatives.

About the Role

Majestic International Company, a division of the Majestic International Group, operates under American business principles focused on discipline, excellence, adaptability, and team motivation. Established in 1986, the group has a global presence, initially in defense, and has diversified into sectors supporting national development. The company is committed to developing superior technical capabilities and specialized skill sets to deliver premium, efficient services across all its divisions and territories. By integrating intelligent technology and robust management systems, Majestic International Company aims to cultivate lasting partnerships and consistently surpass client expectations.

We are seeking an experienced and results-driven Cluster Account Manager to join our team in Riyadh. This role involves overseeing service delivery, operational performance, client relationships, and workforce management across multiple sites within the Riyadh Region. The Cluster Account Manager will serve as the primary point of contact for clients, ensuring all contractual obligations, service levels, compliance standards, and operational objectives are met.

Key Responsibilities

• Act as the primary liaison between clients and operational teams across the assigned cluster of sites.
• Build, maintain, and strengthen long-term client relationships through proactive engagement and service delivery.
• Manage client expectations, address escalations promptly, and ensure timely resolution of operational issues.
• Lead business reviews, performance meetings, and operational discussions with key stakeholders.
• Ensure all contractual commitments, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs) are consistently achieved.
• Oversee daily operations across multiple sites within the assigned cluster, ensuring smooth and efficient functioning.
• Drive operational efficiency, service excellence, and champion continuous improvement initiatives across all managed sites.
• Monitor performance metrics and implement corrective actions as necessary to maintain high standards.
• Coordinate emergency response activities and provide operational support outside of standard business hours when required.
• Ensure all site procedures, operational documentation, and contingency plans are kept current and effective.
• Lead the recruitment, onboarding, training, coaching, and development of personnel within the cluster.
• Conduct performance reviews and support employee engagement and retention initiatives.
• Manage staffing plans to ensure adequate personnel coverage across all sites.
• Promote a culture of accountability, professionalism, and customer-focused service among the team.
• Maintain accurate personnel records, certifications, training records, and compliance documentation.
• Ensure strict compliance with company policies, contractual obligations, and relevant regulatory requirements.
• Review operational reports, incident logs, audit findings, and performance data to identify improvement opportunities.
• Track corrective actions and ensure their timely closure to address operational issues effectively.
• Prepare and present comprehensive management reports, business reviews, and performance updates to stakeholders.
• Manage inventory, uniforms, equipment, and other operational assets across the cluster efficiently.

Qualifications and Requirements

• Saudi National (Required).
• Bachelor's degree in Business Administration, Operations Management, Security Management, or a closely related field.
• Minimum of 5 years of progressive experience in account management, operations management, security services, facilities management, or a similar multi-site leadership role.
• Proven track record of successfully managing client relationships and service delivery contracts.
• Strong leadership capabilities with demonstrated experience managing large teams across multiple locations.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Strong analytical and reporting capabilities are essential.
• Possession of a valid Saudi driving license and willingness to travel within Riyadh and other locations as required.

Required Skills

• Client Relationship Management
• Service Delivery Excellence
• Operational Performance Optimization
• Workforce Management and Development
• Adherence to Contractual Obligations and Service Levels
• Ensuring Compliance Standards and Operational Objectives
• Conducting Business Reviews and Performance Meetings
• Facilitating Operational Discussions with Stakeholders
• Achieving Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Overseeing Daily Operations across Multiple Sites
• Driving Operational Efficiency and Continuous Improvement
• Monitoring Performance Metrics and Implementing Corrective Actions
• Coordinating Emergency Response and Providing Operational Support
• Maintaining Site Procedures, Operational Documentation, and Contingency Plans
• Recruitment, Onboarding, Training, Coaching, and Personnel Development
• Conducting Performance Reviews, Supporting Employee Engagement and Retention
• Developing and Managing Staffing Plans
• Fostering a Culture of Accountability, Professionalism, and Customer Focus
• Managing Personnel Records, Certifications, Training Records, and Compliance Documentation
• Ensuring Compliance with Company Policies and Regulatory Requirements
• Reviewing Operational Reports, Incidents, Audits, and Performance Data
• Identifying Improvement Opportunities and Tracking Corrective Actions
• Preparing Management Reports and Business Updates
• Inventory, Uniform, Equipment, and Operational Asset Management
• Leadership and Team Management
• Effective Communication and Stakeholder Management
• Strong Problem-Solving and Analytical Skills
• Proficiency in Reporting Capabilities
• Experience in Large-Scale Multi-Site Operations Management
• Expertise in Contract Management
• Proficiency in KPI and SLA Management
• Comprehensive Compliance Management
• Excellent Organizational, Planning, and Project Management Skills
• Proficiency in Microsoft Office Suite and Reporting Systems

