Operations Officer Jobs in Saudi Arabia

About the Role

BOUNCE MIDDLE EAST is seeking a dynamic and detail-oriented People & Culture Generalist to join our team in Riyadh, Saudi Arabia. This role is designed to ensure the smooth and efficient operation of our People & Culture (P&C) function, supporting the entire employee lifecycle. The P&C Generalist will contribute to maintaining high energy, fostering growth, and delivering a world-class team experience, acting as a key support for operational excellence within the P&C department. This position is suitable for individuals with 0-1 years of experience eager to contribute to a fast-paced environment. You will play a key role in ensuring precision, speed, and compliance in all P&C activities, from accurate payroll inputs to the meticulous organization of critical P&C processes.

Key Responsibilities

• Live and embody the BOUNCE vision, values, and culture, setting a positive example for the team.
• Contribute to building connectivity and unity within the territory, inspiring colleagues to achieve their best.
• Foster strong venue-to-venue relationships that align with and promote the BOUNCE Mission.
• Monitor and reinforce company culture through disciplined and timely follow-up actions.
• Serve as the primary point of contact for day-to-day employment law guidance and P&C compliance matters.
• Maintain a comprehensive understanding of Saudi Labour Law and ensure all employment practices adhere to its regulations.
• Support managers in disciplinary processes, including investigations, verbal and written warnings, performance improvement plans, and terminations.
• Prepare compliant employment documentation, such as contracts, amendments, disciplinary letters, and termination notices.
• Identify and escalate potential legal and compliance risks before they develop into significant issues.
• Ensure all employee records and employment actions are thoroughly documented and prepared for audits.
• Support internal investigations with utmost confidentiality, fairness, and procedural compliance.
• Maintain accurate and up-to-date employee records across all relevant systems.
• Manage administrative aspects of recruitment, including offers, onboarding, probation periods, contract renewals, exits, and end-of-service benefits (EOSB).
• Prepare employment letters and official documentation within established service level agreements (SLAs).
• Address People & Culture queries with discretion and professionalism.
• Ensure full compliance with all aspects of Saudi labour law.
• Manage employee records and transactions across government platforms including Qiwa, GOSI, Mudad, Muqeem, Absher, and MHRSD.
• Monitor Saudization targets and actively support workforce nationalisation initiatives.
• Coordinate work permits, Iqamas, profession changes, and other government registrations.
• Ensure all government deadlines, renewals, and submissions are completed accurately and on time.
• Maintain compliance with all regulatory requirements related to employment and workforce administration.
• Cultivate strong working relationships with government agencies and external PRO partners.
• Proactively identify compliance risks and implement necessary corrective actions.
• Prepare accurate monthly payroll inputs, ensuring all data is correct and timely.
• Manage attendance, leave, overtime, and conduct payroll validations to ensure accuracy.
• Ensure correct GOSI contributions, allowances, deductions, and EOSB calculations.
• Maintain audit-ready records for payroll and attendance data.
• Provide organized administrative support to the P&C team and leadership, including travel arrangements, visa processing, hotel bookings, and medical insurance coordination.
• Coordinate with the PRO Agency to ensure document validity and maintain an up-to-date and compliant policy library.
• Track and report on key P&C metrics, safeguard sensitive data, and provide ad-hoc analysis.
• Champion continuous process and system improvements and model disciplined time management.
• Maintain the confidentiality of sensitive HR data and contribute to ad-hoc reporting and analysis as required.

Qualifications and Requirements

• Proven experience with P&C systems and payroll coordination.
• Demonstrated knowledge of KSA labour laws.
• Exceptional organization, discipline, and time-management skills.
• High attention to detail and a commitment to accuracy.
• A proactive, can-do attitude with a strong sense of ownership.

Required Skills

• Proficiency in Saudi Labour Law and KSA labour laws.
• Experience with P&C systems and payroll coordination.
• Excellent communication and follow-up abilities.
• Strong attention to detail and a high degree of accuracy.
• Proactive approach and a strong sense of ownership.
• Technology savvy and receptive to utilizing new systems and processes.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a dynamic, fast-paced environment, supporting the People & Culture function of BOUNCE MIDDLE EAST.

About the Role

Ajlan & Bros Holding is seeking a Human Resources Business Partner to join its team in Riyadh, Saudi Arabia. This role is integral to supporting and implementing the talent management strategy, directly aligned with the business plan. The HR Business Partner will serve as a trusted advisor to internal stakeholders and collaborate closely with the People & Culture team to ensure operational excellence and foster positive employee engagement. The position is a full-time opportunity within a growth-oriented environment, requiring a proactive and results-driven approach.

Key Responsibilities

• Develop and implement People & Organization processes, initiatives, and systems to enhance operational excellence and employee engagement.
• Provide expert guidance on HR policies and procedures, with a focus on Talent Management.
• Manage HR Information Systems (HRIS/HRMS) for efficient data management and reporting.
• Support the recruitment process across all seniority levels, ensuring a high-quality candidate experience in Riyadh.
• Serve as the primary point of contact for candidates, partners, and new employees, facilitating their successful integration.
• Oversee the onboarding process for new joiners, including managing training plans and conducting follow-ups.
• Drive the implementation of the People strategy and business plan for the Business Unit (BU) / Studio through talent project management.
• Build and maintain strong working relationships with executives, key internal stakeholders, and hiring managers.
• Collaborate with Line Managers and the People & Culture team to develop a BU/function/Studio talent plan, identifying key talent priorities aligned with business strategy.
• Continuously improve talent management approaches by incorporating external best practices and benchmarks.
• Partner with teams to understand their needs, offering advice and support with a proactive approach to talent and business objectives.
• Contribute to the development and implementation of People & Culture initiatives and systems.
• Prepare HR reporting documents related to Talent Partner role activities.
• Act as a people partner and central point of contact for all employees.

Qualifications and Requirements

• A minimum of 5 years of experience in recruitment, people operations, and talent management.
• A university degree in Business Administration with a specialization in Human Resources from a recognized institution.
• Professional HR certification is preferred.
• Proven experience partnering with senior-level managers and team members throughout the hiring process.
• Fluent in English; proficiency in Arabic is a significant advantage.

Required Skills

• Talent Management
• People Operations
• Recruitment
• HR Information Systems (HRIS/HRMS)
• Onboarding
• MS Office proficiency
• Organizational Skills
• Interpersonal Skills
• Communication Skills
• Problem-solving aptitude
• Decision-making aptitude
• Motivated, independent, and self-starting attitude
• High energy, entrepreneurial mindset, and hands-on approach
• Ability to multitask in a fast-paced, deadline-driven environment
• Consultative and results-oriented approach
• Professional team player
• Attentiveness to details

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Ajlan & Bros Holding. The role operates within a high-growth environment.

About the Role

Gulf Payments Company (GPC) is seeking a highly experienced Network Engineering Senior Specialist for a contractor position in Riyadh, Saudi Arabia. This role is critical for ensuring the secure and efficient operation of GPC's network infrastructure, which supports essential money transactions between GPC, central banks across the Gulf region, and commercial banks. The ideal candidate will possess strong technical expertise and leadership capabilities, serving as a technical mentor and driving project success.

This position requires a proactive approach to network design, implementation, and ongoing management, with a significant focus on cybersecurity and adherence to established processes. You will play a key role in maintaining network integrity and performance, supporting business objectives, and ensuring the timely delivery of network and security solutions.

