Full-time Receptionist Jobs in Saudi Arabia

• Front Desk & Guest Relations: Welcome guests professionally and provide tours of the facility. Manage incoming and outgoing calls.
• Sales & Client Support: Assist clients in selecting package options and support them in their decision-making process. Ensure excellent customer service and effective problem resolution.
• Administrative Tasks: Handle emails, organize files, and maintain both digital and physical documentation.
• Supplier & Partner Support: Manage orders and ensure active stock levels.

• Empathy and calmness in handling guest concerns.
• Strong problem-solving skills.
• Excellent listening and communication abilities.
• A quick learner with a sound understanding of operational procedures.
• Fluency in English and Arabic.

• Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
• Manage guest queries and ensure timely resolution.
• Conduct audits as required and keep management informed of guest feedback.
• Sustain high levels of customer service consistently.
• Participate in training and assist with the development of front office team members.
• Have a thorough understanding of hotel room categories, rates, packages, and promotions.
• Optimize room occupancy through effective up-selling techniques.
• Adhere to financial procedures regarding currency and payment acceptance.
• Follow hotel policies on security, fire regulations, and health and safety.
• Assist other departments when necessary.

• Previous experience in a customer-focused role.
• High school diploma or equivalent.
• Positive attitude and excellent communication skills.
• Strong commitment to high-quality customer service.
• Good grooming standards.
• Ability to work independently and as part of a team.
• Competent IT skills.

• Experience in cash handling.

• Ensure retail displays are clean, attractive, and well-stocked.
• Stay updated with guest service results and make improvements as necessary.
• Send confirmation letters to guests regarding their requested services.
• Maintain thorough knowledge of all well-being services and other amenities offered by the hotel.
• Notify the Manager of any guest complaints immediately.
• Proactively suggest improvements, expansions, or creation of new services.
• Stay informed about trends in beauty, health, and leisure services.
• Upsell Spa services and products to enhance guest experiences.
• Adhere to the departmental budget while maximizing revenue.
• Assist in preparing daily and monthly revenue reports.
• Ensure all changing rooms are clean and well-stocked with amenities.
• Assist guests with bookings and lead departmental orientation for new team members.

• Maintain a visitor log, documenting all visits with complete details and the purpose of each visit.
• Greet all guests with a warm smile and professional courtesy.
• Stay at your station during working hours except for emergencies.
• Communicate effectively with all departments regarding visitors or guests.
• Obtain scheduled visit agendas from departments and assist visitors accordingly.
• Ensure every visitor wears a visitor badge.
• Answer daily incoming phone calls from parents and coordinate with supervisors for swift responses.
• Provide on-site support at external marketing events.
• Organize guided tours for prospective parents or investors.
• Assist with scheduling and booking small meeting spaces.
• Maintain organized paper and electronic records.
• Perform any other tasks as assigned by the administration.

• Bachelor's degree; relevant coursework or training is a plus.
• Previous experience in a receptionist or administrative role; experience in an educational setting preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Excellent organizational skills with the ability to multitask.
• Demonstrated problem-solving skills.
• Ability to work collaboratively in a team-oriented environment.
• Fluency in Arabic and English is required.

• Distribute mail efficiently.
• Act as the first point of contact for visitors, greeting and welcoming them professionally.
• Answer and direct phone calls.
• Manage appointments and meeting schedules.
• Coordinate with internal departments.
• Perform basic administrative tasks as required.

• High school diploma or above.
• Basic computer skills.
• Good communication skills.
• Professional appearance and attitude.
• Previous experience is a plus.

• Assist guests with check-in and checkout, and manage cashiering duties.
• Welcome guests and register them according to hotel standards, issuing room keys.
• Ensure repeat guests and VIPs receive special recognition and services.
• Collaborate with other departments to meet guest requests and needs.
• Handle guest complaints and comments effectively and tactfully.
• Maintain guest privacy and confidentiality at all times.
• Be alert on matters concerning in-house credit.

• Maintain knowledge of food & beverage services as well as hotel services.
• Be familiar with hotel safety and emergency procedures.
• Report for duty on time and in a clean uniform.
• Maintain high standards of personal appearance and hygiene.

• Diploma in Tourism / Hospitality Management.
• Minimum 1 year of relevant experience.
• Excellent proficiency in English; proficiency in Turkish, French, Japanese, Chinese, Spanish, Indonesian, Malaysian or Urdu with valid certification is required.