Work Environment and Location

This is a full-time position based in Riyadh, Riyadh Region, Saudi Arabia. Saudi Nationals are strongly encouraged to apply. Candidates must be based in Saudi Arabia and eligible to work in Riyadh.

About the Role

********* is seeking a motivated and detail-oriented Associate, Sales Support to join its Sales Operations team in Riyadh, Saudi Arabia. This position is part of the Revenue Operations department and offers an opportunity to support sales teams and ensure a smooth client onboarding process. The role is suited for an individual who is a self-starter, comfortable with cross-functional collaboration, and eager to contribute to the company's global growth within the fintech industry.

Key Responsibilities

• Provide proactive support and guidance to the sales team to facilitate efficient client onboarding.
• Act as a problem solver, identifying solutions that align with client needs and company policies.
• Respond promptly to inbound requests from the Sales team concerning onboarding processes or client profile reviews.
• Collaborate with Customer Onboarding and Legal teams to ensure new clients meet all company requirements for a streamlined sign-up.
• Maintain accurate documentation for deal structures and client contracts.
• Work with internal teams to ensure the correct construction of all required documents.
• Create and review customer agreements and contracts.
• Support and adapt to the execution of new processes as they are implemented.
• Identify opportunities for process improvements within Deal Management operations.
• Build and maintain positive working relationships with internal stakeholders, particularly in Sales, Customer Onboarding, and Legal.
• Manage multiple internal stakeholders while consistently delivering service.
• Assist with the onboarding and training of new team members.

Qualifications and Requirements

• Exceptional attention to detail.
• Ability to navigate and effectively utilize AI tools.
• Excellent customer service, customer-facing, and problem-solving skills.
• A self-starter capable of working independently with minimal supervision.
• A fast learner motivated by new challenges and eager to expand knowledge.
• Humble and driven by a desire to learn and grow.
• Ability to perform effectively under pressure, manage multiple tasks simultaneously, and meet tight deadlines.
• Superb communication skills, with the ability to interact effectively with multidisciplinary senior stakeholders.
• Mandatory fluency in both English and Arabic.

Required Skills

• Sales Support
• Customer Onboarding
• Legal Processes
• Risk Management
• Financial Processes
• Problem-Solving
• Customer Service
• Customer-Facing Interaction
• Communication
• Salesforce (Experience is a plus)

Company and Work Environment

********* is a technology company that powers payments for global businesses. The company enables billions of transactions daily, supporting digital experiences for consumers worldwide. This role is a full-time position based in Riyadh, Saudi Arabia. Familiarity with the payment processing industry and regulations is considered a plus. ********* fosters an environment that supports high performers through ownership and impactful work, encouraging ambition and growth. The company is committed to creating an inclusive environment. A hybrid working model is in place, requiring three days per week in the office to support collaboration.

