Reservations AgentReservation agent Jobs in Saudi Arabia

More than 12 Reservation agent Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
Reservations Agent

Reservations Agent

📣 Job AdNew

Centro Hotels by Rotana

Full-time
Join Our Team as a Reservations Agent!

Centro Hotels by Rotana invites passionate and dynamic individuals who are guest-focused and dedicated to delivering exceptional customer service to join our team as a Reservations Agent.

Key Responsibilities:
  • Process and confirm guest room reservations made through various channels including phone and written requests.
  • Input all reservations into the system and manage inquiries, complaints, and requests regarding reservations.
  • Stay informed about hotel promotions and follow established procedures for processing reservations.
  • Maintain a filing system for all correspondence and compile reports as required by the Reservations Manager.
  • Enhance business through effective public relations and accurate room status management.
  • Ensure all incoming calls and emails are managed according to Rotana standards.
  • Assist with visa requests for guests and promote upselling opportunities.

Qualifications:
  • A diploma or degree in hospitality or a related field.
  • Previous experience in hotel reservations is preferred.
  • Excellent communication skills with proficiency in English; additional language skills are advantageous.

Ideal Candidate:
The ideal candidate is proactive, customer-focused, and possesses a dynamic, approachable character. You should be able to work independently and develop professional relationships with customers both internally and externally. Key competencies include teamwork, adaptability, and a strong customer focus.

breifcase0-1 years

locationAl Khobar

8 days ago
Reservations Agent

Reservations Agent

📣 Job Ad

Red Sea Global Hospitality

Full-time
Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

We're on a mission to recruit the finest in our industry—seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team members.

The Role:
The Reservations Agent is responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional and personalized experience to guests.
  • Respond timely to communications from guests, travel agents and leads concerning reservations arriving by mail and telephone.
  • Prepare confirmation letters and promptly process any cancellations, modifications, and guest’s request.
  • Maintain a professional demeanor reflecting the quality of the hotel.

Key Areas of Responsibilities:
  • Understand and anticipate guest needs and requirements.
  • Provide an exceptional call experience to all callers.
  • Input and update reservations from all booking channels.
  • Handle daily correspondence and inquiries in a timely manner.
  • Maintain accurate paper transactions and guest profile information.
  • Work collaboratively with Front Office and Sales Team.

Qualifications and Standards:
  • Graduate of Hospitality Management, Tourism and Travel, or related courses.
  • Fluent in English and/or Arabic.
  • Experience with Opera PMS System.
  • Professional telephone etiquette.
  • Strong communication skills and attention to detail.
  • Minimum of 1 year experience in a similar capacity is preferred.

In Return, What We Offer:
  • Competitive compensation package.
  • Health Insurance coverage.
  • Access to exclusive perks and benefits.
  • A supportive and inclusive work environment.
  • Daily meals on duty and uniform dry-cleaning services.

Accessibility and Adjustments:
We welcome all applicants and are committed to providing reasonable adjustments throughout our recruitment process. Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace.

breifcase0-1 years

locationMakkah

16 days ago
Reservations Agent

Reservations Agent

📣 Job Ad

Red Sea Global Hospitality

Full-time
Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

We're on a mission to recruit the finest in our industry—seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team members.

The Role:
The Reservations Agent is responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional and personalized experience to guests.
  • Respond timely to communications from guests, travel agents and leads concerning reservations arriving by mail and telephone.
  • Prepare confirmation letters and promptly process any cancellations, modifications, and guest’s request.
  • Maintain a professional demeanor reflecting the quality of the hotel.

Key Areas of Responsibilities:
  • Understand and anticipate guest needs and requirements.
  • Provide an exceptional call experience to all callers.
  • Input and update reservations from all booking channels.
  • Handle daily correspondence and inquiries in a timely manner.
  • Maintain accurate paper transactions and guest profile information.
  • Work collaboratively with Front Office and Sales Team.

Qualifications and Standards:
  • Graduate of Hospitality Management, Tourism and Travel, or related courses.
  • Fluent in English and/or Arabic.
  • Experience with Opera PMS System.
  • Professional telephone etiquette.
  • Strong communication skills and attention to detail.
  • Minimum of 1 year experience in a similar capacity is preferred.

In Return, What We Offer:
  • Competitive compensation package.
  • Health Insurance coverage.
  • Access to exclusive perks and benefits.
  • A supportive and inclusive work environment.
  • Daily meals on duty and uniform dry-cleaning services.

Accessibility and Adjustments:
We welcome all applicants and are committed to providing reasonable adjustments throughout our recruitment process. Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace.

breifcase0-1 years

locationJeddah

16 days ago