• Good communication and customer service skills.
• Team player, self-motivated, and energetic.
• Professional grooming at all times.

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience including check in/out and complete audit procedures.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service at all times.
• Assist in the training and development of the Night Team when required.
• Maximize room occupancy using upselling techniques.
• Comply with hotel security, fire regulations, and all health and safety legislation.

• Experience in a customer-focused industry.
• High school certificate or equivalent.
• Positive attitude and good communication skills.
• Commitment to delivering high-quality customer service.
• Excellent grooming standards.
• Ability to work individually as well as part of a team.
• Competent IT proficiency.

• Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
• Manage guest queries and ensure timely resolution.
• Conduct audits as required and keep management informed of guest feedback.
• Sustain high levels of customer service consistently.
• Participate in training and assist with the development of front office team members.
• Have a thorough understanding of hotel room categories, rates, packages, and promotions.
• Optimize room occupancy through effective up-selling techniques.
• Adhere to financial procedures regarding currency and payment acceptance.
• Follow hotel policies on security, fire regulations, and health and safety.
• Assist other departments when necessary.

• Previous experience in a customer-focused role.
• High school diploma or equivalent.
• Positive attitude and excellent communication skills.
• Strong commitment to high-quality customer service.
• Good grooming standards.
• Ability to work independently and as part of a team.
• Competent IT skills.

• Experience in cash handling.

• Welcoming and registering visitors professionally.
• Managing incoming calls and emails.
• Coordinating with security and site teams.
• Maintaining visitor logs and basic reports.

• Fluent in English (spoken and written).
• Good computer skills (MS Office, email handling).
• Professional appearance and communication skills.
• Ability to handle visitors, calls, and basic security coordination.
• Prior experience in reception or security roles is an advantage.

• Conducting check-in/out inspections.
• Overseeing inventory management and stock counts.
• Supervising the maintenance and cleaning teams.
• Coordinating repairs and maintenance timely.
• Preparing reports on property operations and guest feedback.
• Handling guest requests efficiently.
• Managing incoming and outgoing communications.
• Maintaining the reception area’s appearance.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in property management systems.
• Ability to work independently in a fast-paced environment.

• Greet and welcome visitors, students, and parents professionally.
• Answer phone calls, manage inquiries, and direct them to the appropriate departments.
• Maintain a clean and organized reception area.
• Manage daily attendance logs and appointment schedules.
• Assist with student registration and basic administrative tasks.
• Coordinate with different departments to ensure smooth workflow.
• Handle incoming and outgoing documents and deliveries.

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Attention to detail and ability to work under pressure.
• Basic computer skills (MS Office, email, scheduling tools).
• Customer-service oriented mindset.

• Bachelor's degree in any related field.
• Previous experience in front desk, customer service, or administration is preferred.
• Saudi nationality is a must.
• Availability to work the 1 PM – 9 PM shift.

• Excellent communication skills and a proactive approach to understanding guests' needs.
• Exceptional customer service skills and problem-solving ability.
• Good level of reading, writing, and spoken English.
• Computer skills, including Microsoft Word, Excel, and PowerPoint.
• Experience with Spa Booking Software and the Opera system.

• Competitive basic salary and tax-free environment.
• Housing and transportation are provided.
• 30 days of vacation and 10 public holidays per year.
• Paid home leave tickets.
• Complimentary employee meals and medical insurance.
• Opportunities for growth and development.

We are seeking a professional Receptionist to serve as the first point of contact for our organization, greeting visitors and clients with a warm and welcoming demeanor while managing front desk operations efficiently. The ideal candidate will handle incoming calls, schedule appointments, manage correspondence, and maintain accurate visitor logs while ensuring the reception area remains organized and presentable at all times. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively while providing exceptional customer service and administrative support to various departments within the company.

• Greeting and welcoming guests as soon as they arrive at the office.
• Directing visitors to the appropriate person and office.
• Answering, screening, and forwarding incoming phone calls.
• Ensuring the reception area is tidy and presentable.
• Providing basic and accurate information in-person and via phone/email.
• Receiving, sorting, and distributing daily mail/deliveries.
• Maintaining office security by following safety procedures.
• Ordering front office supplies and keeping inventory of stock.
• Updating calendars and scheduling meetings.
• Arranging travel and accommodation and preparing vouchers.
• Keeping updated records of office expenses and costs.
• Performing other clerical receptionist duties such as filing, photocopying, and faxing.