About the Role

Maaden is seeking a Specialist, Full Potential Identification III to join our team in Riyadh, Saudi Arabia. This role is central to advancing Maaden's operational excellence and full potential initiatives across designated business units or plants. The Specialist will be responsible for translating identified improvement and stability opportunities into tangible, measurable results, supporting Maaden's objective to become a world-leading technology-enabled miner. This full-time position requires a proactive individual committed to implementing real-time monitoring, process, and performance improvement programs to achieve sustained operational, financial, and sustainability impact.

Key Responsibilities

• Implement full potential identification and value realization initiatives, with a focus on local execution, performance stability, and achieving measurable outcomes.
• Collaborate with site and business unit teams to quantify and address operational bottlenecks, maturity gaps, and key value drivers, utilizing structured problem-solving methodologies and real-time data insights.
• Monitor real-time operational data to identify anomalies and deviations, initiating timely actions with site and functional experts to address root causes.
• Translate operational challenges into actionable process, technology, or automation improvements that enhance throughput, recovery, cost efficiency, energy performance, and overall operational stability.
• Partner with Data, AI, IT, and OT teams to provide critical insights and input for solution design and improvement actions, ensuring a consistent focus on measurement, stability, and performance validation.
• Train and coach site and plant teams on effective real-time performance management, continuous improvement methodologies, and data-driven operational practices.
• Foster ownership, accountability, and capability within operations to ensure the sustainability of achieved results and the replication of successful initiatives across multiple sites.
• Track and report site-level improvements against defined Key Performance Indicator (KPI) deltas and maturity targets to effectively demonstrate value realization.
• Provide feedback and data-driven insights to refine enterprise-wide opportunity pipelines, maturity assessments, and improvement portfolios.

Qualifications and Requirements

• Bachelor's degree in Engineering, Industrial Management, or a related field.
• 3 to 5 years of experience in operational or process improvement roles.
• Demonstrated experience working with real-time performance monitoring and maturity assessment frameworks.
• Proven experience supporting enterprise value identification and execution frameworks.
• Experience in mining, processing, or heavy industrial environments is preferred.

Required Skills

• Expertise in operational excellence, performance stability, and real-time monitoring.
• Strong understanding of industrial and process operations.
• Proficiency in analytical and data-driven decision-making.
• Skilled in change enablement and coaching.
• Excellent collaboration and results orientation.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within Maaden's operational environment to drive improvements and achieve measurable outcomes.

About the Role

Amazon is seeking a Procurement Specialist (SPM) to join the Site Procurement Operations (SPO) team within the Global Procurement Organization (GPO). This full-time position supports Amazon Stores Operations in Riyadh, Saudi Arabia. The role involves partnering with internal business partners, operations teams, and suppliers to deliver strategic procurement projects and value-adding solutions. Key objectives include driving continuous improvement, innovation, sustainability, and mitigating legal and supply risks.

As part of the EMEA Site Procurement Operations (SPO) Team, the Procurement Specialist will contribute to achieving critical SPO Performance Indicators, such as savings, compliance, and sustainability, and will manage invoices on hold. This role operates within a dynamic, fast-paced, and cross-functional environment, supporting the operational efficiency of Amazon's logistics network.