Key Responsibilities

• Deploy and manage the network infrastructure connecting GPC with all central banks in the Gulf region for money transactions with commercial banks.
• Act as a technical mentor and team lead to develop and enhance cybersecurity technical expertise for securing the network with central banks and all branches.
• Assume a leadership role in assigned network and security projects, ensuring they meet business needs and goals and are delivered on time and as designed.
• Design, install, and troubleshoot network equipment and software across Local Area Networks (LAN) and Wide Area Networks (WAN).
• Configure IPsec VPNs, including various forms such as Site-to-Site VPN and DMVPN.
• Implement and manage advanced TCP/IP, routing, and switching protocols.
• Configure Interior Gateway Routing protocols (IGP) with various designs, including OSPF, EIGRP, and BGP.
• Conduct due diligence of existing client solutions, analyzing physical topology, logical interconnectivity, service dependencies, application flows, and security constraints.
• Create design and support documentation for delivered infrastructure.
• Raise change records and execute activities in strict adherence to client processes and procedures.
• Be responsible for a designated set of network security tools and their security functionality, including web application firewalls, intrusion detection systems, and web proxies.
• Oversee the functionality of network security systems to ensure compliance with security policies, including internet browsing restrictions and software download controls.
• Maintain and monitor security systems to ensure optimal performance and security posture.

Qualifications and Requirements

• A Bachelor's or Master's degree in Information Systems or Computer Science is required.
• Professional certifications in relevant fields are preferred.
• A minimum of 4-7 years of professional experience in network engineering or a related area.
• Proven expertise in network security, routing/switching, DNS, proxy/caching services, SSL/VPN, content filtering, and Network Access Control.
• Extensive experience implementing Cisco Datacenter technologies, specifically Nexus OS 7k and 9k.
• Demonstrated ability to act as a backline escalation contact with a proven track record of quickly troubleshooting network issues.
• Experience with Cisco Wireless solutions.
• Experience in VoIP technologies, including Cisco CUCM and Session Border Controllers (SBC).
• Experience with load balancing technologies and solutions.
• Experience in Cloud Networking, specifically with Azure and AWS.
• Strong knowledge and practical experience within the banking, money transfer environment, and the financial sector.
• Deep experience and knowledge of Fortinet products, including FortiGate, FortiAnalyzer, FortiClient-EMS, and FortiManager.
• Deep experience and knowledge of Palo Alto Networks products, including Firewalls and Panorama.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Technical Skills

• Network Design, Implementation, and Troubleshooting
• Cisco Datacenter Technologies (Nexus OS 7k, 9k)
• Network Security (Firewalls, IDS/IPS, Web Application Firewalls, Proxies)
• Routing and Switching (TCP/IP, OSPF, EIGRP, BGP)
• VPN Technologies (IPsec, Site-to-Site, DMVPN)
• DNS, Proxy/Caching Services, SSL/VPN, Content Filtering, Network Access Control
• Cisco Wireless Solutions
• VoIP Technologies (Cisco CUCM, Session Border Controllers - SBC)
• Load Balancing Technologies
• Cloud Networking (Azure, AWS)
• Fortinet Security Solutions (FortiGate, FortiAnalyzer, FortiClient-EMS, FortiManager)
• Palo Alto Networks Security Solutions (Firewalls, Panorama)
• Banking and Financial Sector Networking

Work Context

This is a contractor position for a Network Engineering Senior Specialist at Gulf Payments Company. The role is based in Riyadh, Saudi Arabia. The position requires 5-10 years of relevant experience.

About the Role

Astek is seeking a skilled PostgreSQL Database Administrator for a client in Riyadh, Saudi Arabia. This role is essential for ensuring the high availability, optimal performance, robust security, and seamless scalability of PostgreSQL databases that support customer-facing services and analytics platforms. The ideal candidate will have a strong understanding of PostgreSQL internals and a proven history of managing complex database environments, both on-premises and in cloud settings.

Key Responsibilities

• Manage, configure, and operate production PostgreSQL instances, including those hosted on-premises and in cloud environments such as AWS RDS/Aurora.
• Design, implement, and maintain comprehensive backup, restore, and disaster-recovery strategies, including performing point-in-time restores and testing disaster recovery runbooks.
• Proactively monitor database health and capacity, troubleshoot, and resolve issues related to performance, storage, and replication.
• Optimize database throughput and latency through query profiling, indexing, vacuuming/autovacuum tuning, and parameter adjustments.
• Plan and execute schema changes, major version upgrades, and database migrations with a focus on minimizing downtime.
• Implement and maintain high-availability and replication solutions, including streaming replication, logical replication, and failover automation.
• Develop automation for routine DBA tasks such as provisioning, monitoring alerts, and patching, leveraging Infrastructure as Code (IaC) and CI/CD tools.
• Collaborate with developers and Site Reliability Engineers (SREs) to review SQL queries, optimize data models, and support application deployments.
• Define and enforce database security measures, including access controls, encryption, and compliance with best practices.
• Create and maintain essential documentation, including runbooks and capacity forecasts, and actively participate in an on-call rotation.

Qualifications and Experience

• A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• A minimum of 5 years of experience as a PostgreSQL Database Administrator or in an equivalent production role.
• Demonstrated strong expertise in PostgreSQL internals, performance tuning, indexing strategies, query planning, and statistics management.
• Hands-on experience with backup and restore procedures, Point-in-Time Recovery (PITR), various replication methods (streaming and logical), and high-availability patterns.
• Proven experience running PostgreSQL in cloud environments and a working knowledge of cloud monitoring tools.
• Familiarity with automation tools and Infrastructure as Code (IaC) principles, including experience with tools like Terraform or CloudFormation.
• Experience with CI/CD pipelines and tools such as GitLab CI or Jenkins.
• Solid Linux system administration skills and a good understanding of storage, networking, and virtualization concepts.
• Proficiency in SQL and demonstrated experience in analyzing slow queries and performance profiles.
• Experience with observability tooling, including Prometheus, Grafana, and CloudWatch, as well as log aggregation techniques.
• Strong troubleshooting abilities, excellent documentation skills, and effective cross-team communication.

Technical Skills

• PostgreSQL
• Database Administration
• High Availability
• Performance Tuning
• Database Security
• Scalability
• Backup and Restore
• Disaster Recovery
• Replication (Streaming, Logical)
• Automation
• Infrastructure as Code (IaC)
• CI/CD
• SQL
• Linux System Administration
• Observability Tooling (Prometheus, Grafana, CloudWatch)
• Troubleshooting
• Documentation
• Cross-team Communication
• AWS RDS/Aurora
• Terraform
• CloudFormation
• GitLab CI
• Jenkins

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. PostgreSQL or cloud certifications are considered a plus.

About the Role

Adesso GCC is seeking a motivated and accountable Database Administrator to join its team. This role is central to managing, optimizing, and securing enterprise-level database systems that support local and global markets. The position offers an opportunity to contribute to modern data ecosystems within a fast-paced environment.

The Database Administrator ensures the reliability, integrity, and availability of database systems. This involves implementing backup and recovery strategies, continuous performance monitoring, and proactive troubleshooting to maintain seamless operations across various platforms. Adesso GCC is committed to employee development and provides a platform for growth and innovation.

