We at the Unaizah Association for Development and Human Services are looking for a technical support specialist to join our team.
In this important role, you will be responsible for providing technical assistance and troubleshooting issues related to hardware, software, and networks. Through support via phone and email, you will contribute to enhancing the user experience and helping them deal with technical challenges.
Responsibilities:- Providing technical support and troubleshooting technical issues quickly and efficiently.
- Communicating with users via phone and email to provide assistance.
- Providing periodic reports on recurring issues and solutions provided.
Required Qualifications:- Good knowledge of information technology and software.
- Excellent communication skills.
- Ability to work independently and contribute to a team environment.