Key Responsibilities

• Manage the end-to-end SPO process and policy, from needs identification to sourcing execution at local, regional, country, and cross-continent levels.
• Anticipate and understand business needs to develop optimal procurement strategies and requirements.
• Lead sourcing activities, including supplier due diligence, negotiations, and risk assessments, utilizing tools such as Coupa (ERP).
• Conduct market research and evaluate supplier manufacturing capabilities to enhance and develop the GPO supplier base for current and future needs.
• Deliver sourcing projects (RFI, RFQ, etc.) with varying spend thresholds, complexity, risks, confidentiality requirements, and time constraints, analyzing solutions and providing recommendations.
• Execute and support GPO projects and initiatives, including tenders, cost optimizations, sustainability efforts, and process improvements.
• Support critical yearly peak readiness activities, such as capturing lessons learned, documenting successes, creating pre-peak readiness presentations, and executing playbook actions.
• Act as the primary point of contact for Procurement within operations on site, fostering effective business partnerships.
• Proactively partner with Site Leadership, other GPO teams (*, Category, Global Supplier Management), and key functions like Finance and Legal.
• Lead and participate in Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) with key internal and external stakeholders, and contribute expertise to key supplier meetings, GEMBAs, and Daily Deep Dives.
• Serve as a Subject Matter Expert (SME) to add value to local procurement categories and processes, identifying and leveraging savings opportunities, performing spend analysis, and supporting strategy definition for the country network.
• Deliver monetary value through diverse cost/revenue management leverages, including operational savings, revenue generation, warrants, and long-term contracts, with the ability to extend SME responsibilities to the EMEA level.
• Act as an ambassador for internal Spending & Transaction and GPO policies, educating business partners on correct behaviors and best practices.
• Provide functional skills training, including to other GPO members.
• Utilize various applications and systems (*, ERP, Quicksight, PowerBI) for reliable reporting and data analysis, including supplier performance metrics.
• Use and enhance available tools to analyze and leverage opportunities and risks related to spend, categories, vendors, legal aspects, and other areas.
• Manage the full contract lifecycle (CLM), driving contract compliance from suppliers.
• Create, negotiate, and execute contractual agreements, including Work Orders and Supply Agreements.
• Manage supplier performance as per relevant governance frameworks.
• Ensure the highest levels of service delivery based on quality, maintenance, costs, sustainability, lead times, and other key elements.
• Lead and support MBR/QBRs, acting as the voice of suppliers, ensuring smooth payment processes, providing necessary support, and implementing corrective and preventive measures when needed.

Qualifications and Requirements

• Bachelor's degree or equivalent.
• Experience in procurement.
• Strong analytical skills.
• Attention to detail.
• Effective communication abilities.
• Experience in supply chain management.
• Experience in commodity management.
• Experience in supplier management in a high volume, global sourcing and operations manufacturing environment with a global supply base of contract manufacturers.
• Knowledge of ERP systems (*, SAP, Oracle, Coupa) in large organizations.

Required Skills

• Procurement
• Sourcing
• Negotiations
• Risk Assessments
• Coupa
• Market Research
• Spend Analysis
• Contract Life Management (CLM)
• ERP systems
• Analytical Skills
• Attention to Detail
• Communication Abilities
• Supply Chain Management
• Commodity Management
• Supplier Management

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

Saham Car Rental is looking for a Maintenance Officer to join their team. The incumbent will oversee all aspects of the company's fleet maintenance, ensuring operational efficiency and vehicle readiness.

Key Tasks and Responsibilities

• Overseeing periodic, preventive, and corrective maintenance of the company's fleet.
• Monitoring vehicle readiness and ensuring maximum fleet utilization.
• Coordinating with authorized agencies, maintenance centers, and spare parts suppliers.
• Following up on work orders and malfunction reports to ensure timely closure and working to reduce repair time.
• Monitoring maintenance costs and working to reduce operational expenses without affecting service quality.
• Following up on periodic vehicle inspections.
• Following up on purchase requests for maintenance work.
• Preparing periodic maintenance reports and performance indicators and submitting them to management.
• Supervising car repairs in workshops and coordinating with relevant parties.
• Investigating recurring malfunctions, analyzing their causes, and proposing appropriate solutions.
• Following up on accidents and repair work and coordinating with relevant parties.
• Ensuring the application of safety and quality procedures in all maintenance work.
• Working to expand the base of spare parts suppliers and workshops.

Qualifications and Experience Required

• At least 3 years of experience in car fleet maintenance and management.
• Previous experience in car rental companies or transportation and logistics companies is preferred.
• Proficiency in using Microsoft Office programs.

Essential Skills

• High planning and organizational skills.
• Ability to effectively manage work teams.
• Ability to prepare and analyze operational reports.
• Strong problem-solving and follow-up skills.

