Reservation Agent Jobs in Saudi Arabia

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position is suitable for individuals with less than one year of related work experience looking to start a career in the hospitality industry. The Controller-Rooms will be instrumental in ensuring seamless guest experiences from check-in to check-out, contributing to the hotel's reputation for exceptional service.

The mission of W Hotels is to "ignite curiosity, expand worlds," fostering a vibrant environment for guests. W Hotels aims to reinvent luxury through innovation, attracting original thinkers and forward-thinking individuals. Joining W Hotels means becoming part of Marriott International, a global brand offering opportunities for professional growth and development.

Key Responsibilities

• Assign rooms based on guest requests and preferences when possible.
• Pre-register designated guests and prepare key packets for their arrival.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
• Confirm reservations and cancellations to ensure accuracy.
• Review out-of-order rooms daily to manage inventory.
• Ensure room rates match market codes and document any exceptions.
• Verify and adjust guest billing for accuracy.
• File guest paperwork and documentation securely.
• Process all guest check-ins and check-outs efficiently.
• Activate room keys for guests.
• Secure valid payment from guests.
• Identify any over-commitments to prevent service issues.
• Perform duplicate reservation checks and block rooms accordingly.
• Run daily reports to monitor operational status.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work effectively with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1-year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Guest Request Management
• Reservation Confirmation
• Billing Verification
• Payment Processing
• Report Generation
• Guest Service Excellence
• Maintaining Professional Appearance
• Confidentiality and Data Protection
• Company Asset Protection
• Interdepartmental Coordination
• Teamwork and Collaboration
• Proficiency in Computer Systems Operation
• Experience with Point of Sale (POS) Systems
• Basic Physical Mobility (standing, sitting, walking, lifting)

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Equal Opportunity Employer

Marriott International is committed to being an equal opportunity employer. The company fosters an environment where diverse backgrounds are valued and celebrated, and is dedicated to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

• Provide office leadership and comprehensive administrative support to the team.
• Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
• Manage day-to-day office operations to ensure a well-organized and professional environment.
• Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
• In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
• Manage the monthly payroll process in collaboration with HR and Finance departments.
• Supervise and support administrative staff and office reception as needed.
• Act as the primary point of contact for office vendors, service providers, and building management.
• Maintain and manage office budgets, expenses, and petty cash.
• Assist with the onboarding of new employees, including workstation setup and orientation.
• Organize company events, meetings, and team-building activities.
• Ensure compliance with health and safety regulations and company policies.
• Manage calendars, prepare reports, and support senior management with administrative tasks.
• Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

• Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
• Fluency in both Arabic and English is essential.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
• Ability to handle sensitive information with the utmost confidentiality and professionalism.
• A problem-solving mindset with a keen attention to detail.
• Willingness and ability to work a flexible schedule when necessary.
• Demonstrated knowledge and understanding of compliance topics.
• A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

• Office Leadership
• Administrative Support
• Handling Business-Sensitive and Confidential Information
• Office Operations Management
• Scheduling
• Office Supplies Management
• Mail Handling
• Record-Keeping
• Employment Contract Management
• Visa/Work Permit Management
• Payroll Process Management
• Supervising Administrative Staff
• Vendor Management
• Office Budget Management
• Expense Management
• Petty Cash Management
• Onboarding New Employees
• Event Organization
• Meeting Organization
• Team-Building Activity Organization
• Health and Safety Compliance
• Company Policy Compliance
• Calendar Management
• Report Preparation
• Office Efficiency Monitoring
• Process Improvement
• Organizational Skills
• Multitasking Abilities
• Written Communication Skills
• Verbal Communication Skills
• Microsoft Office Suite Proficiency
• Other Office Management Tools Proficiency
• Confidentiality
• Professionalism
• Problem-Solving Skills
• Attention to Detail
• Flexible Schedule Availability
• Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

About the Role

IMbright, a center in Riyadh specializing in cognitive training and performance development for children and young adults, is seeking a Receptionist. The company is dedicated to transforming learning experiences through internationally accredited programs tailored to local needs, focusing on enhancing critical thinking, memory, focus, and processing skills. This full-time, on-site role is integral to the smooth daily operations of the center, ensuring an efficient and welcoming environment for clients and staff.

The Receptionist will serve as the primary point of contact for clients and will manage administrative tasks, coordinate schedules, and maintain organizational efficiency. This position is based at IMbright's Riyadh location: 6830 Uthman Ibn Affan Branch Rd, Alizdihar District, Riyadh, SA 12485.

Key Responsibilities

• Welcome and assist clients with a professional and friendly demeanor.
• Schedule and coordinate appointments for training sessions and consultations.
• Follow up on training sessions and monitor student attendance.
• Monitor the attendance of trainers and students to ensure operational continuity.
• Respond promptly and professionally to client inquiries via phone and in person.
• Oversee the daily operations of the center to ensure smooth functioning and efficiency.
• Provide comprehensive general administration support to the team.

Qualifications and Requirements

• Must be of Saudi Nationality.
• Possess a Bachelor’s degree or diploma in Management or a related field.
• Fluent in both spoken and written Arabic and English.
• Proficient in using office software, including MS Office Suite (Excel, Word, Outlook).
• Previous experience in an office environment is required.

