Reservation agent Jobs in Saudi Arabia

A reservations employee is required to work in a prestigious travel office, possessing excellent communication skills and attention to detail. His responsibilities include receiving reservation requests, coordinating with airlines and hotels, and efficiently managing the customer database. He must have experience in using electronic booking systems, the ability to work under pressure, and skill in providing quick solutions to customers.

We at Warwick Al Khobar Hotel are looking for a distinguished reservations employee to join our team.
This role requires:

• Proficiency in English.
• Experience in the hospitality field.

If you are interested and feel that you have the required qualifications, please send your CV to the email with the job title in the subject line.

Join our dynamic team as a Reservations Agent at Hilton!
As a Reservations Agent, you will serve as the key contact for room reservations, providing excellent service that influences guest decisions to stay at our property. Your role is crucial in ensuring a smooth booking process and enhancing the overall guest experience.

What you will be doing:

• Convert inquiries into booked reservations swiftly.
• Respond positively to sales inquiries to generate future leads.
• Identify potential sales leads.
• Deliver professional responses to all customer inquiries, ensuring reservations are accurately completed.
• Provide prompt, efficient service while adhering to brand standards.

What we are looking for:
We seek individuals who are passionate about customer service, possess excellent communication skills, and have strong organizational capabilities.

It would be advantageous if you possess:

• Previous experience in a Reservations environment.
• Tertiary qualifications or a collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, dedicated to creating remarkable experiences for our guests. Our unwavering commitment to hospitality and exceptional service has made us a trusted name in the industry for nearly a century. Join us and become part of a team that puts the heart in hospitality!

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

As a Reservations Sales Agent, you will play a critical role in converting guest inquiries into confirmed bookings while providing exceptional, personalized service. Reporting to the Cluster Revenue and Distribution Manager, your responsibilities will include:

• Actively converting bedroom inquiries into confirmed business.
• Responding promptly to communications from guests and travel agents.
• Preparing confirmation letters and processing cancellations or modifications with efficiency.
• Providing a professional demeanor that reflects the high standards of the hotel.

Key Responsibilities:

• Understand and anticipate guest needs, delivering personalized experiences.
• Maintain knowledge of hotel facilities and local area to enhance guest relations.
• Maximize sales and occupancy through a sales-oriented approach.
• Input and update reservations meticulously while communicating special requests.
• Monitor advances deposit requirements and maintain guest profiles.

Qualifications:

• Graduate of Hospitality Management or related field.
• Fluency in English; Arabic is an advantage.
• Experience with Opera PMS System preferred.
• Attention to detail and strong communication skills.
• Minimum 1 year experience in a similar role is advantageous.

What We Offer:

• Competitive compensation package with health insurance.
• Professional development opportunities.
• Employee benefits, including meals on duty and social events.

We value diversity and are committed to ensuring that our recruitment process is accessible to all. If you require any specific adjustments, please let us know.

Join our dynamic team as a Reservations Agent at Hilton!
As a Reservations Agent, you will serve as the key contact for room reservations, providing excellent service that influences guest decisions to stay at our property. Your role is crucial in ensuring a smooth booking process and enhancing the overall guest experience.

What you will be doing:

• Convert inquiries into booked reservations swiftly.
• Respond positively to sales inquiries to generate future leads.
• Identify potential sales leads.
• Deliver professional responses to all customer inquiries, ensuring reservations are accurately completed.
• Provide prompt, efficient service while adhering to brand standards.

What we are looking for:
We seek individuals who are passionate about customer service, possess excellent communication skills, and have strong organizational capabilities.

It would be advantageous if you possess:

• Previous experience in a Reservations environment.
• Tertiary qualifications or a collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, dedicated to creating remarkable experiences for our guests. Our unwavering commitment to hospitality and exceptional service has made us a trusted name in the industry for nearly a century. Join us and become part of a team that puts the heart in hospitality!

Join Hilton's Team as a Cluster Reservations Agent!
Are you passionate about delivering exceptional customer service? We invite you to become a part of Hilton, a leading global hospitality company known for creating remarkable experiences for guests. As a Cluster Reservations Agent, you will be the primary contact for room reservations, influencing guests' decisions to stay with us at Hilton Suites Makkah.

Key Responsibilities:

• Serve as the initial point of inquiry for room reservations.
• Convert inquiries into contracted business quickly.
• Respond positively to sales inquiries, developing future sales leads.
• Ensure all reservations are accurately completed to meet guest expectations.
• Deliver prompt and efficient service while upholding Hilton’s brand standards.

Qualifications:

• Passion for customer service.
• Professional telephone manner and excellent communication skills.
• Strong administrative and organizational skills.
• Intermediate computer proficiency.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

At Hilton, our vision is to fill the earth with the light and warmth of hospitality, creating extraordinary guest experiences every day. If you are ready to become part of our amazing team, we encourage you to apply!

Join Rotana Hotels as a Reservation Agent!
We are excited to offer a position for a detail-oriented Reservation Agent to assist customers with their booking needs while providing excellent customer service.