Key Responsibilities

• Monitor database health, performance, and availability to ensure optimal operation.
• Implement and manage comprehensive backup and recovery strategies for all database systems.
• Install, configure, and maintain SQL Server environments, ensuring they are up-to-date and secure.
• Manage database security, including user access controls and compliance with relevant regulations.
• Troubleshoot and optimize performance issues related to queries, indexing, and server configurations.
• Perform regular patching and upgrades to database software to maintain security and functionality.
• Configure and maintain high availability solutions such as Always On, replication, and clustering.
• Continuously tune database performance and resource utilization for maximum efficiency.
• Automate routine database operations, including backups, monitoring, and maintenance tasks.
• Provision and manage databases within Oracle Cloud Infrastructure (OCI), ensuring efficient deployment.
• Configure and maintain Data Guard setups within OCI for disaster recovery and high availability.
• Establish and manage backup policies and automated backup processes in OCI.
• Configure and manage auto-scaling and storage solutions within OCI to adapt to changing demands.
• Monitor database environments using OCI Monitoring and Alarms, as well as logging and diagnostic tools.
• Manage database lifecycle operations through the OCI Console, CLI, and APIs.

Qualifications and Requirements

• Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in database administration, with a strong focus on SQL Server.
• Proven experience in performance tuning and optimization of database systems.
• Strong knowledge of backup, recovery, and high availability strategies.
• Experience managing databases in cloud environments, including provisioning, monitoring, and scaling.
• Hands-on experience with SQL Server Management Studio (SSMS) or similar tools.
• Experience with Oracle Cloud Infrastructure (OCI) database services is essential.
• Experience with MongoDB is preferred.
• Microsoft Certified Azure Database Administrator or similar certification is preferred.
• OCI certifications are considered a plus.

Required Skills

• SQL Technologies: SQL Server, T-SQL, SSMS, Always On Availability Groups, replication, and clustering.
• NoSQL Technologies: MongoDB, including Atlas, replica sets, sharding, and backup/restore procedures.
• Cloud Platforms: Oracle Cloud Infrastructure (OCI), specifically its database services, Data Guard, and lifecycle management tools.
• Monitoring Tools: Proficiency with tools such as SQL Profiler, SolarWinds, MMS, Nagios, Zabbix, or similar.
• Backup Tools: Experience with SQL Server Backup, MongoDB Backup, Veeam, or comparable solutions.
• Scripting Languages: PowerShell, Bash, or similar scripting languages for automation.
• Operating Systems: Windows Server and Linux environments.
• Core Competencies: Results Orientation, Driving Change & Innovation, Customer Focus & Relationship Building, Entrepreneurial Mindset & Strategic Thinking, Market Insight, Leadership & People Development.
• Technical Skills: Strong problem-solving and troubleshooting abilities, excellent communication and documentation skills, ability to work independently and collaboratively in teams, high attention to detail and quality, and the capacity to manage multiple priorities in a fast-paced environment.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is open to Saudi nationals only. Adesso GCC operates modern working hubs in Riyadh, offering flexibility for remote work. Employees benefit from agile structures and fast decision-making processes, with opportunities to engage in international, enterprise-scale projects.

About the Role

AtkinsRéalis is seeking a motivated SLA Manager - AFC to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing all Service Level Agreement (SLA) obligations for AFC contractors, ensuring adherence to contractual Key Performance Indicators (KPIs) and maintaining operational efficiency. The SLA Manager will manage corrective and preventive maintenance activities, review SLA performance reports, validate invoices, and streamline workflows using the EAMS (Maximo) system. This position acts as a technical liaison between contracts, operations, and stakeholders, providing feedback for future contract variations and ensuring the smooth execution of day-to-day AFC operations.

As a global engineering services and nuclear organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to helping our clients engineer a better future. This role offers an opportunity to contribute to impactful projects within the Saudi Arabian market.

Key Responsibilities

• Manage AFC contractors' SLA obligations in strict accordance with contractual requirements.
• Oversee all AFC corrective and preventive maintenance activities to ensure timely and effective execution.
• Review monthly SLA reports, verifying performance against defined KPIs.
• Substantiate SLA invoices based on performance against defined KPIs.
• Review SLA plans, RAM (Reliability, Availability, Maintainability) plans, and Standard Operating Procedures (SOPs) for all maintenance activities.
• Develop and implement SOPs, processes, and EAMS (Maximo) workflows to streamline SLA management and address any breaches.
• Provide comprehensive technical support to the contracts team for the enforcement of SLA obligations.
• Offer critical technical feedback for the development and refinement of future contract variations.
• Manage and lead the AFC SLA inspection team, ensuring high standards of performance and compliance.
• Oversee EAMS (Maximo) workflows and processes related to service tickets and work orders.
• Develop and manage interface documents with stakeholders, clearly defining scope and escalation matrices.
• Conduct workshops, meetings, and interfaces with internal and external stakeholders to effectively resolve operational issues.

Qualifications and Requirements

• Bachelor's degree in Engineering, IT, or a related field.
• Proven experience in SLA management, including oversight of maintenance activities and contract enforcement.
• Demonstrated ability to evaluate SLA performance and provide insightful technical feedback.
• Strong stakeholder management and liaison capabilities.
• Experience in managing inspection teams and coordinating cross-functional activities.
• Aptitude for resolving operational issues and streamlining processes effectively.

Required Skills

• Strong knowledge of AFC systems, SLAs, and KPIs.
• Proficiency in EAMS (Maximo) for workflow and process management.
• Expertise in SLA management and maintenance oversight.
• Skilled in contract enforcement and stakeholder management.
• Effective leadership and problem-solving abilities.

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

About the Role

Elia Grid International (EGI) is a global engineering consultancy firm, part of the Elia Group and 50Hertz, focused on addressing complex power system challenges and facilitating the energy transition. EGI provides strategic, technical, and regulatory advice across power transmission and offers specialized solutions to an international clientele in the power sector. The company has offices in Belgium, Germany, the United Arab Emirates, the Kingdom of Saudi Arabia, Malaysia, Canada, and the United States.

To support its Power System Operations and Security team, particularly in areas of deep renewable energy integration and energy/balancing market integration, EGI is seeking experienced professionals. This role involves participation in local and international projects focused on renewable energy source (RES) integration, security of supply, sustainability, and the economic efficiency of power systems.

Key Responsibilities

• Analysis and definition of operational principles for power systems.
• Model definition and validation for power system studies.
• Conducting steady-state analyses, including load flow and short circuit calculations.
• Performing dynamic stability analyses, such as frequency and voltage stability studies.
• Evaluating Grid Code requirements and conducting connection compliance studies.

Qualifications and Requirements

• Master's degree in Engineering, Applied Mathematics, or Physics.
• 2-5 years of experience in Power System Operations and Security, covering balancing and RES system integration, system operation, and the application of state-of-the-art technological solutions.
• Proficiency in translating complex data into key strategic insights and actionable plans.
• Fluent in English.

Required Skills

• Power System Operations and Security
• Balancing and RES system integration
• System operation
• Application of state-of-the-art technological solutions
• Analysis and definition of operational principles
• Model definition and validation
• Steady-state analysis (load flow, short circuit calculations)
• Dynamic stability analysis (frequency, voltage stability)
• Grid Code requirement and connection compliance studies
• Power System Simulation Tools, including PowerFactory and PSSE
• Translating complex data into key strategic insights and valuable actions

Work Environment and Mobility

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 20% worldwide mobility, with a willingness to travel abroad for international assignments based on business development or project needs. Knowledge of Arabic, German, Dutch, and/or French is considered a strong asset.

