Sales & Marketing Jobs in Dammam

Job Purpose:
Handling customer inquiries, resolving complaints, and ensuring a high level of satisfaction through professional service delivery. You will collaborate with various departments, maintain accurate records, and support service improvement initiatives. The ideal candidate is detail-oriented, knowledgeable in regulatory requirements, and passionate about delivering an exceptional customer experience.

Job Tasks and Responsibilities:

• Handle all incoming customer calls professionally and ensure prompt, appropriate service delivery.
• Ensure all services are provided completely and in full compliance with applicable rules and regulations.
• Respond accurately and thoroughly to customer inquiries and requests.
• Maintain up-to-date knowledge of regulatory policies and follow any updates or changes.
• Apply customer service best practices to handle clients effectively and guide team members toward excellent service standards.
• Ensure all customer complaints received through phone calls, regulatory bodies, or any official channel are logged and resolved through the appropriate complaint system.
• Implement customer care department policies and procedures in daily operations.
• Use all company systems and platforms related to customer care tasks and responsibilities efficiently.
• Participate in initiatives to improve the customer experience and contribute to service development campaigns.
• Collaborate with other departments (*, IT, Finance, Marketing) to resolve complex customer issues requiring cross-functional coordination.
• Follow up on high-priority customers and recurring complaints to provide long-term, satisfactory solutions.

Educational Qualifications:
Diploma or higher

Key Skills:

• Excellent Communication Skills – Clear, professional verbal and written communication.
• Active Listening – Ability to understand customer needs and respond with empathy and accuracy.
• Problem-Solving – Quick thinking and creativity in resolving customer issues effectively.
• Conflict Resolution – Skilled at handling complaints and difficult situations calmly and constructively.
• Technical Proficiency – Familiarity with customer service software (*, CRM systems) and company-specific platforms.
• Multitasking – Capable of managing multiple tasks or requests simultaneously without losing accuracy.
• Attention to Detail – Ensures accurate data entry, record keeping, and policy compliance.
• Team Collaboration – Works well with cross-functional teams (*, sales, IT, finance) to resolve issues and improve service.
• Time Management – Prioritizes tasks efficiently to meet deadlines and service level agreements (SLAs).
• Emotional Intelligence – Demonstrates patience, empathy, and professionalism under pressure.
• Customer-Centric Mindset – Passionate about delivering value and building strong client relationships.
• Adaptability – Comfortable adjusting to new technologies, policies, or procedures.

Join Our Creative Team as a Photographer!
Wosool Brand Communication is looking for a talented Saudi photographer to be part of our creative team. You will work on capturing and producing advertising projects, including events, exhibitions, and commercials, while delivering high-quality visual content that reflects our company's identity.

Responsibilities:

• Capture and produce coverage for events, exhibitions, and commercials.
• Set up scenes, lighting, and necessary arrangements for photography and production.
• Collaborate with the content and design team to execute the brand vision.
• Deliver final materials with high quality and on time.

Qualifications:

• Saudi nationality.
• Preferably a recent graduate or someone with strong experience in photography and production.
• Proficient in using photography equipment and editing/production software.
• Creative flair and attention to detail.
• Able to work in the field under pressure and as part of a team.

Join a Leading MNC in the Oil & Gas Sector!
We are excited to announce an opportunity for an experienced HR Manager to become part of a prominent multinational corporation (MNC) in the Oil & Gas Engineering, Procurement, and Construction (EPC) sector, located in Al Khobar, Saudi Arabia.

Key Responsibilities:
- Develop and implement HR strategies tailored to the Oil & Gas sector.
- Oversee talent management and workforce planning initiatives.
- Ensure compliance with local labor laws and regulations.
- Drive organizational effectiveness through strategic HR programs.

Key Requirements:
- 1525 years of HR experience, with a strong preference for experience in Oil & Gas EPC companies.
- Proven track record in multinational corporations (MNCs).
- Strong expertise in HR strategy, talent management, and compliance within the Gulf region.

If you meet the criteria and are interested in this challenging role, we encourage you to apply!