Required Skills

• Strong communication skills and a commitment to adhering to working hours.
• Excellent organizational, time management, and multitasking abilities.
• Demonstrated leadership, problem-solving, and decision-making skills, particularly relevant to staff coordination and operational challenges.
• Keen attention to detail and the ability to handle confidential information with utmost professionalism.

Work Schedule and Compensation

This is a full-time, on-site position based in Riyadh, Saudi Arabia.

Working Hours:

• Sunday to Thursday: 1:00 PM – 9:00 PM
• Saturday: 9:00 AM – 5:00 PM

Salary:

• A monthly salary of SAR 5,500 is offered, which is inclusive of insurance, fees, transportation, and housing.
• Additional financial incentives and performance-based bonuses may be available.

Please note that both the working hours and the salary for this position are fixed and non-negotiable. Candidates who find these terms unsuitable are kindly requested not to apply.

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

📢 Job Announcement | Cashier ☕

We are looking for a Saudi cashier to join our team.

Requirements:

* Saudi nationality
* Good customer service skills
* Commitment and discipline at work
* Previous experience is preferred

📍 Work Location: Saihat
📩 To apply, please send your CV to:
j@**************

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Raffles Hotels & Resorts is seeking an Admin Concierge to join the pre-opening team for Raffles The Red Sea, an ultra-luxury resort within Saudi Arabia's Red Sea Project. This role is integral to ensuring a seamless and refined guest experience, embodying Raffles' commitment to graciousness and personalized service. The Admin Concierge will serve as a central communication point for the lobby, contributing to an environment of elegance and luxury that emphasizes natural beauty and sustainability.

This full-time position is based in Umluj, Tabuk, Saudi Arabia. The ideal candidate will demonstrate a proactive and anticipatory approach, with a strong sense of ownership and accountability, understanding the expectations of ultra-luxury guests and aligning with the brand's high standards.

Key Responsibilities

• Act as the central communication hub for the lobby, coordinating effectively with Doormen, Porters, Reception, and Raffles Butlers to ensure smooth guest journeys.
• Build and maintain detailed guest profiles within the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to facilitate personalized interactions.
• Manage pre-arrival email correspondence, following up on communications with guests and travel agents to confirm arrival details and special arrangements.
• Oversee lobby administrative logistics, including sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory.
• Conduct regular inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for timely restocking.
• Assist in logging and reporting guest complaints, tracking feedback, and ensuring corrective actions are implemented to uphold brand standards and guest satisfaction.

Qualifications and Requirements

• A minimum of 2 years of experience in a luxury hotel front office or guest relations role.
• Proven experience in project coordination, scheduling, and document control, particularly during pre-opening stages.
• Experience in a pre-opening hotel environment is mandatory.
• A deep understanding of ultra-luxury guest expectations and alignment with luxury brand standards.

Required Skills

• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.
• Experience with hotel Property Management Systems (PMS).
• Exceptional communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Demonstrated guest relations and customer service expertise.
• Effective problem-solving capabilities.
• High level of emotional intelligence and cultural awareness.
• Skills in project coordination, scheduling, and document control.

Work Environment and Professional Conduct

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Candidates are expected to maintain impeccable grooming and professional presentation at all times, adhering to standard etiquette. Confidentiality is paramount, and sensitive guest information must be handled with the utmost discretion and integrity. The role requires a poised, creative, and inquisitive individual with a high level of emotional intelligence and cultural awareness.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Club Lounge Agent for its location in Tabuk, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to begin a career in luxury hospitality. As a Club Lounge Agent, you will be instrumental in delivering the renowned "Gold Standards" of The Ritz-Carlton, ensuring exceptional guest experiences with grace and thoughtfulness.

The Ritz-Carlton's success is driven by its culture and commitment to empowering its associates. You will join a global team that values creativity, compassion, and a dedication to providing rare and special luxury service. This role offers an environment where you can perform your best work, begin your purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and securing the premises.
• Check with the captain or supervisor before leaving at the end of the shift to ensure all tasks are completed.
• Set up, stock, and maintain work areas to ensure readiness for guest service.
• Stock ice, glassware, and paper supplies to meet operational needs.
• Remove soiled wares from bar tops and tables promptly and efficiently.
• Maintain the cleanliness and condition of work areas, the bar, bar units, tables, and other tools, adhering to all set-up guidelines.
• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management immediately.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, demonstrating attentiveness and proactivity.
• Assist individuals with disabilities, ensuring their comfort and accessibility.
• Thank guests with genuine appreciation, leaving a lasting positive impression.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Ensure adherence to quality expectations and standards in all guest interactions and tasks.
• Read and visually verify information in a variety of formats, including small print.

Physical Demands

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Effective communication skills.

Work Environment and Schedule

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The role is not remote.

The Ritz-Carlton is an equal opportunity employer, committed to fostering an environment where the unique backgrounds of all associates are valued and celebrated. Discrimination is not practiced on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Bellman to join its team in Tabuk, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to enter the luxury hospitality sector. As a Bellman, you will contribute to creating guest experiences by providing a welcoming presence and efficient assistance, upholding The Ritz-Carlton's service standards.

