Customer Services Full-time Jobs Saudis only in Jeddah

• Provide high-level support to a small group of Partners and Executives.
• Organize and manage comprehensive diaries, travel, and accommodation.
• Screen emails and respond/action as required.
• Prepare expense claims and timesheets on a weekly basis.
• Screen phone calls and manage follow-up actions.
• Prepare and revise documents including presentations, emails, reports, and agendas.
• Coordinate internal and external client events as required.

• Ability to build relationships with stakeholders.
• Exceptional written and verbal communication skills.
• Proficient in Microsoft Office suites.
• Excellent attention to detail and multitasking ability.
• Strong interpersonal skills and a friendly telephone manner.
• Team player who can collaborate with multiple teams.

• 23 years of previous Executive Assistant experience in a corporate environment.

• Competitive compensation package based on performance.
• Opportunities for continuous learning and career development.
• A diverse and inclusive culture.

• Supervise and lead a team of Sales Representatives.
• Monitor daily sales performance to ensure achievement of targets.
• Implement retail strategies to enhance product visibility.
• Conduct market visits to check product availability and competitor activities.
• Ensure effective product display in alignment with brand guidelines.
• Maintain strong relationships with retail customers and distributors.
• Analyze sales data and generate performance reports.
• Support demand forecasting and manage stock levels.
• Provide coaching and training for sales staff.
• Coordinate with marketing and supply chain departments for promotional activities.
• Handle escalations and customer complaints efficiently.

• Minimum 35 years of experience in FMCG retail sales, with at least 12 years in a supervisory role.
• Strong understanding of the FMCG industry and retail market dynamics.
• Proven track record of achieving sales targets.
• Excellent communication, negotiation, and leadership skills.
• Proficient in MS Office and knowledge of ERP systems is a plus.
• Valid driving license and willingness to travel.

• Supervise and lead a team of Sales Representatives.
• Monitor daily sales performance to ensure achievement of targets.
• Implement retail strategies to enhance product visibility.
• Conduct market visits to check product availability and competitor activities.
• Ensure effective product display in alignment with brand guidelines.
• Maintain strong relationships with retail customers and distributors.
• Analyze sales data and generate performance reports.
• Support demand forecasting and manage stock levels.
• Provide coaching and training for sales staff.
• Coordinate with marketing and supply chain departments for promotional activities.
• Handle escalations and customer complaints efficiently.

• Minimum 35 years of experience in FMCG retail sales, with at least 12 years in a supervisory role.
• Strong understanding of the FMCG industry and retail market dynamics.
• Proven track record of achieving sales targets.
• Excellent communication, negotiation, and leadership skills.
• Proficient in MS Office and knowledge of ERP systems is a plus.
• Valid driving license and willingness to travel.

• Must be a fresh graduate.

• Must be a fresh graduate.

• Location: Jeddah
• Nationality: Saudi
• Condition: Must not be currently registered on the workforce

Having a health card

Customer reception and guidance within store sections

Direct connection with the branch manager -

- Providing accurate information such as product features, prices, and after-sales services

- Responding to customers regarding products and services

Showing comparisons between prices and additional features to encourage customers to buy -

- Preparing and organizing various promotional offers

Supervising the consistency of storage operations and quantities displayed on shelves -

- Overseeing return and product exchange procedures

Continuously informing customers about the latest offers and special discounts -

Providing periodic reports on customer feedback to the store manager -

Constantly staying updated on new products and services

Training on working with the cashier device

Training on receiving and canceling transactions on delivery program devices

Performing any tasks assigned by the branch manager

Job Title: Recruitment Officer

Location: Jeddah

Job Type: Full-time

Department: Human Resources

Job Description:

We are looking for an active and enthusiastic Recruitment Officer to join our team and support the company's growth by attracting the best talents. The Recruitment Officer will be responsible for managing the full recruitment process, from identifying job needs to signing contracts with suitable candidates.

Tasks and Responsibilities:

• Coordinate with department managers to identify recruitment needs.
• Prepare and publish job advertisements through appropriate channels (job sites, social media, etc.).
• Screen resumes and identify qualified candidates.
• Conduct phone and initial face-to-face interviews.
• Arrange interviews for candidates with the relevant management.
• Follow up on administrative recruitment procedures such as job offer, contract signing, and start date.
• Update the recruitment system and prepare periodic reports.
• Maintain an active candidate database.
• Contribute to the development of the recruitment strategy and improvement of the candidate experience.

Required Qualifications:

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• At least [2] years of experience in recruitment or human resources.
• Good knowledge of recruitment techniques and candidate assessment tools.
• Excellent communication skills, both written and verbal.
• Ability to organize tasks and prioritize in a fast-paced work environment.
• Proficiency in computer use and Microsoft Office programs.

Benefits:

• Competitive salary.
• Stimulating work environment.
• Opportunities for professional development.
• Health and social insurance.

Job Title: Sales Representative - Small and Medium Enterprises (SME) Sector

Location: Jeddah - Kingdom of Saudi Arabia

Responsible Party: Business Development Manager / CEO of Business Development

Employment Type: Full-time

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Job Objective:

Contributing to increasing the customer base from the small and medium enterprises sector by managing the complete sales cycle, starting from lead generation to closing deals. This role supports Growth Way solutions in the fields of financial systems (FinTech), enterprise resource planning (ERP), and consulting services, and is one of the essential tasks to achieve quarterly revenue objectives.

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Responsibilities:

1. Lead Generation

• Communicating with target clients through cold calls, LinkedIn, and email.

• Identifying qualified clients based on specific criteria (sector, budget, readiness, challenges).

• Preparing daily reports on activities and results.

2. Client Communication

• Scheduling exploratory meetings with potential clients.

• Presenting initial introductory proposals and understanding client needs.

• Coordinating with the technical team to present solutions practically.

3. Managing the Sales Cycle

• Preparing technical and commercial proposals in collaboration with the specialized team.

• Continuously updating the status of business opportunities in the Customer Relationship Management (CRM) system.

• Constantly following up to expedite deal closures and increase the win rate.

4. Internal Collaboration

• Coordinating with the marketing team to support campaigns and targeted messaging.

• Providing feedback on market and customer needs.

• Ensuring a smooth transition for the customer from the sales phase to implementation.

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Required Qualifications:

• Bachelor's degree in Business Administration or Marketing or any related field.

• Experience of one to three years in B2B sales or telemarketing (preferably with experience in ERP or technical systems).

• Strong communication skills and persuasive ability.

• Familiarity with using CRM systems (such as Odoo or Zoho).

• Proficiency in both Arabic and English.

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The Ideal Candidate Profile:

• A proactive person driven to achieve goals and commissions.

• understands the needs of small and medium-sized companies and their decision-making process.

• Organized and characterized by meticulous and professional follow-up.

• Comfortable working under performance indicators such as Customer Acquisition Cost (CAC) and the number of qualified leads (MQL/SQL).

A good understanding of sales skills and the ability to persuade.

Organization and the ability to distribute tasks and manage time.

Commitment to occupational health and safety standards.

The ability to communicate with different personalities.

Proficiency in analytical skills and discovering development opportunities.

The ability to conduct market research and identify opportunities and challenges.

Proficiency in motivation skills and collaboration with the team.

Good character and good appearance.

Languages required for the job:

English - Good

Job type:

Full-time

Salary:

5500 Saudi Riyals

Benefits and other perks:

Medical insurance

and incentives

This position is available for:

Saudis only

Minimum education level:

High school diploma as a minimum

Minimum experience level:

Mid-level (1 to 3 years of experience)