Customer Services Full-time Jobs in Saudi Arabia

Join the Coral Jubail Hotel team!

We are looking to hire receptionists according to our needs. We strive to provide a professional and enjoyable work environment and look forward to your joining us.

Requirements:

• Applications are accepted from Saudis only.
• Previous experience in the field is required.
• The ability to work as part of a team.

We offer a basic salary plus allowances according to Saudi labor laws.

Join the Lucky Z Entertainment Team:
We are looking for a talented cashier to join our center in Al Jubail. If you are seeking to work in a dynamic and fun environment, we would love to see you!

Main Responsibilities:
- Handle financial transactions with customers
- Ensure accuracy of payments and change
- Maintain an organized and clean work environment

Requirements:
- Previous experience in the cashier field is required
- Good communication skills and ability to deal with customers
- Commitment and accuracy in work

To apply, please send your CV to the mentioned email, ensuring that the email address is the job title.

Exciting job opportunity at the Sports Experts Club
We are pleased to present you with the opportunity to work as a Social Media Account Manager at the Sports Experts Club. We are looking for someone with experience in managing social media accounts and who is eager to join our team.

Requirements:

• Previous experience in managing social media accounts.
• Preferably, the applicant should be a resident of the Qassim region.

If you are interested, please send your CV.

Join My Clinic KSA!
My Clinic is the leading multispecialty outpatient care provider in Saudi Arabia, dedicated to helping people live longer, healthier, and happier lives. We are seeking a passionate Receptionist to join our team and uphold our mission of exceptional patient care.

Primary Responsibilities:

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience within our facility.
• Collaborating with cross-functional teams to enhance the patient journey from admission to discharge.
• Communicating effectively with patients to determine their needs and identify paths toward treatment.
• Empathizing with patients and resolving their complaints swiftly.
• Corresponding with care providers to ensure personalized care for each patient.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to improve their communication and engagement skills.
• Generating reports on patient progress and overall status.
• Performing other duties as assigned.

Education / Professional Qualifications:
- Bachelor’s degree.
- Experience in customer service, contact center, or customer care positions is preferred.

Experts & Skills:

• Excellent command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite.
• Strong empathy and compassion for addressing the emotional needs of patients.
• Exceptional problem-solving and customer service skills.

We are looking for an outstanding customer service representative to join our team, who will be responsible for receiving and responding to customer inquiries with high professionalism. The role includes handling customer complaints and efficiently resolving their issues while maintaining excellent service standards. The ideal candidate has excellent communication skills, the ability to work under pressure, and a genuine passion for providing an exceptional customer experience.

Overview:
Aqualia is seeking a dedicated Customer Services Support professional to join our team. As the fourth largest water company in Europe, we manage the complete water cycle and provide services to over 43 million users across 17 countries. The ideal candidate will serve as a liaison, delivering essential product and service information to our customers.

Key Responsibilities:

• Respond to customer inquiries related to water services, billing, and account information.
• Investigate and resolve customer complaints regarding water quality and billing discrepancies.
• Assist customers with billing inquiries and process payments.
• Manage service requests including new water connections and meter readings.
• Educate customers on water conservation and relevant regulations.
• Maintain accurate records of customer interactions and transactions.
• Communicate effectively with customers through various channels.
• Collaborate with field personnel for maintenance and repairs.
• Handle emergency situations related to water supply disruptions.
• Identify opportunities for process improvements in customer service.
• Ensure compliance with regulatory standards in service provision.
• Work closely with other departments to address customer concerns.

Requirements:

• Professionalism and excellent communication skills.
• Customer-centric approach with proven experience in customer services, preferably in the utilities sector.
• Degree in engineering or related field with postgraduate training in marketing or customer service.

Knowledge: English fluency (B2-C1) is required; Spanish and Arabic skills are valued.

We Offer:

• A stable position with a permanent contract.
• Opportunities for growth and professional development.
• Conditions aligned to experience and skills.

Unique job opportunity at the Sports Experts Club
We are pleased to offer you the job opportunity as a Social Media Accounts Manager at the Sports Experts Club. We are looking for someone with experience in managing social media accounts and who is eager to join our team.

Requirements:

• Previous experience in managing social media accounts.
• Preferably, the applicant should be a resident of the Al-Qassim region.

If you are interested, please send your CV.

Join the team at Al Barakah General Medical Complex!
We are looking for a skilled reception supervisor to be part of our distinguished team.

• Job Title: Reception Supervisor
• Contract Type: Full-time
• Work Location: Unaizah
• Working Hours: Shift system (Morning / Evening)

If you find that you are excellent in reception skills and have the desire to join a team committed to providing the best services, we welcome you to submit your application.

