Customer Services Full-time Jobs in Saudi Arabia

• Provide high-quality customer service and maintain effective communication with customers.
• Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
• Identify recurring issues and relay this information for prompt corrective action.
• Assist customers with preauthorizations, claims research, and understanding provider contracts.
• Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

• Experience in customer service or call center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask and manage stress in a fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Exceptional follow-up skills and ability to handle conflicts professionally.

• Provide high-quality customer service and maintain effective communication with customers.
• Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
• Identify recurring issues and relay this information for prompt corrective action.
• Assist customers with preauthorizations, claims research, and understanding provider contracts.
• Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

• Experience in customer service or call center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask and manage stress in a fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Exceptional follow-up skills and ability to handle conflicts professionally.

• Provide high-quality customer service and maintain effective communication with customers.
• Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
• Identify recurring issues and relay this information for prompt corrective action.
• Assist customers with preauthorizations, claims research, and understanding provider contracts.
• Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

• Experience in customer service or call center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask and manage stress in a fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Exceptional follow-up skills and ability to handle conflicts professionally.

• Provide high-quality customer service and maintain effective communication with customers.
• Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
• Identify recurring issues and relay this information for prompt corrective action.
• Assist customers with preauthorizations, claims research, and understanding provider contracts.
• Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

• Experience in customer service or call center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask and manage stress in a fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Exceptional follow-up skills and ability to handle conflicts professionally.

• Respond promptly and professionally to customer inquiries via phone, email, and messaging platforms.
• Understand company services thoroughly to guide and educate customers accurately.
• Resolve customer complaints efficiently while maintaining a positive tone and professional demeanor.
• Maintain detailed records of customer interactions using CRM systems.
• Coordinate internally with relevant departments to ensure timely and complete service delivery.
• Follow up with customers to ensure issues are resolved and satisfaction is achieved.
• Monitor recurring inquiries and suggest improvements to enhance service quality.

• Diploma or Bachelor’s degree in Business Administration, Communication, or related field.
• Minimum of 1 year experience in a customer service or client-facing role.
• Excellent communication and problem-solving skills.
• Fluent in Arabic and proficient in English.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

• Growth opportunities.
• Supportive work environment and professional development programs.
• Continuous training to enhance customer service and communication skills.

• Serve as the primary point of contact for customers and branch aftermarket personnel.
• Manage requests for parts and service, ensuring customer satisfaction throughout.
• Monitor the accuracy of parts supplied and quality of services performed.
• Participate in departmental planning and strategy sessions.
• Maintain effective customer relations and resolve disputes efficiently.
• Proactively identify and develop new sales accounts.
• Collaborate with Head Office Technical and Support staff to provide optimal solutions.
• Prepare and present service quotes to customers.

• Bachelor’s Degree in Marketing or a related field.
• Experience in a heavy equipment industry in parts and service.
• Sales experience is advantageous.
• Strong computer skills with MS Office.
• Excellent written and verbal communication skills.
• Results-oriented mindset and ability to meet performance targets.
• Strong organizational and planning skills.
• Integrity and ethical conduct in all interactions.

• Close direct sales of products to meet individual/team targets and organization's business objectives.
• Create, monitor, and revise lead generation plans to develop a robust sales pipeline.
• Conduct sales calls with prospective and existing customers.
• Respond to customer inquiries and build rapport by understanding their needs and recommending suitable solutions.
• Achieve sales objectives while ensuring optimum customer satisfaction by following established procedures.

• Bachelor’s degree in Pharmacy.
• Registered with the Saudi Commission for Health Specialties.
• Excellent communication skills.
• Good command of English.
• Self-motivated with a strong drive to excel.
• Must be based in Jeddah.
• Saudi National.

We are seeking a motivated Sales Representative to join our dynamic team, responsible for building and maintaining strong relationships with clients while achieving sales targets and revenue goals. The ideal candidate will identify new business opportunities, conduct product demonstrations, negotiate deals, and provide exceptional customer service throughout the sales cycle. Key responsibilities include developing sales strategies, maintaining detailed records of customer interactions in our CRM system, preparing regular sales reports, and collaborating with cross-functional teams to ensure customer satisfaction and retention.

• Greet and welcome guests upon arrival.
• Manage reservations and maintain an organized seating chart.
• Assist in promptly seating guests and providing menus.
• Inform guests of daily specials and handle inquiries.
• Coordinate with waitstaff to ensure timely service.
• Monitor the dining area for cleanliness and guest satisfaction.
• Address guest complaints professionally.
• Assist in training new host staff.
• Participate in team meetings for service improvements.

• 13 years of experience in hospitality.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Positive attitude and friendly demeanor.
• Ability to multitask and work flexible hours.
• Familiarity with reservation management software is a plus.

• Handle incoming and outgoing calls professionally and efficiently.
• Respond to customer inquiries, resolve issues, and provide accurate information about products or services.
• Maintain a positive and helpful attitude in every interaction.
• Record details of customer interactions, transactions, comments, and complaints.
• Escalate complex issues to the appropriate department when needed.
• Follow up with customers to ensure issues are resolved to their satisfaction.
• Adhere to call center scripts, policies, and procedures.
• Achieve individual performance targets such as call handling time, quality, and customer satisfaction.
• Work collaboratively with team members to meet overall call center goals.
• Stay up to date with product knowledge and service updates.