EGI offers a permanent contract or freelance position. The company operates in a fast-growing, professional, and international environment, providing unique training, personal development, and growth opportunities. EGI values diversity and inclusion, promoting gender equality and recognizing that diverse teams drive creativity, innovation, and high performance.

About the Role

Al-Ittihad Club Company is seeking a Retail Franchise & Licensing Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for maximizing commercial intellectual property (IP) revenue through the management of retail franchise partnerships and the Club's licensing program. The position requires a strategic individual focused on balancing commercial growth with the protection and integrity of the Al-Ittihad brand.

The Retail Franchise & Licensing Manager will act as the primary day-to-day contact for the retail franchise partner, ensuring contractual obligations are met, brand standards are maintained, and performance is tracked against Key Performance Indicators (KPIs). The role also involves managing the entire lifecycle of licensing agreements, from onboarding new partners and approving products to tracking royalties and enforcing compliance with the established Licensing Framework. This function serves a dual commercial and brand governance purpose, aiming to drive sustainable, high-margin revenue while safeguarding the Al-Ittihad brand's reputation.

Key Responsibilities

• Serve as the primary operational interface with the Retail Franchise partner, managing the day-to-day relationship and ensuring full adherence to all contractual obligations.
• Monitor and enforce the Contractual Milestone & Accountability Framework, tracking all progressive milestones against agreed timelines, gate conditions, and performance streams.
• Conduct monthly reviews of franchise sales reports, Gross Merchandise Value (GMV), and commission data, preparing Quarterly Business Review (QBR) packs for internal leadership.
• Enforce brand standards across all franchise-operated stores by approving store concepts, visual merchandising planograms, and product ranges prior to launch.
• Coordinate Al-Ittihad Club Company (ICC) location approval for all new store openings, ensuring compliance with site criteria and brand guidelines.
• Manage the store takeover and expansion process, overseeing the handover of existing stores and the onboarding of new franchise locations as per the plan.
• Monitor the franchise partner's marketing commitments, including campaign plans, digital spend allocation, and seasonal product drop calendars.
• Oversee the Retail Franchise & Kit Partner Senior Specialist in managing technical partner obligations and kit-related contractual deliverables.
• Escalate performance shortfalls through the structured consequence mechanism, initiating cure periods, step-in rights, or termination procedures as required.
• Maintain 24/7 ICC data access rights and ensure reporting dashboards are active, accurate, and reviewed on schedule.
• Manage the end-to-end lifecycle of all licensing agreements, from partner identification and onboarding through to royalty collection, compliance monitoring, and renewal or exit.
• Apply and enforce the approved Licensing Framework, including the tiered royalty structure (Tier 1/2/3), stream classification (Itti vs Co-Brand), and the mandatory 7-point licensing checklist for all new submissions.
• Review all incoming licensing proposals against the Resolution 5/2/26 checklist, assessing exclusivity terms, ICC pre-approval process, exit strategy, reputational exposure, and revenue projections.
• Manage the product approval workflow, ensuring all licensed products receive ICC written sign-off prior to production and that no unauthorized products reach the market.
• Track royalty income, minimum guarantee payments, and overall deal performance across the active licensing portfolio, preparing periodic revenue reports for the Head of Franchise & Licensing.
• Oversee the Licensing Specialist in managing partner communications, agreement documentation, and the centralized licensing agreement register.
• Coordinate with Legal/GRC on all new agreements, ensuring no deal is executed without the required sign-off and all contracts meet brand protection standards.
• Monitor compliance with brand audit rights, morality clauses, and auto-termination triggers across all active licensing agreements.
• Manage the 90-day inventory sellout process and post-exit obligations upon agreement termination.
• Identify and develop new licensing opportunities aligned with the Everyday Ittihadi licensing strategy, prioritizing categories within the approved licensing framework.
• Maintain a live centralized register of all franchise and licensing agreements, including key terms, renewal dates, termination triggers, and compliance status.
• Support the Head of Franchise & Licensing in preparing Board submissions, approval presentations, and commercial performance updates.
• Conduct quarterly contract conflict checks across all active agreements for exclusivity overlaps, territorial conflicts, and IP contradictions.
• Ensure all new licensing deals are presented with the standardized checklist.
• Contribute to the development of standard licensing agreement templates and brand governance policies in coordination with Legal.

Qualifications and Requirements

• Minimum: Bachelor’s degree in Business, Marketing, Sports Management, or a related field.
• Minimum: 5+ years of experience in commercial partnerships, licensing, retail management, or franchise operations.
• Preferred: Master’s degree or MBA.
• Preferred: Experience in the sports industry, FMCG licensing, or retail franchise environments.
• Preferred: Exposure to GCC or MENA commercial markets.
• Minimum: Professional working proficiency in both Arabic and English.
• Preferred: Bilingual with native Arabic and fluent English.
• No specific professional certifications are required, but a Licensing International certification or equivalent is preferred.

Required Skills

• Commercial acumen and contract management
• Brand governance and IP protection
• Franchise operations and partner performance management
• Analytical thinking and data-driven reporting
• Stakeholder management and cross-functional collaboration
• Attention to detail and compliance orientation
• Communication and negotiation skills
• People management and team development

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Al-Ittihad Club Company.

About the Role

Ericsson is seeking a Technical Authority Expert – CS Core to join its Managed Services deliveries, operating within the Ericsson Operations Engine framework. This role is crucial for providing technology leadership, deep domain expertise, operational support, and driving automation within the Core domain to ensure the efficient operation of CS Core platforms and services. The position is based in Riyadh, Saudi Arabia, and is a full-time opportunity for professionals with 5-10 years of relevant experience.

Key Responsibilities

• Provide technical authority and domain expertise for CS Core platforms and services.
• Perform daily operation and maintenance for CS Core network elements including MSC, MGW, HLR, IP-STP, HSS, UDC, DSC/EIR/PG/UPG, Backup Servers, CCDM, CCRC, CCSM, SC, EDA2, NeLS, and related platforms.
• Conduct daily health checks, quarterly audits, and special event audits across all managed CS Core nodes.
• Ensure smooth operation of CS Core services through proactive monitoring, troubleshooting, and performance optimization.
• Provide assurance support, including impact analysis for change and business requirements, and support for complex change execution.
• Support change rollback and fallback decision-making processes.
• Provide incident management support, including complex and critical incident resolution and service restoration.
• Initiate problem management activities and third-level functional escalations.
• Perform root-cause analysis and drive corrective and preventive actions.
• Coordinate with vendors, suppliers, field services, and customer teams during incident resolution.
• Manage, implement, and verify configurations across all CS Core nodes for consistency, reliability, and compliance.
• Support software lifecycle management, including upgrades, patch management, and package implementation.
• Analyze software update impacts and provide implementation recommendations.
• Support standard change execution, feature implementation, and configuration management.
• Maintain on-demand performance of core network components and services.
• Analyze KPI trends, degradation indicators, and performance metrics.
• Drive customer experience improvement initiatives through operational analysis and service optimization.
• Support activities including KPI analysis, service quality improvements, and issue resolution.
• Ensure all 5GC and CS Core nodes comply with customer security requirements, regulatory obligations, and operational standards.
• Perform configuration and security audits to verify compliance with internal policies and external regulatory requirements.
• Define and coordinate preventive maintenance and security maintenance activities.
• Support Analytics & Automation teams by identifying automation opportunities and operational improvement initiatives.
• Assist in defining automation requirements and validating developed automation use cases.
• Support the development and maintenance of automated service delivery methodologies.
• Perform trend analysis to proactively identify potential failures and improve restoration times.
• Perform end-to-end tracing across protocols and interfaces to support fault isolation and troubleshooting.
• Analyze signaling flows, network traces, and service behavior across CS Core environments.
• Support inter-domain troubleshooting activities involving Core, IMS, PS Core, IP, and Cloud domains.

