Customer Services Jobs in Dammam

Requirements:

Proficiency in Adobe After Effects and Adobe Premiere.

Strong knowledge of Adobe Photoshop and Adobe Illustrator.

Creativity and attention to detail.

Strong communication skills and teamwork.

Responsibilities:

Create high-quality videos.

Design engaging visual content for various media platforms.

Collaborate with the team on administrative tasks.

• Implement instructions and ensure the execution of decisions made by the direct manager.
• Manage both physical and electronic mail, including sorting, distributing, and responding to messages.
• Organize files and document transactions effectively.
• Coordinate and organize meetings and take minutes.

• Bachelor's degree in Human Resources or Executive Secretarial studies.
• Practical experience of no less than two years in the same field.
• Proficiency in using email management software and office machines.

• The ability to type and write quickly and accurately.
• Time management and the ability to take responsibility.
• Proficiency in both Arabic and English.

• Controlling sales operations.
• Maintaining customer credit files and ensuring that they meet the required documentation according to credit policy.
• Uploading customer documents into the SAP system and keeping electronic copies for auditing purposes.
• Updating bond statuses and sending a monthly report to the Credit Control Manager.
• Coordinating with branch finance teams to ensure customer audits are completed on schedule.
• Preparing a monthly report to confirm balances and provide feedback to the finance department.
• Understanding the sales commission system and calculating it monthly.
• Coordinating with branch teams regarding transactions (reversing payments, adjusting credit limits, etc.).
• Updating customer data in the system.
• Sending a daily report of actual collections by representatives against targets.
• Following up on a monthly audit of no less than 10 customers for each branch and sharing the results with management.

• Entering data into the (ERP) system accurately and in a timely manner.
• Ensuring the availability of supporting documents for all entries.

• Bachelor's degree or diploma in finance or accounting.
• At least one year in financial accounting for bachelor's degree holders.
• 5+ years in financial accounting for diploma holders.
• Proficiency in Arabic and English in writing and speaking.

• Health insurance.
• Training and development.
• A professional environment and accommodations for people with disabilities.

• Implement sales plans and achieve specified sales targets.
• Communicate with current and potential clients and provide suitable offers.
• Follow up on sales processes from the beginning until the deal is closed.
• Prepare periodic reports on sales activity and market trends.

• Experience of no less than one year in sales, preferably in the logistics sector.
• Excellent communication and persuasion skills.
• Ability to work within a team and achieve sales goals.
• Familiarity with SAP Ariba or similar systems is preferred.
• Proficiency in using computers and Microsoft Office programs.

• Designing promotional materials, digital prints, and visual content.
• Collaborating with the marketing team to develop visual identity and advertising campaigns.
• Providing innovative ideas and designs that meet business needs.

• Saudi nationality.
• Recent graduate (new graduate).
• Not currently registered in social insurance.
• Fully available.
• Proficiency in design programs such as Photoshop, Illustrator, InDesign.
• Creative spirit and ability to work within a team.

• Social Media Strategy & Execution: Develop and implement effective social media strategies.
• Content Creation and Curation: Create engaging content tailored for various social platforms.
• Community Management: Engage with and grow our online community.
• Marketing Campaign Execution & Management: Execute and manage successful marketing campaigns.
• Social Media Analytics & Reporting: Analyze performance metrics and prepare reports.
• Team Collaboration and Leadership: Work collaboratively with cross-functional teams to drive results.
• Growth & Audience Development: Foster audience growth and engagement.

• Proven experience in social media strategy, content creation, and campaign management.
• Understanding of social media algorithms, trends, and best practices.
• Proficiency in social media management tools, such as Hootsuite, Buffer, and Google Analytics.
• Strong project management skills.

• Excellent communication and teamwork abilities.
• Strong problem-solving capabilities.
• Adaptability to changing trends and business needs.

• English (Advanced Proficiency)
• Arabic (Native)

• Taking photos at indoor or outdoor locations depending on the type of project.
• Setting up equipment (cameras, lenses, lighting, backgrounds).
• Editing photos using editing software like Adobe Photoshop or Lightroom.
• Collaborating with clients or teams to determine photography requirements.
• Archiving and organizing photos in an easily accessible manner.
• Keeping up with developments in photography techniques and equipment.
• Maintaining equipment and ensuring it operates efficiently.
• Photographing at special occasions like weddings, conferences, events, or for marketing and commercial purposes.

• At least two years of work experience in photography.
• Bachelor's degree in photography.
• Knowledge of lighting basics, composition, and shooting angles.
• Professional photo editing skills.
• Ability to work under pressure and meet deadlines.
• Good communication skills and professional interaction with clients.

• Welcoming visitors and clients.
• Identifying their needs and directing them to the appropriate reference.
• Receiving phone calls and responding to inquiries or transferring them to the specialist.
• Keeping records of visitors.
• Making internal communications to gather information.
• Scheduling interviews and recording names.

• Develop and implement supply chain strategies that align with business objectives.
• Oversee procurement, logistics, inventory control, and vendor management.
• Monitor supply chain performance and identify areas for improvement.
• Collaborate with other departments to align operations and resolve issues.
• Ensure compliance with relevant laws, policies, and standards.
• Manage relationships with suppliers and logistics providers.

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Minimum 5 years of experience in supply chain or logistics management.
• Strong leadership and negotiation skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in ERP systems and Microsoft Office.
• Fluency in English and Arabic.

• Source and evaluate suppliers based on price, quality, and delivery time.
• Issue purchase orders and track deliveries to ensure timely arrival.
• Maintain accurate records of purchases and supplier communications.
• Negotiate pricing and terms with vendors.
• Collaborate with the finance and logistics teams to support smooth operations.
• Ensure compliance with company procurement policies and procedures.

• Diploma or Bachelor's degree in Engineering or a related field.
• 23 years of experience in a procurement role.
• Excellent verbal and written communication skills.
• Strong negotiation, organizational, and time management skills.
• Proficient in Microsoft Office and ERP systems.
• Fluent in English.

• Develop and mature HR infrastructure including policies and processes.
• Manage the recruitment and selection process to attract the best-fit employees.
• Implement HR team initiatives for recruitment, Saudization, compensation, and employee relations.
• Ensure compliance with local laws and manage government relations regarding visas and licensing.
• Analyze staff payroll costs and monitor turnover while implementing retention strategies.
• Facilitate induction and orientation training for new employees.
• Stay updated with government guidelines related to HR.

• Bachelor's degree in Human Resources or related field.
• 10 years of progressive HR experience, with strategic thinking and analytical skills.
• Solid knowledge of Saudi labor laws.
• Willingness to travel within Saudi Arabia as needed.