Customer Services Full-time Jobs in Dammam

Join Our Team as a Senior Accountant!
The Audit Station is a leading construction company seeking an experienced Senior Accountant to manage and oversee all accounting activities. This pivotal role ensures accurate financial reporting while providing vital financial support for managing large-scale projects.

Key Responsibilities:

• Monitor and ensure accurate accounting entries for project-related transactions.
• Manage accounts receivable and payable, ensuring account reconciliations.
• Oversee project costs to ensure alignment with budgets.
• Prepare tax reports and ensure compliance with regulations.
• Coordinate with teams to align accounting with project execution.
• Support audit processes and manage cash flows.
• Develop accounting policies tailored to the construction sector.
• Provide financial analyses and recommendations for strategic decision-making.

Requirements:

• Bachelor’s degree in Accounting or Finance; CPA or CMA preferred.
• 5 years of accounting experience, with at least 2 years as a Senior Accountant in construction.
• Strong knowledge of IFRS or GAAP accounting standards.
• Experience managing complex project accounts.
• Proficient in accounting software; QuickBooks and Odoo preferred.
• Strong financial analysis skills and problem-solving ability.
• Excellent organizational skills and ability to manage multiple projects.
• Ability to work under pressure and meet deadlines.
• Strong communication skills for negotiation with teams and contractors.

Join Our Team as an Administrative Assistant!
We are Metras Security Services, a Class A Leading security provider located in Dammam, Saudi Arabia, and we are seeking a dedicated Administrative Assistant to join our dynamic team.

Role Responsibilities:

• Provide comprehensive administrative support.
• Handle communications with proper etiquette.
• Maintain effective communication within the office.
• Utilize executive administrative assistance and clerical skills.

Qualifications:

• Proven experience in administrative support roles.
• Strong administrative assistance and executive administrative assistance skills.
• Excellent phone etiquette and communication skills.
• Proficient in Microsoft Office.
• Excellent organization and time-management skills.
• Attention to detail and problem-solving abilities.
• Able to work well in a team environment.

If you are looking for a challenging yet rewarding role with a top-tier company, apply now!

Join Flowserve Corporation as an Accountant!
Flowserve is a global leader in manufacturing and aftermarket services for comprehensive flow control systems. With a commitment to sustainability and innovation, our team of over 16000 employees across 50+ countries collaborates to deliver exceptional flow control solutions.

Role Overview:
As an Accountant at Flowserve, you will play a crucial role in analyzing financial information and preparing reports to maintain accurate records of assets, liabilities, profit and loss, tax liabilities, and other financial activities.

Key Responsibilities:

• Participate in accounting processes and month-end closing under US-GAAP.
• Perform monthly closings and general ledger account analyses.
• Produce daily and monthly financial reports.
• Engage with vendors and customers regarding fixed asset issues.
• Ensure compliance with SOX controls.

Preferred Qualifications:

• Bachelor's degree in a relevant field.
• 57 years of relevant experience.
• Strong analytical and problem-solving skills.
• Proficiency in MS Office and basic ERP systems knowledge.
• Excellent communication skills in English.

Why Join Us?
Flowserve offers a culture of innovation and integrity, coupled with the opportunity for professional development and industry-leading rewards. Become part of a team that strives to create extraordinary flow control solutions that make a positive impact globally.

Join Hempel as a Warehouse Manager in Dammam!
We are looking for a highly motivated Warehouse Manager to lead and manage our logistics activities. This pivotal role ensures the smooth operation of daily warehouse functions, inventory control, and team leadership while adhering to quality, legal, and HSE standards.

Key Responsibilities:

• Manage and control warehouse activities to ensure a safe working environment.
• Oversee daily operations focusing on product flow, including receiving goods, storage, picking, packing, and shipping.
• Ensure compliance with company policies and relevant management systems such as QMS and EMS.
• Plan and prepare shipments to meet customer needs effectively.
• Control inventory based on established procedures.
• Drive continuous improvement initiatives in collaboration with cross-functional teams.

Qualifications:

• Bachelor’s degree in a relevant field.
• At least 5 years of warehouse operations experience, including 3 years in a management role.
• Strong command of English and proficiency in MS Office; experience with Dynamics is a plus.
• Familiarity with QMS standards is desirable.
• Excellent communication and problem-solving skills.
• A team player with a passion for continuous improvement and leadership capability.

Application Deadline: 30 April 2025

Be part of a global community at Hempel where your ideas matter!

Join Nestlé Waters as a Warehouse Manager!
At Nestlé Waters, we are dedicated to optimizing our operations and ensuring high levels of service. As a Warehouse Manager, you will oversee our logistics operations, striving for efficiency and sustainability within our warehouses in Dammam.