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• High school degree; additional certification in Office Management is a plus.

• Manage day-to-day operations related to customer interactions to ensure service continuity.
• Identify and contribute to process improvement opportunities by applying best practices.
• Prepare accurate reports for Customer Relationship Management (CRM) to meet company standards.
• Maintain and record customer information and feedback in the CRM system.
• Coordinate with relevant departments to address customer inquiries.
• Support customer satisfaction and loyalty programs in accordance with AJVA and FORD standards.
• Develop effective relationships with colleagues to achieve team performance objectives.
• Adhere to departmental policies and procedures to ensure consistent work quality.
• Comply with safety, quality, and environmental management policies.

• 0-3 years of experience in Customer Relations or a related field.
• Bachelor’s Degree in Business Management, Marketing, or a relevant field.

Welcome!

We need a Saudi employee for a real estate company in Al-Badiyah neighborhood in Riyadh, responsible for collection and following up with tenants in the morning or evening.

 We are looking for a distinctive "front desk" for our office in Riyadh. If you are someone who loves dealing with people, is personable, and can handle office and field matters at the same time, this is the place for you.

Salary: 2500 to 4000 Riyals

What will you do with us? (Tasks):

• Customer reception: You will be the first face the client meets in the office, welcoming them with a smile, answering their calls, and explaining all the details of the properties we have through the office's "dashboard".
• Data management: Your work on "Excel" must be accurate; you will enter customer and unit data, and provide us with reports whenever we need them quickly and easily.
• Owner relations: You will communicate with our current owners and keep them updated about their properties, as well as reach out to new owners and present our property management services in your convincing style.
• Collection follow-up: In your personable way, you will remind tenants of rent due dates and overdue payments, ensuring that the office's financial matters are in order.
• Field visits: You will check on vacant properties, ensure they are clean and ready, and take appealing photos and videos to promote them.
• Coordination and research: You will coordinate with the online team regarding advertisements and visits, and always keep an eye on the market to find new units and properties to add to the office.
• Closing deals: You will meet clients in the office or on the phone, presenting them with properties on the dashboard in a smart sales style that encourages them to sign contracts willingly.
• Strong collection: You will be responsible for the collection file; you will inform tenants of payment dates, follow up on overdue payments with firmness and professionalism, and ensure that every riyal goes back to the owners and the office on time.
• Field coordination: You will schedule visits for serious clients and show them the units in person, providing the online team with all the information and images they need for advertisements.

What do we need from you? (Requirements):

• Experience: At least two years of experience in real estate, customer service, or collection within the city of Riyadh.

• Education: High school diploma or equivalent (not a strict requirement for applying)

• Skills: Knowledge of "Microsoft Excel" (data entry, extraction, and report presentation).

• Languages: Fluency in Arabic (a strict requirement), and a basic level of English (not mandatory)

• Flexibility: Ability to work on a shift basis and conduct field visits.

• Driving license: Having a valid driving license is preferred but not a primary requirement.
  
  

  The benefits we offer you:

• Attractive commissions if you achieve monthly targets.
• Transportation allowance for your field visits.
• A work phone for your calls with clients and owners.

• Welcoming and Registering Guests: Greeting guests upon their arrival and facilitating the check-in and check-out processes efficiently.
• Customer Service: Responding to guests' inquiries, requests, and concerns professionally and providing information about hotel services and tourist attractions.
• Managing Reservations: Allocating suitable rooms for guests and managing booking and cancellation processes.
• Administrative Responsibilities: Processing payments, maintaining accurate records, managing phone calls, and receiving mail and messages.
• Coordinating with Other Departments: Collaborating with housekeeping and maintenance teams to ensure a seamless and integrated experience for guests.
• Maintaining the Reception Area: Ensuring that the reception desk is clean, tidy, and organized at all times.

• Communication and customer service skills.
• Problem-solving skills.
• Good organizational skills.
• Familiarity with hotel software.
• Attention to detail.

• Previous experience in customer service or reception in the hotel sector.
• Proficiency in verbal and written communication skills.
• Good knowledge of hotel management systems.
• Ability to work under pressure.
• English or other languages would be an additional advantage.