Reservations AgentReservation agent Jobs in Saudi Arabia

More than 16 Reservation agent Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
Reservations Agent

Reservations Agent

📣 Job AdNew

Red Sea Global Hospitality

Full-time
Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

As a Reservations Sales Agent, you will play a critical role in converting guest inquiries into confirmed bookings while providing exceptional, personalized service. Reporting to the Cluster Revenue and Distribution Manager, your responsibilities will include:
  • Actively converting bedroom inquiries into confirmed business.
  • Responding promptly to communications from guests and travel agents.
  • Preparing confirmation letters and processing cancellations or modifications with efficiency.
  • Providing a professional demeanor that reflects the high standards of the hotel.

Key Responsibilities:
  • Understand and anticipate guest needs, delivering personalized experiences.
  • Maintain knowledge of hotel facilities and local area to enhance guest relations.
  • Maximize sales and occupancy through a sales-oriented approach.
  • Input and update reservations meticulously while communicating special requests.
  • Monitor advances deposit requirements and maintain guest profiles.

Qualifications:
  • Graduate of Hospitality Management or related field.
  • Fluency in English; Arabic is an advantage.
  • Experience with Opera PMS System preferred.
  • Attention to detail and strong communication skills.
  • Minimum 1 year experience in a similar role is advantageous.

What We Offer:
  • Competitive compensation package with health insurance.
  • Professional development opportunities.
  • Employee benefits, including meals on duty and social events.

We value diversity and are committed to ensuring that our recruitment process is accessible to all. If you require any specific adjustments, please let us know.

breifcase2-5 years

locationJeddah

2 days ago
Reservations Agent

Reservations Agent

📣 Job AdNew

Rotana Hotels

Full-time
Join Rotana Hotels as a Reservations Agent!
We're on the lookout for passionate and dynamic professionals who excel in guest service.

Key Responsibilities:
  • Process and confirm guest room reservations made by clients via phone, letter, or fax.
  • Input all reservations into the computer, ensuring accurate information and addressing inquiries, complaints, and requests.
  • Stay updated with hotel promotions and follow procedures for processing reservations, rates, and confirmations.
  • Maintain complete product knowledge and manage rate structures effectively.
  • File correspondence and prepare reports as required by the Reservations Manager or Supervisor.
  • Promote good public relations and work to maximize business opportunities.
  • Ensure accurate room status and respond to all incoming calls as per Rotana standards.
  • Organize visa requests for hotel guests while maximizing upselling opportunities.

Qualifications & Experience:
You should possess a diploma/degree in hospitality and previous hotel reservations experience. Proficiency in computer skills and excellent communication in English is required; additional languages are beneficial.

Ideal Candidate:
A customer-focused individual with a proactive personality. You will be professional and effective in establishing relationships with customers both internally and externally, working independently within a structured environment. Competencies include understanding the job, teamwork, taking responsibility, recognizing differences, adaptability, and customer focus.

breifcase2-5 years

locationMakkah

7 days ago
Reservations Agent

Reservations Agent

📣 Job Ad

The Manakha Rotana

Full-time
Join Al Manakha Rotana as a Reservation Agent!
We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs and provide excellent customer service. The ideal candidate will have strong communication skills and the ability to handle booking inquiries efficiently.

Job Responsibilities:
  • Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
  • Answer incoming calls and respond to emails promptly and professionally.
  • Provide customers with information on pricing, availability, and other details as needed.
  • Make changes to existing reservations and handle cancellations when necessary.
  • Ensure accurate and timely processing of reservations in the system.
  • Handle any customer complaints or issues related to bookings in a professional manner.
  • Collaborate with other team members to ensure smooth operations and customer satisfaction.

Candidate Requirements:
  • High school diploma or equivalent; relevant certification or training is a plus.
  • Proven experience in a customer service role, preferably in the travel industry.
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and ability to multitask effectively.
  • Familiarity with reservation systems and booking platforms is preferred.
  • Ability to remain calm and courteous under pressure.
  • Willingness to work in shifts, including evenings, weekends, and holidays.

Skills:
  • Excellent communication skills
  • Strong customer service skills
  • Ability to multitask and work well under pressure
  • Proficiency in using reservation and booking systems
  • Attention to detail and accuracy in data entry
  • Problem-solving abilities
  • Knowledge of hotel policies and procedures
  • Conflict resolution skills
  • Time management skills
  • Ability to work effectively in a team environment

breifcase2-5 years

locationMadinah

28 days ago
Reservations Agent

Reservations Agent

New

Alma Hotel Riyadh

Full-time
Here's the resulting JSON: { "originalTextLanguage": "English", "translatedText": "

الموقع: الرياض


الراتب: سيتم تحديده بعد المقابلة

يجب أن يكون لديك إتقان ممتاز للغة الإنجليزية، ويفضل أيضاً اللغة العربية.


المسؤوليات:

• التعامل مع طلبات الحجز وتأكيدها.

• إدخال وتحديث بيانات الحجز بدقة.

• إدارة إلغاء الحجوزات والتعديلات.

• الرد على استفسارات العملاء والتنسيق مع الأقسام ذات الصلة.


المهارات:

  • تأكد من إكمال جميع المهام في قائمة التحقق اليومية بكفاءة وسرعة، بما في ذلك تقارير، معالجة الإلغاء/عدم الحضور، والفحوصات العشوائية.
  • تأكد من أن موظفي المبيعات يسجلون بدقة، ويعالجون الحجوزات التي تمت عبر الهاتف أو البريد الإلكتروني، وكذلك التعديلات على الحجوزات الحالية.
  • الاستجابة لجميع استفسارات وشكاوى الضيوف في غضون 24 ساعة، مما يضمن أن الحلول تدعم تجربة إيجابية للضيوف وتساهم في توليد الإيرادات والاحتفاظ بها
  • مراقبة التحديثات اليومية لمنع أي خسارة في الإيرادات.
  • تسجيل مؤشرات الأداء الرئيسية للفريق (KPIs).
  • breifcase2-5 years

    locationAr Rahmaniyah, Riyadh

1 day ago