Reservation agent Jobs in Saudi Arabia

Join the Park Inn hotel team in Jubail Industrial!
We are looking for a highly efficient reservations employee with excellent English language skills. Your main role will be to manage guest reservations and provide the necessary support to ensure a comfortable and professional experience for all guests.

Tasks and Responsibilities:

• Making and confirming reservations through various booking systems.
• Assisting guests with all inquiries related to reservations.
• Ensuring the accuracy of the information entered in the booking system.
• Communicating with relevant parties to ensure smooth operations.

Requirements:

• Proficiency in English, both spoken and written.
• Strong organizational and communication skills.
• Ability to work under pressure.

A reservations employee is required to work in a prestigious travel office, possessing excellent communication skills and attention to detail. His responsibilities include receiving reservation requests, coordinating with airlines and hotels, and efficiently managing the customer database. He must have experience in using electronic booking systems, the ability to work under pressure, and skill in providing quick solutions to customers.

We at Warwick Al Khobar Hotel are looking for a distinguished reservations employee to join our team.
This role requires:

• Proficiency in English.
• Experience in the hospitality field.

If you are interested and feel that you have the required qualifications, please send your CV to the email with the job title in the subject line.

Join Jumeirah as a Reservations Agent!

At Jumeirah, a global leader in luxury hospitality known for crafting unique experiences, an exciting opportunity has arisen in the Reservations Department of Jumeirah Jabal Omar, located just minutes from Masjid Al Haram.

Main Duties:

• Respond promptly and professionally to emails, prioritizing urgent inquiries.
• Handle incoming calls with proper greetings as per hotel standards.
• Collect complete guest information during bookings, ensuring all preferences are documented.
• Communicate any last-minute changes such as new bookings or cancellations to the relevant departments.

Ideal Candidate:

• Strong communication skills and professional demeanor when handling guest inquiries.
• Able to multitask in a fast-paced environment.
• Competent in MS Office applications.

Benefits:
We offer competitive salaries in Saudi Riyals, generous food and beverage benefits, reduced hotel rates globally, and excellent healthcare and leave packages, making this role attractive for high-performing candidates seeking a career in luxury hospitality.

Join Rosewood Jeddah as a Reservation Agent!
We're looking for motivated individuals to respond to all reservation requests in an engaging manner and convert inquiries into confirmed bookings as per the hotel's selling strategy.

Key Responsibilities:

• Handle telephone call inquiries while adhering to the hotel's call standards.
• Respond to email/fax inquiries promptly, ensuring grammatical accuracy.
• Process reservations from various channels and manage payment methods.
• Maintain knowledge of hotel products, services, and rates.
• Enforce cancellation policies and manage related charges efficiently.
• File all reservation correspondence in an orderly manner.
• Utilize the Opera property management system and conduct daily arrivals checks.
• Identify potential corporate clients for the Sales team.
• Adhere strictly to health & safety protocols.
• Maintain a professional appearance in line with hotel grooming standards.

Join Hilton as a Cluster Reservations Agent!

As a Cluster Reservations Agent, you will be the main contact for room reservations at Hilton Hotels, providing excellent service that influences guests' decisions to stay at our properties. Your responsibilities will include:

• Converting inquiries into contracted business swiftly.
• Responding positively to sales inquiries to generate future leads.
• Identifying potential sales leads.
• Ensuring all reservations are completed accurately and meet guests' expectations.
• Providing prompt and efficient service while upholding Hilton’s brand standards.

What We Are Looking For:
We seek candidates who embody the values of Hilton and demonstrate:

• A passion for delivering great customer service.
• Professional telephone manner and excellent communication skills.
• Exceptional administration and organizational capabilities.
• Intermediate computer proficiency.

Preferred Qualifications:
If you have previous experience in a reservations environment or hold a tertiary qualification, that would be advantageous.

Working with Hilton means being part of the leading global hospitality company, dedicated to creating exceptional guest experiences. If you're excited to contribute to our mission, we want to hear from you!

Join Jumeirah as a Reservations Agent!

At Jumeirah, a global leader in luxury hospitality known for crafting unique experiences, an exciting opportunity has arisen in the Reservations Department of Jumeirah Jabal Omar, located just minutes from Masjid Al Haram.

Main Duties:

• Respond promptly and professionally to emails, prioritizing urgent inquiries.
• Handle incoming calls with proper greetings as per hotel standards.
• Collect complete guest information during bookings, ensuring all preferences are documented.
• Communicate any last-minute changes such as new bookings or cancellations to the relevant departments.