Qualifications and Requirements

• Degree in Engineering, Telecommunications, Computer Science, Electronics, or an equivalent field.
• 5 to 10 years of experience within the telecommunications industry.
• Strong operational experience within CS Core, Mobile Core, or Managed Services environments.
• Experience supporting large-scale telecommunication operator networks is preferred.

Required Skills

• Technical Competencies: Strong expertise in CS Core technologies including MSC, MGW, HLR, IP-STP, HSS, UDC, DSC/EIR, and related network elements. Deep understanding of telecom network architecture across 2G, 3G, 4G, and 5G technologies. Profound knowledge of mobile core networks, telephony switching principles, signaling, call control, digit analysis, and voice services. Experience performing protocol tracing and end-to-end troubleshooting across telecom interfaces and services. Strong understanding of KPI formulas, KPI degradation analysis, and troubleshooting methodologies. Knowledge of software lifecycle management, patching, upgrades, and configuration management. Experience with multivendor telecom environments and operational support models. Good understanding of automation, analytics, Machine Learning, Artificial Intelligence, and Cloud technologies.
• Behavioral Competencies: Strong leadership and cross-functional coordination capabilities. Excellent communication and stakeholder management skills. Strong analytical, troubleshooting, and problem-solving abilities. Proactive and results-oriented mindset. Ability to work effectively under pressure in critical operational environments. Flexible and adaptable to changing operational demands. Strong collaboration and knowledge-sharing mindset.
• Language: Fluent in English.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Ericsson's Managed Services deliveries, contributing to building solutions and advancing telecommunications technology.

About the Role

TÜV SÜD is seeking a Business Development Manager to lead the strategic growth and operational excellence of TÜV SÜD Academy in the Riyadh Region, Saudi Arabia. This role is responsible for developing and executing the country's Academy strategy to ensure sustainable business growth and solidify market positioning. The Business Development Manager will drive business development initiatives, cultivate key client and government stakeholder relationships, and oversee all aspects of academy operations, including sales, training delivery, certification, and resource management.

This position requires strong leadership capabilities to guide, align, and develop sales and operations teams. The ideal candidate will foster a high-performance culture, ensuring accountability and collaboration across functions to achieve business targets and uphold TÜV SÜD's commitment to quality and excellence.

Key Responsibilities

• Develop and implement a country-specific Academy strategy aligned with regional and global objectives.
• Drive business development activities to achieve revenue and growth targets.
• Establish and manage strategic relationships with key clients, industry partners, and government authorities.
• Lead Key Account Management (KAM) activities to secure long-term partnerships and foster repeat business.
• Engage with regulatory bodies to obtain and maintain training center approvals, licenses, and accreditations.
• Manage and support audits from authorities and accreditation bodies, ensuring compliance with standards.
• Oversee sales and operational activities, including lead management, pipeline tracking, and conversion strategies.
• Lead, manage, and develop sales and operations teams, setting performance targets and monitoring progress.
• Drive a high-performance culture within teams, ensuring accountability and collaboration across sales and operational functions.
• Ensure effective delivery of training programs across various formats (classroom, virtual, e-learning), maintaining high customer satisfaction.
• Develop and manage a pool of qualified trainers, overseeing their onboarding, evaluation, and performance monitoring.
• Identify and secure suitable training venues and ensure operational readiness for training delivery.
• Oversee certification processes, including examination, issuance, and adherence to relevant standards.
• Collaborate with internal teams (sales, technical, marketing, operations) for integrated service delivery.
• Monitor key performance metrics (KPIs), analyze market trends, and provide strategic insights.
• Ensure strict adherence to TÜV SÜD's quality standards, policies, and procedures.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Engineering, or a related field; a Master's degree is an advantage.
• A minimum of 8 to 12 years of progressive experience in training, certification, or service-based industries.
• Proven track record in business development, client relationship management, and strategy execution.
• Demonstrated experience in dealing with government authorities, regulatory bodies, and accreditation processes.
• Strong understanding of training operations, various certification schemes, and learning solutions.
• Experience in managing cross-functional teams and external stakeholders, including trainers, partners, and vendors.
• Familiarity with the Saudi Arabian market and its regulatory environment is highly preferred.

Required Skills

• Exceptional leadership and strategic thinking capabilities.
• Excellent communication, negotiation, and stakeholder management abilities.
• Strong commercial acumen with a results-driven mindset.
• Ability to manage multiple priorities effectively in a dynamic environment.
• Demonstrated experience in leading and managing cross-functional teams, particularly sales and operations, to achieve business targets.
• Strong problem-solving and decisive decision-making capabilities.
• High level of organization and attention to detail.
• Proficiency in CRM systems, Learning Management System (LMS) platforms, and Microsoft Office tools.

Work Environment

This is a full-time, onsite role based in Riyadh, Saudi Arabia. The position requires frequent interaction with clients, partners, and government entities. Travel within the country and occasionally across the region may be involved. The Business Development Manager will represent TÜV SÜD Academy as a key market-facing leader in the country, operating in a fast-paced, target-driven environment.

About the Role

CNTXT AI is an artificial intelligence company focused on developing advanced AI systems, products, and infrastructure. The company specializes in multimodal AI, robotics, and intelligent agents, leveraging high-quality real-world data. Data collection, annotation, and AI training pipelines are central to their innovation, supporting the development of embodied AI and Vision-Language-Action (VLA) models.

We are seeking a detail-oriented and technically curious Robotics Data Collector to support the collection of high-quality robotics and egocentric data. This role involves hands-on work with robotic systems, sensors, and real-world environments to capture multimodal datasets, including video, motion, and interaction data. The successful candidate will contribute to the development of intelligent robotic systems and AI agents, working in both lab and controlled real-world settings.

Key Responsibilities

• Execute data collection tasks for robotics and egocentric data using various cameras and sensors.
• Adhere to predefined scenarios and protocols for consistent and accurate recording.
• Assist in the operation of robotic systems during data collection activities.
• Support the setup and calibration of cameras, sensors, and recording systems.
• Ensure the proper functioning of all hardware components during experiments.
• Review collected data for completeness, clarity, and accuracy.
• Identify and flag any data issues, such as missing data or recording errors.
• Follow established quality guidelines to ensure data usability for AI training.
• Prepare environments for data collection sessions, including object manipulation and human-robot interaction recordings.
• Execute tasks according to detailed instructions to simulate real-world use cases.
• Maintain accurate records of data collection sessions and equipment usage.
• Provide feedback to improve data collection processes and protocols.
• Adhere to all lab safety protocols and operational guidelines.
• Handle robotics equipment and sensors with care.
• Ensure compliance with data privacy and security requirements.