• Diploma or Bachelor’s degree in Business, Communications, or a related field.
• 13 years of experience in a call center or customer service role.
• Proficient in English (verbal and written).
• Strong communication and problem-solving skills.
• Ability to handle pressure and multitask in a fast-paced environment.
• Customer-focused with a positive and professional demeanor.

• Welcoming clients and answering phones.
• Scheduling appointments and managing client inquiries.
• Addressing complaints and performing various administrative tasks.

• Excellent communication skills in Arabic and English (Mandatory).
• A positive attitude and strong organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and a customer service orientation.
• High school diploma or equivalent.

• Warmly greet incoming and departing guests with a genuine smile.
• Escort guests to their assigned dining area and present menus.
• Communicate clearly with guests regarding their needs and preferences.
• Maintain a positive attitude and work effectively as part of a team.
• Assist guests in a fast-paced environment while ensuring high standards of service.
• Perform general administrative duties as required.
• Participate in training sessions and team meetings to continuously improve service.
• Adhere to health and safety procedures.

• 23 years of experience in a similar role within the hospitality industry.
• Fluency in both Arabic and English, with strong communication skills.
• Ability to multitask and work effectively under pressure.
• Knowledge of reservation software and guest service experience is a plus.
• Friendly, reliable, and trustworthy with strong interpersonal skills.

• Greet and welcome guests in a courteous and professional manner.
• Manage seating charts, waitlists, and reservations.
• Coordinate table assignments and guest flow with the service team.
• Provide accurate wait times and communicate clearly with guests.
• Manage and close guest checks accurately, including handling payments.
• Maintain a clean, organized host station and entrance area.
• Answer phone calls and respond to guest inquiries about reservations, hours, and menus.
• Provide basic assistance or information about the hotel when requested.
• Support the team during peak periods with flexibility and positivity.

• Previous experience in a host/hostess, front desk, or customer-facing role preferred.
• Strong communication and interpersonal skills with a friendly demeanor.
• Ability to multitask and remain calm under pressure.
• Basic math skills for handling payments and billing.
• Excellent organizational skills and attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.

• Greet and welcome guests in a courteous and professional manner.
• Manage seating charts, waitlists, and reservations.
• Coordinate table assignments and guest flow with the service team.
• Provide accurate wait times and communicate clearly with guests.
• Manage and close guest checks accurately, including handling payments.
• Maintain a clean, organized host station and entrance area.
• Answer phone calls and respond to guest inquiries about reservations, hours, and menus.
• Provide basic assistance or information about the hotel when requested.
• Support the team during peak periods with flexibility and positivity.

• Previous experience in a host/hostess, front desk, or customer-facing role preferred.
• Strong communication and interpersonal skills with a friendly demeanor.
• Ability to multitask and remain calm under pressure.
• Basic math skills for handling payments and billing.
• Excellent organizational skills and attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.

• Greet and assist visitors, tenants, and clients courteously and professionally.
• Answer, screen, and forward incoming phone calls while providing accurate information.
• Monitor and manage visitor access, ensuring security protocols are followed.
• Maintain a clean and organized reception area, reflecting a welcoming atmosphere.
• Handle inquiries and direct them to the appropriate department as necessary.
• Assist with scheduling appointments and coordinating meetings within the building.
• Manage incoming and outgoing correspondence, including mail and packages.
• Provide general administrative support to various departments as needed.
• Coordinate with maintenance and service teams to address building-related issues promptly.
• Assist in preparing reports, presentations, and other documents as required.
• Stay informed about the building, its services, and company policies to assist tenants effectively.
• Build and maintain positive relationships with tenants and colleagues.

• High school diploma or equivalent qualification required; additional education in office administration or hospitality is a plus.
• Proven experience as a Receptionist or in a similar customer-facing role.
• Exceptional communication skills, both verbal and written.
• Professional appearance and demeanor.
• Strong organizational and multitasking skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in MS Office applications and office equipment.
• Excellent problem-solving capabilities and attention to detail.
• Able to work effectively both independently and as part of a team.
• Flexibility to adapt to changing situations and priorities.
• Knowledge of the real estate industry is beneficial.
• Fluency in Arabic is an advantage; proficiency in English is required.

• Comprehensive Health Insurance
• Training and Professional Development
• Performance-based Bonus
• Paid Time Off

• Welcome visitors, clients, and guests, ensuring a professional and hospitable experience.
• Manage incoming calls, emails, and enquiries accurately and courteously.
• Coordinate visitor registration and maintain the reception area.
• Assist with scheduling, organizing deliveries, and supporting daily office logistics.
• Handle incoming and outgoing correspondence and provide administrative support as required.
• Ensure confidentiality and security of all information handled at the reception desk.
• Contribute to a respectful and collaborative office culture that reflects Azad Property’s values.

• Recently completed a Bachelor’s degree or equivalent in Business Administration or a related field.
• Must be a Saudi National eligible for the Tamheer Programme.
• Excellent interpersonal and communication skills in Arabic and English.
• Strong organizational and time management skills.

• Mentorship from experienced professionals.
• Opportunities for career development.
• A welcoming team culture that values diversity and respect.