About the Role

Riyadh Air (RX), the new national airline headquartered in the Saudi Capital, is establishing itself as a key player in shaping the future of aviation. With a vision to transform Saudi Arabia into a global aviation and trade hub, Riyadh Air is a digitally native airline set to connect the Kingdom to over 100 destinations. We are seeking an experienced AOG Desk Senior Officer to join our dynamic team and play a crucial role in supporting our Aircraft On Ground (AOG) operations.

Role Overview

In this critical role, you will be instrumental in coordinating time-critical aircraft material support operations within a fast-paced aviation environment. Your primary focus will be to ensure rapid response and recovery activities that minimize operational disruption and maintain fleet reliability. You will manage AOG material movements, monitor operational timelines, and collaborate closely with internal stakeholders, suppliers, logistics providers, and maintenance teams to ensure the efficient delivery of critical aircraft components, adhering strictly to operational and regulatory standards.

Key Responsibilities

• Coordinate urgent aircraft material requirements to support Riyadh Air's AOG operations.
• Ensure rapid response and recovery activities to minimize operational disruption and maintain fleet reliability.
• Manage AOG material movements and monitor operational timelines.
• Coordinate closely with internal stakeholders, suppliers, logistics providers, and maintenance teams for the efficient delivery of critical aircraft components.
• Ensure all material deliveries comply with operational and regulatory standards.
• Monitor AOG material consumption and track recovery timelines and associated costs.
• Maintain accurate operational records and support reporting activities for data-driven decision-making and continuous improvement.
• Collaborate with cross-functional teams including Logistics, Supply Chain, Procurement, Warranty, and Maintenance to ensure seamless coordination of AOG recovery activities.
• Align AOG recovery activities with overall operational priorities.
• Support audit activities and ensure accurate documentation and traceability of material transactions.
• Contribute to maintaining high standards of safety, compliance, and operational reliability across all AOG support activities.

Qualifications and Requirements

• Degree qualified.
• A minimum of 4 years of experience in materials management, logistics, supply chain, or AOG spare parts operations within the aviation industry.
• Hands-on experience working within an airline operational centre or AOG desk environment.
• Strong knowledge of aircraft material movements, shipping coordination, inventory management, and operational reporting processes.
• Experience working with aviation systems.
• Familiarity with operational compliance requirements.
• Experience working with cross-functional operational teams.
• Demonstrated detail-oriented and operationally focused approach.

Required Skills

• Aircraft Material Support Operations
• AOG Operations
• Urgent Aircraft Material Requirements Management
• Rapid Response and Recovery Activities
• Fleet Reliability Maintenance
• AOG Material Movements Coordination
• Operational Timelines Monitoring
• Stakeholder, Supplier, and Logistics Provider Coordination
• Maintenance Team Coordination
• Critical Aircraft Components Delivery
• Operational and Regulatory Standards Compliance
• AOG Material Consumption Monitoring
• Recovery Timelines and Costs Tracking
• Operational Records Maintenance
• Reporting Activities Support
• Data-Driven Decision-Making
• Continuous Improvement
• Cross-functional Team Collaboration (Logistics, Supply Chain, Procurement, Warranty, Maintenance)
• Audit Activities Support
• Accurate Documentation and Traceability of Material Transactions
• Adherence to Safety and Compliance Standards
• Ensuring Operational Reliability
• Materials Management
• Logistics and Supply Chain Management
• AOG Spare Parts Operations
• Airline Operational Centre Environment Experience
• AOG Desk Environment Experience
• Aircraft Material Movements Expertise
• Shipping Coordination
• Inventory Management
• Operational Reporting Processes
• Aviation Systems Proficiency
• Operational Compliance Requirements Knowledge
• Cross-functional Operational Teamwork

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Riyadh Region.

