Reservation agent Jobs in Saudi Arabia

Join Our Team as a Reservation Agent!
Are you detail-oriented and passionate about providing exceptional customer service? Rayhaan Hotels & Resorts is seeking a skilled Reservation Agent to assist our valued guests in booking reservations for travel, accommodation, and events. This role is crucial in ensuring a seamless experience for our customers.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms.
• Provide excellent customer service by addressing inquiries and resolving issues during the reservation process.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other teams to ensure seamless coordination of reservations.
• Stay updated on current promotions and offers to provide customers with the best possible options.
• Ensure compliance with company policies and procedures in all reservation processes.

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field.
• Proven experience in a similar role, preferably in the hospitality industry.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Familiarity with reservation systems and online booking platforms.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Fluency in English and Arabic is required; knowledge of other languages is a plus.

Skills:

• Excellent communication skills.
• Fluency in Arabic and English.
• Strong customer service skills.
• Attention to detail.
• Multitasking abilities.
• Problem-solving skills.
• Knowledge of reservation systems and procedures.
• Ability to work under pressure.
• Time management skills.
• Sales skills.
• Cultural awareness and sensitivity.

Join the Mandarin Oriental team as a Reservations Agent!
As a Reservations Agent, you will play a crucial role in delivering exceptional customer service and ensuring a seamless booking experience for our guests. Your responsibilities will include:

• Understanding and complying with all corporate policies and hotel standards.
• Taking phone reservations and confirming guest requests for rooms, food and beverage, and spa services.
• Maintaining complete knowledge of hotel features, services, and restaurant offerings.
• Building strong relationships with guests and addressing any complaints effectively.
• Assisting in sustainable practices and minimizing the hotel’s environmental footprint.

This position requires excellent communication skills, attention to detail, and a customer-focused mindset. Join us in providing world-class service at Mandarin Oriental, where we prioritize both guest satisfaction and employee well-being.

Join the Mandarin Oriental team as a Reservations Agent!
As a Reservations Agent, you will play a crucial role in delivering exceptional customer service and ensuring a seamless booking experience for our guests. Your responsibilities will include:

• Understanding and complying with all corporate policies and hotel standards.
• Taking phone reservations and confirming guest requests for rooms, food and beverage, and spa services.
• Maintaining complete knowledge of hotel features, services, and restaurant offerings.
• Building strong relationships with guests and addressing any complaints effectively.
• Assisting in sustainable practices and minimizing the hotel’s environmental footprint.

This position requires excellent communication skills, attention to detail, and a customer-focused mindset. Join us in providing world-class service at Mandarin Oriental, where we prioritize both guest satisfaction and employee well-being.

Join Marriott International as a Clerk-Reservations
At Sheraton Dammam Hotel & Convention Centre, we are looking for enthusiastic individuals to join our team. As part of Marriott International, you will be a part of a global community dedicated to creating exceptional guest experiences.

About the Role:
The Clerk-Reservations will ensure a seamless reservation process. Responsibilities include handling guest inquiries, managing bookings, and maintaining a high level of customer service. You will play a key role in making guests feel welcome and valued.

Key Responsibilities:

• Manage reservation requests and inquiries.
• Provide information about hotel services and amenities.
• Collaborate with various departments to ensure guest satisfaction.
• Maintain accurate records of bookings and transactions.

Why Join Us?
When you join Marriott, you are becoming part of a global network of dedicated professionals who strive to provide excellent service. We value diversity and inclusion, offering a supportive environment where all backgrounds are welcomed and recognized.

If you are passionate about hospitality and eager to contribute to our mission of creating great experiences for guests, we encourage you to apply!

Join Our Team as a Reservation Agent!

At Rayhaan Hotels & Resorts, we pride ourselves on excellent service and hospitality. As a Reservation Agent, you will play a crucial role in providing top-notch service to our valued guests. This position requires effective communication, attention to detail, and a passion for customer service.