The Ritz-Carlton is committed to delivering excellence in guest care and comfort, establishing a benchmark for luxury service globally. The company's success is attributed to its culture and the empowerment of its employees to be creative, thoughtful, and compassionate. Joining this team means becoming part of a global team within Marriott International, where individuals can perform their best work and develop professionally.

Key Responsibilities

• Greet and escort guests to their rooms, ensuring a smooth and welcoming transition.
• Open doors and assist all guests and visitors entering and leaving the property.
• Inform guests about property amenities, services, and hours of operation, as well as local areas of interest and activities.
• Identify and explain in-room features to guests, such as the use of room keys, mini-bar, ice and vending areas, in-room safes, and valet laundry services.
• Transport guest luggage to and from guest rooms and/or designated bell areas.
• Assist with the secure storage and timely retrieval of guest luggage.
• Assist guests and visitors in and out of vehicles, including loading and unloading luggage.
• Provide guests with clear and accurate directions.
• Arrange transportation for guests and visitors, such as taxicabs, shuttle buses, or limousine/sedan services, and record advance transportation requests.
• Communicate parking procedures to guests and visitors.
• Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
• Maintain awareness of any undesirable individuals on property premises to ensure guest safety and security.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests with genuine appreciation, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their comfort and accessibility.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and other departments.
• Comply with all quality assurance expectations and standards.
• Read and visually verify information in a variety of formats, including small print.
• Move at a speed required to respond to work situations, which may include running, walking, or jogging.
• Stand, sit, or walk for extended periods or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
• Navigate sloping, uneven, or slippery surfaces, as well as move up and down stairs and/or service ramps.
• Perform reaching tasks overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional guest services and interpersonal skills.
• Proficiency in luggage handling and transportation.
• Strong customer service orientation.
• Effective communication abilities.
• Problem-solving capabilities.
• Ability to work collaboratively as part of a team.

Work Location and Type

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. Remote work is not applicable for this role.

About the Role

Grand Hyatt The Red Sea is seeking a dedicated Door Host to join their Concierge department within the Rooms Division. This role is essential for ensuring a welcoming and positive experience for all guests, contributing to the efficient operation of guest services from arrival to departure.

Key Responsibilities

• Provide an excellent and consistent level of service to all customers.
• Contribute to the smooth and efficient running of the Concierge department.

Qualifications and Requirements

• Minimum of 2 years of work experience in hotel operations.
• Must be a Saudi National.

Required Skills

• Excellent customer service skills.
• Strong communication abilities.
• Proficient interpersonal skills.

Additional Information

This is a full-time position based in Saudi Arabia. Candidates ideally possess a relevant degree or diploma in Hospitality or Tourism management. The role requires individuals with a minimum of 2 years of experience in hotel operations and strong customer service, communication, and interpersonal skills.

About the Role

Raffles Hotels & Resorts is seeking an Admin Concierge to join the pre-opening team for Raffles The Red Sea, an ultra-luxury resort within Saudi Arabia's Red Sea Project. This role is integral to ensuring a seamless and refined guest experience, embodying Raffles' commitment to graciousness and personalized service. The Admin Concierge will serve as a central communication point for the lobby, contributing to an environment of elegance and luxury that emphasizes natural beauty and sustainability.

This full-time position is based in Umluj, Tabuk, Saudi Arabia. The ideal candidate will demonstrate a proactive and anticipatory approach, with a strong sense of ownership and accountability, understanding the expectations of ultra-luxury guests and aligning with the brand's high standards.

Key Responsibilities

• Act as the central communication hub for the lobby, coordinating effectively with Doormen, Porters, Reception, and Raffles Butlers to ensure smooth guest journeys.
• Build and maintain detailed guest profiles within the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to facilitate personalized interactions.
• Manage pre-arrival email correspondence, following up on communications with guests and travel agents to confirm arrival details and special arrangements.
• Oversee lobby administrative logistics, including sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory.
• Conduct regular inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for timely restocking.
• Assist in logging and reporting guest complaints, tracking feedback, and ensuring corrective actions are implemented to uphold brand standards and guest satisfaction.

Qualifications and Requirements

• A minimum of 2 years of experience in a luxury hotel front office or guest relations role.
• Proven experience in project coordination, scheduling, and document control, particularly during pre-opening stages.
• Experience in a pre-opening hotel environment is mandatory.
• A deep understanding of ultra-luxury guest expectations and alignment with luxury brand standards.

Required Skills

• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.
• Experience with hotel Property Management Systems (PMS).
• Exceptional communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Demonstrated guest relations and customer service expertise.
• Effective problem-solving capabilities.
• High level of emotional intelligence and cultural awareness.
• Skills in project coordination, scheduling, and document control.

Work Environment and Professional Conduct

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Candidates are expected to maintain impeccable grooming and professional presentation at all times, adhering to standard etiquette. Confidentiality is paramount, and sensitive guest information must be handled with the utmost discretion and integrity. The role requires a poised, creative, and inquisitive individual with a high level of emotional intelligence and cultural awareness.