Ideal Candidate:

• Strong communication skills and professional demeanor when handling guest inquiries.
• Able to multitask in a fast-paced environment.
• Competent in MS Office applications.

Benefits:
We offer competitive salaries in Saudi Riyals, generous food and beverage benefits, reduced hotel rates globally, and excellent healthcare and leave packages, making this role attractive for high-performing candidates seeking a career in luxury hospitality.

Join Al Manakha Rotana as a Reservation Agent!
We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs and provide excellent customer service. The ideal candidate will have strong communication skills and the ability to handle booking inquiries efficiently.

Job Responsibilities:

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings in a professional manner.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.

Candidate Requirements:

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

Skills:

• Excellent communication skills
• Strong customer service skills
• Ability to multitask and work well under pressure
• Proficiency in using reservation and booking systems
• Attention to detail and accuracy in data entry
• Problem-solving abilities
• Knowledge of hotel policies and procedures
• Conflict resolution skills
• Time management skills
• Ability to work effectively in a team environment

A hotel booking employee is required in Medina to work for a tourism company with salary and commission.

Join Jumeirah as a Reservations Agent!

At Jumeirah, a global leader in luxury hospitality known for crafting unique experiences, an exciting opportunity has arisen in the Reservations Department of Jumeirah Jabal Omar, located just minutes from Masjid Al Haram.

Main Duties:

• Respond promptly and professionally to emails, prioritizing urgent inquiries.
• Handle incoming calls with proper greetings as per hotel standards.
• Collect complete guest information during bookings, ensuring all preferences are documented.
• Communicate any last-minute changes such as new bookings or cancellations to the relevant departments.

Ideal Candidate:

• Strong communication skills and professional demeanor when handling guest inquiries.
• Able to multitask in a fast-paced environment.
• Competent in MS Office applications.

Benefits:
We offer competitive salaries in Saudi Riyals, generous food and beverage benefits, reduced hotel rates globally, and excellent healthcare and leave packages, making this role attractive for high-performing candidates seeking a career in luxury hospitality.

Join Our Team at Mandarin Oriental Al Faisaliah Riyadh!
Are you a master of craft who thrives in a collaborative environment? Do you possess a growth mindset and demonstrate integrity and respect while acting responsibly? We invite you to be part of the exceptional team at Mandarin Oriental, an award-winning operator of some of the most luxurious hotels and residences worldwide.

About the Role:
The Reservations Agent plays a crucial role in ensuring overall guest satisfaction at Mandarin Oriental Al Faisaliah Riyadh. You will be greeted with a warm, sincere voice, recognizing and anticipating individual guest needs while ensuring complete follow-up. Your responsibilities will include assisting guests and colleagues during emergencies by appropriately managing emails, alerts, and messages.

Key Responsibilities:

• Safeguard stored information and maintain confidentiality regarding guests and colleagues.
• Answer hotel’s main telephone number and connect calls accurately.
• Process and confirm guest reservations for Rooms, Food & Beverage, and Spa.
• Verify availability and explain guarantee, special rates, and cancellation policies.
• Document special requests and maintain an organized filing system for all correspondence.
• Ensure excellent service delivery that adheres to the property’s brand standards.

Our Commitment to You:

• Learning & Development: Unique programs crafted for every stage of your career.
• MOstay: Enjoy complimentary nights and attractive rates for your family.
• Health & Wellness: We prioritize your well-being with various health benefits.
• Retirement Plans: Benefits depend on your length of service and role.

Qualifications:
We are seeking dedicated individuals with exceptional communication skills and a commitment to delivering outstanding service. If you are enthusiastic and ready to contribute to our mission of luxury hospitality, apply now!

Join Marriott International as a Reservations Agent!
We invite you to be part of an exceptional team at The St. Regis Riyadh, where luxury and service converge. As a Reservations Agent, you will play a critical role in providing outstanding customer service by processing reservations and managing guest inquiries diligently.

Key Responsibilities:

• Handle all reservation requests, changes, and cancellations via phone, fax, or mail.
• Identify guest needs and determine appropriate room types while ensuring information accuracy.
• Explain guarantee and cancellation policies clearly to guests.
• Utilize sales techniques to maximize room revenue.

Professional Expectations:

• Maintain a clean and professional appearance, following company policies.
• Anticipate and address guests’ needs with a warm welcoming demeanor.
• Develop positive relationships with guests and coworkers, complying with quality assurance expectations.

Preferred Qualifications:

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.

Join us in creating memorable experiences and make an impact in the hospitality industry!

A reservation management employee is required who can handle work pressure and has experience in reservation management. Work is from 1 PM to 11 PM. Presence and responding to clients are required, as well as managing staff and employees.