Customer Services Jobs for Female in Riyadh

Job Title:

Inventory Coordinator

Job Objective:
To ensure the availability of all materials and products necessary for the smooth operation of the salon by accurately managing inventory, tracking consumption, regularly updating stock levels, and providing professional reports to management to support daily operational efficiency.

Key Responsibilities:

• Manage daily inventory movements (receiving, issuing, restocking).
• Conduct periodic inventory counts and ensure actual quantities match the system records.
• Coordinate with suppliers and ensure timely delivery of stock.
• Monitor product expiry dates and ensure proper storage according to standards.
• Prepare regular reports on stock levels and out-of-stock items.
• Collaborate with other departments to identify material needs.

Qualifications and Required Experience:

• Minimum of 1 year experience in inventory management or a similar role (preferably in a salon or spa environment).
• Good knowledge of beauty products and proper storage practices.
• Proficiency in using Microsoft Excel or Google Sheets.
• High level of accuracy and organizational skills.
• Commitment to confidentiality and integrity when handling quantities and data.

Preferred Certifications (Not Mandatory):

• Inventory Management certificate from platforms.
• Advanced Excel or Google Workspace tools certification.
• Familiarity with POS/ERP inventory systems such as Zoho Inventory or Loyverse (if available).
• Basic certification in accounting principles or stocktaking is a plus.

Salary: Not fixed — may increase based on experience.

• Support the planning and execution of marketing campaigns.
• Create and manage content for social media platforms.
• Assist in the development of marketing materials and digital content.
• Write, edit, and proofread marketing communications.
• Monitor and report on marketing activities and engagement.

• Saudi national (citizenship requirement).
• 12 years of experience in marketing, internships, or relevant university coursework.
• Strong written and verbal communication skills in English.
• Familiarity with social media platforms and digital marketing tools.
• Ability to work independently in a remote setting.
• Experience with Canva, Adobe Photoshop, or similar design software is an advantage.

• Receptionist
• Customer Service Specialist
• Patient Coordinator (Experience Required)

• University degree
• Minimum 2 years of experience in the same or a similar field
• Fluent in English
• Able to start work quickly

We need pharmacists who will:

Provide individual and personal consultations to clients to assess their hair and skin types and identify their problems and needs.

Provide recommendations and detailed explanations of suitable treatments and products based on the assessment.

Build strong and sustainable relationships with clients to ensure their satisfaction and loyalty.

Achieve sales goals through effective promotion of products and treatments.

Stay updated on the latest trends, products, and techniques in the field of hair and skin care.

Participate in training courses and events to develop knowledge and skills.

Participate in training courses and events to develop knowledge and skills.

Required qualifications and experience:

Bachelor's degree in Pharmacy.

Passion and interest in the field of hair and skin care.

Excellent communication skills and the ability to build positive relationships with clients.

Effective listening skills and understanding of clients' needs.

Strong sales and persuasion skills.

Previous experience in hair and skin care or sales.

Residence in Riyadh

Evening shifts only

Job Title: Hall Supervisor

Tasks and Responsibilities:

• Supervising the hall's readiness daily (lighting, fragrance, music, temperature) to ensure the best experience for guests.
• Welcoming guests, recording their feedback and complaints, and working to resolve them immediately to enhance customer satisfaction and loyalty programs.
• Organizing employee work schedules, making immediate adjustments in case of absence or cancellation, and ensuring a balanced distribution according to operational needs.
• Managing a short stand-up meeting (5 minutes) before the start of each shift to review goals and important notes.
• Conducting daily inspection rounds to ensure the cleanliness and maintenance of treatment rooms and public facilities.
• Ensuring daily consumption levels for essential tools and materials (towels, oils, gels) and placing replenishment orders as needed.
• Monitoring daily and weekly employee performance through operational indicators.
• Ensuring complete compliance with health and safety standards and regulations from the Ministry of Labor and Civil Defense.
• Preparing and implementing ongoing training plans for employees to enhance efficiency and ensure readiness for peak seasons.
• Following up promotional campaigns monthly in coordination with the marketing team and analyzing bookings and sales to support sales performance.
• Handling comments and reviews on Google and Tripadvisor and improving the salon's digital reputation.
• Following up on preventive maintenance for all salon facilities (air conditioning, ventilation systems, water quality).
• Implementing monthly guest recognition initiatives (surprises, small gifts) to enhance guest experience and loyalty.

Required Qualifications and Skills:

• A minimum of 3 years of experience in managing beauty salons or spas.
• Strong leadership skills with the ability to motivate the team and achieve goals.
• Experience with point of sale (POS) systems and basic financial reporting.
• Excellent problem-solving skills and decision-making under pressure.
• High communication skills both verbally and in writing.
• Familiarity with basic computer programs and digital campaign management (additional advantage).
• Proficiency in Arabic (English proficiency is a plus).

Working Hours:

• 8 hours of work daily.
• 6 working days a week (one day off weekly).
• Willingness to work during peak seasonal times and special occasions.

Benefits:

• Bonuses for achieving performance indicators (KPIs).
• Special discounts on salon services.
• Continuous professional training and development.
• Supportive and stimulating work environment.
• Opportunities for career and leadership growth within the spa.

✨ If you have the passion to lead a team towards excellence and create luxurious hospitality experiences, we are delighted to have you join our team!