Customer Services Full-time Jobs in Saudi Arabia

• Greet customers with a smile and provide excellent service.
• Take customer orders accurately and efficiently.
• Operate the cash register and handle transactions (cash/card).
• Keep the front counter area clean and organized.
• Answer customer questions about menu items and specials.
• Assist with packaging baked goods.
• Restock display cases and front supplies as needed.

• Previous cashier or customer service experience preferred (but not required).
• Friendly, helpful, and team-oriented attitude.
• Basic math and communication skills.
• Reliable, punctual, and organized.
• Ability to work in a fast-paced environment.

• Competitive hourly wage.
• Employee discounts on all baked goods.
• Flexible scheduling.
• A positive and supportive team environment.
• Opportunities to grow within the bakery.

• Greet customers in a friendly and welcoming manner
• Take customer orders and process payments accurately and efficiently
• Prepare and serve food and beverages according to company standards
• Maintain a clean and organized dining area, including wiping down tables and counters, restocking supplies, and disposing of trash
• Follow all food safety and hygiene procedures
• Provide excellent customer service and address any customer concerns or complaints
• Collaborate with team members to ensure smooth operations and a positive work environment
• Adhere to all company policies and procedures

• High school diploma or equivalent
• Previous experience in a cashier or food service role is preferred
• Excellent customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks at once
• Strong communication and interpersonal skills
• Basic math and computer skills
• Must be able to stand for extended periods of time and lift up to 25 pounds

Female medical representative required in Riyadh for well known medical company.. medical ********** previous exp required

• Communicate with customers through calls and chats.

• Work with internal departments to meet customer's needs.

• Handling Customers complaints.

• Identify and help solve customer issues quickly and effectively.

• Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.

• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.

• Handling customer’s surveys upon need.

• Minimum Education: Diploma.

• Has experience of 1+ Years in handling customer tickets and chat support

• Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)

• Prior experience in customer service is a MUST

• Able to use CRMs.

• Manage multiple social media accounts for various brands including Instagram, Twitter, Facebook, Snapchat, and TikTok.
• Prepare and execute Marketing, Communication, and Media Plans tailored to brand requirements.
• Engage with social media communities, responding promptly to followers and updates.
• Utilize mobile photography for story creation and collaborate with freelancers for video/photo shoots.
• Conduct market and competitor analysis to inform our marketing strategies.

• Bachelor’s degree in Marketing, Communication, or a related field.
• 25 years of relevant experience.
• Knowledge of current social media trends.
• Strong communication and negotiation skills.
• Commitment and responsibility toward job duties.
• Understanding of the social media industry.

• Develop and implement effective content plans for social media.
• Write engaging Arabic content that reflects our brand's voice.
• Create and shoot visually appealing content in a youthful style.
• Respond to comments and messages to build strong relationships with our audience.
• Monitor digital trends and convert them into actionable content ideas.
• Collaborate with design and content teams for consistent messaging.
• Analyze content performance and offer improvement recommendations.

• Minimum of 1 year managing social media accounts.
• Strong creative writing skills in Arabic.
• Excellent knowledge of TikTok and Instagram.
• Flexibility and sociability to try new ideas.
• Able to work under pressure and meet deadlines.
• Familiarity with design tools like Canva is a plus.

• Responding promptly to customer inquiries via phone, email, or chat.
• Providing accurate information regarding products, services, and order statuses.
• Addressing complaints and issues with professionalism and empathy.
• Collaborating with other departments to resolve customer concerns effectively.
• Maintaining accurate records of customer interactions and transactions.
• Identifying opportunities for process improvements.
• Staying updated with company policies and procedures.
• Contributing to a positive team environment.

• Bachelor's degree in business, communications, or a related field.
• Proven experience in customer service, preferably in logistics or e-commerce.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with attention to detail.
• Ability to work in a fast-paced environment.

• Respond to customer inquiries via phone, email, or chat.
• Diagnose and resolve technical issues related to SiFi's platform.
• Provide step-by-step guidance for troubleshooting common problems.
• Document customer interactions and solutions in our CRM.
• Escalate complex issues to the engineering or product teams as needed.
• Follow up with customers to ensure issue resolution and satisfaction.
• Contribute to support documentation and knowledge base articles.
• Stay updated with SiFi's product changes and technical specifications.

• Bachelor's degree in a technical field (Computer Science, IT) or equivalent experience.
• 1+ year of experience in a technical support role, preferably in software or FinTech.
• Strong technical aptitude and problem-solving skills.
• Excellent verbal and written communication skills in English and preferably Arabic.
• Familiarity with troubleshooting software and web applications.
• Good understanding of basic networking concepts.

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Assist customers with product information, order status, and troubleshooting issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve complex issues and improve customer satisfaction.
• Identify opportunities for process improvement and provide feedback to management.
• Handle customer complaints with empathy and professionalism.
• Stay updated on product knowledge and company policies.

