Customer Services Full-time Jobs for Female in Saudi Arabia

Welcoming guests upon their arrival at the hotel and providing an excellent first impression.

Completing the check-in process quickly and accurately.

Completing the check-out process and facilitating the guest's departure.

Responding to guests' inquiries either in person, over the phone, or via email.

Coordinating and confirming reservations using the PMS (Property Management System).

Delivering rooms and directing guests with essential information about the hotel and available services.

🧾 Administrative Tasks

Processing payments and invoices, managing financial records for guests.

Preparing daily reports related to occupancy rates and sales.

Ensuring the accuracy of guest data and recording it in the system.

Communicating with other departments such as housekeeping and maintenance as needed.

📞 Customer Service

Responding to complaints and resolving issues in a professional and timely manner.

Providing information about tourist attractions, restaurants, and transportation.

Caring for special guest requests and fulfilling them or forwarding them to the appropriate department.

🔐 Security and Safety Tasks

Verifying guest identities upon check-in.

Monitoring entry and exit in the front area.

Acting in emergency situations according to hotel policies.

💡 Skills Required for Reception Staff

Excellent communication skills.

Proficiency in using computers and the PMS hotel management system.

Good appearance and high etiquette.

Ability to work under pressure.

• Greet and assist visitors, ensuring a professional and welcoming atmosphere.
• Answer, screen, and direct phone calls and emails promptly.
• Manage front desk operations, including receiving deliveries and handling correspondence.
• Maintain a clean and organized reception area.
• Provide administrative support such as scheduling meetings, booking travel arrangements, and preparing documents.
• Coordinate with internal teams to ensure smooth day-to-day office operations.

• Diploma or Bachelor’s degree preferred (Administration, Business, or related field).
• 1–3 years of relevant work experience in reception, customer service, or office administration.
• Strong communication skills in English; Arabic proficiency is an advantage.
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.

• Present the company's services professionally.
• Develop long-term relationships with clients.
• Attract new clients and expand the customer base.

• The candidate must be of Saudi nationality.
• Experience of at least one year in the field of field sales.

• Greet and welcome visitors in a professional and courteous manner.
• Answer phone calls, manage inquiries, and coordinate appointment scheduling.
• Handle basic accounting support tasks such as data entry, invoice tracking, and document preparation.
• Assist the HR department with administrative duties including filing, attendance tracking, and record maintenance.
• Coordinate with internal departments to maintain smooth office operations.
• Prepare reports, presentations, and documents as needed.
• Maintain office supplies and ensure workplace organization.

• Diploma in Administration, Business, or a related field.
• Basic knowledge or experience in Accounting and HR.
• Proficiency in Microsoft Office, particularly strong skills in Excel and PowerPoint.
• General computer literacy and ability to adapt to new systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and perform well under pressure.
• Strong organizational skills and attention to detail.

• Greet and welcome visitors, ensuring a positive first impression.
• Answer, screen, and forward incoming phone calls while providing basic information.
• Manage the reception area to keep it organized and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule appointments and manage calendars for office staff.
• Assist with administrative tasks such as filing and data entry.
• Provide general support to visitors and employees.
• Maintain confidentiality and uphold privacy standards.
• Collaborate with team members to ensure smooth operations.
• Participate in ongoing training and development.

• Strong interpersonal and communication skills.
• Exceptional organizational skills and attention to detail.
• Proficiency in office software, including Microsoft Office.
• Ability to multitask and prioritize effectively.
• Professional demeanor and appearance.
• Previous experience as a receptionist or in an administrative role.
• Fluency in Arabic and English.

• Deliver clear and courteous communication to callers.
• Manage calls and respond to customer inquiries effectively.
• Handle high-pressure situations with composure.
• Maintain customer confidentiality in all interactions.

• Strong technical expertise in relevant computer applications.
• Excellent multitasking abilities.
• Good command of English (both written and spoken).
• Demonstrated ability to work under pressure.

• Efficiently handle guest check-ins and check-outs.
• Manage reservations and respond to inquiries.
• Provide information about hotel services and local attractions.
• Coordinate with other departments to meet guest needs.

• Saudi National with little to no work experience or fresh graduates.
• Basic English language skills.
• Strong passion for the hospitality field.
• Excellent interpersonal and communication skills.
• A team player who actively assists co-workers.
• Ability to work a flexible schedule.

• Create a welcoming atmosphere for children and their families.
• Answer phone calls and emails professionally.
• Manage appointment scheduling and coordinate with therapy staff.
• Provide accurate information about our services related to child development.
• Maintain client records while ensuring confidentiality.
• Assist families with necessary forms and guide them through processes.
• Ensure waiting areas are child-friendly and organized.
• Communicate effectively with therapists and administrative staff.
• Support center events and parent workshops.

• Passionate about working with children.
• Fluency in Arabic and English, both spoken and written.
• Bachelor's degree preferred in relevant fields.
• Experience in a pediatric clinic or educational setting is a plus.
• Friendly demeanor and presentable appearance.
• Strong computer skills (MS Office, email communication).
• Ability to multitask and remain calm under pressure.
• High emotional intelligence and empathy.

• Experience in customer service for at least two years.
• The position is for females only.
• Location: Jeddah.

• Warmly welcome guests as they arrive and assist them in seating.
• Serve guests in a friendly and efficient manner to deliver excellent service.
• Manage guest queries with promptness and friendliness.
• Possess comprehensive knowledge of menu offerings to assist guests.
• Adhere to Hilton’s grooming standards and maintain cleanliness and hygiene.
• Ensure compliance with hotel security and health regulations.

• A positive attitude and good communication skills (both written and oral).
• Commitment to delivering high levels of customer service.
• Flexibility to adapt to various work situations.
• Ability to work independently or as part of a team.

• Degree in a relevant field.
• Experience in the Food and Beverage department.
• Familiarity with food hygiene regulations.