Job Purpose:
Handling customer inquiries, resolving complaints, and ensuring a high level of satisfaction through professional service delivery. You will collaborate with various departments, maintain accurate records, and support service improvement initiatives. The ideal candidate is detail-oriented, knowledgeable in regulatory requirements, and passionate about delivering an exceptional customer experience.

Job Tasks and Responsibilities:

• Handle all incoming customer calls professionally and ensure prompt, appropriate service delivery.
• Ensure all services are provided completely and in full compliance with applicable rules and regulations.
• Respond accurately and thoroughly to customer inquiries and requests.
• Maintain up-to-date knowledge of regulatory policies and follow any updates or changes.
• Apply customer service best practices to handle clients effectively and guide team members toward excellent service standards.
• Ensure all customer complaints received through phone calls, regulatory bodies, or any official channel are logged and resolved through the appropriate complaint system.
• Implement customer care department policies and procedures in daily operations.
• Use all company systems and platforms related to customer care tasks and responsibilities efficiently.
• Participate in initiatives to improve the customer experience and contribute to service development campaigns.
• Collaborate with other departments (*, IT, Finance, Marketing) to resolve complex customer issues requiring cross-functional coordination.
• Follow up on high-priority customers and recurring complaints to provide long-term, satisfactory solutions.

Educational Qualifications:
Diploma or higher

Key Skills:

• Excellent Communication Skills – Clear, professional verbal and written communication.
• Active Listening – Ability to understand customer needs and respond with empathy and accuracy.
• Problem-Solving – Quick thinking and creativity in resolving customer issues effectively.
• Conflict Resolution – Skilled at handling complaints and difficult situations calmly and constructively.
• Technical Proficiency – Familiarity with customer service software (*, CRM systems) and company-specific platforms.
• Multitasking – Capable of managing multiple tasks or requests simultaneously without losing accuracy.
• Attention to Detail – Ensures accurate data entry, record keeping, and policy compliance.
• Team Collaboration – Works well with cross-functional teams (*, sales, IT, finance) to resolve issues and improve service.
• Time Management – Prioritizes tasks efficiently to meet deadlines and service level agreements (SLAs).
• Emotional Intelligence – Demonstrates patience, empathy, and professionalism under pressure.
• Customer-Centric Mindset – Passionate about delivering value and building strong client relationships.
• Adaptability – Comfortable adjusting to new technologies, policies, or procedures.

Join AL-Yamama Co. as a Store Keeper!
Are you ready to become an essential part of our dynamic team? We are looking for a diligent Store Keeper to manage our inventory effectively and ensure smooth operations within our warehouse.

Key Responsibilities:

• Receive, inspect, and verify incoming goods against purchase orders and delivery notes.
• Unpack, label, and store incoming goods in designated locations.
• Maintain accurate records of inventory levels, stock movements, and transactions using inventory management software.
• Monitor stock levels and reorder supplies as needed to maintain optimal inventory levels.
• Pick, pack, and prepare orders for delivery or shipment to customers.
• Coordinate with suppliers, freight forwarders, and logistics providers to ensure timely delivery of goods.
• Conduct regular stock counts and reconcile discrepancies between physical stock and system records.
• Ensure compliance with health and safety regulations and warehouse procedures.
• Keep the warehouse clean, organized, and free from hazards.
• Assist with other warehouse tasks and duties as assigned.

Preferred Qualifications:
Diploma
Skills:

• Inventory management
• Record-keeping
• Order picking and packing
• Supplier coordination
• Health and safety compliance
• Organization
• Time management
• Communication
• Teamwork

Join Us at AJC!
As a leading company in the operation and maintenance sector, we are committed to empowering national talents and providing fair opportunities for everyone. We are excited to announce a job opening for a Data Entry Agent specifically for individuals with special needs to join our professional team in a supportive and motivating environment.

Role and Responsibilities:
- Responsible for entering data accurately and efficiently.
- Utilize computer skills to manage data entry tasks.

Qualifications:

• Minimum diploma qualification.
• Proficient in computer usage.
• Good command of English.

Location: Dammam - AJC Company.
We welcome you to submit your applications and join a team that values dedication and excellence.