Key Responsibilities:

• Answer phone calls within three rings using the company's approved greeting standards.
• Process guest inquiries and reservations accurately through our property management system.
• Maintain accurate records of reservations and special requests, including amenities and deposits.
• Keep up-to-date with hotel facilities and promotions to provide informed service to guests.
• Engage in training programs to enhance your skills and contribute to the hotel’s revenue through up-selling and cross-selling.
• Ensure compliance with environmental, health, and safety policies.

Required Qualifications:

• Strong communication skills in both spoken and written formats.
• Detail-oriented with strong organizational skills.
• Ability to work well in a team environment and maintain a positive attitude.

Join Rayhaan Hotels & Resorts and be part of a dedicated team committed to delivering exceptional experiences to our guests. We look forward to welcoming you!

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Job Summary:
We are seeking a detail-oriented Reservation Agent to join our team. The Reservation Agent will be responsible for assisting customers in booking reservations for travel, accommodation, or events.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms
• Provide excellent customer service by addressing customer inquiries and resolving any issues that may arise during the reservation process
• Maintain accurate records of reservations and customer interactions
• Collaborate with other teams to ensure seamless coordination of reservations
• Stay updated on current promotions and offers to provide customers with the best possible options
• Ensure compliance with company policies and procedures in all reservation processes

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field
• Proven experience in a similar role, preferably in the hospitality industry
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Familiarity with reservation systems and online booking platforms
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Fluency in English and Arabic is required, knowledge of other languages is a plus

Skills:

• Excellent communication skills
• Fluency in Arabic and English
• Strong customer service skills
• Attention to detail
• Multitasking abilities
• Problem-solving skills
• Knowledge of reservation systems and procedures
• Ability to work under pressure
• Time management skills
• Sales skills
• Cultural awareness and sensitivity

Join Our Team as a Reservation Agent!
Are you detail-oriented and passionate about providing exceptional customer service? Rayhaan Hotels & Resorts is seeking a skilled Reservation Agent to assist our valued guests in booking reservations for travel, accommodation, and events. This role is crucial in ensuring a seamless experience for our customers.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms.
• Provide excellent customer service by addressing inquiries and resolving issues during the reservation process.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other teams to ensure seamless coordination of reservations.
• Stay updated on current promotions and offers to provide customers with the best possible options.
• Ensure compliance with company policies and procedures in all reservation processes.

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field.
• Proven experience in a similar role, preferably in the hospitality industry.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Familiarity with reservation systems and online booking platforms.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Fluency in English and Arabic is required; knowledge of other languages is a plus.

Skills:

• Excellent communication skills.
• Fluency in Arabic and English.
• Strong customer service skills.
• Attention to detail.
• Multitasking abilities.
• Problem-solving skills.
• Knowledge of reservation systems and procedures.
• Ability to work under pressure.
• Time management skills.
• Sales skills.
• Cultural awareness and sensitivity.

Secretary and holds a driver's license with the possibility of traveling outside the kingdom

Join Marriott International as a Reservations Agent!
Are you passionate about providing excellent customer service? At Marriott International, we are dedicated to steering our guests' experiences from the moment of reservation to their stay.

Position Summary:
The Reservations Agent is responsible for processing all reservation requests, changes, and cancellations received via phone, fax, or mail. Key responsibilities include:

• Identifying guest reservation needs and determining the appropriate room type.
• Verifying the availability of room types and rates.
• Explaining guarantee, special rate, and cancellation policies.
• Accommodating and documenting special requests.
• Answering questions regarding property facilities and services.
• Inputting and accessing data in the reservation system accurately.
• Following proper escalation procedures for guest concerns.

In this role, you’ll also be expected to maintain a professional appearance, protect guest and company information, and develop positive working relationships with team members and guests.

Preferred Qualifications:

• Education: High school diploma or *** equivalent.
• Related Work Experience: No prior experience required.
• Supervisory Experience: None necessary.