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Proficient in using customer service software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent problem-solving skills and attention to detail.

• Serve as the first point of contact for incoming customer inquiries and requests via phone, email, and chat.
• Support frontline Customer Service operation teams to ensure operational excellence and excellent customer service.
• Troubleshoot and resolve technical issues, collaborating with other teams as needed.
• Produce accurate reports and identify root causes to improve team performance and service quality.
• Complete ad-hoc assignments from the Customer Experience Functional team.
• Initiate projects to enhance customer satisfaction and meet business requirements.

• Advanced skills in Excel and PowerPoint.
• Good communication skills in Arabic and basic communication in English.

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create and manage content across various social media platforms.
• Analyze and report on social media performance metrics to ensure effective engagement.
• Collaborate with team members to design campaigns and promotional materials.

• Aged between 25 to 40 years.
• At least 2 years of solid experience in a related field.
• Excellent written and verbal communication skills in English.
• Aggressive and ambitious team player who can work under pressure to meet deadlines.
• Strong ability to multi-task and prioritize responsibilities.

• Content Creation & Scheduling: Support the development of localized content calendars across platforms (Instagram, X, TikTok, Snapchat, etc.). Create engaging, platform-native content in Arabic and English that resonates with the Saudi audience. Collaborate with designers and video editors to brief and finalize visual content.
• Community Engagement: Monitor and respond to comments, DMs, and tags in a timely and brand-appropriate manner. Escalate issues to internal stakeholders when needed and track recurring feedback. Engage with local trends and viral topics in real time to maintain relevance.
• Campaign Execution: Support social media campaigns, influencer partnerships, and real-time coverage of events or launches. Coordinate with internal teams and agencies to ensure timely delivery of assets and posts.
• Analytics & Reporting: Track post performance and campaign metrics, compiling weekly and monthly reports. Provide insights and suggestions to improve engagement and reach in the Saudi market. Monitor competitor social activity and industry trends.

• Bachelor’s degree in Marketing, Media, Communications, or related field.
• More than 6 years of experience managing social media accounts in Saudi Arabia (either in-house or agency).
• Native-level Arabic with strong English skills (written and verbal).
• Proficient in using social tools like Sprinklr, Hootsuite, Meta Business Suite, TikTok analytics, etc.
• Deep understanding of the Saudi digital and cultural landscape.

• Saudi national preferred.
• Proactive, creative, and highly organized.
• Passionate about digital storytelling and social culture in KSA.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.

Call Center Representative

·         Al Khobar Saudi Arabia

·         Full-time

·         Company: sky color car

Job Description

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

• Saudi national (female)
• Minimum of “2 years of experience” in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in “Arabic”; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time

• Register and process check-ins and check-outs for guests, ensuring a smooth experience.
• Efficiently handle guest information and maintain computer records.
• Perform cashiering duties, manage foreign exchange transactions, and conduct night audits.
• Provide exceptional customer service – responding promptly to all guest inquiries.
• Resolve guest complaints and ensure to liaise with other departments for efficient follow-ups.
• Maintain security by managing issuance of room key cards and handling safe deposit boxes.
• Keep the front office area clean and organized.
• Communicate vital shift information to ensure a well-run operation.
• Understand hotel procedures around rates, segmentation, and promotions.

• Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
• Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
• Execute check-out procedures, including accurate billing and secure payment collection.
• Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
• Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
• Manage reservations, room allocations, and special requests with precision.
• Uphold the highest standards of organization and cleanliness at the front desk area.
• Perform essential administrative tasks, including generating reports.
• Collaborate effectively with team members to consistently deliver superior service standards.
• Adhere strictly to all hotel policies, procedures, and safety protocols.

• Diploma or degree in Hotel Management or related field.
• Customer service experience, particularly in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
• Ability to multitask in a fast-paced environment.
• Fluency in English; knowledge of additional languages is a plus.

• Deliver exceptional reception services for Guests from check-in through check-out.
• Complete audits and ensure efficient procedures are followed.
• Maintain communication with Front Office Manager and Reception Supervisors regarding Guest feedback.
• Utilize up-selling techniques to maximize room occupancy.
• Work in compliance with hotel security and health regulations.
• Attend training meetings and assist with team development.

• Previous experience in a customer-focused environment.
• High school diploma or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering high-quality customer service.
• Able to work independently and as part of a team.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Respond to and resolve guest issues positively and promptly.
• Support the guest experience and assist new team members.
• Prepare training materials and facilitate community meetings.
• Maintain cleanliness and organization of units.
• Manage inventory, supplies, and equipment.
• Collaborate with various teams to enhance guest satisfaction.

• High school diploma or equivalent; further education in hospitality preferred.
• Proven experience in customer service, focused on delivering excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays.
• Basic computer skills, including Microsoft Office.
• A passion for the hospitality industry.