Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper performance of the devices and technologies the company relies on.
Work Location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Main Responsibilities:- Documenting devices and their accessories, and logging daily issues.
- Carrying out regular and preventive maintenance of devices.
- Providing answers to questions related to device problems and directing users to the correct parties when needed.
- Ensuring systems are ready and contain the necessary software.
- Preparing technical reports and developing work methods using modern technologies.
Required Qualifications:- Bachelor's degree in technical support, programming and computer sciences, information technology, information systems, or network engineering technology.
- Practical experience of not less than two years in the field.
Required Skills:- Machine maintenance.
- Installing and maintaining computer devices.
- Testing systems and finding solutions to problems.
- Assisting customers and responding to their inquiries.
If you are seeking to advance your career in a professional and supportive environment, do not hesitate to apply!