Reservation agent Jobs in Saudi Arabia

Join Our Team as a Reservation Agent!

At Rayhaan Hotels & Resorts, we pride ourselves on excellent service and hospitality. As a Reservation Agent, you will play a crucial role in providing top-notch service to our valued guests. This position requires effective communication, attention to detail, and a passion for customer service.

Key Responsibilities:

• Answer phone calls within three rings using the company's approved greeting standards.
• Process guest inquiries and reservations accurately through our property management system.
• Maintain accurate records of reservations and special requests, including amenities and deposits.
• Keep up-to-date with hotel facilities and promotions to provide informed service to guests.
• Engage in training programs to enhance your skills and contribute to the hotel’s revenue through up-selling and cross-selling.
• Ensure compliance with environmental, health, and safety policies.

Required Qualifications:

• Strong communication skills in both spoken and written formats.
• Detail-oriented with strong organizational skills.
• Ability to work well in a team environment and maintain a positive attitude.

Join Rayhaan Hotels & Resorts and be part of a dedicated team committed to delivering exceptional experiences to our guests. We look forward to welcoming you!

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Job Summary:
We are seeking a detail-oriented Reservation Agent to join our team. The Reservation Agent will be responsible for assisting customers in booking reservations for travel, accommodation, or events.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms
• Provide excellent customer service by addressing customer inquiries and resolving any issues that may arise during the reservation process
• Maintain accurate records of reservations and customer interactions
• Collaborate with other teams to ensure seamless coordination of reservations
• Stay updated on current promotions and offers to provide customers with the best possible options
• Ensure compliance with company policies and procedures in all reservation processes

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field
• Proven experience in a similar role, preferably in the hospitality industry
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Familiarity with reservation systems and online booking platforms
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Fluency in English and Arabic is required, knowledge of other languages is a plus

Skills:

• Excellent communication skills
• Fluency in Arabic and English
• Strong customer service skills
• Attention to detail
• Multitasking abilities
• Problem-solving skills
• Knowledge of reservation systems and procedures
• Ability to work under pressure
• Time management skills
• Sales skills
• Cultural awareness and sensitivity

Join us at Pullman Hotels & Resorts!
As part of Accor, a pioneer in responsible hospitality, we are excited to offer an opportunity for a Reservation Agent through our Tamayyaz Nationalization Development Program, designed to equip Saudi talents with essential skills in hospitality.

What You Will Be Doing:

• Provide exceptional, friendly service to our guests.
• Maximize revenue by promoting services through up-selling.
• Handle booking requests and maintain accurate reservation information.
• Engage with guests to meet their needs and special requirements.

What’s In It For You:

• Employee benefit card offering discounted rates at Accor worldwide.
• Access to learning programs through our Academies.
• Opportunities for career development globally.
• Involvement in Corporate Social Responsibility activities.

Qualifications:

• Open to Saudi Nationals, preferably with minimal work experience or fresh graduates.
• Basic English proficiency is required.
• Strong passion for hospitality and excellent communication skills.
• Ability to work flexibly and maintain a calm demeanor under pressure.

Join us and become a Heartist® in a workplace that values passion, kindness and hospitality!

Join us at Pullman Hotels & Resorts!
As part of Accor, a pioneer in responsible hospitality, we are excited to offer an opportunity for a Reservation Agent through our Tamayyaz Nationalization Development Program, designed to equip Saudi talents with essential skills in hospitality.

What You Will Be Doing:

• Provide exceptional, friendly service to our guests.
• Maximize revenue by promoting services through up-selling.
• Handle booking requests and maintain accurate reservation information.
• Engage with guests to meet their needs and special requirements.

What’s In It For You:

• Employee benefit card offering discounted rates at Accor worldwide.
• Access to learning programs through our Academies.
• Opportunities for career development globally.
• Involvement in Corporate Social Responsibility activities.

Qualifications:

• Open to Saudi Nationals, preferably with minimal work experience or fresh graduates.
• Basic English proficiency is required.
• Strong passion for hospitality and excellent communication skills.
• Ability to work flexibly and maintain a calm demeanor under pressure.