• Main Purpose of Job: Manage warehouse operations, ensuring efficiency, low costs, and high quality.
• Key Responsibilities:
  • Monitor compliance with Nestlé Health, Safety, and Environmental standards.
  • Improve performance and KPI's through effective cost management strategies.
  • Evaluate workflow for optimal storage and transportation of products.
  • Collaborate with various departments for cohesive operational success.
• Key Experiences Required:
  • 5+ years in warehouse management or logistics.
  • Operational experience in transportation and materials control.
  • Experience with SAP and logistics optimization projects.
• Personal Qualities: Competent communicator, with leadership skills and a continuous improvement mindset.

Job Purpose
To operate heavy-duty trailer trucks (Trilla) for the safe and timely transportation of goods and stock between cities across Saudi Arabia, ensuring compliance with traffic laws, safety standards, and company procedures.

Key Responsibilities

• Operate company-owned trailer trucks (Trilla) to transport goods between warehouses, distribution centres, and retail branches across different cities.
• Ensure secure loading and unloading of cargo, verifying quantities and conditions as per delivery documentation.
• Conduct pre-trip, in-route, and post-trip inspections of the vehicle to ensure roadworthiness.
• Adhere to all applicable Saudi traffic laws, weight regulations, and company safety policies.
• Communicate with dispatchers and fleet coordinators to receive route assignments and report delivery status.
• Maintain accurate delivery records including logbooks, fuel consumption, and cargo reports.
• Immediately report delays, accidents, breakdowns, or any transport issues to the fleet coordinator.
• Assist in routine vehicle maintenance by reporting service needs or abnormalities.
• Ensure cargo is delivered within set timeframes and monitoring of handling stock with care to avoid damage.

Qualifications & Requirements

• Valid Heavy Vehicle (Trilla) Driving License issued in Saudi Arabia.
• Minimum 23 years of experience in long-distance trailer driving.
• Good knowledge of Saudi intercity routes and road regulations.
• Ability to read delivery documents and use GPS or route tracking systems.
• Strong safety awareness and responsibility for cargo security.

Join ADB World as a Sales Executive!
We are seeking a motivated and results-driven Sales Executive to be part of our dynamic team in Saudi Arabia. As a leading provider of application integration and development services, ADB World offers a robust platform to grow your career.

Key Responsibilities:

• Identify and contact potential clients.
• Understand client needs and offer suitable solutions.
• Develop and execute effective sales strategies.
• Manage the sales pipeline and outreach to customers.
• Achieve and exceed sales targets.
• Maintain strong relationships with existing clients.
• Handle negotiations and prepare sales reports.

Qualifications:

• Strong sales and negotiation skills.
• Proven experience in customer outreach and relationship management.
• Ability to develop and implement effective sales strategies.
• Excellent communication and presentation skills.
• Must be a native Arabic speaker and fluent in English.
• Must be an Arab national.
• Proven sales experience in the Saudi Arabian market is required.
• Self-motivated with the ability to work independently.

Compensation: We offer a basic salary plus commission. Please mention your current and expected salary in your application.

Join Our Team as a Crane Operator!
We are looking for an experienced Crane Operator to support our vocational training program at the Saudi Technical Institute for Petroleum Services in Dammam. This role involves not only operating heavy equipment but also training the next generation of operators.

Key Responsibilities:

• Perform pre-operational inspections and basic maintenance for heavy equipment to ensure safety and readiness.
• Deliver hands-on training for heavy equipment operation.
• Demonstrate safe operating practices and industry standards for mobile crane use.
• Guide trainees in operating mobile cranes, focusing on maneuvering and load lifting techniques.
• Provide coaching and feedback to trainees during practical exercises.
• Monitor and assess trainees' performance.
• Ensure compliance with health and safety regulations during training.
• Collaborate with instructors to align training with curriculum goals.
• Support external audits and accreditation for crane training.
• Maintain records of equipment operation and maintenance.

Qualifications:

• 5 years of industrial experience as a crane operator, preferably in oil & gas or construction.
• Proficiency in English.
• SAG license and Aramco approval as a Crane Operator.
• 12 years of training or coaching experience (preferred).
• Strong communication, demonstration, and safety-conscious skills.
• Professional demeanor and enthusiasm for developing trainees' skills.

If you have a passion for teaching and experience in crane operation, we would love to hear from you!

Join the Saudi Technical Institute for Petroleum Services as an IT Technician!
We are looking for a dedicated and skilled individual to provide essential IT support across our organization. As an IT Technician, you will play a key role in maintaining our technological infrastructure and assistance to end-users.