Join ELCO GmbH as a Retail and Wholesale Manager
We are seeking a dynamic and results-driven Retail and Wholesale Manager to lead and develop our distribution strategy. The candidate will be responsible for managing relationships with key accounts, driving sales growth, optimizing product availability, and ensuring smooth operations across all customer segments.
Key Responsibilities:

• Develop and implement retail and wholesale strategies to achieve sales targets and market share growth.
• Build and maintain strong relationships with key retail chains, wholesale distributors, and trade partners.
• Manage pricing, promotions, and in-store execution in collaboration with marketing teams.
• Oversee order management, stock levels, and demand planning with internal supply chain teams.
• Conduct regular market visits to assess product performance, competitor activity, and customer satisfaction.
• Analyze sales data and provide regular reports on performance, risks, and opportunities.
• Ensure compliance with internal policies and local regulations in all commercial activities.

Requirements:

• Bachelor’s degree in business administration, Sales, Marketing, or related field.
• Minimum of 2 years’ experience in retail and wholesale channel management.
• Strong analytical skills.
• Excellent communication and negotiation abilities.
• Fluent in English and Arabic.

We are committed to equal employment opportunities and providing an accessible, welcoming, and inclusive work environment.

Join NAPCO as a Customer Service Senior Officer!
We are seeking a detail-oriented and organized individual to join our team in Dammam. The Customer Service Senior Officer plays a crucial role in managing and processing sales orders received from both local and export markets, ensuring accuracy and timely communication with our sales teams.

Key Responsibilities:

• Receive and process sales orders and amendments from various areas including local and export.
• Maintain a detailed file of received orders for traceability.
• Verify that all required information and documents are accurately received.
• Communicate any discrepancies or missing information to the sales team via email.
• Obtain necessary approvals for orders, including those from the sales and general managers.
• Log all sales orders and amendments in the shared order history folder.
• Ensure systems approve all logged orders and amendments.

Join us in providing exceptional customer service and contributing to our growth!

Join Rashed Abdul Rahman Al Rashed & Sons Group as a Procurement Officer!
We are seeking an experienced Procurement Officer to manage our purchasing activities and stock levels at our Al Rashed Building Materials department in Dammam, Saudi Arabia.

Key Responsibilities:

• Handle local and foreign purchasing
• Manage stock levels and ensure safety stock
• Conduct demand planning

Qualifications:

• Bachelor's degree
• Minimum of 3 years of experience in procurement
• Preferable experience in building materials such as timber, rebar, and commercial materials

If you meet the above qualifications and are looking to contribute to the growth and prosperity of the Saudi Arabian nation, apply now!

Join the International Schools Group (ISG) as an Executive Secretary!
We are seeking an energetic Executive Secretary to provide efficient, organized support to the Assistant Principal in our school. This role is pivotal in maintaining an orderly workplace, contributing directly to the efficiency of our educational environment.

Key Responsibilities:

• Demonstrate a commitment to child protection and safety.
• Manage the executive’s calendar, including scheduling appointments.
• Prepare documents, reports, and meeting notes as required.
• Organize travel arrangements for the Assistant Principal.
• Handle confidential documents securely and prioritize tasks effectively.
• Maintain student records and communication regarding their needs.
• Provide customer service and handle correspondence efficiently.

Qualifications:

• Bachelor’s degree in a related field.
• Proven experience as an Executive Secretary or in a similar role.
• Proficient in MS Office and Google Suite.
• Excellent English communication skills, both written and verbal.

ISG Overview:
The International Schools Group was founded in 1962 to cater to the needs of expatriate families in Saudi Arabia. We have over 3200 students and offer various curricula, including British, American, and International programs. Our core values include Respect, Responsibility, Integrity, and Acceptance, and we are committed to providing a safe and engaging learning environment.

Join Our Team as a Housekeeping Supervisor!
At Dana Rayhaan by Rotana, we are currently seeking passionate and dynamic guest-focused Housekeeping professionals who take pride in delivering extraordinary levels of customer service and providing creative solutions to our guests.