Qualifications and Requirements

• 0-1 years of experience in data collection, field operations, or lab environments.
• Experience in technical or hardware-related roles.
• Comfortable working with cameras, sensors, and recording devices.
• Familiarity with basic computer systems and tools.
• Strong attention to detail and the ability to follow instructions precisely.

Required Skills and Familiarity

• Robotics Data Collection
• Egocentric Data Collection
• Operation of Cameras and Sensors (including IMU, depth cameras)
• Robotic Systems Operation
• Data Quality & Validation
• Experiment Setup & Execution
• Documentation & Reporting
• Safety & Compliance
• Attention to Detail
• Following Instructions
• Familiarity with Robotics Systems
• Familiarity with Computer Vision
• Experience with AI Datasets
• Basic understanding of Robotics Concepts
• Experience with Data Recording Tools

Work Environment and Location

This is a part-time position located in Riyadh, Saudi Arabia. The role involves working with robotics equipment and sensors in lab and controlled real-world settings. Candidates should be detail-oriented, quality-focused, hands-on, reliable, and comfortable working in dynamic environments with a curiosity for robotics and AI.

About the Role

SAMI Advanced Electronics (SAMI-AEC) is seeking a highly skilled and experienced Sr. IT Systems Specialist to join our team in Riyadh, Saudi Arabia. This role is crucial for ensuring the continuous availability, integrity, and reliable operation of our critical IT systems. The successful candidate will be responsible for the full lifecycle management of our virtual infrastructure, Microsoft Domain, email services, storage, and backup solutions, adhering strictly to SAMI-AEC's IT policies and procedures. This position offers a full-time opportunity to contribute to the robust IT infrastructure of a leading organization within the Saudi Arabian market. You will play a key role in designing, implementing, and maintaining systems that are vital to the company's operations.

Key Responsibilities

• Ensure the availability, integrity, and reliable operation of IT systems, including virtual infrastructure, Microsoft Domain, email services, storage, and backup solutions through comprehensive full lifecycle management.
• Design, install, test, deploy, maintain, patch, monitor performance, and manage incidents for all IT systems.
• Maintain Data Centers and IT rooms, ensuring the availability, integrity, operability, and normal functionality of critical infrastructure such as power, cooling, UPS, and alarm systems.
• Manage data center maintenance contracts to ensure optimal performance and uptime.
• Maintain SAMI-AEC’s registered domains (*, *****, ******, *******, *******, ensuring their reservation under the company's name and their normal functionality in terms of accessibility, availability, and integrity.
• Prepare, review, and enforce IT systems-related policies and procedures to ensure their effectiveness and comprehensive coverage of all system services.
• Provide users with clear guidelines for the acceptable usage of system services.
• Maintain Microsoft Products, Contracts, Agreements, and Support Services to fulfill business requirements, ensuring the provision of required application licenses while adhering to legal and licensing requirements.

Qualifications and Experience

• Proven experience in maintaining Data Centers and IT rooms, ensuring availability, integrity, operability, and normal functionality of critical infrastructure including Power, Cooling, UPS, and alarm systems.
• Experience in managing data center maintenance contracts.
• Proficiency in maintaining registered domains (*, *****, ******, *******, ******* to ensure their reservation under the company's name and their normal functionality in terms of accessibility, availability, and integrity.
• Experience in preparing, reviewing, and enforcing IT systems-related policies and procedures, including providing users with clear guidelines for acceptable usage of system services.
• Experience in maintaining Microsoft Products, Contracts, Agreements, and Support Services to fulfill business requirements, including the provision of required application licenses while adhering to legal and licensing requirements.
• A minimum of 5-10 years of relevant experience is required.

Technical Skills

• Virtual Infrastructure management
• Microsoft Domain administration
• Email Services management
• Storage solutions
• Backup and recovery systems
• Data Center maintenance
• Domain management
• IT Policies and Procedures development and enforcement
• Microsoft Products and licensing

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Riyadh Air, Saudi Arabia's new national airline headquartered in Riyadh, is establishing itself as a key player in the aviation industry with the goal of transforming the Kingdom into a global aviation and trade hub. As a digitally native airline, Riyadh Air aims to connect the Kingdom to over 100 destinations. We are seeking experienced pilots to join our flight deck team and contribute to the launch of our A321 Neo Fleet. Our crew members are expected to uphold the highest standards of safety and professionalism.

This full-time position is based in Riyadh. The role involves a mix of international and domestic flights departing from our Riyadh hub. A lifestyle rostering option may be available upon meeting defined criteria and subject to availability.

Key Responsibilities

As an A321 Cadre Check Pilot, your responsibilities will typically include:

• Conducting flight checks and assessments for A321 pilots to ensure adherence to safety and operational standards.
• Providing training and evaluation for flight crew members on the A321 aircraft.
• Maintaining proficiency and currency on the A321 aircraft type.
• Contributing to the development and implementation of training programs and operational procedures.
• Ensuring compliance with all regulatory requirements and company policies.

Required Qualifications

• A minimum of 8,000 hours of total flying time on multi-crew, multi-engine aircraft.
• At least 3,000 hours of recent command experience on A320 family aircraft.
• A minimum of 1,000 hours as a TRE / Check Pilot.
• Time spent in the operating seat of turbojet aircraft will be considered.
• Logged a minimum of 150 hours in command within the last 12 months on the A320 family prior to joining Riyadh Air.

Essential Skills and Certifications

• Extensive experience with A320 family aircraft.
• Proficiency as a TRE / Check Pilot.
• Hold a valid ICAO ATPL.
• Possess an unrestricted Class One Medical Certificate.
• Achieved ICAO English Level 5 or higher certification.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

Application Information

Qualified candidates are encouraged to submit their applications for review by our Talent Acquisition team.

About the Role

MACNA, a Saudi-owned company and part of the Al Blagha Group since 1996, specializes in marine mobility solutions with a fleet of over 30 vessels for passenger and cargo transport. As a key partner for high-speed passenger ferries and landing craft in the Kingdom, MACNA is committed to safe, reliable, and customer-focused services. We are seeking an experienced Mooring Master / Deputy Marine Operations Manager to join our team in Umluj, Tabuk, Saudi Arabia. This role is crucial for supporting safe, efficient, and high-performance marine operations within a dynamic offshore project environment. The position involves overseeing the safe execution of vessel berthing and movements, and assisting the Marine Operations Manager with marine logistics, fleet scheduling, port operations, and vessel traffic control.

