Ecommerce manager Jobs in Saudi Arabia

More than 2544 Ecommerce manager Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
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Call Center Agent

Call Center Agent

📣 Job Ad

Lumi | لومي

Full-time
About the Role:
We are seeking a Call Center Officer to join our customer service team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring a high standard of service delivery. This role plays a key part in enhancing customer experience and supporting daily operations within the call center.

Responsibilities:
  • Handle incoming and outgoing calls professionally and efficiently.
  • Respond to customer inquiries, resolve issues, and provide accurate information about products or services.
  • Maintain a positive and helpful attitude in every interaction.
  • Record details of customer interactions, transactions, comments, and complaints.
  • Escalate complex issues to the appropriate department when needed.
  • Follow up with customers to ensure issues are resolved to their satisfaction.
  • Adhere to call center scripts, policies, and procedures.
  • Achieve individual performance targets such as call handling time, quality, and customer satisfaction.
  • Work collaboratively with team members to meet overall call center goals.
  • Stay up to date with product knowledge and service updates.

Qualifications:
  • Diploma or Bachelor’s degree in Business, Communications, or a related field.
  • 13 years of experience in a call center or customer service role.
  • Proficient in English (verbal and written).
  • Strong communication and problem-solving skills.
  • Ability to handle pressure and multitask in a fast-paced environment.
  • Customer-focused with a positive and professional demeanor.

breifcase0-1 years

locationRiyadh

18 days ago
Social Media Manager

Social Media Manager

📣 Job Ad

Al-Yusr Group of Companies

Full-time
Join the Alyouser Group as a Social Media Manager/Moderator!
At Alyouser Group, established in 2007, we focus on providing innovative solutions in real estate, construction, trade, and e-commerce. We are seeking a Mid-Level Social Media Manager/Moderator to lead our social media platforms and engage with digital communities, specifically targeting the KSA and GCC markets.

Role Overview:
As an essential member of our marketing team, you will manage and enhance our presence on various platforms, including Instagram, Facebook, TikTok, and Snapchat. This position requires a knack for cultural relevance and engaging with our audience effectively.

Key Responsibilities:
  • Manage daily publishing, moderation, and community interactions across social media platforms.
  • Implement engagement strategies to boost follower interaction and retention.
  • Collaborate with the Digital Marketing Manager and Senior Designer for content strategy.
  • Track and report on key performance metrics, including engagement rates and follower growth.

Must-Have Qualifications:
  • 35 years of experience in social media management or community moderation.
  • Bilingual in Arabic and English.
  • Knowledge of digital culture and audience behaviors in Saudi Arabia and the GCC.

Preferred Qualifications:
  • Experience with tools like Canva and Hootsuite.
  • Understanding of e-commerce cycles and performance marketing.

Application Instructions:
Please submit your CV along with examples of managed accounts and a performance report (if available).

breifcase0-1 years

locationMakkah

18 days ago
Social Media Manager

Social Media Manager

📣 Job Ad

Al-Yusr Group of Companies

Full-time
Join the Alyouser Group as a Social Media Manager/Moderator!
At Alyouser Group, established in 2007, we focus on providing innovative solutions in real estate, construction, trade, and e-commerce. We are seeking a Mid-Level Social Media Manager/Moderator to lead our social media platforms and engage with digital communities, specifically targeting the KSA and GCC markets.

Role Overview:
As an essential member of our marketing team, you will manage and enhance our presence on various platforms, including Instagram, Facebook, TikTok, and Snapchat. This position requires a knack for cultural relevance and engaging with our audience effectively.

Key Responsibilities:
  • Manage daily publishing, moderation, and community interactions across social media platforms.
  • Implement engagement strategies to boost follower interaction and retention.
  • Collaborate with the Digital Marketing Manager and Senior Designer for content strategy.
  • Track and report on key performance metrics, including engagement rates and follower growth.

Must-Have Qualifications:
  • 35 years of experience in social media management or community moderation.
  • Bilingual in Arabic and English.
  • Knowledge of digital culture and audience behaviors in Saudi Arabia and the GCC.

Preferred Qualifications:
  • Experience with tools like Canva and Hootsuite.
  • Understanding of e-commerce cycles and performance marketing.

Application Instructions:
Please submit your CV along with examples of managed accounts and a performance report (if available).

breifcase0-1 years

locationJeddah

18 days ago
Sales Engineer

Sales Engineer

📣 Job Ad

Al-Hassan Ghazi Ibrahim Shaker Company

Full-time
Company Overview:
Shaker Group is a leading Saudi company in the air conditioning and home appliances sector. It is the exclusive importer and distributor of several international brands and the sole agent for LG Air Conditioners in Saudi Arabia.

Purpose:
To achieve sales targets through identifying new potential projects in the assigned industry, proper implementation of projects and utilization of Shaker’s products and services, and offering proper value propositions to enhance customer relationship management.