Join us and become a Heartist® in a workplace that values passion, kindness and hospitality!

Join Our Team as a Reservation Agent at Sheraton Dammam!
At Sheraton Dammam Hotel & Convention Centre, we are committed to providing exceptional guest experiences and fostering an environment where our associates feel valued and celebrated. As a Reservation Agent, you will play a crucial role in managing guest reservations with professionalism and care.

Key Responsibilities:

• Process all reservation requests, changes, and cancellations via phone, fax, or mail.
• Identify guest needs and recommend appropriate room types.
• Explain guarantee, special rate, and cancellation policies to guests.
• Document special requests and accommodate accordingly.
• Maintain confidentiality and protect guest-related information.
• Develop positive relationships with guests and team members; assist individuals with disabilities.
• Adhere to company policies and maintain a clean and professional appearance.

Preferred Qualifications:

• High school diploma or equivalent.
• No prior related work experience required.
• No supervisory experience necessary.
• No certifications required.

At Sheraton, we believe in the strength of our diverse team and are an equal opportunity employer. We welcome applicants from all backgrounds to join us on our mission to create a sense of belonging in communities worldwide. If you are a team player ready to enhance the guest experience, consider this exciting opportunity!

We are looking for a highly skilled reservations employee to work in the field of hospitality and tourism. Responsibilities include:
• Receiving and managing reservations from clients through various channels
• Coordinating with the relevant departments to ensure the provision of required services
• Following up on reservation confirmations and preparing daily and weekly reports
• Dealing with customer inquiries and providing appropriate solutions

Proficiency in using electronic booking programs and the ability to work under pressure with excellent communication skills.

Join Miraval The Red Sea as a Reservation Agent!

As the voice of Miraval The Red Sea, the Reservation Agent plays a pivotal role in shaping each guest’s journey from the very first call or message. With a calm presence, product knowledge, and a sincere passion for wellbeing hospitality, the agent guides prospective guests through discovery, booking, and pre-arrival planning.

Key Responsibilities:

• Guest Engagement & Booking: Respond to reservation inquiries promptly and professionally via phone, email, or digital platforms. Share Miraval’s wellness philosophy to align with guests' personal goals.
• Pre-Arrival Personalization: Collaborate with Experience Planners to ensure seamless experiences by capturing guest preferences.
• System Management: Maintain updated records in the Property Management System and monitor room availability.
• Service Excellence: Represent the brand voice with warmth and professionalism while handling guest concerns.
• Sales Awareness: Understand rate structures and suggest wellness enhancements to guests.
• Team Collaboration: Work closely with Front Office and Sales teams to support consistent messaging.

Qualifications:

• Saudi National, with a minimum of 1 year experience in hospitality, reservations, or customer service.
• Strong verbal and written communication skills in Arabic and English.
• Proficiency in reservation systems and Microsoft Office.
• Passion for hospitality and guest services.

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Car rental staff required at the company's branches in Riyadh
Experience of at least two years
Incentives + commissions

Job Summary:
We are seeking a detail-oriented Reservation Agent to join our team. The Reservation Agent will be responsible for assisting customers in booking reservations for travel, accommodation, or events.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms
• Provide excellent customer service by addressing customer inquiries and resolving any issues that may arise during the reservation process
• Maintain accurate records of reservations and customer interactions
• Collaborate with other teams to ensure seamless coordination of reservations
• Stay updated on current promotions and offers to provide customers with the best possible options
• Ensure compliance with company policies and procedures in all reservation processes

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field
• Proven experience in a similar role, preferably in the hospitality industry
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Familiarity with reservation systems and online booking platforms
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Fluency in English and Arabic is required, knowledge of other languages is a plus

Skills:

• Excellent communication skills
• Fluency in Arabic and English
• Strong customer service skills
• Attention to detail
• Multitasking abilities
• Problem-solving skills
• Knowledge of reservation systems and procedures
• Ability to work under pressure
• Time management skills
• Sales skills
• Cultural awareness and sensitivity

Required Saudi nationality tourism and travel employee familiar with all work