Customer Services Full-time Jobs for Female in Saudi Arabia

• Provide professional, friendly, and engaging service to all guests.
• Assist in all operations of the Spa, including knowledge of the complete Spa menu.
• Guide guests with the use of sauna, steam, and spa facilities.
• Inform guests about products and retail sales.
• Maintain product stock levels and ensure displays meet our quality standards.
• Adhere to safety and sanitation policies and report any malfunctions or hazards.
• Participate in pre-shift briefings and assist in keeping areas clean and organized.
• Perform additional duties as assigned.

• Must be a Saudi National.
• Preferred experience in Spa or Hospitality, with a minimum of 1 year in a 5* hotel spa or luxury stand-alone Spa.
• Strong administrative skills, including proficiency in Excel.
• CPR and First Aid certification are preferred.
• Exceptional communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable and responsible with the ability to focus on guest needs.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area

Core Responsibilities:

•Supervise daily reception operations and team performance

•Ensure excellent customer service and a special experience for clients

•Manage bookings and follow up with clients

•Monitor reviews and manage online platforms

•Continuous coordination with management and specialists

•Maintain the cleanliness and appearance of the reception area

•Prepare daily performance and sales reports

Requirements:

•Proven experience in customer service or reception

•Excellent communication and organizational skills

•The ability to lead and solve problems

•Proficiency in English 

•Experience in the beauty or hospitality sector is an additional advantage

Job responsibilities

• Greet and welcome clients in a professional and friendly manner.

• Manage appointments, including booking, rescheduling, and cancellations.

• Handle phone calls, emails, and inquiries quickly and politely.

• Process payments and maintain accurate financial records.

• Coordinate with salon staff to ensure services are delivered efficiently.

• Keep the reception area clean and organized.

• Assist with basic administrative tasks as needed.

• A university degree or diploma at a minimum in any specialization.
• Excellent communication skills and politeness in dealing.
• Proficient in using a computer.
• High organization and ability to manage time.
• For Saudis only.

• Housing allowance.
• Attractive benefits and salaries.
• Attractive work environment.
• Career development.
• Health insurance.

• Receptionist with at least 3 years of experience

Work in a women's spa in Al Khobar
Preferably with English language skills
Hiring is immediate, must be fully available
Send CV to: t@***************