Responsibilities:
  • Promotes Shaker Group value proposition to customers by understanding and linking the customer’s operational and business objectives, needs, and requirements to the Company’s products & services to provide a total value solution and competitive advantage.
  • Builds and manages long-term customer relationships and is responsible for customer satisfaction through executing the sales process.
  • Seeks out, qualifies, and closes new sales opportunities, with a specific focus on new business growth.
  • Raise knowledge of competitors’ business strategies, products, and services to favorably differentiate Shaker Group from competitors.
  • Meet assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
  • Creates under specific direction, competitive, high-quality, and timely estimates, bids, proposals, and cost/benefit analysis.
  • Verifies new proposals and bids with the manager before customer presentation.
  • Negotiates value and impact on the customer’s business to close the sale under a specific direction.
  • Update the management on changes in the marketplace and progress on customer status.
  • Ensure the sales process is ongoing and prepare weekly and monthly sales forecast and backlogs.
  • Utilizes applicable sales tools effectively to plan and document progress and increase business growth.
  • Establish new accounts by identifying potential customers; planning and organizing sales call schedule.
  • Follow all relevant Sales B2B department’s policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Secure commitments from customer technical staff needed to ensure a deal’s “technical close.”
  • Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand requirements.
  • Maintain professional and technical knowledge of Shaker’s products and services by attending educational workshops, reviewing technical catalogues, establishing personal networks, and participating in professional societies.

Requirements:
  • A bachelor's degree in Mechanical Engineering or equivalent is required.
  • +5 years of experience in a front-line sales position.
  • Have experience in HVAC and VRF systems.
  • Strong interpersonal skills.
  • Actively listens and identifies concerns.
  • Understand the customer’s business and speak their language.
  • Good technical or market expertise to develop credibility, loyalty, trust, and commitment.

breifcase0-1 years

locationNeom

18 days ago
Sales Engineer

Sales Engineer

📣 Job Ad

Al-Hassan Ghazi Ibrahim Shaker Company

Full-time
Company Overview:
Shaker Group is a leading Saudi company in the air conditioning and home appliances sector. It is the exclusive importer and distributor of several international brands and the sole agent for LG Air Conditioners in Saudi Arabia.

Purpose:
To achieve sales targets through identifying new potential projects in the assigned industry, proper implementation of projects and utilization of Shaker’s products and services, and offering proper value propositions to enhance customer relationship management.

Responsibilities:
  • Promotes Shaker Group value proposition to customers by understanding and linking the customer’s operational and business objectives, needs, and requirements to the Company’s products & services to provide a total value solution and competitive advantage.
  • Builds and manages long-term customer relationships and is responsible for customer satisfaction through executing the sales process.
  • Seeks out, qualifies, and closes new sales opportunities, with a specific focus on new business growth.
  • Raise knowledge of competitors’ business strategies, products, and services to favorably differentiate Shaker Group from competitors.
  • Meet assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
  • Creates under specific direction, competitive, high-quality, and timely estimates, bids, proposals, and cost/benefit analysis.
  • Verifies new proposals and bids with the manager before customer presentation.
  • Negotiates value and impact on the customer’s business to close the sale under a specific direction.
  • Update the management on changes in the marketplace and progress on customer status.
  • Ensure the sales process is ongoing and prepare weekly and monthly sales forecast and backlogs.
  • Utilizes applicable sales tools effectively to plan and document progress and increase business growth.
  • Establish new accounts by identifying potential customers; planning and organizing sales call schedule.
  • Follow all relevant Sales B2B department’s policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Secure commitments from customer technical staff needed to ensure a deal’s “technical close.”
  • Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand requirements.
  • Maintain professional and technical knowledge of Shaker’s products and services by attending educational workshops, reviewing technical catalogues, establishing personal networks, and participating in professional societies.

Requirements:
  • A bachelor's degree in Mechanical Engineering or equivalent is required.
  • +5 years of experience in a front-line sales position.
  • Have experience in HVAC and VRF systems.
  • Strong interpersonal skills.
  • Actively listens and identifies concerns.
  • Understand the customer’s business and speak their language.
  • Good technical or market expertise to develop credibility, loyalty, trust, and commitment.

breifcase0-1 years

locationJeddah

18 days ago
Sales Engineer

Sales Engineer

📣 Job Ad

Greenfix Property Care

Full-time
About the Role
We are seeking a dynamic and technically skilled Mechanical Engineer – Sales Engineer to join our team at Greenfix Property Care. This role combines engineering knowledge with excellent communication skills, enabling you to provide advice and support on a range of products while promoting and selling our mechanical solutions.

Key Responsibilities
  • Understand and analyze customer requirements to offer suitable mechanical products and solutions.
  • Prepare and deliver technical presentations explaining products or services to customers and prospective clients.
  • Collaborate with internal teams to tailor solutions.
  • Negotiate tender and contract terms with clients to meet both client and company needs.
  • Provide sales support and develop long-term relationships with clients.
  • Meet or exceed sales targets set by management.
  • Represent the company at trade shows, exhibitions, and industry events.
  • Maintain detailed records of customer interactions and sales activity.
  • Provide feedback to the product development team on customer needs and market trends.
  • Assist customers in product selection and specification compliance.

Requirements
  • Bachelor’s degree in mechanical engineering.
  • Minimum 57 years of experience in the KSA market as a sales engineer.
  • Proficiency in AutoCAD and MS Office.
  • Excellent communication, analytical, and organizational skills.
  • Proven experience in technical sales, preferably in mechanical or industrial products.
  • Strong database with KSA customers, consultants, contractors, and distributors.
  • Excellent presentation and negotiation skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel to meet clients.

breifcase0-1 years

locationDammam

18 days ago