As a Housekeeping Supervisor, you will be responsible for supervising a team of Housekeeping Attendants to achieve operational objectives while ensuring standards of cleanliness and maintenance in the hotel meet specified requirements. Your key responsibilities will include:

• Preparing job assignments for Housekeeping Attendants.
• Issuing keys and supplies to Housekeeping Attendants.
• Taking note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock Rooms, taking appropriate actions.
• Attending daily meetings and receiving special instructions.
• Receiving check-outs before reporting them as vacant.
• Handling special requests from guests and ensuring they are carried out.
• Inspecting areas cleaned to ensure cleanliness, adequate supplies, and reporting immediate repairs.
• Filling out reports and handing over found articles to the lost and found department.
• Supervising the cleaning of guest rooms, corridors, and stairwells.
• Training and assisting Housekeeping Attendants, advising superiors about performance.
• Assisting with inventory and ensuring all housekeeping machines and equipment are properly handled and maintained.

Education, Qualifications & Experiences:
You should ideally have a diploma or vocational training in hospitality, with prior minor supervisory experience in the Housekeeping Department of a hotel. Good command of written and spoken English, strong interpersonal skills, and problem-solving abilities are essential. Computer literacy and previous experience with Opera are advantages.

Knowledge & Competencies:
The ideal candidate will be friendly, caring, and possess a good understanding of cultural sensitivities with a concern for quality and an eye for details. You will thrive in a fast-paced environment and enjoy working with a multicultural team and guests. Additional competencies include:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Join ICM Group as a Project Management Specialist!
We are seeking a dedicated professional to lead and conduct project execution capability assessments and provide consultations to project teams. This role presents an exciting opportunity to enhance project management processes in a dynamic environment.

Key Responsibilities:

• Conduct assessments for project execution capability and project health checks for joint venture projects.
• Analyze project performance and report findings to project teams and sponsors.
• Prepare progress reports during development or execution stages.
• Facilitate risk analysis for various projects.
• Collect and evaluate lessons learned from previous projects.
• Provide consultation on project management best practices and procedures.
• Review project economics, governance, organization setup, and execution strategies.
• Support the development of business plans and feasibility studies.
• Analyze claims and advise on negotiation strategies.
• Conduct benchmarking studies.

Minimum Requirements:

• Bachelor's degree in engineering from a recognized program (Master’s preferred).
• 15 years of experience in project management, with at least 10 years as project or construction engineer.
• PMP certification from Project Management Institute (or equivalent).
• Experience in mega projects related to refineries, petrochemicals, or infrastructure.
• Proficiency in developing project scope, schedules, and cost estimates.
• Familiarity with modularization and stick-built construction processes.
• Knowledge of project engineering practices, governance, and risk management.
• Ability to communicate effectively in an international business environment.
• Professional skills in MS Office (Excel, Word, PowerPoint) and Power BI.
• Strong presentation and communication skills.

This is a direct hire, long-term opportunity requiring relocation to Saudi Arabia, and is open to candidates from The America’s.

Join AlKhaleejion as a Telesales Specialist!
We are a leading kitchen manufacturer in the Kingdom of Saudi Arabia with over 30 years of experience, known for our innovative designs and quality products. Our showrooms in Riyadh, Jeddah, and Dammam showcase our premium offerings and expertise in kitchen manufacturing.

Role Overview:
This is a full-time, on-site position for a Telesales Specialist based in Dammam. You will be responsible for generating sales leads, making outbound calls to potential customers, presenting our products and services, and closing sales.

Key Responsibilities:

• Maintain customer relationships and provide exceptional customer service.
• Work closely with the sales and marketing teams to achieve sales targets.
• Handle customer inquiries and train new telesales staff when needed.

Qualifications:

• Strong customer service and support skills.
• Exceptional communication and sales abilities.
• Experience in training and mentoring new staff.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Previous experience in a telesales or related role is a plus.

Join Our Team as a Restaurant Manager!
We are seeking a dedicated Restaurant Manager for our establishments located in Riyadh, Dammam, and Jeddah. In this pivotal role, you will oversee daily operations, ensuring exceptional customer satisfaction while maintaining the highest standards of food and beverage quality.

Key Responsibilities:

• Manage daily restaurant operations and staff
• Ensure high levels of customer satisfaction
• Train and develop employees to improve service standards
• Monitor inventory levels to maintain operational efficiency
• Address customer feedback proactively
• Adhere to health and safety regulations

Qualifications:

• Experience in coffee making and dine-in operations
• Strong customer service skills
• Excellent communication abilities, especially in English
• Experience in staff training and development
• In-depth knowledge of the food and beverage industry
• Strong leadership and organizational skills
• Able to work under pressure and manage multiple tasks effectively

We look forward to your application!