Key Responsibilities

• Serve as the Mooring Master for all vessel berthing and unberthing operations, providing navigational and mooring guidance to Vessel Masters.
• Continuously assess weather conditions, tides, and currents to determine and ensure safe operating parameters for all marine activities.
• Coordinate tugboat-assisted manoeuvres as necessary for safe and efficient vessel movement.
• Ensure the safe execution of passenger transfers and landing craft operations, adhering to all safety protocols.
• Verify the readiness and integrity of all berthing facilities, including fenders and mooring systems, prior to vessel operations.
• Support daily control of marine logistics and effective fleet coordination.
• Oversee the scheduling, dispatch, routing, and allocation of vessels to meet operational demands.
• Manage a mixed fleet including speed boats, High-Speed Crafts (HSCs), landing crafts, tugboats, barges, and marine ambulances.
• Assume the responsibilities of the Marine Operations Manager in their absence to ensure operational continuity.
• Lead and facilitate operational planning and coordination meetings with relevant stakeholders.
• Provide functional leadership and guidance to the Operations Control Center (OCC) team.
• Ensure effective vessel tracking, communication, and dispatch control from the OCC.
• Maintain clear and consistent communication channels between the OCC, Vessel Masters, and port teams.
• Ensure accurate and timely operational reporting and tracking updates are maintained.
• Supervise marine base activities and manage vessel traffic within the operational area.
• Manage berth allocation and optimize vessel turnaround efficiency at port facilities.
• Oversee passenger embarkation and disembarkation processes, as well as cargo handling operations.
• Ensure strict compliance with all applicable maritime and port regulations.
• Enforce company Health, Safety, and Environment (HSE) standards and all relevant maritime regulations.
• Ensure compliance with international maritime conventions, including SOLAS and MARPOL.
• Review and approve Risk Assessments (RA) and Job Safety Analyses (JSA) for all operations.
• Participate actively in incident investigations and emergency response activities as required.
• Ensure all vessels and crews maintain valid certifications and are operationally ready at all times.

Qualifications and Requirements

• Possess a Certificate of Competency (CoC) as a Master Mariner, or alternatively as a Chief Mate or 2nd Mate with substantial relevant experience.
• Hold valid STCW certifications.
• Possess 5 to 10 years of progressive experience within the marine industry.
• Demonstrate significant experience in vessel operations, marine logistics, port operations, or fleet coordination.
• Have prior experience operating or managing vessels such as crew boats, HSCs, landing crafts, tugboats, or similar craft.
• Experience with multi-vessel scheduling and managing high-frequency vessel movements is essential.
• Experience in offshore, remote-site, marine base, or island logistics environments is highly desirable.

Required Skills

• Strong knowledge of marine operations and port regulations.
• Practical expertise in mooring and berthing operations.
• Proven leadership and team management capabilities.
• Excellent communication and stakeholder coordination skills.
• Strong decision-making and problem-solving abilities.
• A steadfast commitment to safety excellence and operational discipline.

Work Environment

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Potential travel between Umluj and Tabuk cities may be required.

About the Role

Jayasom Wellness Resort Amaala, an exclusive retreat scheduled to open in 2025 within the Triple Bay, AMAALA development by Red Sea Global (RSG), is seeking a dedicated Retail Supervisor. This full-time position offers the opportunity to join a forward-thinking team focused on deep healing, conscious living, and meaningful connection through holistic health and integrative medicine. The Retail Supervisor will be instrumental in creating a welcoming and well-stocked retail environment, ensuring a seamless guest experience, and embodying the resort's culture of wellness and sustainability.

Key Responsibilities

• Welcome and greet guests to the retail areas, ensuring the space is inviting and adequately stocked.
• Provide administrative support to retail operations to ensure a smooth guest experience.
• Assist in sourcing new retail suppliers and items that align with the resort's concepts of sustainability and Health and Wellness.
• Deliver effective service to all guests, ensuring all charges are accurate.
• Manage stock takes and inventory reporting processes.
• Handle the wrapping and shipping of purchased items.
• Maintain a clean and organized work environment, upholding hygiene and safety standards.
• Act as an ambassador for the company's wellness and sustainability culture, leading by example.
• Ensure retail areas are consistently clean, neat, and stocked to welcome guests.
• Assist guests in selecting suitable products for their needs and create a positive shopping experience.
• Develop professional relationships with guests and suppliers to foster trust and loyalty.
• Provide caring and professional assistance to all visitors to the retail areas.
• Drive sales through effective utilization of the retail space and meet sales goals.
• Manage accurate pricing and stock control of all retail items and handle promotional materials.
• Learn and apply new procedures and services as introduced.
• Monitor guest feedback, address requests and complaints promptly, and take appropriate action.
• Ensure billing procedures are strictly followed and all charges are accurate.
• Maintain impartiality and ensure offerings meet and exceed guest expectations.
• Protect and promote guest confidentiality, privacy, and dignity.
• Maintain a comprehensive understanding of all resort wellness services and products.
• Stay informed about resort services and provide suggestions for improvement.
• Apply sustainable options for gift wrapping and packaging.
• Stay updated with local and international trends to ensure services remain innovative and relevant.
• Continuously challenge resort services and programs, making recommendations for enhancement.
• Ensure compliance with all health and safety legislation.
• Support operations and assist other team members as needed.
• Maintain effective communication with all resort departments to ensure outstanding service.
• Develop and maintain effective relationships with colleagues, clients, and the corporate office.
• Promote a friendly, dynamic, and collaborative work environment.
• Possess a complete understanding of your role, responsibilities, and company expectations.
• Adhere to all company policies and procedures, employee guidelines, and service standards.
• Educate resort employees on available retail products.
• Deliver and participate in required meetings, and facilitate seminars and training.
• Proactively participate in people relations and community relations activities.
• Work towards exceeding the company's business targets.
• Approach every project with a positive and resourceful attitude.
• Carry out any other reasonable duties and responsibilities as assigned.

Qualifications and Requirements

• A Bachelor's Degree or a High School Degree is required.
• Previous experience in a similar retail supervisory role is essential.
• A demonstrated track record in sales and negotiation is required.
• Knowledge of spa and beauty products is necessary.
• Familiarity with lifestyle items is expected.
• Understanding of local luxury brands is beneficial.
• Knowledge of local sustainable brands is advantageous.
• Familiarity with food items is required.
• Understanding of healthy eating principles is necessary.
• Fluency in English is required.
• Fluency in Arabic is an advantage.
• Proficiency in an additional language is a plus.

Required Skills

• Exceptional guest service skills.
• Strong communication abilities, both verbal and written.
• Proven teamwork and collaboration capabilities.
• Demonstrated creativity and resourcefulness in problem-solving.
• Commitment to self-development and continuous learning.
• Empowerment and the ability to take initiative.
• Dependability and a strong sense of ownership.
• Excellent IT skills.
• Proficient numerical skills for inventory and sales tracking.
• Strong organizational skills.
• Commercial awareness and understanding of retail dynamics.
• Enthusiasm for the wellness industry.
• Resourcefulness in managing tasks and challenges.
• Confidence in interacting with guests and colleagues.
• Flexibility and adaptability to changing needs.
• An ethical and trustworthy approach to all dealings.
• A friendly, approachable, and compassionate demeanor.

Work Environment and Experience

This is a full-time position located in Tabuk, Saudi Arabia, within the Tabuk region. The role requires 2-5 years of experience in a similar retail supervisory capacity. Jayasom Wellness Resort Amaala is committed to purpose-driven hospitality and offers an environment focused on wellness and sustainability.

About the Role

Red Sea Global Hospitality is seeking a Food and Beverage Supervisor to join its team. This role is integral to supporting the overall Food & Beverage operations of the property, focusing on maximizing customer satisfaction, optimizing employee performance, and achieving business results. The position reports to the Restaurant Manager and is based in Tabuk, Saudi Arabia.