Responsibilities:

• Technical Support: Provide first-line support for hardware, software, and network-related issues. Respond to service desk tickets, troubleshoot problems, and ensure timely resolution.
• Hardware & Software Maintenance: Install, configure, and maintain computers, printers, and other IT equipment. Perform regular updates and patches for software applications.
• Network Support: Assist in maintaining local area networks (LAN) and internet connectivity. Monitor network performance and report issues to senior staff.
• System Administration Support: Assist in creating and managing user accounts and access controls. Ensure compliance with IT policies.
• IT Projects Support: Assist in the deployment of new IT systems or upgrades and provide support during training sessions.

Qualifications:

• 13 years of experience in IT support.
• Certificate in Information Technology, Computer Science, or related field.
• Strong problem-solving skills and customer service orientation.
• Ability to manage multiple tasks and adapt to new technologies.

Join Our Team as a Retail Sales Executive!
AC Care, part of Midis Group, is seeking a dedicated Retail Sales Executive to uphold our commitment to customer satisfaction and excellence in service. Your role will be pivotal in creating a professional and inviting atmosphere in our store.

Key Responsibilities:

• Maintain a strong floor presence, actively driving sales and promoting customer service excellence.
• Build solid relationships with customers to enhance product knowledge and ensure client satisfaction.
• Keep the store clean and organized, ensuring products are displayed according to visual merchandising standards.
• Participate in stock processing and maintain an awareness of all promotions and new releases.
• Handle security risks and theft situations professionally.
• Comply with all store policies, particularly in relation to payments, exchanges, and loss prevention.
• Engage in continuous training to maintain up-to-date certifications.

Qualifications:

• High School Diploma or equivalent; Technical degree preferred.
• No prior experience required.

Join us in providing the best in customer experience and satisfaction while being part of a dynamic team.

Join Our Team as a Receptionist!
At Skin Essentials Medical Clinics, we are looking for a dedicated Receptionist to be the first point of contact for our clients. If you are passionate about delivering excellent customer service in a medical setting, we want to hear from you!

• Key Responsibilities:
  - Assist patients in scheduling appointments
  - Manage phone calls and inquiries
  - Ensure a welcoming environment for clients
  - Handle administrative tasks related to reception duties
• Requirements:
  - Must have the ability to speak Arabic and English
  - Saudi Nationality is required

Join MantoRose as a Barista!
We are looking for an enthusiastic Barista to provide excellent customer service and create memorable experiences for our guests.
Responsibilities:

• Welcome and greet customers as they enter.
• Follow health and safety regulations.
• Present the diverse menus of beverages and food, responding to customer inquiries.
• Relay customer feedback to management and suggest improvements to food and drink menus.
• Check and maintain a clean stock of cups and preparation tools.
• Conduct regular checks on equipment and report maintenance needs.
• Take customer orders with attention to detail and preferences.
• Prepare and serve beverages, pastries, and fast food items.
• Handle cash and credit card payments.
• Maintain cleanliness in the food and beverage preparation area.

Qualifications:

• Strong organizational skills and the ability to find quick solutions to problems arising in the café.
• Quick-witted and attentive, keeping focus on details regarding presentations and customer preferences.
• Enthusiastic and passionate attitude at all times.
• Well-mannered and polite with responses.
• Able to multitask efficiently.
• Experience with coffee and espresso preparation equipment.
• Emotional stability in dealing with work pressures and difficult situations.
• Creative skills in preparing and decorating drinks.
• Commitment to continuous learning and familiarity with the latest techniques in hot and cold beverage preparation.

Join Satech as an Accountant!
As a reputable engineering consultancy firm with over 40 years of experience, Satech is looking for a qualified Accountant to support our financial team. Your expertise will play a crucial role in maintaining our financial health and supporting our operations across the Gulf region.

Key Responsibilities:

• Oversee daily transactions including accounts payable/receivable and bank reconciliations.
• Prepare quarterly sales and purchases reports.
• Process client invoices and manage purchase orders via ERP.
• Update client portals and track payments.
• Prepare budget reports and revenue forecasts.
• Organize financial data for accessibility and update records regularly.
• Ensure compliance with regulations and contribute to policy development.

Qualifications:

• Bachelor's degree in Accounting.
• 45 years of relevant experience in accounting.
• Strong competency in MS Excel and experience with ERP systems.
• Excellent analytical and team management skills.

Become a part of a dynamic team dedicated to excellence in engineering services!

Join SANY Group as a Sales Manager in the Sanitation Equipment Division!

We are seeking a dynamic and motivated Sales Manager to lead the sales and business development of our sanitation products in Saudi Arabia and the Middle East. As a global leader in engineering and heavy machinery, SANY is expanding its footprint in the sanitation equipment sector.

