Customer Services Full-time Jobs in Saudi Arabia

• Answer phone calls, greet visitors, and provide information to parents and students.
• Facilitate communication within the School.
• Share information broadly with administrators, teachers, and students’ families through emails, flyers, or phone calls.
• Maintain records such as phone calls, visits, registration, class schedules, and parent contact information.
• Perform clerical work and provide administrative support.
• Arrange meetings, events, and schedules.

• High school diploma or relevant work experience.
• Minimum of 1 year of experience in a similar role.

• Strong customer service skills.
• Advanced written and verbal communication skills.
• Multitasking and time management skills.
• Proficiency in office software programs and digital filing systems.
• Decent appearance.

Welcoming guests upon their arrival at the hotel and providing an excellent first impression.

Completing the check-in process quickly and accurately.

Completing the check-out process and facilitating the guest's departure.

Responding to guests' inquiries either in person, over the phone, or via email.

Coordinating and confirming reservations using the PMS (Property Management System).

Delivering rooms and directing guests with essential information about the hotel and available services.

🧾 Administrative Tasks

Processing payments and invoices, managing financial records for guests.

Preparing daily reports related to occupancy rates and sales.

Ensuring the accuracy of guest data and recording it in the system.

Communicating with other departments such as housekeeping and maintenance as needed.

📞 Customer Service

Responding to complaints and resolving issues in a professional and timely manner.

Providing information about tourist attractions, restaurants, and transportation.

Caring for special guest requests and fulfilling them or forwarding them to the appropriate department.

🔐 Security and Safety Tasks

Verifying guest identities upon check-in.

Monitoring entry and exit in the front area.

Acting in emergency situations according to hotel policies.

💡 Skills Required for Reception Staff

Excellent communication skills.

Proficiency in using computers and the PMS hotel management system.

Good appearance and high etiquette.

Ability to work under pressure.

• Providing excellent service to customers.
• Processing payments and recording orders.
• Assisting in inventory management and ensuring the availability of necessary materials.
• Effective communication with other team members to ensure smooth workflow.

• Previous experience in accounting or customer service is a plus.
• Good communication skills.
• The ability to work in a fast-paced and changing environment.

• Selling a range of goods and services to customers.
• Providing information related to products, uses, and prices.
• Monitoring inventory levels and maintaining store order.
• Issuing orders to purchase products and handling incoming products.
• Managing payments and receiving payments from customers.
• Processing product exchange requests and returns according to the established policy.

• Bachelor's degree in Business Administration or any related field.
• Preferred certifications and knowledge such as Certified Scrum Master and Microsoft Office Specialist.

• Arabic: Advanced.
• English: Advanced.
• French, Italian, and Urdu: Advanced (preferred).

• Consumer guidance.
• Customer service.
• Handling payments, taxes, and tariffs.
• Taking responsibility.
• Updating product knowledge.
• Sales activities.
• Selling dolls and toys.

• Reception and welcoming of guests: Welcoming visitors and greeting them upon arrival.
• Reservation management: Taking responsibility for organizing reservations and waiting lists to ensure smooth operations.
• Guiding guests: Directing customers to their assigned tables or to available tables.
• Customer service: Responding to phone inquiries, taking reservations, and providing exceptional customer service.
• Internal coordination: Communicating with kitchen staff to ensure smooth coordination between seating and special requests.
• Maintaining order: Ensuring cleanliness and organization of the reception area at all times.
• Handling complaints: Addressing complaints and customer requests in a professional and courteous manner.
• Professional appearance: Maintaining a clean and professional appearance that reflects the restaurant's image.
• Working hours: 8 hours daily - 6 days a week.

• Cashier

• Providing exceptional service to customers.
• Processing payments and recording orders.
• Assisting in inventory management and ensuring the availability of necessary materials.
• Effective communication with other team members to ensure smooth workflow.

• Previous experience in accounting or customer service is a plus.
• Good communication skills.
• Ability to work in a fast-paced and changing environment.

• Cashier

• Responsibilities:
• Providing support to customers and answering their inquiries.
• Effectively communicating with customers to ensure their satisfaction with the services provided.
• Handling customer requests and solving problems quickly and effectively.

• Requirements:
• Good appearance.
• Previous experience in customer service is preferred.
• The ability to start working immediately.

• Receive and process payments from customers
• Provide exceptional customer service
• Manage daily financial operations

• Previous experience in cafes is preferred
• Ability to work accurately and quickly

• Working hours: 8 hours daily
• Working days: 6 days a week

• Possession of a high school certificate or higher.
• Basic knowledge of English is preferred.
• Flexibility in working hours (shifts - evening).

• Welcoming customers in a courteous manner.
• Accurately registering orders in the accounting system.
• Maintaining cleanliness and organization in the cashier area.
• Responding to customer inquiries regarding products or prices.

• Competitive salaries starting from 4320 Saudi Riyals.
• 5 working days a week.
• Health insurance.
• Career path and professional development with continuous training.