Customer Services Full-time Jobs in Saudi Arabia

We are seeking a dynamic Sales Representative to join our growing team, responsible for developing and maintaining strong relationships with clients while achieving sales targets through effective product presentations and negotiations. The ideal candidate will identify new business opportunities, conduct market research, and collaborate with the sales team to implement strategic sales initiatives that drive revenue growth. Key responsibilities include managing the full sales cycle from prospecting to closing deals, maintaining detailed records in our CRM system, providing excellent customer service, and representing our company at industry events and trade shows.

• Process cash, credit, and mobile payments accurately.
• Provide excellent customer service, greeting guests and assisting with inquiries.
• Maintain cleanliness and organization of the cash register area.
• Assist with inventory restocking to ensure a smooth flow of service.
• Monitor and report any shortages in cash register supplies.
• Follow all safety and hygiene protocols.

• High school diploma or equivalent.
• 01 years of experience in cash handling or customer service.
• Strong communication skills in Arabic and English.
• Ability to work in a fast-paced environment and handle customer inquiries professionally.

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers and manage table set-ups.
• Upsell with the latest departmental incentives.
• Work across all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Follow cash handling procedures and manage guest queries in a timely manner.
• Ensure compliance with brand standards, local licensing laws, and health and safety legislation.
• Maintain cleanliness and comply with hotel security and fire regulations.
• Assist other departments while maintaining good relationships.

• Positive attitude and good communication skills.
• Commitment to high levels of customer service and excellent grooming standards.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.
• Previous Food and Beverage experience is an advantage.
• Knowledge of Food Hygiene Regulations.

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers and manage table set-ups.
• Upsell with the latest departmental incentives.
• Work across all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Follow cash handling procedures and manage guest queries in a timely manner.
• Ensure compliance with brand standards, local licensing laws, and health and safety legislation.
• Maintain cleanliness and comply with hotel security and fire regulations.
• Assist other departments while maintaining good relationships.

• Positive attitude and good communication skills.
• Commitment to high levels of customer service and excellent grooming standards.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.
• Previous Food and Beverage experience is an advantage.
• Knowledge of Food Hygiene Regulations.

• Greet and welcome guests with a warm demeanor.
• Manage reservations and seating arrangements effectively.
• Provide menus and share information about daily specials or promotions.
• Assist guests with inquiries about the restaurant and local attractions.
• Coordinate with kitchen and wait staff for seamless service.
• Handle cash and credit transactions accurately.
• Maintain a clean and organized reception area.
• Support wait staff during peak hours as necessary.
• Ensure compliance with health and safety regulations.

• Proven experience as a hostess or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Fluency in English; knowledge of Arabic or other languages is a plus.
• Flexibility to work rotating shifts, including evenings, weekends, and holidays.
• Strong multitasking abilities and attention to detail.
• Basic math skills for handling bills and transactions.
• Professional appearance and grooming standards.
• A high school diploma or equivalent; hospitality-related education is a plus.

• Implement all instructions and directives from the Regional Manager.
• Supervise daily operations and movements within the lounge.
• Ensure the security and comfort of lounge passengers.
• Maintain high standards of customer service and report any feedback promptly.
• Organize and manage all records and files related to lounge operations.
• Handle cash sales for lounge entrance fees accurately.
• Ensure all facilities and equipment are in good working condition.
• Adhere to hygiene standards consistently.

• Maximize sales volume and minimize stock issues.
• Achieve distribution targets and implement merchandising standards.
• Maintain high customer service levels and provide market insights.
• Conduct regular vehicle checks and ensure the sales vehicle is in good condition.
• Reconcile sales daily and ensure zero cash and stock shortages.
• Represent PepsiCo with professionalism and adhere to company policies.

• Strong customer service skills.
• Excellent communication skills in both English and Arabic.
• Strong analytical abilities.

• Research potential clients and create opportunities: Identify and research potential clients in the automotive care industry, including repair shops, dealerships, and service centers. Utilize various external channels (field visits, cold calls, emails, and social media) to generate new opportunities.
• Communicate with clients: Initiate high-quality communication efforts to qualify potential clients, schedule demos, and present POS solutions that fit their needs.
• Qualifying potential clients: Work closely with potential clients to understand their pain points, needs, and challenges in managing their automotive care businesses.
• Presentations and demos: Deliver engaging and informative presentations and demonstrations of the POS system, showcasing its features, benefits, and how it meets the needs of automotive care businesses.
• Build relationships: Establish and maintain long-term relationships with potential clients through regular follow-ups, personal communication, and excellent customer service.
• Collaborate with the sales team: Work closely with account managers and sales managers to convert qualified leads, ensuring smooth transitions and ongoing support to close deals.
• Utilize CRM software and reporting: Use CRM software to track sales activities, log interactions with potential clients, and provide accurate reports on opportunity generation, conversion rates, and sales journey status.
• Achieve sales goals: Meet and exceed monthly and quarterly sales targets by converting potential clients into real customers.

• Experience: More than two years of experience in field sales, preferably in the software solutions or technology services or automotive industry. Previous experience selling POS systems is a plus.
• Strong communication skills: Excellent verbal and written communication skills. Ability to engage potential clients, build rapport, and deliver compelling presentations.
• Tech-savvy: Proficient in modern sales tools (CRM systems, social media platforms, etc.) and an understanding of POS software solutions.
• Results-oriented: Proven track record of meeting and exceeding sales targets in a field sales environment.
• Industry knowledge: Familiarity with the automotive care industry and its challenges is a plus but not required. A strong desire to learn and adapt is essential.
• Self-motivated: Ability to work independently, prioritize tasks, and thrive in a fast-paced and changing environment.
• Problem-solving: Consultative sales approach, focusing on understanding client needs and recommending the best solutions.