Key Responsibilities:

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings in a professional manner.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.

Candidate Requirements:

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

Come be part of our team and enjoy a fulfilling career with Rotana Hotels!

Join Rotana Hotels as a Reservations Agent!
We're on the lookout for passionate and dynamic professionals who excel in guest service.

Key Responsibilities:

• Process and confirm guest room reservations made by clients via phone, letter, or fax.
• Input all reservations into the computer, ensuring accurate information and addressing inquiries, complaints, and requests.
• Stay updated with hotel promotions and follow procedures for processing reservations, rates, and confirmations.
• Maintain complete product knowledge and manage rate structures effectively.
• File correspondence and prepare reports as required by the Reservations Manager or Supervisor.
• Promote good public relations and work to maximize business opportunities.
• Ensure accurate room status and respond to all incoming calls as per Rotana standards.
• Organize visa requests for hotel guests while maximizing upselling opportunities.

Qualifications & Experience:
You should possess a diploma/degree in hospitality and previous hotel reservations experience. Proficiency in computer skills and excellent communication in English is required; additional languages are beneficial.

Ideal Candidate:
A customer-focused individual with a proactive personality. You will be professional and effective in establishing relationships with customers both internally and externally, working independently within a structured environment. Competencies include understanding the job, teamwork, taking responsibility, recognizing differences, adaptability, and customer focus.

Join our team at Raffles Hotels & Resorts as a Reservations Specialist!

In this role, you will consistently offer exceptional, friendly, and engaging service to our guests while maximizing revenue through effective up-selling techniques. Your responsibilities include:

• Updating reservations to ensure a seamless check-in and check-out process.
• Promptly answering telephone and email inquiries, assisting guests regarding hotel facilities in an informative and helpful manner.
• Taking ownership of guest requests and ensuring follow-ups in accordance with hotel standards.
• Recommending property facilities and assisting guests with special requests.
• Booking room reservation requests and ensuring accurate information is entered into our systems.
• Performing other duties as assigned.

Qualifications:
We're looking for candidates who are computer literate in Microsoft Windows applications with the ability to work cohesively as part of a team. Your ability to focus on guest needs while remaining calm and courteous is essential. A guest-focused personality is required, and prior experience is an asset. Familiarity with Opera or similar property management systems is preferable along with strong interpersonal and problem-solving abilities. Fluency in both Arabic and English is necessary.

About Raffles Hotels & Resorts:
Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are renowned for their timeless elegance and remarkable service. At Raffles, we pride ourselves on fostering culture and supporting local communities through various initiatives. Join us in crafting memorable experiences for our guests!

Join our dynamic team as a Reservations Agent at Hilton!
As a Reservations Agent, you will serve as the key contact for room reservations, providing excellent service that influences guest decisions to stay at our property. Your role is crucial in ensuring a smooth booking process and enhancing the overall guest experience.

What you will be doing:

• Convert inquiries into booked reservations swiftly.
• Respond positively to sales inquiries to generate future leads.
• Identify potential sales leads.
• Deliver professional responses to all customer inquiries, ensuring reservations are accurately completed.
• Provide prompt, efficient service while adhering to brand standards.

What we are looking for:
We seek individuals who are passionate about customer service, possess excellent communication skills, and have strong organizational capabilities.

It would be advantageous if you possess:

• Previous experience in a Reservations environment.
• Tertiary qualifications or a collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, dedicated to creating remarkable experiences for our guests. Our unwavering commitment to hospitality and exceptional service has made us a trusted name in the industry for nearly a century. Join us and become part of a team that puts the heart in hospitality!

Join Rotana Hotels as a Reservation Agent!
We are excited to offer a position for a detail-oriented Reservation Agent to assist customers with their booking needs while providing excellent customer service.

Key Responsibilities:

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings in a professional manner.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.

Candidate Requirements:

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

Come be part of our team and enjoy a fulfilling career with Rotana Hotels!

A hotel booking employee is required in Medina to work for a tourism company with salary and commission.

Join Marriott International as a Reservations Agent!
We invite you to be part of an exceptional team at The St. Regis Riyadh, where luxury and service converge. As a Reservations Agent, you will play a critical role in providing outstanding customer service by processing reservations and managing guest inquiries diligently.

Key Responsibilities:

• Handle all reservation requests, changes, and cancellations via phone, fax, or mail.
• Identify guest needs and determine appropriate room types while ensuring information accuracy.
• Explain guarantee and cancellation policies clearly to guests.
• Utilize sales techniques to maximize room revenue.

Professional Expectations:

• Maintain a clean and professional appearance, following company policies.
• Anticipate and address guests’ needs with a warm welcoming demeanor.
• Develop positive relationships with guests and coworkers, complying with quality assurance expectations.

Preferred Qualifications:

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.

Join us in creating memorable experiences and make an impact in the hospitality industry!

I need an employee to manage reservations on platforms such as Qathar and Airbnb. The work is during the night shift from 12 AM to 9 AM. The work is simple, especially since the demand during the shift is low. The salary is 1000, and there may be a bonus or commission based on performance in the future.