Summary of the Role:
The Sales Manager will be responsible for driving sales, developing channels, and managing customer resources for a wide range of sanitation products, including but not limited to:

• Electric Sweeper Trucks
• Electric Sprinkler Trucks
• Electric Road Sweepers
• Fuel-Powered Sweeper Trucks
• Fuel Collection & Transportation Equipment
• Electric Collection & Transportation Equipment

Key Responsibilities:
In this role, you will:

• Develop and implement a detailed market development strategy for sanitation products in Middle East countries.
• Identify and engage customer resources, assess their needs, and facilitate the signing of sales contracts.
• Achieve regional sales targets and ensure timely follow-up on payments to minimize financial risks.
• Conduct market surveys and provide insightful trend analyses and reports.
• Optimize business strategies based on market conditions and industry developments.

Pre-Requisites:
To be successful in this role, you should possess:

• Bachelor’s degree or above in Marketing, Mechanical Engineering, or related field.
• 35 years of proven experience in the sales of sanitation vehicles and equipment.
• Familiarity with local sanitation brands and key market players across the Middle East.
• Proficiency in English is mandatory; Arabic language skills are highly preferred.

Competencies:
We are looking for candidates with:

• Strong understanding of the sanitation market across Middle East regions.
• Excellent sales, negotiation, and communication skills.
• Demonstrated ability to achieve significant sales results and client satisfaction.

What We Offer:
Joining SANY means you'll enjoy:

• Competitive salary and performance-based incentives.
• A clear career growth path in international business development.
• A dynamic, multicultural work environment.

Job Summary:
Supporting Operational business with front-end financial planning, cost allocation, and recording to ensure sound financial management. Supply Management with regular and ad-hoc reports on spending, cash flow forecasting, aged debt/liabilities, project profitability, etc.

Key Accountabilities:

• Be the focal point within CORE for Group Accounting and Financial teams for information or forecasts.
• Support the central account team to ensure all the accounting entries for various business transactions are approved as per policy before entry into the financial system.
• Ensure accounting information is processed in the financial system efficiently and without errors.
• With support from the Operational team, prepare forecasts for revenue, CAPEX, OPEX, and cash flow.
• Prepare costing and profitability reviews for tenders or RFQs with the support of the Operational team.
• Coordinate timely bank payments.
• Promote and audit accurate stock/inventory control.
• Work with CORE’s partner companies for recording costs and following up on relevant action points.
• Support account reconciliations in agreed timelines and follow up on outstanding items.
• Assist the Accounting Manager and Finance Manager in the preparation of the yearly budgets, cash flow forecasts, etc.

Knowledge, Skills, and Aptitude:

• Educational Qualifications & Certifications: University's degree in Accounting, Finance, or a related field; SOCPA Certification.
• Knowledge: Knowledge in Financial Accounting and Internal Control Issues.
• Technical Skills: Proficiency with accounting software, such as SAP or ERP.
• Language Skills: Fluency in both English and Arabic with good communication skills, both written and verbal.
• Experience: Minimum of 24 years’ experience in Accounting or Finance.

Join Our Team as a Retail Sales Executive!
At AC Care - Arab Computers for Maintenance, we pride ourselves on our commitment to customer satisfaction and excellence. We are currently seeking a passionate and dedicated Retail Sales Executive to enhance our customer service operations in Dammam.

Job Responsibilities:

• Maintain a strong floor presence to drive sales and promote exceptional customer service.
• Build solid relationships with customers through effective communication and product expertise.
• Ensure the store is kept clean and organized, and stock is well-displayed per the guidelines.
• Stay informed about all products, promotions, and new releases to assist customers better.
• Process and replenish merchandise efficiently and handle stock receipts.
• Identify security risks and respond to theft professionally.
• Follow company policies and procedures regarding transactions, security, and loss prevention.
• Participate in necessary training programs to maintain up-to-date skills and certifications.
• Address customer inputs and complaints warmly and escalate issues when necessary.

Position Requirements:

• Education: High School Diploma or Bachelor’s/Technical degree preferable.
• Experience: No prior experience is required; a willingness to learn is essential.

Join us at AC Care, where you can contribute to an enthusiastic team that values customer relations and satisfactory service.

Join Our Team at FedEx!
We are excited to announce job opening available for dedicated individuals in our Riyadh, Jeddah, and Dammam locations. We are looking for talented professionals to fill the following position:

• Customs Broker

Requirements:
The ideal candidates should have experience with the Fasah system and be well-versed in express shipping and logistics services.
We encourage you to apply and be part of our dynamic team!