Full-time Customer services specialist Jobs for Female in Saudi Arabia

More than 4 Full-time Customer services specialist Jobs for Female in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Full-time
Nationality

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Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Keeta

Full-time
Join Keeta as a Customer Service Representative!
At Keeta, the international subsidiary of Meituan, we're on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: 'We help people eat better, live better,' we're making a transformative impact in the delivery sector.

Your Role:
- Handle customer inquiries and complaints via phone, chat, email, or any other channel deemed fit for providing support to our customers (customers/riders/merchants).
- Provide detailed information about our products and services.
- Assist customers with order placement, modifications, and cancellations.
- Track and monitor delivery statuses, coordinating with logistics and relevant departments to ensure timely deliveries.
- Resolve issues related to delivery, payment, or service dissatisfaction.
- Maintain professionalism and brand alignment.
- Collect and report customer feedback to management to improve service quality.
- Participate in training sessions to stay updated on product or policy changes.
- Willingness to work in shifts that could be scheduled during a 24-hour window.

What We Need:
- Bachelor's degree required; recent graduates are encouraged to apply.
- 01 years of experience; fresh graduates with no prior experience are welcome.
- Saudi national.
- Fluent in both Arabic and English, with excellent communication skills.
- Preferred typing skills of 40 WPM.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and a customer-focused attitude.

Why Join Us:
At Keeta, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. You'll collaborate with a passionate global team across over 30 countries and be part of a company that’s transforming the delivery industry while supporting local communities.

breifcase2-5 years

locationRiyadh

6 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Four Winds Logistics

Full-time
Join Our Team as a Customer Service Specialist (3PL)
Four Winds Logistics is seeking a dynamic and motivated Customer Service Specialist to join our team at our Khaldiyah second office in Dammam, Saudi Arabia. In this pivotal role, you will collaborate closely with the moving manager to oversee and enhance the logistics operations for our valued clients, particularly in the realm of international moving and relocation.

Key Responsibilities:
  • Prepare logistics plans to facilitate the relocation of Four Winds clients.
  • Communicate effectively with agents and clients to obtain necessary documentation.
  • Establish proper contact with shipping and air lines.
  • Coordinate logistics with origin agents and arrange customs clearance.
  • Manage formal communications with customs authorities.
  • Supervise delivery or storage based on client needs.
  • Achieve management’s quarterly and annual quality and sales goals aligned with the company vision.
  • Oversee efficient invoicing and collection to ensure smooth cash flow.
Competencies:
  • Strong understanding of modern communication management tools and supply chain management.
  • Ability to lead and inspire action in a diverse environment.
  • Excellent command of the English language.
  • Cultural sensitivity and strong interpersonal skills.
Qualifications:
  • Exclusively open to Saudi citizens.
  • Female candidates are prioritized (possessing a driving license is advantageous).
  • Minimum 1-year experience in administrative roles.
  • B2 level in English or a minimum score of 60 in IELTS.
  • Proficiency in computer applications, especially SAP.
  • Excellent interpersonal skills and the capability to work effectively in a multi-stakeholder environment.
  • Possession of IATA qualifications is a plus.
  • A minimum educational background of a 2-year diploma in administration or equivalent work experience.

breifcase2-5 years

locationDammam

6 days ago