Join Emdad By Elm as a Call Center Operations Manager!

As a Call Center Operations Manager, you will be a strategic leader responsible for overseeing daily operations to ensure high-quality customer service and meeting operational objectives. Your key responsibilities will include:

• Leading and managing daily operations of the call center to achieve set operational goals.
• Developing and implementing daily, weekly, and monthly operational plans for smooth workflow.
• Monitoring and evaluating key performance indicators (KPIs) to make informed decisions.
• Supervising different teams (supervisors, customer service representatives, technical support) and allocating tasks according to workload.
• Ensuring adherence to quality policies and standard operating procedures (SOPs).
• Analyzing performance reports and providing recommendations to senior management for overall performance improvement.
• Leading continuous improvement initiatives to enhance the effectiveness of systems and technologies used in the call center.
• Coordinating with other departments to support the call center's needs effectively.
• Handling critical cases and major customer complaints professionally to ensure customer satisfaction.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• A minimum of 5 years of experience in managing call centers or customer service, with at least 2 years in a leadership position.
• Advanced knowledge of call center systems such as CRM, ACD, IVR.
• Strong analytical skills to interpret data and utilize performance reports.
• Proficiency in English (both spoken and written).
• Excellent leadership and team management skills.
• Exceptional verbal and written communication skills.
• Ability to make quick decisions and solve problems effectively.
• Customer service focus and dedication to achieving customer satisfaction.

Join Emdad By Elm as a Customer Service Specialist!
As a vital member of our team, you will play a key role in enhancing customer satisfaction and loyalty through exemplary service delivery. This position focuses on creating a welcoming atmosphere for clients visiting in person, where you will provide detailed support and accurate information about our services.

Key Responsibilities:

• Greet customers warmly, ensuring a professional first impression.
• Assist customers in navigating our service offerings to meet individual needs.
• Resolve inquiries and issues promptly, ensuring high levels of customer satisfaction.
• Prepare basic reports in Excel and develop engaging presentations using PowerPoint.
• Utilize CRM tools to track customer engagement and gather feedback for service improvement.

Requirements:

• 5-7 years of experience in customer service or client-facing roles.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to work collaboratively in a team environment.

At Emdad By Elm, we value professionalism and a positive attitude in our workplace. If you are passionate about providing outstanding customer service and contributing to a dynamic team culture, we invite you to apply!

Customer Service Representative Position at Prime Drive Company
Prime Drive Motors announces its need for a Customer Service Representative. If you are looking for a new opportunity in the automotive sales field, we would like to get in touch with you!

Job Contents:

• Customer Service Representative:
  - Experience in customer service
  - High communication and etiquette skills

Job Benefits:
- Attractive salaries
- Commissions on sales
- Motivating work environment
- Two-day weekly vacation

Work Location: Al-Qassim – Buraidah

To Apply: Please send your CV.

Job Information:
The Deep Fries restaurant chain announces job vacancies for the following position: Customer Accountant. We are looking for enthusiastic individuals to join our team at all our branches spread across the Kingdom.

Responsibilities:

• Provide outstanding service to customers.
• Process payments and record orders.
• Assist in managing inventory and ensuring the availability of necessary materials.
• Effective communication with other team members to ensure smooth workflow.

Requirements:

• Previous experience in accounting or customer service is an advantage.
• Good communication skills.
• Ability to work in a fast-paced and changing environment.

Location:
We are hiring at the following branches: Abha, Khamis Mushait, Jeddah, Mecca, Taif, Medina, Riyadh, Buraidah, Khobar, Dammam, Al Ahsa, Jazan.

We are looking for a customer service specialist to join our team at alkhedrcars, a leading company in car sales. If you have the necessary skills and are looking for an opportunity to work in a dynamic environment, please read the details below: Location: Al-Qassim - Buraidah Requirements: A background and experience of at least one year in the field of customer service. Excellent communication and negotiation skills. Proficiency in English, both spoken and written, is a prerequisite. If you are interested, please send your CV with 'Customer Service Specialist' or 'Marketing Specialist' as the subject.

Join our team at DR TOOTH as a Customer Service Specialist!
If you are looking for a new job opportunity in customer service, we are looking for qualified individuals to join our team. We are looking for someone who can start immediately and has experience in the same field.

• Qualifications: University degree.
• Experience: You must have experience in customer service.

If you are interested, please send your resume to the email.

Join our team!
We at Badr International Company in the retail sector are looking for an exceptional cashier to join our team in Buraidah. This is an important role that requires the ability to deal with customers efficiently and skillfully.
Requirements:

• Familiarity with the cashier program (Onyx Pro)

Working hours: 8 hours daily.
Immediate hiring!