Customer Services Full-time Remote Jobs in Saudi Arabia

communication skills
social media management
marketing
Reporting skills

Sales Team Joining Opportunities "Remote" – Car Oils Company
About the Company:
A leading national company in the engine oils sector, we seek to expand in the Saudi market by building a distinguished sales team that works flexibly and efficiently.
Job Role Details:
• Nature of Work: External Sales (Remote) with incentive commission system.
• Tasks: Targeting and opening new markets (maintenance workshops, spare parts shops, oil change centers) in various cities across the Kingdom.
Conditions and Requirements:
• Experience: Preferably those with previous experience or good knowledge in the field of cars and engines.
• High communication and persuasion skills.
• Seriousness and commitment to achieving sales targets.
Benefits:
• Attractive commission system: A fixed and competitive commission for each "carton" sold and collected.
• Full flexibility: Freedom to choose work time and location.
• Engineering technical support: Providing the employee with all informative and training materials.
To apply:
Please send your CV with the necessity of mentioning "City" in the subject line or during the application.

Send the CV via Telegram

@mohmmad_1979

• Respond to merchant inquiries via chat, WhatsApp, email, and calls when needed.
• Troubleshoot various product issues including bookings, subscriptions, and payments.
• Educate merchants using simple, clear guidance with visual aids.
• Accurately track and update ticket statuses.
• Identify recurring issues and provide insights for improvement.

• Fast response times and high resolution rates.
• High customer satisfaction scores.
• Effective escalations for technical bugs.

• Strong written communication skills in Arabic, basic English is a plus.
• Ability to manage multiple inquiries efficiently.
• Comfort with troubleshooting and learning new product features.
• Stable internet connection and a quiet workspace.

• Experience with support platforms like Zendesk or Freshdesk.
• Background in supporting small to medium-sized businesses.
• Understanding of payments and booking systems.

• Develop and execute a social media strategy across platforms.
• Monitor trends to create engaging, timely content.
• Manage posting schedules and community engagement.
• Collaborate with the Content Creator and design team for consistent brand messaging.
• Track performance metrics to optimize campaigns.

• 2–4 years of experience in social media and content creation.
• Strong creative thinking and writing skills.
• Comfortable appearing on camera.
• Deep understanding of social media culture.

• Competitive salary reflecting your skills.
• Diverse international team culture.
• Flexibility for remote or hybrid work.
• Opportunities for personal and professional growth.

• Customer service via WhatsApp from the company application.
• Responding to emails and inquiries.
• Experience in the Salla store.
• Tracking orders and shipments and communicating with shipping companies.
• Coordination with the internal factory team and customer service.
• Supervising other customer service employees and following up on conversations.
• Caring for important customers.
• Assisting them in completing orders, payment, and follow-up.
• Communicating with the team to know the status of orders.
• He has a persuasive and selling style.
• Dedicated to customers and following up with them.
• Participating in the development of services and products.
• Proficient in English.
• Full-time remote work and must not be registered with social insurance.
• Registration in social insurance is mandatory.