Full-time Customer complaints clerk Jobs for Fresh Graduates in Saudi Arabia

We at Smart Link Company, part of the Gulf Group for Training and Education, are looking for customer service specialists to join our team.

Job Title: Customer Service

Details and Conditions:

• Nationality: Saudi
• Qualification: Diploma or Bachelor's degree
• Proficiency in English is excellent
• Salary: 6000 riyals
• Number of Days Off: Two days

Application Date: Applications are now open starting from February 242025.

How to Apply: Send your CV to the email with the job title + city in the subject line.

Join us at Qaswarah Real Estate Company in the Middle East!
We are looking for a professional customer service representative to join our wonderful team. In your role as a customer service representative, you will be part of a dynamic work environment, where you will assist customers and provide the support they need.

Job Requirements:

• Saudi nationality.
• Good communication skills and dealing with customers.
• Full-time availability for work.
• Proficiency in using computers and Office programs.
• Able to work under pressure.
• Resident of Medina.

Job Details:

• Working 6 days a week, 8 hours a day.
• Remote work after completing training.
• Able to attend the office if needed.

Join us as a customer service representative in the Roshn Real Estate project!
In this role, you will be part of a dynamic team working to support our clients through effective communication and helping to meet their needs.

Responsibilities:

• Responding to customer inquiries over the phone.
• Providing accurate information about our services.
• Providing technical support and assistance to customers.
• Achieving specified goals through outstanding performance.

Requirements:

• Saudi nationality or a child of a citizen, spouse of a citizen.
• Excellent command of the English language.

We are looking for individuals who are passionate and committed to excellence in service. If you have the required skills, we would love to hear from you!

Join our team as a Customer Support Officer!
If you are passionate about technology and looking for a stimulating work environment that offers you opportunities for growth and development, we are waiting for you with us at a technology company. We provide a dynamic and supportive work environment where you can enhance your skills and achieve success.

Responsibilities:

• Providing support to customers through various channels.
• Troubleshooting technical issues and assisting customers with their inquiries.
• Interacting with other support teams to ensure the best possible service is provided.

Requirements:

• Passion for technology and good knowledge of it.
• Strong communication skills.
• Ability to work under pressure and solve problems effectively.

For more information on how to apply, please send your details via email.

Joining the team of the Center for Medical Psychological Experts as a Customer Service Specialist
Our site is one of the leading providers of mental health services and we strive to provide the highest quality of support and communication with our clients. We are looking for a skilled Customer Service Specialist to contribute to improving our experience.

Responsibilities:

• Setting and defining performance and quality indicators in customer service.
• Participating in updating customer service procedures and manuals.
• Developing programs to give preference in the quality of services provided.
• Analyzing data to identify strengths and weaknesses and improve service quality.

Required Qualifications:

• A Bachelor's degree in any of the following fields: Advertising and Marketing Communication, Public Relations, Customer Service, or Executive Secretarial.
• Preferred professional certifications: MCSE, MOS, CCNA, Cambridge IT Skills, and HRD/HRMP certification.

Required Skills:

• Advanced customer service skills.
• Proficiency in Arabic and English.
• Ability to prepare reports and analyze data.
• Managing customer experience and providing effective consulting.

Joining the team at the Center for Mental Health Experts as a Customer Service Specialist
Our site is one of the leading providers of mental health services, and we strive to provide the highest quality of support and communication with our clients. We are looking for a qualified Customer Service Specialist to contribute to enhancing our experience.

Responsibilities:

• Establishing and defining performance indicators and quality standards in customer service.
• Participating in updating customer service procedures and guidelines.
• Developing programs to prioritize the quality of services provided.
• Analyzing data to identify strengths and weaknesses and improve service quality.

Qualifications Required:

• Bachelor's degree in any of the following specialties: advertising and marketing communication, public relations, customer service, or executive secretarial.
• Preferred professional certifications: MCSE, MOS, CCNA, Cambridge IT Skills, and HRD/HRMP certification.

Required Skills:

• Advanced customer service skills.
• Fluency in Arabic and English.
• Able to prepare reports and analyze data.
• Managing the customer experience and providing effective consultations.

Job Title: Customer Service Specialist

Job Description: This job involves setting and defining performance and quality indicators in customer service. The candidate will be responsible for participating in updating customer service procedures and guides and developing programs to enhance quality and professionalism in the established systems. Tasks will also include identifying strengths and weaknesses in current systems and preparing specialized documents and reports.

Main Responsibilities and Tasks:

• Conduct specialized studies and analyses to determine performance indicators and quality standards.
• Participate in updating customer service procedures and coordinate with the relevant departments.
• Develop advanced programs to ensure service exceeds customer expectations.
• Analyze data to identify strengths and weaknesses and provide appropriate solutions.
• Prepare documents and reports and provide recommendations in accordance with approved policies.