Key Responsibilities

• Ensure guest satisfaction by fostering a positive team environment focused on employee satisfaction and prompt, courteous service.
• Deliver all orders promptly and courteously, maintaining a positive image and ensuring cleanliness in guest areas.
• Supervise the prompt and courteous delivery of all food and beverage orders in Restaurants and Room Service to ensure complete guest satisfaction.
• Assist with serving, seating, and effective communication with the kitchen to ensure guest satisfaction.
• Motivate and train employees continuously.
• Open and close shifts in accordance with the Manager’s Checklist.
• Train, maintain, and implement all Red Sea Global Hospitality Service Standards.
• Perform revenue and check control procedures correctly during the shift.
• Ensure a safe and clean work environment for all employees and guests.
• Utilize necessary tools for managing shifts, including schedules, floor plans, reservations, and checks.
• Address potential issues such as staff call-outs or last-minute bookings.
• Remain on the floor during the shift to ensure adequate coverage.
• Ensure that high-quality products are being served.
• Maintain proper grooming and uniform standards.
• Plan and oversee an effective repair and maintenance program through work orders and inspections.
• Exercise station rotation to ensure fair distribution of stations.
• Supervise daily employee relations, including scheduling and time adjustments.
• Assist with employee performance as needed to guarantee guest satisfaction.
• Aid in establishing a successful training program for new and existing team members.
• Promote problem-solving among team members through effective training and empowerment.
• Establish effective communication with team members to build trust and respect.
• Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Red Sea Global Hospitality’s Guarantee of Fair Treatment Policy.
• Identify and suggest incentive programs, new concepts, and operational strategies.
• Perform any additional duties required for operational smoothness.

Qualifications and Requirements

• A minimum of 5 to 10 years of experience in a relevant role within the hospitality industry.

Required Skills

• Guest Satisfaction
• Team Environment
• Employee Performance Management
• Service Excellence
• Problem Solving
• Training and Development
• Effective Communication
• Revenue and Check Control Procedures
• Workplace Safety and Cleanliness
• Grooming and Uniform Standards
• Repair and Maintenance Program Oversight
• Employee Relations Management
• Incentive Program Development
• Operational Strategy Implementation

Work Environment and Location

This is a full-time role based in Tabuk, Saudi Arabia. Red Sea Global Hospitality is committed to providing opportunities for personal and professional development and fosters a supportive and inclusive work environment.

About the Role

Raffles Hotels & Resorts is seeking a dedicated Housekeeping Supervisor to join the pre-opening team at Raffles The Red Sea. This new luxury resort is part of Saudi Arabia's Red Sea Project, located in Umluj, Tabuk. The role is essential in establishing the resort's renowned elegance and luxury, integrating gracious service with the natural beauty and sustainability principles of Red Sea Global. The resort will feature 361 rooms, 11 dining concepts, and a spa.

As a Housekeeping Supervisor, you will be responsible for ensuring impeccable cleanliness, presentation, and guest experience across all resort areas. You will lead and motivate housekeeping and public area staff, maintaining high standards of service excellence and operational efficiency during the pre-opening phase and ongoing operations.

Key Responsibilities

• Supervise daily housekeeping operations for guest rooms, suites, public areas, and back-of-house spaces.
• Conduct thorough inspections to ensure adherence to Raffles' cleanliness, presentation, and brand standards.
• Ensure timely preparation and release of rooms, prioritizing arrivals and VIP requirements.
• Monitor the proper handling, storage, and efficient use of cleaning supplies, linens, and equipment.
• Ensure guest rooms reflect meticulous attention to detail in amenity placement, linen quality, and overall ambiance.
• Address guest requests and housekeeping concerns promptly, professionally, and discreetly.
• Coordinate special setups, turn-down services, and in-room arrangements for VIP guests and special occasions.
• Support service recovery by ensuring swift corrective actions and follow-up on issues.
• Lead, coach, and motivate housekeeping and public area staff to uphold the service culture and work ethics.
• Conduct daily briefings to communicate priorities, VIP movements, and quality expectations.
• Provide on-the-job training and continuous feedback to maintain high performance standards.
• Assist with performance evaluations, scheduling, and attendance monitoring for the housekeeping team.
• Liaise with Front Office, Guest Relations, Engineering, and Laundry departments for seamless operations.
• Communicate room status updates accurately through the property management system.
• Report maintenance issues, damages, or safety concerns to relevant departments.
• Enforce Raffles' grooming, hygiene, and workplace safety standards.
• Ensure compliance with hotel policies, environmental initiatives, and sustainability practices.
• Maintain confidentiality regarding guest information.
• Ensure adherence to all health, safety, and security procedures.

Qualifications and Requirements

• A minimum of 2 to 4 years of experience in Housekeeping within a luxury or five-star hotel environment.
• Previous supervisory experience in housekeeping is preferred.
• A Diploma or certificate in Hospitality Management or Housekeeping Operations is considered an advantage.
• Experience in pre-opening hotel operations is a mandatory requirement.
• Demonstrated understanding of ultra-luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre-opening stages is beneficial.

Required Skills

• Strong leadership and organizational skills.
• Exceptional attention to detail and a strong quality orientation.
• Ability to effectively train, motivate, and manage a diverse team.
• Effective communication and coordination skills.
• Proficient time management and problem-solving abilities.
• Familiarity with housekeeping systems and property management systems is an advantage.
• A proactive and anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires flexibility to work shifts, including weekends and holidays. A calm, methodical, and composed demeanor is expected, particularly under pressure. A guest-focused mindset with pride in delivering excellence is essential. The ideal candidate will be trustworthy, discreet, and dependable.

About the Club Lounge Supervisor Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Club Lounge Supervisor to join our team in Tabuk, Saudi Arabia. This full-time, non-management position focuses on ensuring the seamless operation of the club lounge and upholding the highest standards of guest service. The role is integral to delivering the "Gold Standards" of The Ritz-Carlton, creating memorable experiences for guests, and maintaining the brand's reputation in luxury hospitality. This position is part of Marriott International's portfolio of brands.

Key Responsibilities

• Ensure staff collaboration to provide optimal service and meet guest needs.
• Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
• Complete opening and closing duties, including setup, cleaning, and securing premises.
• Inspect storage areas for organization, adherence to FIFO, and cleanliness.
• Complete scheduled inventories and manage stock levels, requisitioning supplies as needed.
• Monitor dining areas for seating availability, service quality, and guest safety.
• Complete work orders for necessary maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company safety and security policies and procedures, reporting accidents and unsafe conditions.
• Complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues.
• Support team goals and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Identify and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience is required.
• At least 1 year of supervisory experience is required.

Required Skills

• Teamwork and collaboration
• Exceptional guest service
• Supervision and team leadership
• Inventory management
• Maintenance repair coordination
• Hiring and onboarding processes
• Employee training and development
• Scheduling and workforce management
• Employee evaluation and performance management
• Employee counseling and discipline
• Employee motivation and engagement
• Coaching and mentoring
• Adherence to safety and security policies
• Effective communication
• Problem-solving abilities
• Driving organizational efficiency
• Productivity improvement initiatives
• Maintaining quality standards
• Implementing cost-saving measures

Work Environment and Physical Demands

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. Physical demands include the ability to stand, sit, or walk for extended periods, and move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Fine motor skills and hand-eye coordination are necessary. The role may require movement through narrow, confined, or elevated spaces, as well as up and down stairs and service ramps. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, is also part of the physical requirements. The ability to read and visually verify information in various formats, including small print, and visually inspect tools and equipment for defects is essential. Performing other reasonable job duties as requested by Supervisors is expected.