• Monthly salary with commission.
• Health insurance.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• Flexible work arrangements (remote or in-office).

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage meeting room bookings and maintain the reception area’s appearance.
• Receive, sort, and distribute daily mail/deliveries.
• Handle basic administrative duties such as data entry, filing, and correspondence.
• Support other departments with administrative tasks as needed.
• Maintain visitor logs and ensure compliance with security procedures.

• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

Job Title: Chocolate Shop Cashier

Company: Noir Chocolatier

Location: Laysen Valley, Umm Al Hamam, Riyadh

Job Type: Full-time/Part-time

Working Hours: 400PM to 100AM

Day Off: 1 day (Not on weekend)

Starting Salary: SAR 3700

Job Summary:

We are looking for a friendly and efficient Cashier to join our team and provide exceptional customer service in our chocolate shop. The ideal candidate will have a strong background in retail sales, excellent communication skills, and a passion for creating a positive and welcoming experience for our customers.

Responsibilities:

• Greet customers warmly and assist them with their purchases.
• Accurately process sales transactions using the POS system (cash, credit/debit cards, etc.).
• Maintain a thorough knowledge of our chocolate products and be able to answer customer questions.
• Assist with light stocking and maintaining the tidiness of the checkout area and shop floor.
• Handle customer inquiries and resolve any issues in a professional and courteous manner.
• Pack customer purchases carefully.
• Adhere to all shop policies and procedures.

Qualifications:

• Must be a Saudi National.
• Proven experience in retail sales is essential.
• Excellent verbal communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• A positive and customer-focused attitude.
• Basic math skills.

• Customer Service: Greet customers promptly and courteously, assist with inquiries about products, prices, and store policies, process payments accurately, issue receipts, handle returns or exchanges, and resolve customer complaints professionally.
• Cash Handling: Operate the cash register, balance the drawer at the end of each shift, follow cash handling procedures, and complete daily deposits.

• Strong customer service skills
• Math skills with attention to detail
• Proficient in cash handling and basic computer skills
• Strong teamwork and problem-solving abilities

• Experience in retail or customer service
• Knowledge of furniture products
• Professional appearance and a positive attitude

• Handle customer inquiries via phone, email, chat, or in person in a professional and timely manner.
• Resolve customer complaints and issues with empathy and efficiency.
• Provide accurate information about products and services.
• Process orders, forms, and requests.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with other departments to ensure customer satisfaction.

• Bachelor’s degree.
• Fresh graduate or Proven experience in a customer service role is plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.
• Proficiency in using computers and customer service software.

• 5000sr salary package.
• Medical insurance.
• Flexible shift.
• Supportive team environment.
• Opportunities for growth and development.

• Media Planning & Purchasing:
  • Research and identify optimal media channels for ad placements.
  • Negotiate and secure cost-effective advertising space with vendors.
  • Manage ad budgets and allocate spending efficiently across campaigns.
• Campaign Execution & Optimization:
  • Launch, monitor, and optimize digital ad campaigns.
  • Adjust bids and targeting based on performance data.
  • A/B test ad variations to improve metrics like CTR and conversions.

• Experience: 3 years in media buying, digital advertising, or performance marketing.
• Technical Skills: Proficiency in Google Ads, Meta Ads, and strong analytics capabilities.
• Soft Skills: Excellent negotiation and communication skills; attention to detail; ability to work under deadlines.

• Certifications in Google Ads and Meta Blueprint.
• Experience with CRM and marketing automation tools.

• Handle inbound and outbound customer calls professionally.
• Promote and sell products over the phone to potential and existing customers.
• Provide accurate information about our offerings and company policies.
• Achieve and exceed sales targets set by the company.
• Resolve customer complaints efficiently to ensure satisfaction.
• Document customer interactions and update records in the system.
• Follow up on leads and opportunities to close sales.

• Saudi national (female).
• Minimum of 2 years experience in call center, customer service, or tele sales.
• Proven track record of achieving sales targets.
• Fluency in Arabic (native proficiency) and knowledge of English is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Able to work in a fast-paced environment.
• Proficient in using computers and call center software.
• Positive attitude and a customer-focused mindset.

• Collect and reconcile deposited envelopes from the Front Office safe daily.
• Report any missing envelopes immediately to the Director of Finance/Financial Controller.
• Check each item within envelopes against the deposit list.
• Liaise with the money exchange company for currency exchanges.

• Deliver consistently professional, friendly, and engaging service to guests.
• Welcome guests to the assigned outlet and assist them by conducting them to their tables.
• Handle outlet reservations and answer telephones in an impeccable manner.
• Prepare the outlet for business along with the service team.
• Ensure cleanliness and maintenance of the outlet and entrance area.
• Maintain close, friendly contact with guests to assure their well-being.
• Have a thorough knowledge of menus and promotions to recommend to guests.
• Contribute to the outlet's database management.
• Ensure guest satisfaction at the time of departure.

• a diploma/degree in hospitality;
• previous experience in the Food & Beverage Department within a hotel;
• polite and sophisticated manner with excellent command of the English language;
• additional language skills are an advantage.

• Service orientation and commitment to exceeding guest expectations.
• Strong interpersonal skills with a positive attitude and a welcoming smile.
• Adherence to professional appearance and grooming standards.
• Understanding the job, taking responsibility, adaptability, and teamwork.

We’re looking for a motivated Sales Representative to drive sales, build client relationships, and help grow our customer base.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area