Full-time Receptionist Jobs in Saudi Arabia

• A dynamic and growth-oriented work environment.
• Opportunities for professional development.
• Competitive compensation and benefits.

Job Title:

Receptionist - Sports Club

Tasks:

Welcoming members and visitors

Responding to inquiries

Registering subscriptions and reservations

Monitoring attendance and payments

Coordinating with the team

Maintaining cleanliness and organization of the reception area.

Coordinating with trainers and management when necessary.

Raising notes or complaints to management in a professional manner.

Adhering to the club's policies and customer service standards

Requirements:

Experience in reception or customer service (preferred)

Politeness and good communication

Proficiency in using computers

Commitment and flexibility in working hours

• Welcoming guests and ensuring a smooth check-in and check-out process.
• Maintaining high standards of guest service throughout the guest journey.
• Exhibiting patience and empathy in guest interactions.
• Working proactively to ensure guest satisfaction.

• Handle company emails and incoming calls professionally.
• Provide translation support between Arabic and English.
• Assist with various administrative tasks to enhance office efficiency.

• Proficiency in English.
• Strong communication and organizational skills.
• Punctual, disciplined, and professional demeanor.
• Good command of Microsoft Office applications.

• Manage appointments and reservations efficiently.
• Ensure that visitors adhere to our protocols.
• Oversee cleanliness and maintain order in the reception area.
• Provide assistance in our health club as needed.

• Register and process check-ins for all arrivals.
• Handle guest check-outs efficiently and professionally.
• Update guest information into our computer systems post check-in.
• Manage cashiering duties, foreign exchange transactions, and night audits.
• Handle walk-in and call-in reservations and maintain a professional demeanor at all times.
• Provide courteous service and respond promptly to guest inquiries and requests.
• Resolve guest complaints by coordinating with relevant departments for immediate follow-up.
• Issue guest room key cards while ensuring security protocols are followed.
• Check and convey messages, mail, and packages to guests.
• Maintain cleanliness and organization of the front office area.
• Ensure all guests are greeted on arrival and departure.
• Communicate information across shifts to ensure seamless operations.

• University degree in Hotel Management or related field.
• Minimum 1 year of experience in a similar role at a star hotel.

• Promoting spa services and managing guest appointments.
• Providing exceptional customer service and answering guests’ inquiries.
• Ensuring guests check in seamlessly and managing payment transactions.

• High school diploma or *** equivalent.
• No prior work or supervisory experience required.
• Willingness to learn and contribute positively to the spa environment.

• Receptionist x2 for Saudis only

• Welcome and assist customers in a professional and friendly manner.
• Understand customer issues related to electronic devices.
• Receive malfunctioning devices and ensure proper handover to the laboratory/technical team.
• Coordinate with customers once devices are repaired and arrange pickup.
• Follow up with customers after device pickup to collect service feedback/surveys.
• Ensure accurate documentation and smooth administrative coordination.
• Maintain a high level of customer satisfaction throughout the service process.

• Reception Management: Maintain the reception area, answer calls/messages professionally, greet visitors, manage office post and courier deliveries, report maintenance issues.
• Administration: Manage office supplies, implement internal event calendars, update Café monitors, and handle meeting room bookings.
• Internal Communications: Oversee HR communications on platforms such as Instagram and Slack.

• Minimum secondary education.
• At least one year of experience in a similar role.
• Proficient in MS Office.

• Strong verbal and written communication skills.
• Excellent organizational and coordination abilities.
• Customer service mentality and friendly demeanor.

• Welcoming guests and arranging check-in and check-out procedures.
• Providing useful information about the resort and the services provided.
• Interacting with guests in a professional manner and ensuring their satisfaction.

• Experience in the field for at least one year.
• Strong communication skills and the ability to handle different situations positively.

• A diploma in administration or equivalent.

• Excellent communication skills and the ability to work under pressure.
• Proficiency in computer usage and Microsoft Office programs.
• Punctuality and a neat appearance.
• Good organizational and follow-up skills.