Join Our Team as a Graphic Designer at Thirty Seven!
At Thirty Seven, we pride ourselves on providing innovative marketing and event solutions tailored to meet our clients' needs. Established in 2021 in Saudi Arabia, we have dedicated ourselves to delivering exceptional services across the Kingdom with a team of highly qualified professionals in the events industry.

About the Role:
We are looking for a talented and creative Graphic Designer with 3 to 5 years of experience to produce high-quality visual content that aligns with our brand identity and enhances our marketing efforts across various platforms.

Key Responsibilities:

• Create engaging and on-brand graphics for websites, social media, print, and advertisements.
• Collaborate with marketing and creative teams to define design requirements.
• Design original pieces such as illustrations, infographics, logos, and other visual content.
• Utilize graphic design software to produce high-quality designs and layouts.
• Amend designs based on feedback, ensuring final graphics are visually appealing.
• Stay updated with industry trends to ensure innovative design solutions.

Requirements:

• Bachelor’s degree in Graphic Design, Visual Arts, Fine Arts, or Multimedia Design.
• 0 to 3 years of proven experience as a Graphic Designer.
• Proficiency in design software (Adobe Creative Suite: Photoshop, Illustrator, InDesign).
• Strong portfolio showcasing design skills and creativity.
• Ability to manage multiple projects and meet deadlines.
• Excellent communication and teamwork skills.

Application Deadline: May 312025
Only shortlisted candidates will be contacted.

Join Our Team as a Lifeguard!
We are currently looking for dynamic and self-motivated Recreation professionals who wish to advance their careers. As a Lifeguard, you will play a crucial role in ensuring the safety of all swimmers and maintaining a clean and welcoming swimming environment.

Key Responsibilities:

• Monitor activities in the swimming area to prevent accidents
• Caution swimmers regarding unsafe areas
• Rescue swimmers in danger and administer first aid as necessary
• Maintain order and cleanliness in swimming areas
• Determine chlorine content and pH value of the water using water testing kits
• Conduct swimming meets and provide swimming instruction
• Check the temperature of the pool regularly and ensure cleanliness
• Provide emergency care until medical services arrive
• Have full knowledge of the club's facilities, timings, promotions, and prices

Education, Qualifications & Experience:
We are looking for a trained and qualified lifeguard, ideally a professional swimmer, with a diploma or university degree and previous work experience, preferably within the hotel industry. Physical fitness and the ability to work long hours outdoors are essential.

Skills and Competencies:

• Customer-driven with good guest service skills
• Ability to handle complaints effectively
• Positive, outgoing, and approachable character
• Ability to work well under pressure in a fast-paced environment
• Great team player who thrives in a multicultural setting

Join Asmacs Contracting Est. as an Executive Secretary!
We are looking for a dynamic and detail-oriented Executive Secretary to support the CEO in managing daily operations. As a key member of our team, you will play a crucial role in ensuring effective communication and organization within the company.

Responsibilities:

• Manage and maintain executive memos, schedule meetings, appointments, and travel arrangements.
• Prepare correspondence, presentations, and reports, ensuring accuracy and compliance with company standards.
• Handle confidential information with care and professionalism.
• Screen and direct phone calls, emails, and other communications.
• Coordinate and manage meetings, including booking meeting rooms, preparing agendas, and taking minutes.
• Organize and maintain filing systems, both physical and electronic.
• Provide general administrative support, such as processing expenses, ordering supplies, and managing invoices.
• Communicate with internal and external stakeholders, including clients, suppliers, and other departments.
• Proactively anticipate the needs of executives and take initiative to ensure smooth and efficient operations.

Candidate Profile:
* Any degree with a minimum of 6 to 7 years of experience.
Strong experience in administration, team management, confidentiality, office work, planning, scheduling, time management, and project meeting coordination.

If you are passionate about contributing to a dynamic work environment while supporting executive management, we encourage you to apply!