At Marriott International, we believe in creating a diverse and inclusive workplace where every associate is valued. If you're ready to embark on a journey with us in the luxury hospitality industry, apply today!

Join Marriott International as a Clerk-Reservations!

At Marriott International, we believe in creating exceptional opportunities to elevate the hospitality industry. The role of Clerk-Reservations plays an essential part in delivering our promise of 'Great Hospitality, Always.'

As a Clerk-Reservations, you will be responsible for managing reservation requests with care and efficiency, ensuring that our guests receive prompt and professional service to meet their needs.

Key Responsibilities:

• Handle reservation requests via telephone, email, and other communication channels.
• Ensure accurate booking and maintain updated records in the reservation system.
• Provide guests with pertinent information regarding their stay and services available.
• Collaborate with front office and other departments to enhance guest experience.

Why Join Us?
Joining Marriott means being part of a globally recognized brand synonymous with excellent hospitality. We value our employees and work diligently to create a workplace culture that is inclusive and diverse. You will be part of a dynamic team and work in a supportive environment that promotes professional development.

If you are passionate about providing outstanding customer service and want to grow your career in hospitality, we invite you to apply today!

We are looking for a highly skilled reservations employee to work in the field of hospitality and tourism. Responsibilities include:
• Receiving and managing reservations from clients through various channels
• Coordinating with the relevant departments to ensure the provision of required services
• Following up on reservation confirmations and preparing daily and weekly reports
• Dealing with customer inquiries and providing appropriate solutions

Proficiency in using electronic booking programs and the ability to work under pressure with excellent communication skills.

Join Miraval The Red Sea as a Reservation Agent!

As the voice of Miraval The Red Sea, the Reservation Agent plays a pivotal role in shaping each guest’s journey from the very first call or message. With a calm presence, product knowledge, and a sincere passion for wellbeing hospitality, the agent guides prospective guests through discovery, booking, and pre-arrival planning.

Key Responsibilities:

• Guest Engagement & Booking: Respond to reservation inquiries promptly and professionally via phone, email, or digital platforms. Share Miraval’s wellness philosophy to align with guests' personal goals.
• Pre-Arrival Personalization: Collaborate with Experience Planners to ensure seamless experiences by capturing guest preferences.
• System Management: Maintain updated records in the Property Management System and monitor room availability.
• Service Excellence: Represent the brand voice with warmth and professionalism while handling guest concerns.
• Sales Awareness: Understand rate structures and suggest wellness enhancements to guests.
• Team Collaboration: Work closely with Front Office and Sales teams to support consistent messaging.

Qualifications:

• Saudi National, with a minimum of 1 year experience in hospitality, reservations, or customer service.
• Strong verbal and written communication skills in Arabic and English.
• Proficiency in reservation systems and Microsoft Office.
• Passion for hospitality and guest services.

Car rental staff required at the company's branches in Riyadh
Experience of at least two years
Incentives + commissions

Job Summary:
We are seeking a detail-oriented Reservation Agent to join our team. The Reservation Agent will be responsible for assisting customers in booking reservations for travel, accommodation, or events.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms
• Provide excellent customer service by addressing customer inquiries and resolving any issues that may arise during the reservation process
• Maintain accurate records of reservations and customer interactions
• Collaborate with other teams to ensure seamless coordination of reservations
• Stay updated on current promotions and offers to provide customers with the best possible options
• Ensure compliance with company policies and procedures in all reservation processes

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field
• Proven experience in a similar role, preferably in the hospitality industry
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Familiarity with reservation systems and online booking platforms
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Fluency in English and Arabic is required, knowledge of other languages is a plus

Skills:

• Excellent communication skills
• Fluency in Arabic and English
• Strong customer service skills
• Attention to detail
• Multitasking abilities
• Problem-solving skills
• Knowledge of reservation systems and procedures
• Ability to work under pressure
• Time management skills
• Sales skills
• Cultural awareness and sensitivity