Full-time Receptionist Jobs in Saudi Arabia

• Proficiency in English.
• Skills in dealing with workforce.
• Basic experience in this field.
• Proficiency in Urdu is considered an additional advantage.

Company Description

Nature Touch Spa is top luxury spa in Jubail and the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Guest Service &  Sales Associate at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 2:30pm - 11:30pm (1 hour break in between)
• Good Attitude and Willing to train
• Experience in Receptionist Duties and Clerical Skills
• Social Media Knowledge 
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent
• Can speak and understand English Language

• Collaborate with teams to achieve work objectives efficiently.
• Ensure effective communication with peers and managers, displaying openness to directions and feedback.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Resolve related issues and escalate complex operational problems as necessary.
• Follow quality requirements and compliance with procedures and safety regulations.

• Diploma Degree in Secretarial Institute.
• Experience: Fresher - 0-2 years.

• Adaptability
• Analytical Thinking
• Archiving
• Communication
• Creativity
• Customer Service Oriented
• Initiative
• MS Office Proficiency
• Research and Analysis
• Teamwork and Time Management
• Well Organized and Ability to Work Under Pressure

• Proficiency in English.
• Skills in dealing with labor.
• Basic experience in this field.
• Proficiency in Urdu is considered an additional advantage.

• Proficiency in English.
• Skills in dealing with labor.
• Basic experience in this field.
• Proficiency in Urdu is considered an additional advantage.

• Welcoming guests and clients warmly.
• Organizing and managing meeting schedules.
• Providing administrative support as needed.

• Saudi nationality is a fundamental requirement.

• Welcoming and assisting guests warmly.
• Managing front desk operations effectively.
• Answering phone calls and scheduling appointments.
• Maintaining accurate records.
• Performing general clerical duties to support the team.

• Strong phone etiquette and communication skills.
• Proficiency in receptionist duties and clerical skills.
• Exceptional customer service abilities.
• Organizational and multitasking skills, suitable for a dynamic environment.
• Fluency in English and/or Arabic is an advantage.
• Previous experience in a similar role, especially in wellness or spa operations, is a plus.

• Proficiency in English.
• Skills in dealing with labor.
• Basic experience in this field.
• Proficiency in Urdu is an additional advantage.

• Greeting and welcoming guests as soon as they arrive at the office.
• Directing visitors to the appropriate person and office.
• Answering, screening, and forwarding incoming phone calls.
• Ensuring the reception area is tidy and presentable.
• Providing basic and accurate information in-person and via phone/email.
• Receiving, sorting, and distributing daily mail/deliveries.
• Maintaining office security by following safety procedures.
• Ordering front office supplies and keeping inventory of stock.
• Updating calendars and scheduling meetings.
• Arranging travel and accommodation and preparing vouchers.
• Keeping updated records of office expenses and costs.
• Performing other clerical receptionist duties such as filing, photocopying, and faxing.

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• High school degree; additional certification in Office Management is a plus.

• Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
• Manage guest queries and ensure timely resolution.
• Conduct audits as required and keep management informed of guest feedback.
• Sustain high levels of customer service consistently.
• Participate in training and assist with the development of front office team members.
• Have a thorough understanding of hotel room categories, rates, packages, and promotions.
• Optimize room occupancy through effective up-selling techniques.
• Adhere to financial procedures regarding currency and payment acceptance.
• Follow hotel policies on security, fire regulations, and health and safety.
• Assist other departments when necessary.

• Previous experience in a customer-focused role.
• High school diploma or equivalent.
• Positive attitude and excellent communication skills.
• Strong commitment to high-quality customer service.
• Good grooming standards.
• Ability to work independently and as part of a team.
• Competent IT skills.

• Experience in cash handling.