• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.
• Maintain a strong presence during service to enhance guest engagement and manage seating flow.
• Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.
• Collaborate closely with Culinary and Beverage teams on presentation and service continuity.
• Manage reservations, guest preferences, and special requests effectively.
• Conduct pre-service briefings to ensure operational readiness.
• Handle guest feedback with professionalism and discretion to enhance customer satisfaction.
• Drive upselling and awareness of revenue while ensuring guest comfort.
• Train associates on service standards and menu knowledge to uphold high quality.
• Maintain cleanliness and presentation standards consistently.

• 3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.
• Prior experience in contemporary Asian or Japanese cuisine is highly preferred.
• Strong knowledge of sharing-style service and premium dining concepts.
• Familiarity with Asian cocktails and food pairings is an advantage.
• Able to manage high-energy operations while ensuring operational discipline and refinement.
• Exceptional leadership and coaching abilities with a focus on guest engagement.
• Commercially aware with an understanding of revenue management and cost control.
• Experience with pre-opening or destination resorts is highly regarded.

• Prepare and present high-quality staff food within company guidelines.
• Maintain cleanliness of work areas to prevent cross-contamination.
• Ensure all mis-en-place is ready for menus.
• Communicate effectively with other departments to maintain good working relationships.
• Report maintenance, hygiene, and hazard issues promptly.
• Comply with security and safety regulations, as well as food safety legislation.
• Be environmentally aware in all food service operations.

• NVQ Level 1 or equivalent.
• Positive attitude and good communication skills.
• Able to work under pressure, both independently and in teams.

• NVQ Level 2 or similar qualifications.
• Previous kitchen experience in a similar role.
• Intermediate Basic Food Hygiene certification.

• Deliver professional, friendly, and engaging service.
• Lead the restaurant team and ensure service standards.
• Manage guest concerns promptly and professionally.
• Assist in recruitment, training, and development.
• Balance operational needs with colleague requirements.
• Conduct departmental meetings regularly.
• Enhance revenues through effective strategies and promotions.
• Maintain complete knowledge of all menus and operations.
• Manage budgets, costs, and profitability targets.
• Ensure compliance with hygiene and service standards.
• Promote guest satisfaction and service improvements.
• Perform other duties as required.

• Minimum 4 years of experience in F&B management in a luxury hotel.
• Strong interpersonal, leadership, and problem-solving skills.
• Excellent organization and planning abilities.
• Goal-oriented with a focus on results.
• International experience is an asset.
• Energetic, enthusiastic and a charismatic team player.

• Financial Management: Conduct market and competitor analysis, manage P&L, and develop promotional calendars for F&B products.
• Team Leadership: Train restaurant employees, lead performance reviews, and foster employee engagement.
• Guest Experience: Ensure quality service, manage guest relationships, and address complaints to enhance satisfaction.
• Operational Standards: Implement safety protocols and maintain cleanliness while identifying revenue opportunities.

• Prepare and present high-quality staff food within company guidelines.
• Maintain cleanliness of work areas to prevent cross-contamination.
• Ensure all mis-en-place is ready for menus.
• Communicate effectively with other departments to maintain good working relationships.
• Report maintenance, hygiene, and hazard issues promptly.
• Comply with security and safety regulations, as well as food safety legislation.
• Be environmentally aware in all food service operations.

• NVQ Level 1 or equivalent.
• Positive attitude and good communication skills.
• Able to work under pressure, both independently and in teams.

• NVQ Level 2 or similar qualifications.
• Previous kitchen experience in a similar role.
• Intermediate Basic Food Hygiene certification.

We are looking for a creative, organized, and socially aware team member to help grow AVVU Catering and support client experience, event coordination, and catering sales operations.

Responsibilities

• Handle catering inquiries through WhatsApp, phone calls, and social media
• Coordinate catering bookings, setups, and event details
• Assist clients in selecting suitable catering experiences and packages
• Follow up with leads and customer inquiries
• Coordinate event setups, styling, branding requests, and service arrangements
• Support the development of new catering concepts, themed stations, and seasonal ideas
• Work closely with operations and suppliers to ensure smooth execution
• Attend and supervise setups/events when needed

Requirements

• Strong communication and organizational skills
• Friendly, proactive, and detail-oriented personality
• Interest in hospitality, catering, events, or lifestyle brands
• Good aesthetic sense and attention to presentation/details
• Comfortable using Instagram, WhatsApp, Canva, Google Drive, and basic office tools
• Ability to multitask and work in fast-paced environment.

Preferred

• Experience in catering, hospitality, events, social media, or customer service
• Basic understanding of branding and customer experience

What We’re Looking For

We are looking for someone who enjoys building experiences, organizing details, communicating with clients, and helping grow a modern catering brand, not someone looking for a routine desk job only.

• Oversee daily hospitality operations to ensure a premium experience for tenants, clients, and visitors.
• Manage reception teams and the Customer Service and VIP Relations Department.
• Develop and implement hospitality standards, procedures, and service policies.
• Professionally handle inquiries, complaints, and requests from clients and tenants.
• Coordinate events, meetings, VIP visits, and project opening ceremonies.
• Monitor cleanliness standards and the quality of facilities.
• Collaborate with maintenance, security, leasing, and property management to ensure excellence.
• Supervise hospitality vendors to ensure high-quality performance.
• Prepare operational reports and analyze customer feedback to improve services.
• Manage hospitality budgets and control inventory.
• Train employees to maintain high service quality and ensure compliance with health and safety procedures.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 7–10 years of experience in hospitality or serviced residential operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Professional appearance and strong customer-service mindset.
• Ability to handle VIP clients efficiently.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Oversee day-to-day restaurant operations, ensuring smooth service and guest satisfaction.
• Lead, train, and inspire front-of-house and back-of-house teams.
• Maintain high standards of food quality, presentation, hygiene, and service.
• Handle guest feedback professionally and resolve issues promptly.
• Monitor inventory, manage costs, and control P&L performance.
• Drive sales through up-selling, customer engagement, and local marketing initiatives.
• Ensure compliance with company standards, health & safety, and UAE regulations.
• Work closely with the culinary team to align service delivery with menu and concept.
• Manage staff scheduling, performance reviews, and development plans.

• Minimum 3–5 years of experience as a Restaurant Manager/Assistant Restaurant Manager in upper-casual/fine dining environments.
• Fluency in English required.
• Strong leadership, interpersonal, and communication skills.
• Hands-on knowledge of restaurant financials, cost control, and team management.
• Experience in the UAE is preferred.
• Positive attitude, guest-centric mindset, and attention to detail.

📢 Job Announcement – Appleez Burger Restaurant

About the restaurant:

Appleez Burger is a restaurant specialized in serving high-quality burgers, located in Al-Olaya neighborhood. We strive to provide a unique experience for our customers through excellent service and quality in every order.

We are looking for cheerful individuals with high morals

to join our team

🔹 Order Delivery Employee

Responsibilities:

• Prepare the customer's order with the preparation team

• Call the customer and receive the order

• Deliver the order to the customer while ensuring its accuracy and completeness

🔹 Hall Supervisor

Responsibilities:

• Greet the customer with a welcome and a smile from the moment they enter

• Determine the type of order (dine-in or takeout)

• Assist the customer and follow up on their needs inside the hall

📍 Location: Al-Olaya

💰 Salary: To be determined after the interview

To apply, please contact us privately or send your CV.