About the Role

Accenture Middle East is seeking a skilled OT Incident Response professional to join its team in Riyadh, Saudi Arabia. This role is essential for maintaining the security and operational integrity of Operational Technology (OT) and Industrial Control Systems (ICS) environments. As a senior technical authority within the OT Security Operations Center (SOC), the position involves advanced threat hunting, OT-aware digital forensics and incident response (DFIR), and the development of detection capabilities. The role also includes mentoring junior analysts and serving as the primary escalation point for complex industrial threat scenarios, focusing on safeguarding critical infrastructure.

Key Responsibilities

• Lead investigations and responses for complex, high-severity, and suspected targeted attacks against OT/ICS environments.
• Conduct proactive, hypothesis-driven threat hunting across OT networks and assets, including the design and execution of hunt campaigns.
• Perform OT-aware DFIR, including forensic acquisition and analysis of ICS hosts, engineering workstations, HMIs, controllers, and network captures, while preserving process safety and evidence integrity.
• Design, build, and tune detection content and correlation rules, managing the detection engineering lifecycle for the OT SOC.
• Operationalize OT threat intelligence, mapping it to detections via MITRE ATT&CK for ICS.
• Define, document, and continuously improve OT incident response playbooks and runbooks.
• Serve as the senior escalation point and mentor for L1/L2 analysts, providing technical coaching and quality review of investigations.
• Lead and support OT tabletop exercises and purple team/adversary emulation activities.
• Advise on OT network architecture, segmentation, and monitoring placement to identify and close detection gaps.
• Produce executive and technical incident reports, briefing stakeholders on root cause, impact, and remediation strategies.
• Support compliance, audit, and regulatory reporting aligned with NCA OTCC-1:2022, ECC, and ISA/IEC 62443, including incident notification expectations.

Qualifications and Experience

• Bachelor's degree in Cybersecurity, Computer/Electrical/Instrumentation Engineering, or a related field. A Master's degree is considered a plus.
• 6 to 10+ years of cybersecurity experience, with a minimum of 4 years specifically in OT/ICS security operations, DFIR, or threat hunting.
• Deep expertise in OT protocols and ICS architectures (DCS, SCADA, PLC, SIS) and a strong understanding of the Purdue model.
• Proven experience leading OT/ICS incident response and forensic investigations.
• Strong command of OT monitoring platforms such as Nozomi, Claroty, Dragos, Tenable OT, and Defender for IoT.
• Proficiency in SIEM detection engineering using platforms like Splunk, QRadar, or Sentinel.
• Advanced working knowledge of MITRE ATT&CK for ICS, NIST SP 800-82, ISA/IEC 62443, and NCA OTCC.

Required Skills and Aptitude

• Expert analytical, forensic, and reverse-engineering/malware analysis aptitude within an OT context.
• Strong leadership, mentoring, and stakeholder management skills.
• Sound judgment in balancing cybersecurity response with process safety and operational availability.
• Excellent written and verbal communication skills in English; Arabic proficiency is strongly preferred for regulator and executive engagement.
• Ability to perform OT incident response and threat hunting.
• Proficiency in digital forensics and incident response methodologies.
• Skilled in detection engineering and OT threat intelligence analysis.
• Familiarity with MITRE ATT&CK for ICS, NCA OTCC-1:2022, ECC, and ISA/IEC 62443 standards.
• Knowledge of OT protocols and ICS architectures, including the Purdue model.
• Experience with OT monitoring platforms (Nozomi, Claroty, Dragos, Tenable OT, Defender for IoT) and SIEM detection engineering (Splunk, QRadar, Sentinel).
• Understanding of NIST SP 800-82.
• Strong general analytical and forensic skills.
• Aptitude for reverse-engineering and malware analysis.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires availability for on-call escalation and incident leadership outside of normal working hours. Preferred certifications include GRID, GCIP, GICSP, GCFA, or GREM (GIAC). Vendor expert-level certifications from Dragos, Claroty, or Nozomi are also highly valued.